SpotOn

MAY 20, 2024

Yet, the practice of giving tips has become a much-maligned and misunderstood aspect of the restaurant experience. While tips are intended to incentivize exceptional service, some workers see tipping policies as a barrier to a living wage for all. Most restaurant guests know to tip in full-service restaurants.

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

Modern Restaurant Management

APRIL 1, 2020

Last year, one of the first brands to go cashless, Sweetgreen, changed its policy to accept cash at all its locations. The quick-service restaurant (QSR) started accepting cash after Amazon confirmed it would take cash payments in all of its previously cashless Amazon Go stores. Customers Want Payment Options.

Cash Management 133

Cash Management Mobile Ordering Fast Casual Employee Relations 133

Modern Restaurant Management

MARCH 1, 2023

Is your restaurant up to speed with the latest best practices for back of house (BOH) management? Those areas of your restaurant that aren’t typically seen by customers but directly impact your business. So, which back of office trends should restaurant ownership and management be concerned with heading into 2023?

Front of House 132

Front of House BOH Back of House 2023 132

Modern Restaurant Management

DECEMBER 1, 2020

With new health and safety guidelines and constantly-evolving regulations, restaurant owners are faced with unique challenges to continue delivering a positive dining experience to customers. And while the pressures of the pandemic continue, customer loyalty can play a role in whether or not restaurants will sink or swim.

Loyalty Program 189

Loyalty Program Customer Experience Point of Sale Employee Relations 189

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. The research indicates consumer sentiment on dynamic pricing is overwhelmingly negative, and that most customers are unlikely to utilize it in a way that benefits restaurants. The survey of more than 900 U.S.

Pricing 158

Pricing Consumer Goods Customer Experience Food Order 158

Hot Schedules

MAY 25, 2021

T oday we are meeting with some of the team members behind MacromatiX, – Fourth’s global solution for Quick Service Restaurants (QSR). How is Fourth’s MacromatiX’s solution helping the leading quick service businesses in the world? Software Engineering Manager. Software Engineering Manager. Chad Marais.

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Given the current landscape, restaurant brands are investing in their employees now more than ever to not only help attract and retain talent, but also create a better work environment to optimize efficiencies on and off premise.

2022 170

2022 Food Supply Back of House Kitchen Safety 170

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 199

Online Ordering Back of House Customer Service Small Business 199

Focus POS

JUNE 2, 2020

First and foremost is the strategic recalibration of quick service restaurant (QSR) and fine dining business models. According to the National Restaurant Association, the food service industry has encountered a shortfall of $80 billion and counting. SMS text messaging alerts to customers when orders are ready. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal."

2020 185

2020 Loyalty Program Mobile Ordering Fast Casual 185

Harbor Touch

NOVEMBER 21, 2022

Becoming an entrepreneur and opening up your bar can be a very challenging and rewarding experience. Select an area with high foot traffic and plenty of potential customers. Make sure you understand all the laws and regulations related to alcohol sales in your state. So let’s get started! Expert Tips for Starting Your Own Bar.

Bar 78

Bar License Restaurant Law POS 78

The Restaurant Times

JUNE 1, 2022

They aim to hire the best cook and offer great customer service but often fail. A restaurant accounting system keeps track of all essential restaurant financial transactions, makes a finalized report, collects tax-related information, and summarizes it all for you. . One of them is not adopting a restaurant accounting system.

Operations 52

Operations Cash Management Employee Relations POS 52

Xtra Chef

NOVEMBER 11, 2020

In this three-step planning guide, we’ll explore the considerations for restaurant owners, managers, and operators who want to survive the holidays and bring joy to customers—and business balance sheets! Should you focus on the in-house experience or pivot to off-premise options? xtraCHEF has you covered. restaurant industry.

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155

Get Beyond

OCTOBER 24, 2023

Small Business Saturday can be a huge opportunity to meet new customers and grow your business’s profile. Secondly, partnering with another business can draw in their customers, who may be new to your offerings. Consider reaching out to businesses in your area that offer a complimentary service or entice a similar audience.

Small Business 52

Small Business 2023 Social Media Customer Experience 52

Lavu

MARCH 13, 2020

Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Not only will your employees be more efficient on the job, but they will also appreciate how easy it is to perform well. Checks can be cashed out or rung up right there at the table.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. “As already short-staffed restaurants reopen, they are grappling with how to manage both in-person diners and deliveries, while meeting growing expectations on speed and service.

2022 200

2022 Mobile Ordering Guest Recovery Point of Sale 200

Lavu

MARCH 27, 2020

The words “restaurant management system” rarely cause excitement. While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Restaurant Management Is Evolving Rapidly Too. A Historical Look at the Evolving Restaurant.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

The Food Corridor

NOVEMBER 23, 2021

And with the holiday season fast approaching, there’s plenty of opportunities to boost sales by offering products and services that can be given as gifts. Host a Holiday Cooking Class A great way to spread awareness of your business while also making some cash is to bring your customers into the business and host a cooking class.

Food 98

Food Seasonal Menu Catering Cash Management 98

The Restaurant Times

MARCH 10, 2022

If your head chef is responsible for managing the kitchen and producing great food, the restaurant manager is accountable for the smooth functioning of the establishment and many other duties. Tips To Streamline Restaurant Manager Duties In The UAE. Patient and the ability to handle customer reviews effectively.

Management 52

Management Management Cash Management Employee Relations 52

EATER

JANUARY 28, 2022

per hour — the lowest legal cash wage in the U.S. The rest of her income came from tips, which could vary widely depending on the day of the week or the whim of the customer. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management.

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98

EATER

MAY 22, 2020

Breaking down hazard pay, sick leave, and general safety at Costco, Whole Foods, Trader Joe’s, and more As the global pandemic drags on, grocery store employees have become frontline workers, and two months into the crisis, they’re still putting their own health at risk to keep America fed — and keep food on their own tables.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

Restaurant365

JULY 29, 2021

The economy is recovering, and the restaurants that have made it on the other side of the pandemic are looking forward to increased customer demand and warmer weather. However, many CFOs are still facing uncertainty, particularly from pandemic-related complications that are still challenging operations and restaurant profitability.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 156

2021 Loyalty Program Retail Online Ordering 156

Modern Restaurant Management

FEBRUARY 4, 2020

. “The fun has returned in multiple ways, from investments in our workforce to our fresh new marketing and messaging, to more contemporary recipes, to delivering an entirely new, more compelling experience for guests that has dramatically improved satisfaction levels. ” P.F.

Online Ordering 108

Online Ordering Hospitality Leadership Design 108

The Food Corridor

DECEMBER 6, 2022

With the holiday season fast approaching, there’s plenty of opportunities to boost sales by offering products and services that can be given as gifts. Host a Holiday Cooking Class A great way to spread awareness of your business while also making some cash is to bring your customers into the business and host a cooking class.

Food 52

Food Seasonal Menu Cash Management Catering 52

EATER

APRIL 6, 2023

It’s a cash-grab for sure,” said one Vancouver chef who asked to remain anonymous. Over in Toronto, which got its first-ever Michelin Guide one month before Vancouver, Toronto Star food reporter Karon Liu says that Michelin-related price hikes haven’t really been an issue. These benefits extend to customer experiences, too.

Fine Dining 98

Fine Dining Reservations Pricing Cash Management 98

EATER

DECEMBER 16, 2021

The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets . Part of the problem was that her work experience was all in Mexico. Vianne applied to work as a food delivery worker for Postmates and DoorDash, two relatively recent app-based delivery services.

Back of House 143

Back of House Employee Relations Delivery Mobile Ordering 143

Lavu

JANUARY 15, 2020

Owning a restaurant is both an exciting and challenging experience. Regardless of the purpose, restaurant financing is vital to running a successful business and ensuring smooth cash flow. . Nonetheless, there are several financing options at the disposal of restaurant owners and management. Merchant Cash Advances.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

The Restaurant Times

MARCH 31, 2022

If somebody asks you about the key factors for a successful restaurant, possibly it could be good food, outstanding service, and an excellent location. For instance, the margin of average quick-service restaurants (QSR) in the UAE falls in the range of 5% to 12%. One of the best tools for F&B control is inventory management.

Cash Management 52

Cash Management Inventory Employee Relations Technology 52

The Restaurant Times

MAY 30, 2021

It gives banks and potential investors information regarding its business objectives – market analysis, management details and financial requirements to sales and marketing, expansion potential, etc. It also outlines details regarding the concept, cuisines to be offered, number of employees, etc. What does your business aim for?

Point of Sale 52

Point of Sale Food Truck Employee Relations Cash Management 52

Harbor Touch

OCTOBER 29, 2018

Even customers expect this paradigmatic shift for an all-round, optimal improvement of the industry. However, they can either improve the existing service or food preparation process; or as well borrow from other industries or be invented in the years to come. It also enhances the speed of service to a great length.

Technology 60

Technology Mobile Ordering Transportation Customer Service 60

Buzztime Business

MARCH 1, 2021

NYSE American: NTN) unanimously urges NTN’s stockholders to vote FOR ALL the proposals to be voted on at the March 15, 2021 special meeting of stockholders, all of which relate to the proposed merger involving NTN and Brooklyn ImmunoTherapeutics LLC (“Brooklyn”) and the proposed sale of NTN’s assets to eGames.com Holdings LLC (“eGames.com”).

Cash Management 60

Cash Management Point of Sale Document Employee Relations 60

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. Limited-service brands continue doing much better regarding sales growth year over year. Financial Trends Insights.

2020 152

2020 Mobile Ordering Point of Sale Fast Casual 152

7 Shifts

AUGUST 24, 2022

They're an essential part of how people get paid in the service industry. And for those who do show up in-person at a quick-serve restaurant , they're paying in cash less than one-third of the time. Cash Tip Jar Ideas. Cash Tip Jar Ideas. Or it could be in service of fundraising for a local charity.

Cash Management 370

Cash Management Mobile Ordering POS Customer Service 370

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Additional technology services, like ordering tablets in the drive-thru, became imperative, and the brand made the move to include them for all new openings. Virtual Barbecue Pit.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

iTab POS

NOVEMBER 8, 2018

In such circumstances, your ability to run business operations without reducing the quality of food and service can be the difference between failure and success. Customer service is a big part of the highly competitive restaurant business, and whoever delivers it best gains a competitive advantage over its challengers.

Cash Management 40

Cash Management Mobile Ordering POS Point of Sale 40