7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Third-party delivery. Partender.

Technology 370

Technology Front of House Social Media Back of House 370

Social Hospitality

AUGUST 13, 2020

For example, taking and processing orders, accommodating new arrivals at hotels and venues, processing booking and customer information, processing check-outs faster, and much more. Aside from financial savings, it’s also important to note virtual receptionists can help expedite numerous processes.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

7 Shifts

FEBRUARY 15, 2022

So he created a universal training manual, his book— The Surprise Restaurant Manager. It's a big reason to why they founded Opus —a mobile platform that enables businesses to create mobile-first training for deskless workers and frontline teams. Carl Orsbourn and Meredith Sandland wrote the book on the future of restaurants.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 206

Front of House Mobile Ordering Loyalty Program Back of House 206

7 Shifts

MARCH 16, 2020

COVID-19 is already impacting restaurants across the world—some more than others, with restaurants and other eating establishments being shut down by government order across the country. Encourage guests to order take-out or delivery. How is COVID-19 impacting restaurants? Leverage social media to provide updates to guests.

Management 369

Management Management Employee Relations Kitchen Safety 369

Goliath Consulting

SEPTEMBER 7, 2023

If a diner always orders vegan dishes, they should receive updates on vegan specials. Mobile Optimization: The Pocket Sommelier With mobile searches surpassing desktop, it’s essential to: Streamline the booking process. Offer exclusive discounts on app-based orders. Offer exclusive discounts on app-based orders.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

Modern Restaurant Management

JUNE 24, 2021

Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. Not having strong online visibility and mobile-friendly options could likely mean that you are losing diners to the competitor across town who does.

Marketing 199

Marketing Social Media Mobile Ordering Website Management 199

Ken Burgin

JULY 17, 2022

Contact Previous Bookings. Upgrade your Booking System: is a book still adequate, or emailing PDF docs to be filled in and returned? At a minimum have click-and-pay invoices to collect booking payments. This is sometimes a challenge with juniors, who may be booked for family holidays. Plan for the staff you need.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

Culinary Cues

DECEMBER 30, 2022

You must give and invest in order to receive. The opportunities are limitless if you take responsibility for your own upward mobility. That’s correct, I asked: “What are you investing in your career as a cook?” Really, there isn’t any such thing as a free lunch when it comes to building a career.

Workshop 361

Workshop Article Uniforms Take-out 361

Modern Restaurant Management

NOVEMBER 10, 2022

Traditional sit-down restaurants and mobile food businesses have uniquely different needs when it comes to insurance. And when it comes to a traditional sit-down restaurant versus a mobile food business, such as a food truck, catering business, or food cart, the insurance needs of both are vastly different and unique.

Insurance 186

Insurance Food Truck Food Mobile Ordering 186

Next Restaurants

APRIL 15, 2022

When it comes to ordering food online, website design is that much more important. . Optimize for Mobile Devices . Mobile devices account for 60% of all digital restaurant orders. In other words, having a mobile-friendly website is a must. . Moreover, given that mobiles generate 54.4%

Online Ordering 108

Online Ordering Design Ordering Mobile Ordering 108

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Mobile experiences will become tailored to a wider audience through increased adoption.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

7 Shifts

JULY 31, 2020

With real-time labor costs available on the free manager’s mobile app, they knew exactly when they needed to call in extra hands, or cut someone for the night, in order to keep their labor costs in check. Keeping the Mattenga’s team in-sync Mattenga’s Pizzeria keeps their operations on lock with over 60 Manager Log Book entries a day.

Management 370

Management Management Document Communication 370

Modern Restaurant Management

FEBRUARY 27, 2024

In terms of where they are searching, respondents mostly find brands’ online profiles on mobile apps like Google Maps (51 percent) and Facebook (49 percent) to be helpful and informative. “Now, they include online booking information, online ordering, reviews and Q&As to provide customers with a richer experience.

Online Ordering 184

Online Ordering Consumer Goods Customer Service Customer Experience 184

Modern Restaurant Management

DECEMBER 21, 2023

While our full examination of 2023 isn’t in the books, we see greater outcomes across the board for draft programs featuring “variety” that includes a balanced mix of local, regional, and national brands. The impact of these technological shifts is multifaceted.

2023 120

2023 2024 Insurance Employee Relations 120

7 Shifts

OCTOBER 9, 2019

Go Paperless While paper-based loyalty programs have the benefit of giving something physical to the customer to keep, a paperless loyalty program is much more flexible for the customer, allowing them to receive updates and offers over email, a mobile app, or a loyalty card. Which brings us to….

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Modern Restaurant Management

JANUARY 3, 2022

In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts. This information can vary from menus to external links for reservation bookings. Avoid Free QR Code Generators. A free, online QR code generator encodes information into a QR code.

Customer Experience 219

Customer Experience Consumer Goods Mobile Ordering Customer Service 219

EATER

OCTOBER 11, 2023

Oh my God, I hate bananas,” she says, turning toward her tablemates, “but we should totally order it anyway!” The Grill’s sister restaurant, Carbone , which helped re-popularize made-to-order Caesar salads and mobile dessert carts, deserves most of the credit for hastening the revival of tableside service, at least the trendy variety.

Fine Dining 132

Fine Dining Mobile Ordering Dine-in Definition 132

Squirrel Systems

FEBRUARY 28, 2024

For instance, a customer who frequently orders vegan dishes might appreciate a discount on the new vegan menu items. Mobile Integration Integrating loyalty programs with a mobile app can enhance customer engagement.

Reservations 52

Reservations Loyalty Program Customer Experience Mobile Ordering 52

The Rail

NOVEMBER 10, 2023

Clear Calls to Action (CTA): Whether it's "Book Now", "Order Online", or "View Menu", ensure the viewer knows the next steps. Optimize for Mobile Users A significant chunk of users searches for restaurants on mobile devices. Ensure your ads are mobile-friendly and lead to a mobile-optimized website.

Advertising 59

Advertising Loyalty Program Email Marketing Mobile Ordering 59

The Restaurant Times

NOVEMBER 19, 2020

Due to the COVID-19 pandemic, the restaurants are looking forward to optimizing the order to the delivery fulfillment process. Ensures a hassle-free dining experience for consumers: Right from ordering the food to final bill payment, the entire ordering cycle is digitized, which significantly reduces the need for human intervention.

Mobile Ordering 105

Mobile Ordering Food Safety Customer Experience Dine-in 105

Aaron Allen & Associates

MARCH 3, 2022

The POS simplifies record keeping and cash flow accountability as well as operations by sending the orders to the kitchen directly. The best restaurant POS systems also come with features like inventory management, customer relationship management (CRM), menu management , and omnichannel ordering capabilities. Kitchen Display Systems.

Management 120

Management Management Mobile Ordering Point of Sale 120

Deliverect

JULY 24, 2020

The lockdown accelerated the adoption of online ordering and delivery tech as dining rooms closed and people were stuck at home. It has also brought contactless ordering and payment to the fore, especially as restaurants prepare to reopen with new sanitation and distancing measures in place.

Technology 110

Technology Mobile Ordering Front of House Online Ordering 110

The Rail

MARCH 21, 2023

By scanning the code, customers can access the restaurant's digital menu and place orders without physical contact or interaction with staff. With a simple scan of the code, customers can view the restaurant's menu and place orders directly from their mobile devices. This reduces the risk of spreading germs and viruses.

Social Media 111

Social Media Email Marketing Front of House Loyalty Program 111

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Tableo

JUNE 30, 2023

POS (Point of Sale) system Streamlined order management With the aid of a POS system, your workers can accept orders easily and communicate them to the kitchen without any delays. Streamlining the order process reduces errors, improves order accuracy, and enhances overall operational efficiency.

Mobile Ordering 40

Mobile Ordering Online Ordering Website Management Restaurant Law 40

Modern Restaurant Management

AUGUST 17, 2022

Take a day off or book a vacation to regroup. With so many restaurants using cloud-based management software, tasks such as creating employee schedules, paying invoices, ordering product, analyzing recipes, and more can be done remotely – even via a mobile app in most cases. Take Some Time Off.

Management 186

Management Management Mobile Ordering 2023 186

Modern Restaurant Management

JUNE 4, 2021

Search engines rank the most relevant results first and the average organic click-through rate (CTR) the very top Google mobile search result gets is 26.9 Restaurants that use a third-party tool to manage bookings should add that information to the GMB listing, allowing users to book a table directly from the search results.

SEO 226

SEO Website Management Online Ordering Mobile Ordering 226

Modern Restaurant Management

APRIL 14, 2023

Since the early 2000’s, technology has been drastically changing year-over-year, including the way we travel, book hotels, and order food and beverages. As owner/operators think through and begin to overcome some of these operational hurdles, the results may show themselves even quicker than originally anticipated.

Hospitality 88

Hospitality Mobile Ordering Small Business Loyalty Program 88

ChefMod

MARCH 16, 2024

Purchase Order (PO) : Keep track of all your orders, aligning your purchasing with your budget and culinary needs. This includes sophisticated 2-way or 3-way matching systems that align your Purchase Orders with receiving documents or e-invoices issued through integrated suppliers, providing unmatched accuracy and transparency.

Management 52

Management Management Mobile Ordering Demo 52

Open for Business

NOVEMBER 21, 2022

Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. People also appreciate being able to place an order and pay for delivery online.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. Optimize the website for mobile screens. Users should easily access the menu, book a table, and click on the phone number or other links without pinching. Restaurant marketing revolves around making your business known.

Marketing 199

Marketing Email Marketing SEO Social Media 199

Modern Restaurant Management

OCTOBER 7, 2021

Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. In addition, operators can use a digital system to take orders instead of writing them down. Technology also helps bridge communication between restaurant management and staff.

Technology 192

Technology Operations Food Safety Kitchen Safety 192

Modern Restaurant Management

JULY 29, 2022

No matter the size, a brand always wants to gain more market share in order to secure higher profits. There is also a push around convenient features like app ordering and delivery, especially since the onset of the pandemic. Advertising that entertains audiences generates market-share growth over the long term.

Advertising 200

Advertising Take-out Marketing Social Media 200

Cheetah

SEPTEMBER 23, 2020

Most restaurants today are using online ordering and reservation software to streamline their table booking process to avoid having to deal with no-show clients and empty eateries. To adapt to the covid-19 pandemic, Resy created a mobile waitlist and capacity monitor. OpenTable charges $1 per cover book on the website and $0.25

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Cheetah

SEPTEMBER 23, 2020

Most restaurants today are using online ordering and reservation software to streamline their table booking process to avoid having to deal with no-show clients and empty eateries. To adapt to the covid-19 pandemic, Resy created a mobile waitlist and capacity monitor. OpenTable charges $1 per cover book on the website and $0.25

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

The Restaurant Times

OCTOBER 23, 2023

Their mobile app lets customers order food, book private rooms, and connect with the Coffeefy community. This strategic move not only helped them survive during tough times but also enhanced their offerings. The Role of Technology: Technology plays a pivotal role in Coffeefy’s success.

Customer Experience 97

Customer Experience Mobile Ordering Innovation Technology 97