Remove Bar Remove Customer Service Remove Seating
article thumbnail

Vibe Check: Elevating Experience for Better Guest Engagement

Modern Restaurant Management

Tableside caviar service A prosciutto cart An authentic kaiseki tasting experience and members-only Japanese whiskey lounge Tableside s’mores These are just a few examples of ways restaurants across the country are hoping to attract guest by elevating the dining experience and creating a vibe highlighted by superior food and presentation.

article thumbnail

Smooth Operations: Yelp Updates Aim to Increase Efficiency and Elevate Guest Experience

Modern Restaurant Management

Restaurants can also generate custom booking links, allowing diners to make a reservation or join the waitlist directly from their preferred social media platforms. Diners who join a Yelp Waitlist can now see real-time waitlist progress from their iPhone lock screens, including their place in line, estimated seating time, and table status.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

2025 F&B Trends: Newstalgia, Stealth Health, and Botanical Beverages

Modern Restaurant Management

“Through expansive experiences that inspire our guests paired with the ambiance of the space and the food on the plate, we’re setting new standards for the industry and creating truly spectacular moments for all who enter our restaurants and bars.” This follows a new love of customization, indulgence, and comfort in the US.

article thumbnail

The Top 30 BBQ Spots in Mississippi Ranked

Restaurant Clicks

. #29 – Drake’s BBQ Source: Drake’s BBQ Drake’s BBQ in Greenwood, Mississippi, is a trusted local spot known for its slow-smoked meats, generous portions, and steady service. Customers often mention the ribs, wings, and sides like smoked cabbage and baked beans as standouts.

article thumbnail

Restaurants Can Use Music to Elevate the Guest Experience on Mother’s Day 

Modern Restaurant Management

The Untapped Power of Music In an era of fierce competition in the restaurant and hospitality sectors, curating an unparalleled guest experience isn’t just beneficial, it’s essential for turning reserved seats into lasting memories. It greets guests, sets the rhythm of service and quietly guides spending.

article thumbnail

Lessons from French Bistros: How Small Restaurants Deliver Big Experience

Modern Restaurant Management

In cities like New York, you’ll find eateries that mirror the bistro’s casual sophistication, while Tokyo’s intimate wine bars reflect a similar ethos of warmth and simplicity. Small dining rooms feature dim lighting, vintage decor, and closely spaced seating that fosters conversation.

article thumbnail

MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.