Ken Burgin

JANUARY 16, 2022

Many chefs, managers and business owners have built up years of experience running kitchens and restaurants. In this podcast, Ken Burgin talks to Shaun de Vries from Open Pantry Consulting , about how he’s developed his very successful consulting business, including the excellent Principle of Hospitality Podcast.

Cash Management 113

Cash Management Website Management Social Media Insurance 113

Culinary Cues

AUGUST 28, 2020

When I see a restaurant with a lackluster website or a Facebook page of sporadic posts with lengthy gaps in activity then I sense that the business has lost its energy. HOSPITALITY FIRST. How do you make it come alive with hospitality? Ask your guests for advice and ideas that might help the business that they are a part of.

Social Media 438

Social Media Communication Loyalty Program Training 438

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. and Canada.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Get Beyond

JANUARY 4, 2024

Hone in on Hospitality AI may be a part of your business growth strategy for 2024, but it won’t replace the magic of a great customer interaction. Hospitality isn’t limited to an in-store experience. Invest in Yourself Speaking of a surplus of cash from 2023 now is the perfect time to invest those funds back into the business.

2024 52

2024 Small Business Cash Management Email Marketing 52

Perfect Daily Grind

FEBRUARY 17, 2023

A panel of judges will pick a winner who will receive either US $5,000 in cash or US $15,000 in credit for MTPak Coffee products. Nestlé Professional launches Choose Hospitality Pledge in UK. The company launched the initiative to encourage more young people to work in hospitality – including in coffee shops.

2022 121

2022 2023 Cash Management Food Supply 121

7 Shifts

FEBRUARY 12, 2021

Local commercial real estate brokers, online classifieds, and hospitality associations are also a great place to look. They could also be trying to get out of a bad situation—be it management, building, or market related. Your local hospitality association may also have resources for opening a restaurant their region.

License 444

License Equipment Certification Information 444

Open for Business

MARCH 1, 2023

It can turn your team into effective recruiters and trusted brand ambassadors that bring you talented hospitality pros whenever it’s time to hire. Even a very competent hospitality professional may not work out if the match isn’t good or the vibes just feel off. Post open job openings on your website and social media channels.

Cash Management 78

Cash Management Recruiting Hiring Reference 78

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. Some ways Lavu can help automate tasks and improve efficiency are: Order Management: Lavu provides a user-friendly interface for taking orders, which reduces errors and speeds up the process.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Gecko Hospitality

DECEMBER 15, 2022

These differences between members of generational groups in the hospitality workplace call for new industry-specific strategies in recruiting. In addition to overcoming generational gap biases, hiring managers must also consider the resistance of others to assimilate new recruits. The Recruiting Challenges. Don’t leave anything out.

Recruiting 75

Recruiting Hospitality Hiring Website Management 75

Ken Burgin

AUGUST 6, 2022

Crisis and drama seem to be part of daily life in hospitality – something most of us learn to put up with and live through. Effective crisis planning and management is a must. Can we all be expert crisis managers or are some people better at it than others? We often have it for breakfast!

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

EATER

MAY 16, 2024

Winnie , a website that helps single parents find child care, lists five such facilities in all of Brooklyn, each with a capacity between 5 to 16. “If Following that pilot, Early Matters (in collaboration with the Texas Restaurant Association) conducted a survey to identify the days and times with the greatest needs for hospitality workers.

Employee Relations 95

Employee Relations Government Hospitality Take-out 95

Deliverect

MARCH 17, 2020

So how can the food industry try to keep its head above water during these difficult times, and how can consumers continue to support their local food and hospitality businesses? This solution pushes your delivery orders to your point-of-sale system, so you can easily manage your online sales channels. Offer delivery and/or takeaway.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

Modern Restaurant Management

MARCH 16, 2021

On-the-Fly Menu Management. Guests still need to speak directly with a server to place an order, and payment still takes place via cash, card and printed receipts. Many turned to their social media channels and restaurant websites to welcome guests to new pandemic-friendly products and ordering methods. About GoTab, Inc.

POS 106

POS Mobile Ordering Online Ordering Cash Management 106

Apicbase

FEBRUARY 29, 2024

Square , 2024) Get started : Restaurant Inventory Management Software for Multi-Unit Restaurants and Large-scale Catering Operations. Hospitality Tech , 2023) 76% of operators say technology gives them a competitive edge. Touchbistro , 2024) 83% of restaurants accept mobile wallets as payment methods in addition to cash and cards.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. To view all of the available resources or connect with a US Foods expert, visit the company’s website here.

Webinar 167

Webinar Loyalty Program Online Ordering Social Media 167

Deliverect

JUNE 30, 2020

So how can you make sure you streamline your operations so you can give the customer what they want, while managing your business in the most efficient way? Your restaurant’s online presence is vital to allow customers to quickly land on your website or on an external booking site where your business is listed.

Food 94

Food Online Ordering Cash Management Waste 94

Modern Restaurant Management

FEBRUARY 4, 2020

PPX Hospitality Launches. is launching a new hospitality group with a strong Boston presence as they continue to invest in the city. ” PPX Hospitality Brands will be led by Michael Feighery, CEO & President of Smith & Wollensky Restaurant Group, who has worked with the international steakhouse brand for 35 years now. .

Online Ordering 109

Online Ordering Hospitality Leadership Design 109

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. To view all of the available resources or connect with a US Foods expert, visit the company’s website here.

Webinar 177

Webinar Mobile Ordering Loyalty Program Online Ordering 177

7 Shifts

FEBRUARY 12, 2021

Local commercial real estate brokers, online classifieds, and hospitality associations are also a great place to look. They could also be trying to get out of a bad situation—be it management, building, or market related. Your local hospitality association may also have resources for opening a restaurant their region.

License 195

License Equipment Certification Information 195

Harbor Touch

NOVEMBER 21, 2022

On the other hand, you may need to hire a manager and/or assistant manager to help with the day-to-day operations. Consider setting up a website, creating social media accounts, and using traditional advertising methods like flyers and posters. Create a solid marketing plan.

Bar 78

Bar License Restaurant Law POS 78

Goliath Consulting

MARCH 2, 2019

These partnerships brought a critical cash influx to the restaurant to support purchasing and planning expenses while capitalizing on joint marketing to promote our brand and increase customer awareness. To hire additional staffing, we marketed a job fair across multiple hospitality social media groups and targeted job boards.

Events 104

Events Cash Management Email Marketing Outdoor 104

Restaurant365

APRIL 16, 2021

Not only can it save you serious money, according to Hospitality Technology, 70% of consumers prefer to order directly from a restaurant. In-house online ordering systems capture customer data for your customer relationship management system (CRM). Ordering needs to be easy to navigate the moment a guest reaches your website.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

EATER

NOVEMBER 1, 2022

And while digital payment systems increase tipping rates , it can be impossible to know how much of your tip will make it into the server’s hands, unlike with old-fashioned cash. And when customers don’t tip, servers can end up paying out of pocket to pad a manager’s paychecks. Handing Over Our Agency to Machines.

Mobile Ordering 112

Mobile Ordering Customer Service Food Order Online Ordering 112

Restaurant365

MARCH 30, 2020

Without payment processing capabilities, you will need to process transactions over the phone, which can be a costly security risk, or through cash, which is now a health risk [more on this in the accounting section below]. If you do takeout, make sure to promote to your customers on all your available website and social media channels.

Delivery 78

Delivery Operations Insurance Cash Management 78

EATER

MARCH 22, 2024

Photo: Soho House The hospitality brand is growing its restaurant empire — and you’re allowed in Earlier this month, Soho House’s newest members-only club opened in Portland, Oregon. Somehow, the "wrong crowd" managed to infiltrate New York’s Soho House — a crowd of corporate suits. The rooftop pool at Soho House New York.

Back of House 91

Back of House Social Media 2017 Hotels 91

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Rick Camac Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). Here are their responses.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

EATER

JUNE 29, 2022

The most hospitable people on Earth are the Afghan people. Instead, you’ll find a much smaller digital menu backlit above the cash register, soda fountains have replaced the cooler behind the counter, and there are stiff new vinyl booths. The most hospitable people on Earth are the Afghan people. Anybody can open a Kennedy.”

Franchise 97

Franchise Franchising Cash Management Food Order 97

EATER

MARCH 22, 2024

Photo: Soho House The hospitality brand is growing its restaurant empire — and you’re allowed in Earlier this month, Soho House’s newest members-only club opened in Portland, Oregon. Somehow, the "wrong crowd" managed to infiltrate New York’s Soho House — a crowd of corporate suits. The rooftop pool at Soho House New York.

Back of House 84

Back of House Social Media 2017 Hotels 84

Modern Restaurant Management

MARCH 30, 2020

To help managers limit the number of people in their store at one time, party sizes and shopping windows will vary depending on the business. We hope this new solution provides similar support for retailers and grocers to help them safely manage the influx of shoppers.” As of March 30 at 10:00 a.m.

Food Safety 90

Food Safety Food Order Technology Social Media 90

Touch Bistro

JULY 18, 2021

Culinary schools and vocational programs centered around hospitality are great places to recruit employees for back of house jobs. Announce it at an all-team huddle, send out a group email, or use your staff management and scheduling software to communicate all the details of the program. Culinary and Vocational Schools.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The Upton Group, LLC launched a new website for restaurants and small businesses impacted by government orders to shut down or go to delivery only service.

Online Ordering 91

Online Ordering Insurance Mobile Ordering Website Management 91

MBB Hospitality

MAY 24, 2021

There was a time where you pulled out your wallet, either to get at the various pieces of plastic inside or to get some cash whenever you paid for food. With more and more people getting onto websites and mobile wallets such as Paypal and Venmo, money can be exchanged with just a few taps of the phone. What Is NFC?

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

MBB Hospitality

MAY 24, 2021

There was a time where you pulled out your wallet, either to get at the various pieces of plastic inside or to get some cash whenever you paid for food. With more and more people getting onto websites and mobile wallets such as Paypal and Venmo, money can be exchanged with just a few taps of the phone. What Is NFC?

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. 25 percent of those surveyed had cash flow issues in the last 12 months. COVID-19 Consumer Dining Trends. Generational divides.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

Harbor Touch

APRIL 17, 2018

Seems like a no-brainer but maintaining solid files, both physical and electronic, are critical to managing your restaurant. The business owner must deduct eight percent of employee’s sales for cash payments and rely on their POS system for credit card tips. It can be included in the cost of food or recorded separately.

Employee Relations 97

Employee Relations Insurance Point of Sale Cash Management 97

Modern Restaurant Management

JANUARY 12, 2022

. “Online and mobile ordering was a lifeline to restaurants shut-down in the pandemic and continues to provide steady revenue,” said Simon de Montfort Walker, senior vice president and general manager at Oracle Food and Beverage. 46 percent would love to manage their dietary preferences with their favorite establishments.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. This year’s Neighborhood to Nation Contest will double the number of winners to award 20 prizes of $5,000 in cash along with a robust marketing package.

Food Safety 199

Food Safety Mobile Ordering Online Ordering Kitchen Safety 199