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With big-box retailers closing up shop, more than 140 million square feet of desirable retail space has become available, presenting the opportunity for restaurants such as fast-casual concepts to expand their businesses. In more recent years, there's been a wider adoption of fast-casual concepts.
Food that naturally travels well—chicken wings, burritos, Chinese food—was bound to have a leg-up. Smart QSR and fastcasual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs.
Although dynamic pricing is a staple in industries like travel and hospitality, its application in fastfood is uncharted territory. If you visit a casual dining pizza chain near your office, you expect fast service and a good pizza at a consistent and affordable price.
For Cody Pepper, CEO of Fast Fresh Brands, iit led him on a mission to make healthy eating accessible to everyone. This experience ignited a fire in him, leading him to leave a successful career in nonprofit and consulting to helm Fast Fresh, parent company of Bee Healthy Cafe and Nature's Table.
Fastfood and casual dining are currently seeing higher traffic. With dining out becoming more of an occasional treat, it's very important that guests have a great experience – whether that's at an upmarket restaurant or a fastfood outlet.
According to a study conducted by Technavio , the fastcasual restaurant industry will witness a compound annual growth rate of over 12 percent from now until 2026. I believe that fastcasual continues to be a great place for savvy multi-unit restaurant franchisees to diversify. Here are three reasons why.
“Through expansive experiences that inspire our guests paired with the ambiance of the space and the food on the plate, we’re setting new standards for the industry and creating truly spectacular moments for all who enter our restaurants and bars.” That’s where the NEXT Flavor Report comes in.
“AI should be introduced where it adds the most value—fastfood and fastcasual restaurants can benefit from kiosks and automated ordering, while full-service restaurants should focus on enhancing hospitality and personal service rather than automation,” said Fink.
In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. FastFood and QSR Value The United States FastFood & Quick Service Restaurant Market size was valued at US$ 248.8 Perkins American Food Co.
A third of diners said their favorite restaurant changed in the past 12 months, with “better food” (46 percent) and “better value” (40 percent) cited as the leading reasons, according to Tillster’s 2025 Phygital Index Report. The survey of 1,500 U.S.-based For the third year in a row, consumers want more kiosks.
When customers can pay quickly and without friction, it enhances their experience and shortens wait times, leading to improved customer satisfaction—particularly in fast-casual settings where speed is essential. According to Statista , the global online food delivery market size was valued at $151.5
The hospitality industry has always been about delivering great service—but today, that means more than just good food and friendly staff. For example, Taco Bell is using AI-driven labor and inventory management tools to fine-tune staffing and reduce food waste.
The restaurant industry's competitive landscape for mealtime dollars is changing fast, and it's no longer brand against brand. Pre-packaged meals, made-to-order sandwiches, fresh salads, and even hot food bars are no longer afterthoughts—they're part of a growing meal strategy. The 2,000 U.S.
Restaurant industry challenges are pushing operators to be more creative and efficient with many opting for more multifunctional spaces – especially in a fast-casual setting. For restaurateurs, the message is clear: in 2025, your space is no longer just where food is prepared and served.
After successfully opening a second location in Kernersville, NC, and planning for a third one, the fast-casual gourmet slider brand has started franchising and plans to grow strategically in the Southeast region. Most recently, he co-founded Sammy's Sliders with chef Sammy Gianopoulos.
So much data is generated at every point within a restaurant, whether fastcasual or fine dining. – Rhonda Levene, CEO of Ziosk Chicken’s Timeless Comfort Food Appeal Chicken has become America’s ultimate comfort food. Data, Data, Data.
The modern restaurant industry has always moved fast, but the pace continues to accelerate. The food service industry is forecast to reach $1 trillion in sales this year. The food service industry is forecast to reach $1 trillion in sales this year. Take fastcasual and drive-thru for example.
He owns several fast-food franchises, including Krispy Kreme and Papa Johns, where he also serves on the board of directors. Additionally, he launched Big Chicken, a fast-casual concept that combines his love for comfort food with high-quality ingredients.
In the food service industry, branded apparel is a critical extension of your business's identity. Strategic Value of Branded Apparel For food and beverage establishments, properly selected team uniforms deliver measurable benefits across multiple business objectives. Strategic use of color should inform uniform design decisions.
based architecture and design firm / /3877, newly-available real estate offers prime locations and cheaper rent for fastcasual restaurants such as taco shops and upscale burger joints. Even with the closure of some chain restaurants, fastfood and convenience will always be a prevalent part of the industry landscape.
From full service to fast-casual to legacy fast-food brands, the one constant was disruption. The five major concepts have been the focus of diversification for years, if not decades: burgers, pizza, Mexican-food concepts, sandwiches, and most recently, chicken.
But it wasn’t quite so bad for fast-casual concepts , which outpaced other categories with 9% growth in 2024, according to Technomic. Fast-casual chicken chains, including Dave’s Hot Chicken, saw double-digit sales growth, while fast-casual pizza continued to falter. By Heather Lalley on Jun.
Look for creators who already engage with your local food scene. A trendy, fast-casual spot will likely need very different content than a fine dining experience. A great content creator doesnt just make your food look goodthey help tell your story, build trust with your audience, and drive real traffic through your doors.
How Design Technology Improves Space and Guest Experience Every square foot counts when redesigning a fast-casual eatery or a fine dining venue. For example, ghost kitchens' layout allows for optimizing food preparation at high volume and lower costs in delivery-centric kitchens.
When we asked about fastfood: 29 percent said they eat fastfood frequently. 46 percent said they occasionally dine at a fast-food restaurant. Only five percent said they never eat fastfood. 29 percent said they rarely ate at casual restaurants. Less likely to frequent fastfood.
" Conversations Behind the Kitchen Door: 50 American Chefs Chart Today’s Food Culture " by Emmanuel Laroche offers insights from leading chefs and readers will walk away with advice and inspiration from noted chefs, restaurant owners, bartenders, and industry leaders, all of whom have shared their stories in their own words.
Consumers visit a fastfood or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fastfood restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?
In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fastcasual restaurants to adapt quickly to changing conditions. Former competitors are now part of the same umbrella company. Appeal to Mobile Gamers. Final Thoughts.
Whether fine-dining or fastcasual, great service now revolves around the customer experience you bring to every interaction. Your customers need to know that they can depend on you to safely prepare their food and to keep it hot, in the moment they want to pick it up or have it delivered. Create Frictionless Transactions.
“I Heart Fries is a restaurant concept that combines a variety of delicious international foods in one place. It helps us connect with customers, showcase our food, and build a strong community. What distinguishes Miami as a food scene for franchise development? JA: Social media is huge for us.
percent) than they do in casual restaurants (16.5 Tipping on fastcasual is going strong : In spite of the “tipflation” backlash, diners haven’t stopped tipping in fastcasual restaurants, though the median tip size is still hovering under 9 percent—well below the 17.32 percent to 8.07
This has dramatically impacted the core of the food and restaurant industries, specifically healthy and organic food. Eating organic is by no means a new concept brought on by the pandemic, but the shift in mindsets has thrust this niche food sector into overdrive. The Organic Food Boom. And the numbers are impressive.
Despite contending with rising operational costs, especially in food and labor, franchisees and multi-unit operators experienced growth in guest traffic and profit margins. QSR and fast-casual franchises continue to drive the expansion of the franchising sector.
In today’s fast-paced dining world, guest satisfaction goes beyond just great food—it’s about delivering a seamless experience. Communication as a Foundation for Service Efficiency Fast and effective service is rarely accidental. Speed of Service This measures the time from order to delivery.
For fast-casual or QSR brands, digital tableside ordering is equally beneficial. One example of a restaurant chain leveraging similar tableside technology is the growing chef-driven Mexican fast-casual concept, Tocaya. It relieves cashiers and reduces long lines. Digital Ordering to Eliminate Friction Points for Cashiers.
“We are seeing sign-on bonuses at fastfood and fastcasual locations, something never seen before in the industry. Fastcasual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly.
A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. They tell you how much money your restaurant keeps after paying for everything from food costs to labor expenses to utilities and rent. There are two kinds of margins you need to know. Why are restaurant profit margins so thin?
Yelp found that food businesses are seeing one of the largest increases of inflationary experiences compared to Q3 2021, followed by restaurants. Consumers report experiencing inflation the most at food businesses and restaurants, with inflation mentions in reviews up 31 percent and 28 percent, respectively year over year. ”
For fast-food restaurants, the average paid CAC is $27, while the average organic CAC is around $9. Fastcasual and casual dining restaurants are in the middle ground, between $83 and $125 of paid CAC. For the restaurant industry, the CAC can range between $27 to $180.
The food delivery company said Wednesday that it has acquired Symbiosys, an ad tech company, in a deal valued at $175 million. The growth of advertising is part of DoorDash’s evolution from a food delivery company into an all-around ecommerce platform for restaurants and other businesses. By Joe Guszkowski on Jun. Sign up here.
The fastcasual restaurant segment has seen tremendous success and growth in recent years. CREST®, while overall restaurant traffic was down four percent in 2022 compared to 2019, fastcasual traffic was up nine percent. Why should fastcasuals work on improving with young families?
They expire very fast,” she says. Matcha’s growing global popularity as a casually drunk beverage, as opposed to something ceremonial, has also “come back full circle into Japan” and driven an uptick in domestic interest, Mangan says. A novice matcha drinker, Lee travels to Japan often and always buys one or two tins.
The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This times less difficulty in retention and 1.2
For example, near-field communication payments, digital wallets or a tap-to go friendly terminal will be more beneficial for fastcasual restaurants whereas a payment app will be better suited for dine-in guests. This is a small step, but one that many fastfood and fastcasual restaurants are already embracing.
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