Modern Restaurant Management

DECEMBER 28, 2023

More Business and Pleasure : “Bleisure” travel is on the rise and next year we predict more people will be combining their business travel with personal leisure, leading to extended stays and more opportunities to explore. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

JANUARY 3, 2024

– Matt Eisenacher, Chief Brand Officer at First Watch With international conflicts waging overseas, I believe the travel industry will continue to be affected in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

DECEMBER 28, 2020

Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. We celebrate this as it benefits us all when brands focus on sustainability. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Black Box Intelligence

SEPTEMBER 15, 2022

On-premise frequency of the word “cold” was more reasonable at 3% percent. Words relating to time such as “wait” were mentioned in 25% of Full-Service off-premise reviews and “minutes” was mentioned in 19% of them. for August – the strongest same-store sales growth since March and a significant increase of 4.6

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

EATER

JUNE 1, 2021

Car trips were the preferred mode of transportation for 97 percent of Americans last summer, and this year nearly 70 percent of American travelers are still planning to stick to the road. So, we partnered with Civil Eats to look back at what this year has wrought for the restaurant industry. Read the archives and subscribe now.

Food 64

Food Front of House Employee Relations Back of House 64

EATER

JANUARY 28, 2021

Amid a stark decrease in business and recreational travel, hotels across the country averaged 44 percent occupancy during 2020, compared to 66 percent the year prior, according to the American Hotel and Lodging Association. Consider the presentation, he says, or how the staff feels like family.

Hotels 132

Hotels Fine Dining Dine-in Front of House 132

EATER

SEPTEMBER 22, 2023

After each shoot, I make it a point to go to the back of the house to give high fives and thank each person involved for their hard work. She loved animals and thought caring for them would be a nice career — until she saw a video of a cow giving birth and promptly changed her mind. Eater: What does your job involve?

Food 113

Food Small Business Back of House Front of House 113

Apicbase

MARCH 31, 2023

While Germany has long been considered a country offering many traditional dishes, there are now an increasing number of restaurants popping up that are bringing new flavours to the table. You’ll find everything and anything: classic burger joints, steakhouses and pizzerias, but also cat temples and American diners. Nordsee is one of them.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Brands that stand out are able to use big data to spot trends, measure performance and create strategies that will drive profits. That’s who we serve at Black Box Intelligence. We compile comprehensive data on industry trends across all restaurant categories. Limited-service restaurants.

Fast Casual 89

Fast Casual Fine Dining BOH FOH 89

EATER

OCTOBER 19, 2020

Outdoor setups have also given restaurants a way to bring back some of their staff and to welcome customers eager for a break from their own kitchens. When restaurateurs and diners alike are mindful and cautious, eating outside has proven to be relatively low risk. Indoor spaces create an ideal environment for the spread of COVID-19.

Kitchen Safety 145

Kitchen Safety Food Safety Employee Relations Fine Dining 145

Modern Restaurant Management

DECEMBER 17, 2020

With travel and larger gatherings constrained due to the pandemic, gift cards are a popular choice. This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Diners Show Holiday Spirit.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

AUGUST 14, 2020

The brand is also on track to raise a quarter of a million dollars in funds for front line heroes by the end of September after ringing-in nearly $50,000 in contributions from their charitable Big Yellow Cup in just two weeks. All locations will serve guests via delivery through a virtual kitchen facility.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

AUGUST 17, 2020

"But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. . "Throughout COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

APRIL 20, 2020

Feed the Front Line. ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. To support restaurants, ezCater has waived commissions on all Feed the Front Line meals. This edition of MRM News Bites features ezCater, S?mrus, ” Small Brand, Big Heart.

Healthcare 180

Healthcare Kitchen Safety Loyalty Program Small Business 180

Modern Restaurant Management

DECEMBER 16, 2019

But for other segments, namely fine dining and family dining, this holiday actually means an increase in sales as many families travel, get together and celebrate by dining out. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percentage points.”

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

APRIL 20, 2021

Event Planning Is Back. The survey revealed that after a year of birthday, holiday, graduation and anniversary celebrations over Zoom, respondents are ready to get back to event planning. consumers to better understand their feelings about planning events in 2021.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. . Takeout For Good. Aramark Creates Safety Plans.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Apicbase

JUNE 16, 2023

So grab a coffee, sit back, and let’s dive in and explore the world of restaurant metrics. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. To help you out, we’ve put together this comprehensive guide on restaurant metrics. Why Are Metrics Important?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. New & Notable spotlights the latest news restaurateurs need to know.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. Ordermark Raises $120M in Series C Funding. Ordermark closed its $120M Series C funding round led by Softbank Vision Fund 2[1] and joined by returning investor Act One Ventures.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

JANUARY 27, 2020

Replacing error-prone handwritten scribbles and shouts, Ultimate is a digital workflow solution, connecting the front- and back-of-the house directly with diners and creating a transparent view into their order status – whether diners order for pickup or delivery on Grubhub, at an in-store kiosk, or directly with a cashier.

Catering 122

Catering Mobile Ordering Customer Service Leadership 122

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Curry Up Now attracted a new investment from seed-stage venture capital firm Liquid 2 Ventures (L2V). " Benihana Plans Franchise Expansion. Select U.S.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

EATER

FEBRUARY 13, 2024

The one thing that all of these films have in common is that they depict food, dining, cooking, or eating in relatable, often visceral ways. But what exactly constitutes a great food movie? After much heated debate, here, in chronological order, our list of the 38 finest food movies. —

Food 142

Food Food Truck Consumer Goods Food Order 142

Modern Restaurant Management

AUGUST 28, 2020

“Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., NLRB Approves McDonald's Settlements. An administrative law judge denied their motions to approve the settlement agreements.

Mobile Ordering 100

Mobile Ordering Catering POS Customer Experience 100

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Food Halls – the numbers for current and future growth are substantial.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

EATER

AUGUST 21, 2020

It had been pushed back 15 minutes — a potentially ominous sign. But that vision came with a toxic management style characterized by intimidation, a barrage of sexualized commentary, and explosive anger, according to two dozen current and former staffers. The tone of the room shifted.

White Paper 145

White Paper Social Media Magazine Back of House 145

EATER

AUGUST 19, 2020

Rest stops can be few and far between; gas station facilities are almost always occupied by fellow travelers; stopping at restaurants and fast-food chains usually means buying at least a beverage, which then gets consumed, which then necessitates a bathroom all over again. What if we wear diapers?” Are we really going to just.

Front of House 101

Front of House Back of House Hotels Take-out 101

EATER

JULY 6, 2022

On the morning of February 7, 2020, office employees at the Stone Barns Center for Food & Agriculture filed one by one into meetings with management. When leadership began presenting these ideas to staff in 2019, a number of Stone Barns employees vocally disagreed with the new direction. Some came out crying.

Agriculture 91

Agriculture Leadership Education Employee Relations 91

Black Box Intelligence

NOVEMBER 1, 2021

Not only is turnover rising for all employees, the percentage of new hires that leave the company within the first 90 days of employment is also increasing. Check out the full “The Post Pandemic Restaurant Employee” whitepaper here. . Year-over-year check growth was 5.7% during the week, the highest growth recorded since mid-April.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. Limitations and consumer demand. A vast majority of the U.S. restaurants are operating at less than 100 percent capacity in their dining rooms.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

FEBRUARY 21, 2020

“VISIT PHILADELPHIA and the James Beard Foundation are thrilled for our unique partnership that brings the culinary and tourism industries together to make it easy for travelers to support delicious, diverse, and sustainable food,” said Jeff Guaracino, president and CEO, VISIT PHILADELPHIA. Sushi Maki Ocean Tempura.

Brewery 139

Brewery Design Food Supply Equipment 139

EATER

MAY 20, 2020

The groups behind Safety First plan to release more front of house guidance soon. Validated extensively by infection-control specialist Sam Dooley, a 32-year veteran of the CDC, the guide simplifies competing protocols from around the industry into one authoritative text. There are also plans for versions in Spanish and Mandarin.

Kitchen Safety 101

Kitchen Safety Food Safety Food Supply Healthcare 101

EATER

MAY 14, 2020

The groups behind Safety First plan to release more front of house guidance soon. Validated extensively by infection-control specialist Sam Dooley, a 32-year veteran of the CDC, the guide simplifies competing protocols from around the industry into one authoritative text. There are also plans for versions in Spanish and Mandarin.

Kitchen Safety 98

Kitchen Safety Food Safety Food Supply Healthcare 98