Modern Restaurant Management

JULY 18, 2022

If you’re involved in any aspect of the Fast Casual category, you don’t need me to tell you that labor and distribution issues are real. The pre-pandemic fast-casual “chicken war” and the pandemic race to add chicken wings to menus, are good examples of putting many eggs in one basket.

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Fast Casual Supplies Casual Franchising 493

Modern Restaurant Management

JUNE 2, 2025

Rising restaurant prices and increased cost-of-living expenses are significantly altering dining out habits in both the US and UK, according to a new survey from Attest. Among the key findings affecting restaurants: Price Sensitivity : 86 percent of consumers in both the US and UK feel restaurant prices are higher than last year.

Menu 282

Menu Innovation Loyalty Program Fast Casual 282

ChowNow

MARCH 27, 2025

Menu pricing isnt just about covering costsits about finding that sweet spot where profitability, customer perception, and operational reality meet. Set prices too low, and youre leaving money on the table. Most operators aim for food costs to be around 28-35% of the menu price, though this can change from restaurant to restaurant.

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Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

DECEMBER 31, 2024

Fast Food Flavor Report Fast food brands and restaurants are scratching their heads trying to figure out what flavors are a bonafide trend and which are just a fleeting fad. High menu prices have been an issue in the industry in recent years due to inflation, resulting in a decline in traffic as diners wish to spend less.

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2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

APRIL 12, 2022

RMS just released our latest findings around consumer sentiment for Q1 , which revealed, among other things, that price is starting to matter—and not by an insignificant amount. When asked why they were getting less value from a restaurant visit, 82 percent reported higher prices. The sentiment has changed rapidly.

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Pricing 2021 2022 Fast Casual 474

Modern Restaurant Management

JANUARY 3, 2025

Restaurant industry challenges are pushing operators to be more creative and efficient with many opting for more multifunctional spaces – especially in a fast-casual setting. Litle Owl What are the advantages of having a smaller, more effective layout and footprint? How does it dovetail with sustainability goals?

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Fast Casual 2025 Design Customer Experience 251

Modern Restaurant Management

NOVEMBER 20, 2024

There may be many reasons for this, including the fact that QSRs' fast, casual, and affordable nature may appeal to younger generations and individuals whose eating habits have changed post-pandemic. In 2025, QSRs should continue adapting to changing consumer habits, focusing on speed and convenience.

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2025 2024 Recruiting Employee Relations 474

SpotOn

DECEMBER 11, 2024

Fast casual restaurants are popping up faster than you can say "build your own grain bowl." " They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Looking for tips on starting your fast casual restaurant?

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Fast Casual Casual Loyalty Program Online Ordering 52

Restaurant Business

MAY 27, 2025

The fast-casual chain on Tuesday dropped prices and simplified the menu in an overhaul designed to drive traffic. CEO Mike Burns said it was time to stop nickel and diming guests.

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Pricing Menu Fast Casual Casual 170

Modern Restaurant Management

FEBRUARY 19, 2025

based architecture and design firm / /3877, newly-available real estate offers prime locations and cheaper rent for fast casual restaurants such as taco shops and upscale burger joints. Even with the closure of some chain restaurants, fast food and convenience will always be a prevalent part of the industry landscape.

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Fast Casual Customer Experience Design Casual 221

Modern Restaurant Management

MAY 30, 2025

In 2024, restaurants across the country saw an average five percent increase in transactions and an average eight percent increase in profits with only four percent caused by price hikes. Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8

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Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

MAY 22, 2025

Fine dining venues benefit from understated elegance through embroidered logos on professional attire, while fast-casual concepts can leverage more dynamic graphics and color palettes to reflect their energetic atmosphere. Strategic use of color should inform uniform design decisions.

Uniforms 221

Uniforms Loyalty Program Front of House Customer Experience 221

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. The “chicken wars” had captured most headlines in the months leading up to the COVID pandemic, and a crowded field of fast food and fast-casual concepts have made attempts to get into the game.

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Franchise Franchising 2022 Fast Casual 492

Modern Restaurant Management

OCTOBER 16, 2023

When we asked about fast food: 29 percent said they eat fast food frequently. 46 percent said they occasionally dine at a fast-food restaurant. Only five percent said they never eat fast food. 29 percent said they rarely ate at casual restaurants. 29 percent said they rarely ate at casual restaurants.

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Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Revenue growth in 2024 was largely driven by menu price adjustments.

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2024 2025 2023 Loyalty Program 251

ChowNow

MAY 23, 2025

When you decided to open a restaurant, you probably didnt picture yourself glued to spreadsheets or tracking the price of eggs, but keeping an eye on the numbers is how you stay open year after year. This gives you a sense of how effective your menu pricing is. Theres no one-size-fits-all number.

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Point of Sale Insurance Fast Casual Customer Service 195

Modern Restaurant Management

MAY 13, 2024

These smart kiosks, found increasingly in QSR and fast casual restaurants, also enhance order accuracy, reduce labor costs and provide brands with valuable data on diner preferences and ordering patterns.

Pricing 493

Pricing Loyalty Program Mobile Ordering Customer Service 493

EATER

NOVEMBER 26, 2024

They expire very fast,” she says. Matcha’s growing global popularity as a casually drunk beverage, as opposed to something ceremonial, has also “come back full circle into Japan” and driven an uptick in domestic interest, Mangan says. A novice matcha drinker, Lee travels to Japan often and always buys one or two tins.

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Point of Sale Food Supply 2001 Fast Casual 312

Modern Restaurant Management

OCTOBER 24, 2022

It’s possible that price fluctuation for specific goods and materials have disproportionately impacted some restaurants.” Additionally, searches related to fast food and fast casual dining are up by 10 percent compared with Q2 2022 and eight percent more compared to Q3 2021. ”

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Fast Casual Food Supply 2022 2021 455

Modern Restaurant Management

APRIL 29, 2021

“We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly.

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Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

APRIL 1, 2024

While they crave the value of QSR – 34 percent of families reporting higher spending at QSRs this month compared to 18 percent of childless households – they are inclined toward fast casual and full-service restaurants as well. Strategies for Attracting Family Business Given a -2.1

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Catering Fast Casual 2024 Customer Service 486

7 Shifts

OCTOBER 28, 2024

For fast-food restaurants, the average paid CAC is $27, while the average organic CAC is around $9. Fast casual and casual dining restaurants are in the middle ground, between $83 and $125 of paid CAC. For the restaurant industry, the CAC can range between $27 to $180.

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Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

OCTOBER 18, 2024

Technomic’s revised predictions for 2024 revealed a challenging road ahead for the restaurant industry, which has been plagued by rising prices and shifting consumer behavior since the onset of the pandemic. percent rise in prices means that sales growth may barely keep up with inflation. percent sales increase by 1.5

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Operations Loyalty Program Fast Casual 2024 221

ChowNow

MARCH 21, 2025

Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. Meanwhile, a fine-dining steakhouse targeting business professionals will prioritize a refined menu, premium pricing, and marketing efforts that focus on corporate events and high-end experiences.

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Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

AUGUST 6, 2024

The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast casual restaurants.

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Customer Experience Fast Casual 2024 Dine-in 493

Modern Restaurant Management

MAY 21, 2024

While three in four survey respondents believe restaurant prices are higher, other factors, such as flavor, outweigh price when ordering specialty beverages, particularly in the full-service segment. During a time of increased price sensitivity, beverages create an opportunity to increase the total check.

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Beverage Fast Casual Seasonal Menu Customer Experience 493

Modern Restaurant Management

APRIL 9, 2024

We’ve seen this trend take off at many quick-serve or fast-casual chains, where displays and screens provide entertainment value for patrons as they wait for their meals or decide if they are staying for dessert. ” It gets better. It will be interesting to see how this shakes out, but one thing is for sure.

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2024 Mobile Ordering Front of House Back of House 508

Modern Restaurant Management

JANUARY 2, 2024

On Menu Ingredients We predict the rise of “bougie” ingredients like caviar, lobster and truffle popping up at restaurants at more affordable prices and in more casual settings like fast casuals and QSRs. General liability claims are not likely to fade any time soon, either.

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2024 Fast Casual Food Safety Insurance 493

7 Shifts

OCTOBER 21, 2021

Here are a few examples of restaurants with names that ooze concept: Parm: Casual Italian, known for their Chicken Parm Sandwiches. Umami Burger : Casual burger spot with an empaths on flavor. Conversely, a casual neighborhood sandwich shop may name their sandwiches after local heroes or landmarks. Fast Food Chains.

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Fast Casual Food Truck Casual Customer Service 370

Modern Restaurant Management

JANUARY 30, 2023

This migration could be a goldmine for casual/fast food brands if only they had the people to support them. It’s not unusual for a fast-casual restaurant with over 1,000 locations to manually save the recipes on these drives and then send them to the field teams, and hope they’re properly uploaded.

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Technology Fast Casual Waste 2023 474

Modern Restaurant Management

JANUARY 30, 2024

Net sales are primarily driven by average check increases and pricing opportunities are diminishing. When asked if they had ordered more or less from full-service, fast-casual and QSRs in the past month, respondents were primarily bearish, except when it came to QSRs. Inflation slowed to 3.4 percent in December 2023 vs. 6.5

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2024 Fast Casual Point of Sale 2023 405

Modern Restaurant Management

DECEMBER 22, 2022

What were common menu items where prices were raised? . Sixty-seven percent of respondents raised prices throughout their entire menu, and 25 percent on a few items. Because the cost of nearly everything—from ingredients to services—has increased, they have no choice but to raise prices across the board.

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Food Supply 2023 Fine Dining Fast Casual 473

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. In fact, 30 percent of recent casual dining visitors think there is an opportunity to improve the quality of the beverage offer.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

DECEMBER 21, 2022

Consumers are realizing it’s a delicious wine with a good price point. Those who traditionally favor casual dining chains with full service may trade down to fast casual while those who typically dine in fast casual may dip into lower price points at fast food.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

FEBRUARY 21, 2022

Nowadays, vegan food is becoming normal in restaurants and fast food joints. Plant-based eating was previously limited to some selected restaurants and casual cafes. Vegan restaurant industry has a bright future as fast food giants like McDonalds, KFC, Subway, and Burger King enter the vegan food industry.

Fine Dining 554

Fine Dining Fast Casual Food Supply 2022 554

Restaurant Business

DECEMBER 11, 2024

Operators of the fast-casual barbecue chain have been closing stores at a rapid rate after years of profitability challenges. The problems come during a brutal time for many restaurant chains. But some franchisees argue that the system isnt working.

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Fast Casual Pricing Casual Operations 307

Modern Restaurant Management

APRIL 9, 2025

Joe Gale has more than 30 years of sales, operations and account management experience, including 20 years with Coca-Cola North America Foodservice where he worked closely with numerous QSR and fast casual brands.

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Franchise Franchising Loyalty Program Training 221