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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

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DON’T NICKEL AND DIME YOUR GUEST or IMPRESS THEM WITH QUANTITY

Culinary Cues

There’s a reactionary movement that I keep seeing in restaurants; a movement that assumes the answer to the restaurant bottom line is to take more and give less or give too much to justify raising prices. If we fail to look at the entire restaurant package, then we fail to realize how to earn profit.

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IT’S TIME FOR RESTAURANTS TO PLANT THE SEEDS AND HARVEST THE TALENT

Culinary Cues

Identifying problems has never been a challenge in the restaurant industry – there are many. A good start would be to refrain from using the word “problem” since it seems to imply that solutions are mysterious and impossible and instead rely on “challenges” as the descriptor. The CHALLENGE is how to turn this around?”

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ALL HAIL DISHWASHERS

Culinary Cues

I’m not sure who decided that this declaration be made, but for those of us in the restaurant business – it is so appropriate. How frustrating would it be if that stacked china ready for plating was spotted or chipped? How frustrating would it be if that stacked china ready for plating was spotted or chipped?

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THE BEST PATH TO CHEFDOM

Culinary Cues

Is it culinary school, working in well-known restaurants, finding an established chef to mentor them, or is it something else entirely? Remember that being “the chef” will take you away from much of the day-to-day cooking, the adrenaline rush, and the team excitement that drew you to the kitchen in the first place.

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FOOD COST IS NOT THE CHEF’S RESPONSIBILITY

Culinary Cues

The margins are very tight, in fact they are so tight that most business savvy people would wonder why anyone would ever want to own a restaurant. The buck seems to always stop with the chef; it’s the chef’s kitchen, the chef’s food cost, and the chef’s menu that drives marginal profit at best. Cost control begins at the back door.

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Introducing the 7shifts Academy: Free Online Restaurant Management Courses

7 Shifts

Working in a restaurant, bar, coffee shop, or any place that serves food & drink is a fast-paced, always-on career. On the 7shifts blog and social media, we seek to provide actionable and informative content to help restaurant people learn about every corner of the industry. Success starts with a great schedule.