7 Shifts

APRIL 24, 2020

The outbreak of COVID-19 in early 2020, and subsequent social distancing and self-isolation protocols have wreaked havoc on restaurant workers everywhere. With most restaurants operating on dine-out only, and many having closed their doors, restaurant staff are left with hours reduced—or out of a job entirely.

Social Media 352

Social Media Insurance Website Management Government 352

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now. But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too.

Marketing 420

Marketing 2020 SEO Loyalty Program 420

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual.

Book 370

Book Management Management Restaurant Law 370

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. That's why it is important to learn how to motivate your restaurant employees. As a manager, there are countless low- to no-budget tips to engage staff and build a strong foundation for your business. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

SEPTEMBER 15, 2021

In the restaurant industry, every bit counts. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. What is suggestive selling?

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. When done right, email marketing works wonders—you stay top of mind and increase order values. 6 Tips on Creating a Winning Restaurant Newsletter. Table of Contents.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

MARCH 10, 2021

Successful restaurant owners have many traits in common. Here we've outlined seven practices of highly successful restaurant owners. The fact that 60% of restaurants fail in their first year and 80% close within five years of their grand opening is an indication that few have what it takes for long-term success.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. And the big restaurant brands are only getting bigger , making it even harder to stand out. So, what sets you apart from the pack? Your marketing plan is the cornerstone of your restaurant's success and business plan. What is a restaurant marketing plan?

Seating 222

Seating Email Marketing Marketing SEO 222

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

FEBRUARY 26, 2021

If you weren’t thinking that much about online ordering before, you definitely are now. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur? Join the Marketplace ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Clover - Restaurants

APRIL 16, 2024

However, before you fully embrace an automatic gratuity model at your restaurant, it’s important that you understand applicable federal and state laws. In this post, we’ll delve into the nuances of automated gratuities and tips, so you can navigate this terrain while staying compliant with legal regulations.

Restaurant Law 52

Restaurant Law Tip Distribution Front of House Customer Service 52

EATER

APRIL 2, 2024

Not restaurants, who feel gut-punched by the commission apps take from them. After all, some people, especially those with disabilities, rely on such services — but then, it is difficult work, and everyone ought to tip well. But we should give credit where it’s due. No one is happy about the delivery apps.

Delivery 145

Delivery Restaurant Law Food Customer Service 145

Culinary Cues

MARCH 9, 2021

We have all heard the phrase: “If you can’t stand the heat – get out of the kitchen”. Ovens are cranked up all the way during service so that opening and closing of doors does not drop the temperature too much, and if you have a wood fired oven for pizza it is likely tipping the scales at over 700 degrees.

Fine Dining 385

Fine Dining Presentation Seasonal Menu Design 385

Next Restaurants

JULY 23, 2021

As a restaurant business owner, it is sometimes difficult to juggle operating and marketing your restaurant all at once. Indeed, there needs to be some kind of balance between the effort you invest into your restaurant on a daily basis and the energy you spend on promoting this restaurant.

SEO 174

SEO Website Management Email Marketing Social Media 174

Modern Restaurant Management

OCTOBER 4, 2021

Whether you’re handling marketing for a chain restaurant, or just trying to heighten the visibility of your own local mom and pop diner, here are seven pro tips for restaurant marketing that will give your eating establishment a much-needed boost. Accurate Brand Personality Representation.

Marketing 186

Marketing Loyalty Program Social Media Online Ordering 186

Clover - Restaurants

APRIL 9, 2024

Thankfully, the restaurant industry has bounced back from those difficult times, but one thing is still true–supply chain challenges continue to be obstacles that cannot be overlooked. Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. As restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan, too. Which is where your restaurant marketing plan comes in.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Embrace the Suck

SEPTEMBER 1, 2021

*The following is an excerpt from my new book: Your Restaurant Culture Sucks coming out in September 2021. You should close your restaurant.". Enough silence that you knew deep down this person never expected you to say that… yet, there I was telling a restaurant owner those very words.

Coaching 280

Coaching Book Take-out Design 280

7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. What is Restaurant Labor Cost Percentage? Benefits (Health Care, Employee Discounts, etc.).

Management 253

Management Management Employee Relations Restaurant Law 253

7 Shifts

AUGUST 4, 2020

Ever wondered about the carbon footprint of your restaurant? It’s no surprise the food industry leaves behind a large footprint—and while much of the supply chain is inevitable, there are many innovative and simple steps we can all take to reduce waste and our own carbon footprint. Most ordering apps now have this feature.

Waste 300

Waste Food Supply Seasonal Menu Equipment 300

Sling

MAY 24, 2023

Every restaurant should have an employee handbook. In essence, a restaurant employee handbook does two things: Tells employees what you expect of them Tells employees what they can expect from you In addition, a restaurant employee handbook can be a source of protection against litigation.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. 'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. . 'Safety' An app-first experience for restaurant chains.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

7 Shifts

AUGUST 4, 2020

Ever wondered about the carbon footprint of your restaurant? It’s no surprise the food industry leaves behind a large footprint—and while much of the supply chain is inevitable, there are many innovative and simple steps we can all take to reduce waste and our own carbon footprint. Most ordering apps now have this feature.

Waste 222

Waste Food Supply Seasonal Menu Equipment 222

EATER

OCTOBER 11, 2023

Lille Allen/Eater A former fine dining server dishes on how the flambé, a dying convention of French haute cuisine, became the ultimate tableside flex I can feel sweat soaking through the armpits of my $5,000 Tom Ford suit and a nagging itch along the starched collar of my custom-fitted tuxedo shirt.

Fine Dining 135

Fine Dining Mobile Ordering Dine-in Definition 135

Restaurant365

MAY 15, 2020

Approaching restaurant scheduling for your business recovery. As you start to reopen your dining room, you undoubtedly have a lot of questions. How much dine-in sales should I expect? How much food should I order? How many employees should I schedule?

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. That, in itself, is a huge problem because now you have to find a qualified replacement in addition to your normal daily responsibilities. 1) Seek Diversity. 4) Include Benefits.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Bingage

JULY 21, 2022

And when it comes to the festival season, you can’t afford to be complacent. You need to make sure your restaurant is as festive as possible this time of year—and that means catering to the needs of your customers. Keep your festive menu simple yet special – Don’t complicate, it may cost you more.

Marketing 98

Marketing Loyalty Program Social Media Seasonal Menu 98

Sling

DECEMBER 14, 2021

So how can you identify the types of employees in your business? So how can you identify the types of employees in your business? In this article, we’ll show you 16 personality types based on the research of Carl Jung and Isabel Briggs Myers and tell you how to motivate each. 1) Architect (INTJ).

Entertainment 148

Entertainment Innovation Communication Article 148

Sling

OCTOBER 1, 2021

The solution is simple: Calculate your restaurant’s food cost percentage. In this article, we take an in-depth look at why this food cost number matters for your restaurant, how to calculate it, and the best way to optimize for success. For most full-service casual and fast casual restaurants , 28-32% (0.28-0.32)

Definition 78

Definition Food Seasonal Menu Inventory 78

Sling

JULY 4, 2021

Restaurant marketing has changed dramatically over the past 20 years. We’ve compiled some of the most effective restaurant marketing tips to help you win your market. We’ve compiled some of the most effective restaurant marketing tips to help you win your market. 1) Produce A Food-Prep Video.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Restaurant365

SEPTEMBER 10, 2021

As a store-level manager, you always have a lot on your plate. Inventory management tracks what’s going in and out of your restaurant for a specific period, and what product is in your restaurant at any given time. Inventory control is a key piece of your food cost and, ultimately, the profit margin for your restaurant location.

Inventory 138

Inventory Management Management Point of Sale 138

EATER

FEBRUARY 13, 2024

Movie images: Janus Films, MovieStillsDB, Walt Disney Studios/MovieStillsDB, New Line Cinema/MovieStillsDB, Getty Images What to add to your Netflix queue when you want to feel really hungry For just about as long as there have been movies, food has played a meaningful role in film. But what exactly constitutes a great food movie?

Food 142

Food Food Truck Consumer Goods Food Order 142

Harbor Touch

NOVEMBER 21, 2022

Are you thinking about opening your own bar? There are many things to consider when opening a bar, from the type of establishment you want to open to the licensing and zoning requirements in your area. This blog post will give you some valuable tips on how to open a bar that will keep people coming back for more.

Bar 78

Bar License Restaurant Law POS 78

Sling

JUNE 14, 2023

As a restaurant owner, you know that keeping your business afloat is all about the bottom line. And though you’ve worked hard to get where you are, you know it’s time to focus on increasing your restaurant’s profit margin. Table of contents What is a restaurant profit margin?

Customer Service 78

Customer Service Email Marketing Website Management Customer Experience 78

EATER

JUNE 5, 2023

As the weather turns warmer and people get to gathering, it’s important to keep a few communal cooking etiquette tips in mind. We spoke to experts in four different public cooking spaces — a public park, an office kitchen, a Korean barbecue restaurant, and a building’s shared grill — to learn how not to p**s off the neighbors.

Kitchen Safety 94

Kitchen Safety Food Safety Outdoor Customer Experience 94

Gourmet Marketing

SEPTEMBER 10, 2021

We’re a Restaurant Marketing Agency that’s worked with restaurants for over a decade. Follow our blog to soak up some of the lessons we’ve learned along the way. Even if you are able to hire a professional to help you with web design, it’s still important that you know enough to hire someone to help you do it right.

Design 84

Design 2021 SEO Mobile Ordering 84