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Taste the Difference: 40 Flavour Training Activities for Restaurant Staff

Ken Burgin

Designing a food-tasting program for front-of-house staff is a fantastic way to enhance their appreciation and knowledge of food, which in turn can significantly improve the guest experience and average customer spending. Here are 40 training activities for chefs to run for waiters and front-of-house staff within a 15-minute session.

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THE LINE COOK’S DANCE

Culinary Cues

I vividly remember being 10 years old, standing outside a diner window in downtown Buffalo, New York with my mother as I stared in amazement of the short order cook in full display. Anyway, we ordered and received our lunch, but I don’t remember too much about the meal, only the way it came together. He was poetry in motion.

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KITCHEN GROUPISM VS. TEAM

Culinary Cues

Or “See if you can find the cooler expander, we have a larger order coming in.” We even boast an informal initiation period where new employees are given conflicting directions, inaccurate details on the work to be done, or even sent on wild goose-chases just to embarrass them and see if they can take it. “Go

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DON’T NICKEL AND DIME YOUR GUEST or IMPRESS THEM WITH QUANTITY

Culinary Cues

Whether a quick service restaurant, family dining, food truck, or white tablecloth fine dining operation – there will always be some level of price sensitivity. Buy quality beans, grind them on premise, train your servers to properly brew, or better yet – hire a barista to take care of that. Do it right!

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META BOFINGER’S RESTAURANT SECRET

Culinary Cues

Ah, but the food and conversation were consistently good, plentiful, and in-expensive. Why do people line up for your food every day?” Looks like you need to order some more”, I said as a way to state the obvious. “No, I care about both, and that care adds a unique flavor to the food I cook.”

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A COOK’S MENTAL AND EMOTIONAL HEALTH

Culinary Cues

There are masters to serve, people who depend on the work of the culinary professional, who trust that their food will be prepared properly, that it will be managed and handled well, and the plate viewed as an important canvas on which the technician and artist paints. TRAINING: You can never train too much.

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THIS IS NOT THE TIME TO DISAPPOINT

Culinary Cues

There have been numerous articles from restaurateurs asking customers to “give us a break, be patient, we’re trying our best, it’s not our fault that the food isn’t quite right, that the service is painfully slow, that servers are not well trained, or we just seem to be disorganized.” Restaurants must invest the time in training.