Modern Restaurant Management

OCTOBER 12, 2023

There is nothing more ubiquitous than cashless payments, but the ease of credit card use for a customer can create a significant cost for restaurants through exorbitant payment processing fees. There are multiple signs that restaurateurs should pay attention to mitigate the rising cost of credit card processing, software and service fees.

Audits 176

Audits Restaurant Law 2012 Customer Service 176

Modern Restaurant Management

OCTOBER 18, 2022

Are you looking for new ways to attract key audiences, including customers, prospects, employees, and investors? Give them charging stations and a reason to stay (delicious food, great service, and a comfortable atmosphere) while their cars are charging. Are you trying to differentiate your brand and stand out from the competition?

Audits 185

Audits 2040 Food Safety Consumer Goods 185

Modern Restaurant Management

OCTOBER 7, 2021

However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Both of these technological advancements are instrumental in ensuring excellent customer service and reducing food waste.

Technology 192

Technology Operations Food Safety Kitchen Safety 192

Modern Restaurant Management

FEBRUARY 14, 2023

This year marks the 30th anniversary of the massive Jack-in-the-Box foodborne illness outbreak, where 732 customers were sickened and four died. Restaurants should routinely conduct supplier audits to be certain that all food safety and QA practices are being followed before the food even arrives at your restaurant.

Food Safety 186

Food Safety Kitchen Safety Loyalty Program Employee Relations 186

Modern Restaurant Management

FEBRUARY 15, 2023

million people work in food service annually (including managers). The food industry is approaching the perfect storm of a labor shortage, a customer surge, and heightened consumer expectations about service, cleanliness and more. Customers may complain when their meal is cold or slow. Much worse. More than 11.6

Food Supply 167

Food Supply Audits Consumer Goods Customer Service 167

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

NOVEMBER 16, 2021

Today’s restaurants are expected to deliver an Amazon-like experience: know customers’ preferences and dining habits and deliver food, whether tableside or to their front doors, without delay. This enables you to provide the modern eCommerce/omnichannel customer experience today’s consumers crave.

Customer Experience 199

Customer Experience Operations Loyalty Program Front of House 199

7 Shifts

FEBRUARY 14, 2022

Retail and fast food operations with 500+ employees globally, and full-service operations with 500+ employee and 40+ restaurants globally. - The food service industry has recently been hit with a wave of employee-friendly legislation. First, equip your restaurant with software that ensures labor compliance.

Restaurant Law 370

Restaurant Law 2017 Retail Franchise 370

Modern Restaurant Management

JANUARY 3, 2022

However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell. In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts.

Customer Experience 219

Customer Experience Consumer Goods Mobile Ordering Customer Service 219

Modern Restaurant Management

MARCH 9, 2021

percent, while full-service restaurants waste 11.3 But costs aren't the only problem here; more waste means more hauling fees, landfill fees, increased equipment costs, and more. You can also consult your employees and customers when doing the waste audit. Evaluate Your Current Services. percent on average.

Waste 199

Waste Management Management Recycling 199

Modern Restaurant Management

MAY 12, 2021

Restaurants and bars continue to creatively serve their customers in outdoor spaces amid concerns about the ongoing pandemic, and many are in the process of re-opening makeshift patios as weather warms. Auditing Your Outdoor Dining Space Before Permit Request. where food delivery services should park and pick up meals.

Outdoor 122

Outdoor Audits Fine Dining Food Safety 122

Modern Restaurant Management

NOVEMBER 25, 2020

As restaurants have been gradually permitted to reopen, they have new regulations to follow, including restricted onsite capacity, strict cleaning and disinfecting protocols, social distancing rules, and mandatory use of personal protective equipment (PPE). Communicate with Customers and Employees.

Food Safety 219

Food Safety Social Media Food Order Audits 219

Modern Restaurant Management

DECEMBER 29, 2022

An increasing number of brands are launching apps, and incentivizing customers to order through them. Technology that helps standardize and audit a high-quality experience across the brand is helpful to ensure every visit is a good one. Bringing delivery back in house as much as possible is also a priority for many brands.

2023 209

2023 Technology Back of House Customer Experience 209

Modern Restaurant Management

MAY 14, 2021

Audit the waste stream and try to identify current trends and how much waste is actually being generated. The first step that you might take is considering whether or not a composting drop-off or utilizing a composting pickup service aligns better with your business. Organic Recycling. It’s a win-win.

Waste 204

Waste Compost Recycling Food 204

Modern Restaurant Management

DECEMBER 6, 2019

Processes, equipment, menus, and products are always changing. Third-party audit results can work in the same way. Are audit scores improving? Cleaning logs or checklists – Are logs or checklists being used to record equipment cleaning, such as slicers? Staff training – Is equipment being cleaned properly?

Food Safety 123

Food Safety Catering Fast Casual Food 123

Lavu

FEBRUARY 2, 2024

Proper food waste management is crucial in this regard, involving practical tips such as conducting a waste audit to identify areas where waste can be minimized. The same principle applies to other unused products, such as salads or dishes that may have yet to be fully consumed during service. billion tons wasted annually.

Waste 78

Waste Food Compost Audits 78

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. How to improve restaurant operations What is restaurant operations?

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

JUNE 19, 2020

Restaurants across the country are starting to open their doors back up to customers who’ve been eagerly waiting for their return. Do a Full Audit of the Property. Taking precautions never hurt anyone, especially in the service industry! But have you thought about the safety of your water?

Food Safety 124

Food Safety Audits Food Supply Supplies 124

The Restaurant Times

MAY 25, 2021

The first inspection involves an audit process and followed by the physical inspection of the restaurant premises where the food is prepared. Auditing processes ensure that safety standards are met in the procurement of ingredients and preparation of food. Tips To Pass The Restaurant Health Inspection Successfully. Waste Management .

Food Safety 98

Food Safety Kitchen Safety License Audits 98

Modern Restaurant Management

MARCH 13, 2023

Generally speaking, FDA continues to leave a wide range of discretion to food service providers. That revision still leaves discretion to the restaurant (such as determining the time and temperature appropriate for the food), but it requires the restaurant and chef to carefully make those determinations and apply them to all customers.

2022 170

2022 Allergens Food Food Safety 170

Modern Restaurant Management

MARCH 27, 2023

The restaurant industry is guilty of producing large amounts of carbon emissions in its quest to deliver delicious food and memorable culinary experiences for customers. A lot of carbon accounting companies may also offer services to help implement carbon cutting measures. How can I reduce my carbon footprint?

Transportation 178

Transportation Food Supply Supplies Waste 178

Restaurant365

JANUARY 22, 2020

Restaurant technology innovations are quickly changing the way the restaurant industry does business, as restaurant owners leverage technology to streamline operations , reduce costs, and attract customers. A professional forensic audit of your business. Audit the number of systems your restaurant is running.

Audits 88

Audits Point of Sale Front of House POS 88

The Restaurant Times

JULY 28, 2021

Conduct Waste Audits. You need to conduct waste audits to know the exact amount of food waste that gets generated from various sources. The goals and benefits of the waste audit must be clear to the team so that it can proactively contribute to the audit and come together to refine the waste management system.

Waste 52

Waste Management Management Operations 52

Aaron Allen & Associates

SEPTEMBER 24, 2021

Your customers, crews, stakeholders, and shareholders all put their faith in your judgment and leadership. Even in darkness and fog, sailors sleep better on a ship knowing it’s equipped with radar. You can learn more about our services or get in touch here. . What a Thorough Restaurant Marketing Audit Should Cover.

Audits 104

Audits Guest Recovery Government 2020 104

Apicbase

APRIL 5, 2024

But automation in food service is much more than that. The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK. It is popular in quick-service restaurants, especially fast-food chains. What Front-of-House Operations Can Restaurants Automate?

Back of House 52

Back of House Front of House BOH Point of Sale 52

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Bloom Intelligence acquired SuperFi, a WiFi marketing company that provides professional email marketing services with advanced segmentation and analytics. PPP Forgiveness Links and EZ App.

Food Safety 116

Food Safety Customer Experience Website Management Employee Relations 116

Modern Restaurant Management

JULY 1, 2020

Yelp released an Economic Impact Report outlining economic shifts as restaurants start to reopen for dine-in service and people respond to Black Lives Matter protests across the country. shows that consumers feel safer when hotels and restaurants raise their cleaning protocols to include hospital-grade disinfectants and third-party audits.

2020 178

2020 Travel Food Safety Consumer Goods 178

Future Food

AUGUST 16, 2021

The first step in the journey for the project team is to always understand the exact nature of the food and hospitality challenges for each company through the ‘known and lived’ FIFO worker experiences, customer survey data and company history and experiences across the camps in the past five to ten years.

Hospitality 78

Hospitality Food Catering Article 78

PathSpot

OCTOBER 11, 2023

This can lead to hours of lost productivity every week, which could be better spent on core tasks like food preparation and customer service. There’s also the cost of labeling materials and equipment maintenance. PathSpot SafetySuite offers an efficient solution while ensuring customer and employee safety.

Food Safety 40

Food Safety Waste Food Document 40

Modern Restaurant Management

MARCH 31, 2020

Leading restaurants are teaming up with tech brands in order to offer their customers a better service, but many remain unaware of retail’s unique security challenges. The malware was designed to steal customer names, credit card numbers, and verification codes. Other systems, like those used for business texting, do.

Website Management 177

Website Management Retail Small Business Online Ordering 177

Modern Restaurant Management

DECEMBER 11, 2019

How is one to keep pace with these requirements, much less actually run a business that is not centered on regulations but rather, on producing great products and services along with compelling customer experiences? For clarity: ELM Customers are both internal and external.

Management 115

Management Management Food Food Safety 115

Harbor Touch

APRIL 17, 2018

Before you sign off and file your return, consider these 12 restaurant tax deductions and tips for restaurant owners to maximize the amount of money you keep and can put back into creating delicious dishes for your happy customers. A permanent tax deduction is now available for equipment for small business under Section 179.

Employee Relations 97

Employee Relations Insurance Point of Sale Cash Management 97

Apicbase

FEBRUARY 8, 2024

Success for a waiter is in providing everything the customer needs while they barely notice what you are doing. Restaurant operations management is about making sure everything in a restaurant works together smoothly to deliver great service, tasty food, and keep everyone happy, from the guests to the staff.

Definition 52

Definition Operations Management Management 52

The Restaurant Times

AUGUST 21, 2020

At food establishments, hygiene plays a massive role in building brand image and ensuring customer footfall. As part of the initiative, customers have access to the full hygiene record of any restaurant they choose to visit on their smartphones. The dining area in a restaurant is probably the first visible space for the customers.

Kitchen Safety 52

Kitchen Safety Food Safety Food Supply Equipment 52

Apicbase

FEBRUARY 8, 2024

Success for a waiter is in providing everything the customer needs while they barely notice what you are doing. Solid restaurant operations management ensures smooth day-to-day functioning and lays the foundation for growth and customer satisfaction. Boost profits and captivate customers with these 9 game-changing tasks.

Definition 52

Definition Operations Management Management 52

Modern Restaurant Management

SEPTEMBER 14, 2021

That August, the James Beard Awards announced an audit of policies and procedures, which was conducted by various stakeholders, including subcommittee members, the Awards committee, James Beard Foundation staff, and consulting firms specializing in equity, justice, sustainability, and awards protocols and processes.

Food 159

Food Tip Distribution Guest Recovery Food Safety 159