Modern Restaurant Management

MARCH 26, 2024

Armed with an omni-channel POS platform, restaurant operators can not only bring an immediate boost in sales during one of the busiest times of the year, but also lay the groundwork for long-term customer engagement and loyalty. Data indicates a notable spike in orders for popular items like chicken wings and pizza during the tournament.

Technology 114

Technology Loyalty Program Mobile Ordering Online Ordering 114

7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. The restaurant industry is notorious for operating on razor-thin profit margins. CrowdTangle.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

DECEMBER 29, 2022

Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. I see a few things on the horizon as part of the ongoing evolution of the relationship between restaurants and technology. The worst of the labor problem is beginning to ease.

2023 208

2023 Technology Back of House Customer Experience 208

Modern Restaurant Management

OCTOBER 6, 2023

Through the utilization of sensors, RFID tags, and software technology, restaurants can track foods’ movement from the point of origin to consumption. Restaurants should leverage IoT to optimize their operations and elevate safety, quality, and efficiency. Identify areas of your restaurant that can benefit from IoT technology.

Food Safety 180

Food Safety Operations Management Management 180

Restaurant Technology Guys

AUGUST 28, 2023

Because computer vision provides real-time data, it offers unprecedented visibility into restaurants’ backend operations. Computer vision acts as an extra set of eyes allowing restaurants to see into their operations with more clarity than ever before. Restaurant Technology Guys Podcast Ep. The post 193.

Technology 93

Technology Operations Fast Casual Point of Sale 93

Modern Restaurant Management

DECEMBER 30, 2022

For some, that has meant looking to supplement staffing gaps with technology and modifying or expanding the roles and responsibilities of current staff. Ongoing staffing challenges have led restaurants to embrace technology solutions, especially for front of house roles. Automating the Front of House.

Technology 198

Technology Front of House 2023 Cash Management 198

Modern Restaurant Management

JULY 30, 2020

In collaboration with Oracle Food and Beverage and cloud ecosystem partners, Fafa’s has streamlined their order process and kitchen operations to reduce wait times and increase customer satisfaction. While this project normally would have taken months, Oracle, Smart Technologies and the other partners had it completed in just weeks.

Technology 120

Technology Operations Loyalty Program Point of Sale 120

Modern Restaurant Management

FEBRUARY 20, 2024

Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. Here are three key ways restaurants can leverage payments technology to benefit their customers and their workforce.

Technology 120

Technology Cash Management Customer Experience POS 120

Restaurant Technology Guys

APRIL 7, 2024

In the rapidly evolving landscape of the restaurant industry, technology has taken center stage as both a catalyst for growth and an essential tool for managing complexity. Vishal Agarwal shared insights into the company’s mission: enabling restaurant operators to extend their menu presence across a Continue Reading.

Technology 87

Technology Online Ordering Innovation Design 87

Modern Restaurant Management

JULY 20, 2023

In this episode of " The Main Course ," Johnny Tellez, VP of International Operations and Training at Focus Brands International, discusses how the customer experience has changed during the pandemic, the role technology has played in these changes, and how restaurants are adapting their use of technology to enhance customer experience.

Technology 157

Technology Audits Franchise Franchising 157

Crunchtime

JANUARY 25, 2024

An increasing number of multi-unit restaurants are embracing operations management software solutions to simplify processes, improve accuracy, and increase business efficiency.

Operations 135

Operations Management Management Back of House 135

Modern Restaurant Management

DECEMBER 29, 2023

Three ways to ease the adversarial relationship between your staff and your technology. Interestingly enough, the very source of a lot of this tension — technology — can also be the solution. As a former operator myself, I spend a good chunk of each day chatting with restaurant owner-operators.

Technology 120

Technology Front of House Fast Casual Back of House 120

Modern Restaurant Management

MARCH 21, 2023

Many brands have been experimenting with new technology to help reduce the demand for labor and combat recent price inflation. We’ve been tracking how a recession would affect the QSR industry and looking at what role technology can play in lowering the cost of employment.

Technology 180

Technology Consumer Goods Waste Supplies 180

Modern Restaurant Management

DECEMBER 1, 2021

When it comes to equipment that helps your restaurant run more efficiently, you’ve probably encountered phrases like “add this to your technology stack” or “these solutions will help simplify your restaurant.” Let’s review how restaurant technology can assist you with your daily operations.

Technology 191

Technology Front of House Back of House Point of Sale 191

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

Technology 178

Technology Online Ordering Mobile Ordering Customer Service 178

Modern Restaurant Management

NOVEMBER 28, 2022

Between dining restrictions, inflation, and the ongoing labor shortage, many businesses have been forced to close their doors, change their operations, or otherwise look for alternative solutions. For many, that solution lies in technology such as self-service kiosks, QR codes, and online ordering.

2023 180

2023 Technology Loyalty Program Mobile Ordering 180

Modern Restaurant Management

OCTOBER 5, 2021

Without enough workers to meet diner demand, many restaurants have reduced operating hours and rely on overburdened staff, harming employee satisfaction and reducing critical staff loyalty. When using the right technology, however, operators can begin to address common concerns like understaffing, employee burnout and common wage concerns.

Technology 214

Technology Tip Distribution Front of House Loyalty Program 214

Modern Restaurant Management

JUNE 30, 2023

” This was both a technology and operational fail due to lack of proper testing/QA and employee training. Technology Adoption The self-serve generation likes ordering with touchless QR codes, while other diners prefer a physical menu in their hands. App adoption and changing customer behavior are hard enough to entice.

Operations 168

Operations Mobile Ordering Customer Experience Online Ordering 168

Modern Restaurant Management

JANUARY 24, 2022

Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Thankfully, restaurant technologies can play a dual role. How Can Restaurant Technologies Mitigate Some of the Challenges the Industry Faces?

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Technology Front of House Back of House Dietary Restrictions 221

Modern Restaurant Management

FEBRUARY 8, 2023

The answer lies in technology. There are many platforms in the marketplace designed to help owners with restaurant operations like table management service (TMS), online reservations, scheduling, and payroll to marketing. These rebates will cut overhead costs to improve operations and can help raise staff wages.

Fine Dining 192

Fine Dining Technology Front of House Sustainability 192

Modern Restaurant Management

APRIL 10, 2023

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. Cloud-based technology has been leading the tide of change over the last couple of years. Cloud-based technology has been leading the tide of change over the last couple of years. Yet, this isn’t true.

Technology 158

Technology Customer Service Online Ordering Hospitality 158

Modern Restaurant Management

DECEMBER 21, 2020

As they continue to assess their operations in light of an uncertain future, there are some noteworthy trends to follow. In reacting to COVID-19 the critical role and importance of technology saw a rapid acceleration. Agility in Adopting Technology. Agility will be the focus of technology in 2021.

2021 219

2021 Technology Food Supply 2025 219

Restaurant Technology Guys

DECEMBER 25, 2022

Restaurant Technology Guys Podcast Ep. 164 – Grégoire’s Innovative Culinary Hub Kitchen Model Streamlines Technology & Operations for Franchisees appeared first on Restaurant Technology Guys. Check them out at Grégoire | French Restaurant in Berkeley, CA (gregoirerestaurant.com). The post 164.

Technology 89

Technology Innovation 2002 Fast Casual 89

7 Shifts

OCTOBER 28, 2021

Much like technology has improved consumer engagement with restaurants through digital channels, it must also be utilized to support employee engagement. Let's break down the various steps where restaurant technology can dramatically improve would-be employees' experience. How to Attract the right people for your culture. Make It Fast.

Recruiting 370

Recruiting Technology Hiring Consumer Goods 370

QSR Automations

APRIL 17, 2024

That’s where technology comes in, transforming the way restaurants operate and enhancing the overall guest experience. In their latest report, Nation’s Restaurant News stated that a whopping 96% of operators said technology would be important for meeting key objectives in 2024.

Technology 52

Technology Front of House Back of House Social Media 52

Restaurant Technology Guys

FEBRUARY 13, 2022

Zenput is the top-ranked operations execution platform for multi-unit restaurants, convenience stores and grocers. Restaurant Technology Guys Podcast Ep. 136 – Zenput Founder and CEO Vlad Vikhter talks operations management appeared first on Restaurant Technology Guys. Learn more at Zenput.com. The post 136.

Technology 129

Technology Operations 2012 Management 129

Modern Restaurant Management

SEPTEMBER 12, 2022

With today’s labor shortage and record-high resignations, restaurants cannot afford to lose workers, and technology should not be a bottleneck for workers to perform their job. Below are five ways that restaurant technology can impact business, and how to make it work for you, not against you: 1.

Technology 204

Technology Point of Sale POS Mobile Ordering 204

Modern Restaurant Management

AUGUST 25, 2022

Though much ink has been spilled over the difficult hurdles restaurants survived — and thrived — through, it’s also important to highlight the positive changes that are transforming the industry, and that includes technology. Technology, Then and Now.

Technology 184

Technology Mobile Ordering Social Media Customer Experience 184

Sculpture Hospitality

SEPTEMBER 5, 2023

As technology continues to evolve , automation tools have opened up a world of possibilities for streamlining your operations and maximizing profitability. Gone are the days of outdated manual processes holding back your restaurant’s potential.

Operations 143

Operations Technology Management Management 143

Modern Restaurant Management

APRIL 21, 2022

They started the compamy with the goal of automating tedious back-office tasks, saving restaurant operators time and providing crucial data for making business decisions. What was restaurant technology like 10-20 years ago? For me, my background was in technology. Bo Davis and Roy Phillips. Where are we now?

Technology 190

Technology 2005 Mobile Ordering Point of Sale 190

Crunchtime

FEBRUARY 7, 2024

Plus, 5 ways to improve compliance with standard operating procedures Whether you run a restaurant business with 500+ locations or a handful of convenience store locations, you know what work needs to be done – and how it should be done properly – to run your business effectively. What are standard operating procedures in restaurants?

Operations 78

Operations Audits Cash Management Food Safety 78

Modern Restaurant Management

JANUARY 30, 2023

Technologies such as the Internet of Things (IoT) can help them maximize 2023 financials by: Offering a better experience to diners and employees Increasing efficiencies and lowering expenses These technologies empower restaurants in various ways—from automating tasks to identifying emerging risks.

Technology 179

Technology Fast Casual Waste 2023 179

Modern Restaurant Management

JUNE 17, 2021

Over the past year, a record number of restaurants have invested in technologies to create more efficient operations and facilitate online ordering and delivery. In response, many restaurants have turned to technology to help address the labor gap.

Technology 186

Technology Employee Relations Customer Service Online Ordering 186

Modern Restaurant Management

OCTOBER 13, 2022

Just as with COVID shutdowns and supply chain issues, restaurant technology can help operators continue providing great service even with high costs for them and customers alike. Adopt In-House Technology to Improve Service and Reduce Errors. Reduce Operational Costs and Increase Revenue with Easy Tech Solutions.

Technology 171

Technology Loyalty Program Mobile Ordering Download 171