Modern Restaurant Management

MAY 21, 2020

If your customers expect you to offer a fine dining experience, they won’t be pleased to know that you’ve upturned your entire restaurant. For their safety and convenience, enable delivery and payment services that allow customers to pay without cash, as well as choose when and how their order should be delivered.

Social Media 213

Social Media Food Safety Cash Management Kitchen Safety 213

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind. Emily Washcovick.

Customer Experience 227

Customer Experience Consumer Goods Social Media Dine-in 227

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 176

2020 Online Ordering Fast Casual Cash Management 176

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. “The post-COVID dining experience will no doubt be different. . “The post-COVID dining experience will no doubt be different.

Webinar 182

Webinar Loyalty Program Online Ordering Social Media 182

Modern Restaurant Management

MARCH 16, 2021

Aside from the traditional full-service or counter-service dine-in models, they aren’t set up to support the non-traditional service models such as ghost kitchens, drop-zones or first-party delivery that have become a necessity throughout the pandemic. On-the-Fly Menu Management. Two-Way Text Communication with Guests.

POS 106

POS Mobile Ordering Online Ordering Cash Management 106

Restaurant365

OCTOBER 8, 2021

As food delivery boomed, and on-and-off capacity restrictions changed indoor dining, the ghost kitchen business model became more widespread. The term ghost kitchen generally refers to a food business that only sells items for off-premise dining. With delivery businesses, the limiting factor is kitchen throughput.

Front of House 78

Front of House Back of House Website Management Delivery 78

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off. In Love with Tech, but Impatient.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

The Restaurant Times

SEPTEMBER 1, 2021

Harnessing the POS software, restaurateurs have enhanced their restaurant management systems to stay pro-active in the competition. . One of the most important reasons you will deploy a POS system in your restaurant is for efficient management of labor and food costs. 8 Ways POS Software Remodels The Restaurant Management System.

POS 52

POS Management Management Cash Management 52

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Ken Burgin

AUGUST 3, 2021

To keep the list manageable, some points contain a couple of service factors. Finding the business on Google or Apple Map, or a Google search – clear description and useful information with correct opening times, useful photos and website links. How does the search work on a mobile phone? Google, Facebook, Trip Advisor etc.

Online Ordering 78

Online Ordering Mobile Ordering Cash Management Website Management 78

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. “The post-COVID dining experience will no doubt be different. . “The post-COVID dining experience will no doubt be different.

Webinar 193

Webinar Mobile Ordering Loyalty Program Online Ordering 193

Modern Restaurant Management

APRIL 2, 2020

A similar solution may not be realistic for all businesses, but particularly if you deliver personal services (as opposed to hard goods and products that require in-person consumption), taking the time to invest in and perfect your digital delivery right now could pay benefits down the road. Build Your Skills.

Social Media 191

Social Media Small Business Customer Service Cash Management 191

The Rail

MAY 1, 2023

Ghost Restaurants and Their Increasing Popularity Ghost restaurants (or “ghost kitchens”) are businesses that render services by cooking food for orders placed online or over the phone and delivering the food to the customer but without any dine-in options. Once your financial plan is strategized, the next step is securing an investment.

Cash Management 59

Cash Management Mobile Ordering Online Ordering Customer Service 59

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 209

Online Ordering Back of House Customer Service Small Business 209

Restaurant365

APRIL 16, 2021

Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year. Online ordering is growing 300% faster than dine-in traffic and has become a lifeline for many restaurants. Luckily, that’s what an online ordering system can do for you.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

The Restaurant Times

JULY 25, 2021

This article aims to show how UK restaurateurs managed to increase restaurant sales in the new ‘touchless’ world and discuss some of their best practices. . Due to the fear of contamination, customers have switched enmasse to online ordering from dining in, where they can order with just a few clicks. Optimize Your Menu.

Online Ordering 52

Online Ordering Catering Social Media Customer Service 52

Next Restaurants

MAY 26, 2020

If your guests expect you to offer a fine-dining experience, they won’t be pleased to know that you’ve upturned your entire restaurant. Here are a few pointers to help you do that: Use Cashless Methods & For Delivery Survives. People that may have been loyal customers in the past may also be looking forward to cheaper options.

Webinar 90

Webinar Social Media Food Safety Cash Management 90

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. More than 1,500 have signed up.

Online Ordering 112

Online Ordering Insurance Mobile Ordering Website Management 112

Modern Restaurant Management

FEBRUARY 4, 2020

PPX Hospitality Brands will manage two restaurant groups headquartered in metro Boston, the aforementioned Smith & Wollensky, and The Strega Group, a collection of Italian chophouses recently acquired from the Varano Group. “Most importantly, there is a robust game plan in place to take the brand forward. . The foundation is here.

Online Ordering 118

Online Ordering Hospitality Leadership Design 118

The Restaurant Times

OCTOBER 24, 2021

Commercial kitchens designed solely for delivery are known as ghost kitchens, dark kitchens, or cloud kitchens. They’re not in high-traffic locations, but rather within a delivery radius of a large number of online consumers. The key difference is that in a ghost kitchen, a restaurant’s focus is on delivery rather than dine-in.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

Squirrel Systems

FEBRUARY 24, 2021

Many restaurants have quickly shifted to off-premise dining operations to keep serving customers during the pandemic. Squirrel has been working with many restaurants to move to take-out/pick-up or delivery only. Tip: Get a separate online ordering website up and running.

Operations 52

Operations Online Ordering Mobile Ordering Website Management 52

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

2021 176

2021 Loyalty Program Retail Online Ordering 176

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. When met with online menus and QR code, customers who are uncomfortable navigating technology often find themselves alienated from the dining experience, too embarrassed to ask for help. an hour in some states. an hour in some states.

Mobile Ordering 106

Mobile Ordering Customer Service Food Order Online Ordering 106

Lavu

NOVEMBER 1, 2023

Starting a food delivery business can really make a difference for restaurants or any food business, helping them reach more people and make more money. First, it’s super important to have a smooth and efficient delivery system. By following these tips, restaurants can use food delivery to reach more people and make more money.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? Furthermore, the pandemic has eliminated the need for salespeople, forcing many operators to heavily rely on website/app focused shopping. It is no secret that the COVID-19 pandemic has had a devastating effect on many industries and individuals around the world.

2021 52

2021 Email Marketing Front of House Cash Management 52

The Food Corridor

JUNE 3, 2020

For many, it has become essential, rather than simply forward-thinking, to get on board with online ordering, delivery, and ecommerce platforms. For many, it has become essential, rather than simply forward-thinking, to get on board with online ordering, delivery, and ecommerce platforms.

Food 87

Food Online Ordering Food Order Customer Service 87

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. All locations will serve guests via delivery through a virtual kitchen facility. Virtual Barbecue Pit. Current franchisees are eligible for $5,000 off franchisee fees.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Fine and Family Dining Hurt by Holiday Shift. Holiday Traffic Not Enough. Same-store sales growth was 1.6

2019 127

2019 Compost Mobile Ordering Point of Sale 127

Notch

JANUARY 23, 2019

And when all costs and variables are considered, high-end restaurants need to be particularly well-managed to survive. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. According to a recent Forbes article , sit-down restaurants make a profit of about 6%. Alcoholic beverages average out around 20%.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 207

Food Safety Mobile Ordering Kitchen Safety Online Ordering 207

Notch

JANUARY 23, 2019

And when all costs and variables are considered, high-end restaurants need to be particularly well-managed to survive. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. According to a recent Forbes article , sit-down restaurants make a profit of about 6%. Alcoholic beverages average out around 20%.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Space is limited, so click here to register. FAT to Acquire Johnny Rockets.

Kitchen Safety 202

Kitchen Safety Loyalty Program Delivery Customer Service 202

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. At first glance, some stats might seem to contradict each other. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Yelp Economic Average.

2020 188

2020 Fast Casual Food Safety Guest Recovery 188

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Live in the U.S., an overseas U.S.

Healthcare 205

Healthcare Employee Relations Online Ordering Customer Service 205

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates. Uber To Acquire Postmates.

Mobile Ordering 188

Mobile Ordering Restaurant Law Seating Customer Service 188

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. Smart Foodservice had 2019 revenues of approximately $1.1 reducing to approximately 3.0x

Bar 150

Bar Cash Management Loyalty Program Point of Sale 150