Modern Restaurant Management

FEBRUARY 28, 2024

Fast Casual Dining Navigating a delicate balance between convenience and culinary craft, the fast-casual dining sector shines as the industry's hybrid powerhouse, marrying quick service with gourmet cuisine. New entrants face the challenge of creating a flexible framework that combines prompt service with upscale offerings.

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Fast Casual Fine Dining Customer Service Casual 114

Modern Restaurant Management

SEPTEMBER 23, 2020

Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Brands that were positioned with the right technology, such as pizza delivery and other fast and casual outlets have thrived during the pandemic.

Customer Experience 239

Customer Experience Fast Casual Customer Service Mobile Ordering 239

Modern Restaurant Management

APRIL 9, 2024

We’ve seen this trend take off at many quick-serve or fast-casual chains, where displays and screens provide entertainment value for patrons as they wait for their meals or decide if they are staying for dessert. Or, in some circumstances, allowing patrons to pre-order their food via these applications without engaging with waitstaff.

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2024 Front of House Mobile Ordering Fast Casual 199

Modern Restaurant Management

SEPTEMBER 27, 2023

percent) than they do in casual restaurants (16.5 Tipping on fast casual is going strong : In spite of the “tipflation” backlash, diners haven’t stopped tipping in fast casual restaurants, though the median tip size is still hovering under 9 percent—well below the 17.32 percent at fast casual restaurants.

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Fast Casual Fine Dining Employee Relations Customer Service 193

Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef driven fast casual restaurants feed consumers’ desires for high quality menu items delivered quickly and on the go.

2024 186

2024 Fast Casual Food Truck Allergens 186

7 Shifts

JANUARY 23, 2020

Thoroughly research restaurant costs (operational, labor, equipment, etc.)—both Fine dining, fast casual, etc.) There are many areas to keep an eye on when it comes to your restaurant costs—operational, labor, food, utility, equipment, etc. Spend time researching low rent prices with good location. Erin, Rush Street. ?. ?.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

NOVEMBER 29, 2019

This might mean weaving elements of fast-casual dining into your design. Equipment Upgrades. The Windstream study found that lacking resources for technology equipment upgrades is the top challenge restaurants are facing in dealing with digital demands. Renovation is becoming a common theme in the restaurant industry.

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Fast Casual Equipment Small Business Mobile Ordering 202

Modern Restaurant Management

JULY 31, 2020

No doubt, while several restaurant chains in the quick service space (QSRs) have seen double-digit, same-store sales growth, COVID-19 has provided an additional untimely blow to the casual dining space that cannot transition as nimbly to a takeout-only model. providing and requiring PPE; taking reservations only for seating).

Retail 172

Retail Casual Back of House Consumer Goods 172

The Restaurant Group

JANUARY 11, 2024

Concept Are you going for formal or casual? These are some of the most critical elements of a restaurant manual: Restaurant concept and explainer Human resources Guest services Ingredient sourcing Food handling and safety Pre-service and post-service cleaning Equipment maintenance And more 5.

Customer Service 78

Customer Service Uniforms Food Safety Employee Relations 78

Mad Mobile

FEBRUARY 5, 2024

Family and casual dining restaurants thrive with table ordering systems Taking the whole family out to dinner, especially with young children, can be stressful enough as it is. Fast casual restaurants: streamlining service with tableside ordering technology Customers expect restaurants they visit to keep up with trends in technology.

Ordering 52

Ordering Fast Casual Mobile Ordering Fine Dining 52

Modern Restaurant Management

DECEMBER 16, 2020

“The challenge – and opportunity – for those in the Casual/Midscale category is to be more nimble so that they can also pivot quickly in response to changing circumstances. Having real-time data about how consumers are engaging with their ads can help them do that.”

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Fast Casual Advertising Casual Online Ordering 140

Focus POS

DECEMBER 11, 2019

Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. When given this option, the average spend also increases by 26% in QSR and 13% in casual and fast-casual restaurants. Loyalty Perks.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Modern Restaurant Management

NOVEMBER 8, 2021

Now, two years into the pandemic and with things returning to some form of normal, contactless payments and ordering continue to be an integral way of doing business for restaurants ranging from cozy neighborhood mom-and-pop lunch spots to fast casual behemoths with locations around the world. So, why is that?

Point of Sale 245

Point of Sale Fast Casual Technology Equipment 245

Modern Restaurant Management

JUNE 23, 2022

Restaurant managers can now detect and avoid equipment failures before they happen. Robotics – A recent BostInno article included this video of Alfred the Robot making salads at BONAPITA, a fast-casual Mediterranean restaurant in West Roxbury, MA. “running low on bread”) and even COVID-19 safety checks.

Food 186

Food Food Safety Front of House Fast Casual 186

Modern Restaurant Management

JANUARY 26, 2023

Other supply chain related events, which spanned from restaurant equipment (creating issues for restaurant development and timing) to the Avian flu/eggflation issues, also negatively impacted the industry. Unfortunately, last year took a turn for the worse; the momentum from 2021 was stunted as we embarked on 2022.

2023 186

2023 Franchise Franchising Employee Relations 186

Goliath Consulting

APRIL 28, 2022

1 Some hybrid restaurants offer merchandise, cookbooks, and kitchen equipment as well. For example, restaurants can combine the experience of fine dining with fast-casual. Restaurants can combine the feel of street food with fast-casual dining. Pop-up restaurants and food truck modeled restaurants are also growing popular.

Fast Casual 78

Fast Casual Food Truck Fine Dining Customer Experience 78

Modern Restaurant Management

APRIL 10, 2020

More than ever, brands, especially QSR and Fast Casual restaurants brands, are taking advantage of the vast and varied platforms available for consumer engagement; most notably social media. Instead, equipped with intelligence, restaurants can successfully send offers and messages at the right time, to the right audience.

Customer Experience 168

Customer Experience Mobile Ordering Social Media Online Ordering 168

Modern Restaurant Management

JULY 27, 2022

"Like so many industries, full-service and fast-casual restaurants are feeling the impact that inflation is having on their business and guest count. These regulations vary by state and restaurant owners should be sure they are aware of their state’s policy before adding service fees to customer tickets.”

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2022 Fast Casual Customer Service Food Safety 178

7 Shifts

MARCH 31, 2021

Will you provide a casual or fine-dining experience? If you’re purchasing equipment like an oven or delivery truck, obtain a quote from the dealer and base your estimations from there. Your concept should include the details of your restaurant. Think, like the type of service it would offer. Leave no stones unturned for the lenders.

Cash Management 370

Cash Management Document Customer Experience Customer Service 370

Ken Burgin

MARCH 1, 2020

If they’re casual or on hourly pay, they may feel they can’t afford to miss work, even if unwell – watch closely. Have a special bucket with equipment and gloves. You can stand out from the crowd by being spotlessly CLEAN and HYGIENIC. Here are some quick ways to make this obvious to customers. Add sanitiser.

Front of House 155

Front of House Back of House Uniforms Customer Service 155

Foodable

NOVEMBER 22, 2021

In this session from Fast Casual Global , host Paul Barron chats with Josh Chanin, Energy Efficiency Consultant of California Energy Wise and Jonah Goldman, Co-founder, Director of Strategic Marketing of PLNT Burger , to explore the reasons why emerging and startup brands are the new pioneers on how restaurants will be created.

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2022 Fast Casual Point of Sale Equipment 83

Foodable

JUNE 11, 2021

Wow Bao is a popular Asian fast casual joint that has ventured into the dark kitchen space. The kit includes on-boarding and training materials, as well as all necessary equipment. Restaurants only have to provide some freezer storage and three feet of kitchen space.

Fast Casual 85

Fast Casual Technology Delivery Equipment 85

7 Shifts

JUNE 4, 2021

Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Prime cost doesn't include equipment, utilities, marketing, or any other costs unrelated to creating what you sell to guests. What Percentage Should Labor Cost Be In A Restaurant? Pizza: 31.3%. Recommended Download: Free Restaurant Labor Cost Calculator Template.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

JANUARY 26, 2021

The big chains and national brands may be more well equipped than independents to embrace the evolving industry, but independents can thrive with a bit of strategy. For fast-casual and quick-service restaurants—no more lines. All of this adds up to significantly less touches between your staff and guests and a much safer environment.

2021 370

2021 Front of House Social Media Back of House 370

Ken Burgin

JUNE 28, 2020

Number of staff: full-time, part-time and casual/hourly staff. Return on Investment for labour-saving equipment: how quickly would you pay for a fully-automatic espresso machine, if it sped up morning queues? How much labour could be saved with new slicing and dicing equipment?

Cash Management 78

Cash Management Equipment Casual Hiring 78

Ken Burgin

JULY 26, 2022

If you have it properly worked out and all the food, beverages and equipment ready, you can get hundreds of shots from a half or full-day shoot – click, click, click! And sometimes you need a professional photographer – their eye for light, composition and subject matter can create pictures that make a much stronger impression.

Front of House 78

Front of House Back of House Customer Service Beverage 78

Aaron Allen & Associates

MARCH 3, 2022

It tracks all the transactions with a great level of detail (from the date and time to what items were purchased to returns or void checks, to how it was paid, who sold it, and what table were people seating in for casual dining restaurants).

Management 120

Management Management Mobile Ordering Point of Sale 120

Foodable

DECEMBER 23, 2021

In this session from Fast Casual Global , host Paul Barron chats with Josh Chanin, Energy Efficiency Consultant of California Energy Wise and Jonah Goldman, Co-founder, Director of Strategic Marketing of PLNT Burger , to explore the reasons why emerging and startup brands are the new pioneers on how restaurants will be created.

2022 59

2022 Fast Casual Point of Sale Casual 59

Modern Restaurant Management

MAY 24, 2022

According to the 2021 State of the Restaurant Industry Report released by the National Restaurant Association, some 40 percent of restaurant operators across six dining models (family dining, quick service, casual dining, fast casual, fine dining, and coffee and snack) mentioned that they added a contactless or mobile payment option.

Marketing 199

Marketing Loyalty Program Fast Casual Coupons 199

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

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Fast Casual Front of House Fine Dining Mobile Ordering 153

Goliath Consulting

OCTOBER 6, 2020

Prospects continue to be bright for fast food and fast-casual franchises: Papa John’s Pizza just announced their plan to open 1,000 new stores over the next five years (1), and Whataburger hinted an offer of offering new franchising units for the first time in 20 years (2). The Benefits of Owning a Franchise Restaurant Business.

Franchise 167

Franchise Franchising Fast Casual Casual 167

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Talk about the details of the back-of-house in your restaurant, such as the commercial kitchen equipment your cooks and chefs will be wielding during their shifts and what the kitchen layout and workflow will be.

Point of Sale 397

Point of Sale Back of House Document Download 397

Touch Bistro

MAY 26, 2021

To help you along, we’ve created a comprehensive guide to 4th of July restaurant specials that covers: How and when to plan your 4th of July specials What equipment and technology you’ll need 13 creative 4th of July restaurant deals and promotion ideas. Equipment and Technology. Planning 4th of July Specials for Your Restaurant.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

BNG Point of Sale

SEPTEMBER 2, 2021

Restaurant Revenue Per Square Foot: Fast-casual Restaurants Vs Other Restaurants . Top fast-casual franchising restaurants outperform restaurants in other sectors with an average of $505 per square foot. Wayback Burgers, for instance, was listed as one of the Top 10 fast-casual restaurant franchises for 2019.

Fast Casual 52

Fast Casual Point of Sale Franchise Franchising 52

EATER

APRIL 10, 2024

Like Johnson’s fast-casual rice bowl restaurant, Field Trip, the food at Bankside was developed with delivery in mind. It’s called Bankside, with a menu that includes peel-and-eat shrimp, clam chowder, crispy cod sandwiches, and a lobster roll.

Delivery 120

Delivery Cash Management Point of Sale Back of House 120

Ken Burgin

APRIL 6, 2021

You may be asked to help with excursion costs or sporting equipment, but focus on events that lead straight back to your business. You may also hear of kitchen equipment that the school needs. Sometimes they’re well-equipped with heavy stoves and refrigeration, but missing out on utensils or a food- processor.

Hospitality 78

Hospitality Kitchen Safety Workshop Equipment 78

Ken Burgin

APRIL 6, 2021

You may be asked to help with excursion costs or sporting equipment, but focus on events that lead straight back to your business. You may also hear of kitchen equipment that the school needs. Sometimes they’re well-equipped with heavy stoves and refrigeration, but missing out on utensils or a food- processor.

Hospitality 78

Hospitality Kitchen Safety Workshop Equipment 78