7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. Here are a few ideas: Contactless is King While contactless cards, drop off delivery, app-based payments, and QR codes have been around, the pandemic has made them more popular than ever.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Does your dining room layout need a social distance inspired layout?

Cash Management 230

Cash Management Social Media Seasonal Menu SEO 230

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Culinary Cues

DECEMBER 17, 2020

There are short-term band aid solutions such as takeout, delivery, or even conversion into retail markets where wine inventories and local necessities take over space once occupied by diners, but they are not a replacement for a steady turn of tables. There is literally no opportunity for them to play and earn a living.

Uniforms 470

Uniforms Cash Management Brewery Consumer Goods 470

Modern Restaurant Management

NOVEMBER 21, 2022

Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. In the context of inflation, however, it is a little more complicated than selecting an option from the myriad of food delivery partners and switching to home delivery. It's Time to Adapt.

Operations 197

Operations Cash Management Seasonal Menu Loyalty Program 197

Culinary Cues

MAY 15, 2021

Four-page menus do not reflect business common sense – inventories become unmanageable, waste is much more difficult to manage, the level of expertise required of employees grows exponentially, consistency and quality are challenging, and profit is hard to predict and realize. What if……happens? How will we react?”

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 197

Online Ordering Point of Sale Website Management Inventory 197

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. How to Calculate Table Turnover Rate?

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

AUGUST 10, 2022

Delivering five-star customer service is perhaps the most important thing restaurants can do to make higher prices more palatable for cash-strapped guests. The challenge for restaurants is adding value to the dining experience through superlative face-to-face service — while also dealing with high staff turnover and labor shortages.

Customer Experience 188

Customer Experience Online Ordering Customer Service Mobile Ordering 188

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

7 Shifts

MARCH 31, 2021

Will you provide a casual or fine-dining experience? In general, lenders will want to see at least five years' worth of cash flow projections. From there, they will help you work through the numbers and provide an estimation of your future cash flow. This is where restaurant business plans are essential. Target market.

Cash Management 370

Cash Management Document Customer Experience Customer Service 370

Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. Simplified Menus. Simplified Menus.

2022 219

2022 Customer Service Online Ordering Website Management 219

Culinary Cues

APRIL 30, 2020

Convenience : Many of you have implemented take out and delivery options during the height of this pandemic – customers have responded well to the convenience of this option and will likely remain most comfortable with this option rather than dining in. Keep it simple, keep it familiar, and do it very well.

Point of Sale 306

Point of Sale Customer Service Customer Experience Cash Management 306

Embrace the Suck

JANUARY 20, 2021

Takeout, curbside, and delivery have become a lifeline for restaurants that had to suspend dine-in services. Some will be very apprehensive and a little scared to venture back into a crowded dining room, so have patience. This pandemic will create a shift in buying and dining patterns to which you must adapt.

Social Media 416

Social Media 2001 Online Ordering Cash Management 416

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 195

Loyalty Program Online Ordering Cash Management Point of Sale 195

Culinary Cues

APRIL 1, 2020

Dining in restaurants is a vehicle for communication, a respite for those who are looking for solace, a place of celebration, an environment for reward, and a source of entertainment that would be impossible to replace. Desperation has sunk in for those of us in the restaurant business. We must recognize that this scenario is not that likely.

Waste 498

Waste Cash Management Entertainment Take-out 498

Modern Restaurant Management

MAY 5, 2023

In 2023, it is estimated that 87 million Americans will dine out on Mother’s Day. On-demand delivery has grown, and consumers have become used to quick service and ordering through their smartphones, even while waiting at restaurants. A recent Paysafe study with 200 U.S.

Mobile Ordering 167

Mobile Ordering Online Ordering Customer Service Customer Experience 167

7 Shifts

APRIL 3, 2020

By now, many states and provinces have either mandated reductions in seating or the closure of dining areas, with most restaurants turning to takeout and delivery. Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.

BOH 368

BOH POS Influencer Point of Sale 368

Modern Restaurant Management

AUGUST 19, 2020

Restaurants have been quick to adapt to the changing COVID-19 environment by implementing systems that offer curbside pickup and delivery while aggressively marketing their local takeout and outdoor dining options. They sold wine bottles where possible and cocktails to go, a concept that was, until now, illegal in most states.

Cash Management 229

Cash Management Point of Sale Consumer Goods Small Business 229

Restaurant365

DECEMBER 11, 2020

As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Manage cash flow by creating a cash flow forecast. Your total cash flow is your cash inflows (for restaurant. over a certain period of time.

2021 136

2021 Cash Management Management Management 136

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. "We hope that these dining bonds help by bringing in much needed revenue to these restaurants now.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Foodable

JUNE 19, 2020

Barron and McEnery explore the potential changes coming to the casual dining sector, and consider the manner in which guest service may evolve to meet those new needs. Do you expect most casual dining operators to be able to survive the slow reopening process? One new process is here to stay: curbside carry-out delivery.

Guest Recovery 52

Guest Recovery Casual Dine-in Fine Dining 52

7 Shifts

APRIL 23, 2021

Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. Do you need someone to make deliveries part-time?

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

DECEMBER 21, 2020

The new wave of restaurateurs will learn from the recent crisis and will focus on sustainability of operations by leaning hard into delivery, take-home, curbside pick-up, contactless payment, and other enabling technology. If they don’t, all ads after the pandemic ends will be about digital ordering and delivery.

2021 191

2021 Email Marketing Online Ordering Advertising 191

Web Diner

AUGUST 5, 2020

As delivery becomes more prevalent, customers may be unaware that they’re paying more than they were used to. And that’s before adding any delivery fees or tipping. In response to the pressure from third-party delivery platforms, restaurants are implementing new delivery pricing strategies. and 20.3% ). and 20.3% ).

Delivery 57

Delivery Pricing Fast Casual Online Ordering 57

7 Shifts

OCTOBER 31, 2022

The management team. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) You can't start a restaurant without a plan. A restaurant business plan is one of the most (if not the most) essential elements in getting a new restaurant off the ground.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

MARCH 25, 2021

In just three weeks, they created a native solution that allowed Clover restaurant merchants to enable online ordering for delivery or curbside pickup. Modern Restaurant Management (MRM) magazine interviewed Linardi about the digital restaurant experience, contactless payment and more. Is there any resistance to contactless now?

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

MAY 21, 2020

If your customers expect you to offer a fine dining experience, they won’t be pleased to know that you’ve upturned your entire restaurant. For their safety and convenience, enable delivery and payment services that allow customers to pay without cash, as well as choose when and how their order should be delivered.

Social Media 216

Social Media Food Safety Cash Management Kitchen Safety 216

Goliath Consulting

JUNE 30, 2020

According to Restolabs, a restaurant management software that offers online ordering systems, continued social distancing measures are expected to bring about an upward trend of automation for customers (3). And clearly, online delivery will start to become an indispensable part of the dining culture as customers dine-in less.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Focus POS

JUNE 2, 2020

First and foremost is the strategic recalibration of quick service restaurant (QSR) and fine dining business models. But while total restaurant traffic in the United States has declined by 22%, digital and delivery orders have jumped by over 60%. Contactl ess payments for curbside or at-the- door delivery. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. To get a receipt for your order, reply with Hi. To get a receipt for your order, reply with Hi.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. It’s important to monitor what’s selling so managers can order more in a timely manner, ensuring the most popular choices are always in stock.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Food Supply 148

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Modern Restaurant Management

AUGUST 6, 2020

The restaurant dining experience has changed forever and menu items must also adapt to these times. Improving from 20 percent margin to a 35-percent margin on a $12 dish, serving five0 covers per night translates into a $90 net increase in profits, allowing for increased cash flow to sustain operations. Re-engineer Menus.

Front of House 213

Front of House Inventory Food Safety Social Media 213

Deliverect

MARCH 24, 2021

Everyone’s talking about the advantages of ghost kitchens – purpose-built production units, also known as dark kitchens or virtual kitchens, that use data to optimize for delivery. Overall, you should ask yourself a few questions: Are you ready to invest in the latest kitchen and delivery tech?

Food Truck 148

Food Truck Front of House Fine Dining Food Order 148