Modern Restaurant Management

APRIL 9, 2024

In fact, 45 percent of restaurant operators expect competition to be more intense than last year. Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. So, what’s the solution? Food availability is often in flux.

2024 203

2024 Mobile Ordering Front of House Fast Casual 203

7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. The restaurant industry is notorious for operating on razor-thin profit margins. CrowdTangle.

Technology 370

Technology Front of House Social Media Back of House 370

Restaurant Technology Guys

DECEMBER 25, 2022

In 2002, Grégoire opened its doors as the first fine-fast-casual restaurant concept that serves gourmet sandwich and salad dishes, its famous potato puffs and scratch daily fresh-made french fries, all served in a custom-designed take out box. Restaurant Technology Guys Podcast Ep. The post 164.

Technology 87

Technology Innovation 2002 Fast Casual 87

Modern Restaurant Management

FEBRUARY 28, 2024

In a world reshaped by the pandemic, evolving labor markets, and shifts in consumer behaviors, restaurant owners are increasingly turning to technological innovations. These technologies, often unseen but highly influential, are quietly revolutionizing culinary practices and guest experiences.

Fast Casual 117

Fast Casual Fine Dining Customer Service Casual 117

7 Shifts

SEPTEMBER 21, 2023

The shrunken labor pool inflation, turnover, and technology, all make up the stew that operating a restaurant is in 2023. So we surveyed more than 1,000 restaurant operators across North America to find out what their challenges are—and what they're doing to adapt. The greatest challenge is staff retention.

2023 397

2023 Hiring Leadership Fast Casual 397

Modern Restaurant Management

AUGUST 30, 2022

Today’s modern restaurant operators face challenges that no other generation has faced, thanks to COVID-19 closures, supply chain disruptions, labor shortages, menu labeling, and food safety challenges. Accurate, reliable tracking requires digital technology. They also invested in digital technology.

Food Safety 178

Food Safety Technology Kitchen Safety Food 178

Lavu

MARCH 25, 2020

In recent years, fast-casual establishments have dominated the restaurant industry. Fast-casual restaurants are adapting to meet the demand of their customers. With fast-casual restaurants popping up all over the United States, many restaurant owners are eager to get on board.

Fast Casual 60

Fast Casual Casual Point of Sale Online Ordering 60

Modern Restaurant Management

SEPTEMBER 27, 2023

percent) than they do in casual restaurants (16.5 Tipping on fast casual is going strong : In spite of the “tipflation” backlash, diners haven’t stopped tipping in fast casual restaurants, though the median tip size is still hovering under 9 percent—well below the 17.32 percent to 8.07

Fast Casual 197

Fast Casual Fine Dining Employee Relations Customer Service 197

Foodable

MARCH 3, 2021

The Fast Casual Global virtual event features the rising stars, executives, and innovators in the fast casual restaurant sector. This event series will present some of the most sought after research and insights driving fast casual restaurant business growth and innovation.

Fast Casual 52

Fast Casual Casual Fine Dining Technology 52

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations. Fast and friendly service. These include food production and inventory management.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

DECEMBER 16, 2022

With that team, they've built a brand of 11 locations serving fresh, fast, and healthy food to the Atlanta metro area. They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2022 list. s operations.

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

Modern Restaurant Management

APRIL 1, 2020

Although we are not having guests eat in our dining rooms, Teriyaki Madness is utilizing technology to combat the fallout through an emphasis on pickup and delivery, innovative curbside service and social media promotions across its website and mobile app.

Technology 189

Technology Healthcare Social Media Mobile Ordering 189

Modern Restaurant Management

MAY 13, 2024

These smart kiosks, found increasingly in QSR and fast casual restaurants, also enhance order accuracy, reduce labor costs and provide brands with valuable data on diner preferences and ordering patterns. Although some of these innovations aren’t completely baked out, similar technologies exist.

Pricing 197

Pricing Loyalty Program Mobile Ordering Customer Service 197

7 Shifts

MARCH 3, 2021

The stories of adaptation and pivot in the restaurant industry are nothing short of remarkable, as owners and operators have shifted business models on their head in order to stay afloat—and thrive. Many restaurants have begin operating on what Bruce Bell, Head of Square for Restaurants, calls a “hub-and-spoke model.”

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Lavu

NOVEMBER 17, 2023

By staying on top of profit margins, you can make informed decisions about pricing, portion sizes, and operational costs, thereby improving your profit margins. By continuously monitoring and optimizing profit margins, owners can unlock valuable insights that can guide them towards effective cost management and operational efficiency.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Next Restaurants

MARCH 25, 2020

Technology has played a huge part in changing how, where, and what guests eat at restaurants. Restaurant owners shouldn’t resent technology or be overwhelmed by it, instead they should utilize it to improve and grow their business. So which technologies can you invest in to improve your restaurant’s efficiency?

Technology 98

Technology Fast Casual POS Customer Service 98

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. The Technologies Behind Modern Restaurant Work.

Food 189

Food Food Safety Front of House Fast Casual 189

Foodable

NOVEMBER 17, 2021

The Fast Casual Nation Podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurants who work in one of the fastest-growing segments of the restaurant industry. Dull says, “today Freddy’s operates four hundred and fifteen restaurants. Listen to "95.

Fast Casual 80

Fast Casual Operations Franchise Franchising 80

Modern Restaurant Management

SEPTEMBER 23, 2020

Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Implement New Technology. Whether it's online ordering, reservations, or touchless pay systems, many technology systems are both easy to implement and affordable.

Customer Experience 239

Customer Experience Fast Casual Customer Service Mobile Ordering 239

Modern Restaurant Management

JULY 12, 2023

As consumer confidence in dining out continues to increase, restaurant owners and operators need to keep this top of mind. There’s a plethora of options available to restaurants looking to increase loyalty and decrease operating costs, and technology is a great solution when it can be integrated in a way that reduces major friction points.

Customer Experience 167

Customer Experience Food Order Fast Casual Consumer Goods 167

Qu

APRIL 24, 2023

Implementing more nimble, digital-forward technology is no longer “nice to have” for quick serve and fast-casual restaurants. As Freebirds World Burrito chief technology officer (CTO) Dawn Gillis told us, fear of the unknown often keeps restaurant operators from making critical steps towards tech advancement.

Technology 52

Technology Fast Casual Loyalty Program Mobile Ordering 52

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 207

2022 2030 Food Supply Recruiting 207

7 Shifts

SEPTEMBER 16, 2021

It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts. Create Consistency with Your Operations. Using Technology to Run Multiple Locations. Switching from a fast-casual concept to fine dining can allow for a nice change of pace.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

The Rail

MAY 15, 2024

Peer into counter service restaurants, from fast food chains to trendy eateries, which play an active role in the restaurant industry. Meals in a counter service restaurant may be prepared on-site or delivered from a different location, accommodating different operational needs. More casual, relaxed dining atmosphere.

Fast Casual 52

Fast Casual Customer Service Customer Experience Fine Dining 52

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

FEBRUARY 22, 2022

Automation and artificial intelligence have opened up new horizons of efficiency for operators, who would be loath to give it all up. When technology elevates the role of the human worker, there really is no dichotomy between automation and hospitality. Improving the Employee Experience. Doing More with Less.

2022 194

2022 Hospitality Online Ordering Customer Experience 194

Modern Restaurant Management

JANUARY 26, 2023

In other encouraging news, franchise operators believe that, although most restaurants are not fully staffed, the labor situation has stabilized. Quick Service Restaurants (QSRs) in particular thrived during the pandemic, largely due to drive through capabilities and technological innovation. Are some doing well and others not so?

2023 189

2023 Franchise Franchising Employee Relations 189

7 Shifts

OCTOBER 31, 2022

Section 5: Operations Plan. A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. Section 5: An overview of operations. Restaurant technology.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

DECEMBER 14, 2021

A survey by RTi Research found that of the 30 percent of consumers who used contactless payment for the first time during the pandemic, 70 percent reported they plan to continue using this technology. In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded.

2022 203

2022 Employee Relations Outdoor Fast Casual 203

Modern Restaurant Management

DECEMBER 16, 2021

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Rely on Technology to Increase Operational Efficiency.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

JUNE 5, 2020

Off premise and online ordering capabilities have become industry standard, and there are multiple ways for dining facilities to incorporate this into their operations. Restaurants need to prepare themselves for this demand of contactless payment by adopting technologies that best fit their needs. Contactless Receipts.

Fast Casual 208

Fast Casual Online Ordering Cash Management Mobile Ordering 208

7 Shifts

JANUARY 26, 2021

There are new technologies, new ways of doing business, and new consumer habits, too. Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate. There are many ways to digital technology into your business.

2021 370

2021 Front of House Social Media Back of House 370

Aaron Allen & Associates

MAY 10, 2024

With billions at stake and the need to adapt rapidly to market dynamics, understanding how REITs can support your expansion, renovation, or operational optimization is vital. Real Estate Investment Trusts (REITs) are companies that own, operate, or finance income-producing real estate across various sectors. What Are REITs?

Hospitality 52

Hospitality Fast Casual Cash Management Hotels 52

Modern Restaurant Management

MAY 24, 2022

With increasing restrictions on public movement and offline retail operations, the growing demand for online shopping amid the COVID-19 pandemic is propelling global mobile wallet industry growth. Rising advancements in mobile app development technologies will also boost the preference for mobile-payment solutions.

Marketing 203

Marketing Loyalty Program Fast Casual Coupons 203

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. . Fast food reigns supreme.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189