Modern Restaurant Management

APRIL 1, 2020

Last year, one of the first brands to go cashless, Sweetgreen, changed its policy to accept cash at all its locations. The quick-service restaurant (QSR) started accepting cash after Amazon confirmed it would take cash payments in all of its previously cashless Amazon Go stores. To eliminate cash is to eliminate customer choice.

Cash Management 139

Cash Management Mobile Ordering Fast Casual Employee Relations 139

Lavu

OCTOBER 13, 2023

Finding the table turnover sweet spot is important for restaurant owners and operators because it can help improve profitability. For example, a casual restaurant usually has a higher turnover rate. The table turnover holds significant importance for restaurant owners and operators as it can greatly impact profitability.

Seating 173

Seating Mobile Ordering Customer Service Online Ordering 173

Lavu

FEBRUARY 26, 2020

Technology is constantly changing and revolutionizing the way restaurants meet customer needs. Today, technology is at the helm of on-premise ordering processes. The new technology also allows servers to enter customer orders on hand-held devices. Gone are the days when servers would approach a customer with a pen and paper.

Technology 78

Technology Ordering Mobile Ordering Point of Sale 78

Aaron Allen & Associates

MAY 10, 2024

With billions at stake and the need to adapt rapidly to market dynamics, understanding how REITs can support your expansion, renovation, or operational optimization is vital. Real Estate Investment Trusts (REITs) are companies that own, operate, or finance income-producing real estate across various sectors. What Are REITs?

Hospitality 52

Hospitality Fast Casual Cash Management Hotels 52

Mad Mobile

FEBRUARY 5, 2024

Whatever the size of your operation, a tableside ordering system can help—it’s certainly not a tool for just large corporate restaurants. Instead, some of the industry’s biggest challenges lie in staffing and operational costs. Instead, some of the industry’s biggest challenges lie in staffing and operational costs.

Ordering 52

Ordering Fast Casual Mobile Ordering Customer Service 52

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Fortunately, we have exceeded in our efforts to reduce our footprint and maximize profitability to effectively operate our drive-thrus and maintain team productivity. Here are their insights.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

JUNE 9, 2020

To safely reopen and resume business in this cherished industry, we’ll need to look to new tools and technologies to help adapt to our “new normal” while continuing to provide and exceed the levels of service that keep customers coming back. Contactless Payments. Customer Loyalty and Personalized Dining.

Fast Casual 118

Fast Casual Cash Management Customer Experience Back of House 118

EATER

APRIL 10, 2024

Like Johnson’s fast-casual rice bowl restaurant, Field Trip, the food at Bankside was developed with delivery in mind. Wonder, which operates 11 locations mostly in New York City and its adjacent suburbs, is intent on rethinking restaurant delivery. Wonder has managed to raise a whopping $1.5

Delivery 130

Delivery Cash Management Point of Sale Back of House 130

Modern Restaurant Management

DECEMBER 21, 2020

Historically, restaurants have been slow to adopt innovative technology. It’s no surprise that the adoption of technology is what kept many restaurants afloat during the pandemic, and the acceleration of that adoption saved others. Operators will need to think locally. The pandemic changed that.

2021 159

2021 Email Marketing Online Ordering Advertising 159

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? This better, smarter use of technology to keep customers informed also helps with ordering and planning. Here are their responses.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind.

Customer Experience 221

Customer Experience Consumer Goods Social Media Dine-in 221

Aaron Allen & Associates

FEBRUARY 15, 2024

We’ve recently been asked a lot to work as an objective third party to validate new models, speed of operations, new initiatives (from changes in positioning to new prototypes to what geographies to launch into), long-term strategic plans, and brand portfolios. Will consumers like it just as much as the management team does?

2002 52

2002 Point of Sale Back of House 2023 52

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. Can't touch this.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. Another growth area could be packaged cocktails, said Andrew Hummel, CGA’s client solutions manager. Check values up.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Lavu

MARCH 27, 2020

The words “restaurant management system” rarely cause excitement. While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Restaurant Management Is Evolving Rapidly Too. A Historical Look at the Evolving Restaurant.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Open for Business

OCTOBER 20, 2023

Quick links Market research and business plan Location and layout Budgeting and costs Licenses and legal requirements Creating the menu Staffing Technology and systems Marketing and branding Opening your restaurant Market research and business plan Market research and crafting a solid business plan are foundational steps in opening a restaurant.

License 78

License Email Marketing Front of House Seasonal Menu 78

Focus POS

JUNE 17, 2019

It’s a system that takes the place of a traditional cash register and provides much more than basic transaction functionality. Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. POS for Restaurant Franchise Management.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Lavu

NOVEMBER 11, 2019

Not accepting cash eliminates the risk of thefts and reduces crime rates in general. The fifth time the Park Café & Coffee Bar in Baltimore, Maryland, was held up at gunpoint, the owner decided to remove the cause: cash. In an interview with Fast Company, Neman expressed confidence in a future that’s cash-free. “We

Cash Management 85

Cash Management Point of Sale Fast Casual Café 85

Aaron Allen & Associates

MARCH 3, 2022

There are so many things to think about — from inventory management to restaurant payment and billing and more — it can be difficult to keep track of it all. That’s where restaurant management software comes in. In this roundup, we will take a look at some of the best restaurant management software out there.

Management 120

Management Management Mobile Ordering Point of Sale 120

Qu

SEPTEMBER 16, 2022

… but it IS vastly: Different / Changed Evolving Struggling Misunderstood (it’s not about Hardware) Under-served (from a Technology & Innovation standpoint) At Qu we’ve been all about going “Beyond POS” since we rebranded using that tagline in 2018. The results speak for themselves: So, the Fact is … POS is NOT Dead.

POS 52

POS White Paper Point of Sale Cash Management 52

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. Daily order counts grew despite an overall reduction in restaurant operating hours per day. Financial Trends Insights.

2020 161

2020 Mobile Ordering Point of Sale Fast Casual 161

Modern Restaurant Management

MARCH 24, 2020

Each new brand will operate at virtual kitchen locations, which are delivery-only, and will offer new items that are off-shoots of Dog Haus’ signature menu. The transaction marks the addition of the first fast-casual concept to Yum! Brands’ portfolio of global restaurant brands. and internationally. ” Yum!

Food Supply 85

Food Supply Kitchen Safety Cash Management Food Safety 85

Modern Restaurant Management

SEPTEMBER 15, 2020

Since the acquisition, SALIDO has operated in stealth mode, strengthening its product team, focusing on product development, and introducing many key features. Additionally, SALIDO has launched integrations like Oracle OPERA to support the evolving needs of SALIDO’s hospitality operators during this challenging time.

Fast Casual 128

Fast Casual Casual Menu Mobile Ordering 128

EATER

JANUARY 5, 2022

He offers, for example, TGI Fridays, a casual chain that has national recognition but little presence in densely populated American cities. It’s fast food on an even grander scale. But as the heating and transportation technology gets better, there are fewer experiences that can’t be brought right to you.

Food 143

Food Mobile Ordering Online Ordering Food Order 143

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. by 2032, reaching $4,046.1

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Finding and retaining employees remain among the biggest obstacles operators struggle with. First, at 2.1

2019 100

2019 Compost Mobile Ordering Point of Sale 100

Aaron Allen & Associates

FEBRUARY 22, 2019

Creating a compelling and modernized investment thesis requires superior intelligence and insights relative to understanding the landscape and how the consumer and competition are being reshaped, from the decline of casual dining to the rise of new formats. For mature brands, there’s expansion and consolidation. In the U.S.,

2018 40

2018 Fast Casual 2017 Point of Sale 40

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Revenue Management Solutions (RMS) survey POS data from more than 100,000 locations in more than 40 countries. On the Road to Recovery. POS Performance Data.

2020 154

2020 Guest Recovery Kitchen Safety Online Ordering 154

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 177

Franchise Franchising Food Fast Casual 177

Modern Restaurant Management

JULY 23, 2020

In addition to basic hygiene procedures and PPE, which are table stakes, 73 percent of diners say their experience is improved by restaurant technology , according to data from Deputy. Numerous advances that were being quietly tested in the restaurant environment got fast-tracked when COVID-19 hit. In a recent Statista survey of U.S.

Technology 178

Technology Kitchen Safety Food Safety Customer Experience 178

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. reducing to approximately 3.0x by the end of fiscal 2021.

Bar 121

Bar Cash Management Loyalty Program Point of Sale 121

Modern Restaurant Management

JANUARY 27, 2020

This edition of MRM News Bites features Grubhub, PAR Technology, The Institute of Culinary Education, Parts Town, OneDine, Starbucks, QikServe, MOD Pizza, ezCater and Red Lobster, Omnivore, Coolgreens and Winston Industries. This is a game changer in quick-serve and fast casual restaurants." Ultimate Grubhub.

Catering 109

Catering Mobile Ordering Customer Service Leadership 109

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Restaurant owners will lean heavily on technology that is intuitive, can be easily integrated with existing systems. Here are their responses. To read part two, click here. generation.

2021 181

2021 Kitchen Safety Food Safety Mobile Ordering 181

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual.

2020 157

2020 Fast Casual Food Safety Guest Recovery 157

Modern Restaurant Management

DECEMBER 4, 2020

. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. If there is a specific type of business that could benefit during the remainder of 2020, it could be the fast food industry.

Loyalty Program 116

Loyalty Program Fast Casual Online Ordering Consumer Goods 116