Modern Restaurant Management

JUNE 17, 2020

This article addresses some of the most common concerns arising out of the COVID-19 pandemic, from the perspective of an employment lawyer and a restaurateur. So, establishments are left with the difficulty of needing to provide a safe environment, stellar service, great atmosphere and fantastic food, while largely running on fumes.

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Employee Relations Food Safety Small Business Government 493

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Running a restaurant is a balancing act. Its tough, and cant be done passively. Success isnt just about passionits about structure.

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Operations Management Management Front of House 195

Culinary Cues

APRIL 15, 2023

All good intentions – they want to create full or partially full dining rooms for restaurants in need. Cafés and Bistros should be able to dip into a cache of “extra” money to pay for the entrance fee and since it is thought that restaurants make significant profits from the food they sell, then those deep discounts will be easy to swallow.

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Café Seasonal Menu Point of Sale Social Media 518

Culinary Cues

DECEMBER 5, 2023

Those from my generation will remember lines like: “Who are Those Guys” from Butch Cassidy and the Sundance Kid; “You Can’t Handle the Truth” from A Few Good Men; and “Play it Again, Sam” from Casablanca, but it was Mr. Miyagi who taught us all a lesson in The Karate Kid with the mentor’s line: “Wax On, Wax Off, Young Grasshopper.” You want more!

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Kitchen Safety Food Safety Back of House Front of House 446

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. The article was my first to go viral allowing me to realize that so many chefs and cooks were looking for a structure that defines what it means to be a professional. If this is not what you want, then look for a different way to earn a living.

Kitchen Safety 413

Kitchen Safety Back of House Front of House Food Safety 413

Goliath Consulting

JUNE 15, 2021

Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. Inventory Estimates.

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Supplies Food Supply Front of House Fast Casual 414

The Rail

DECEMBER 2, 2024

Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. The global online food delivery market size was valued at USD 221.65

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Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

AUGUST 6, 2021

For the original article, click here. With restaurants clawing back and facing new challenges like vaccine credentials and new COVID variants, it’s a good time to check on an equally important, if less prioritized corner of the American dining and drinking sector – restaurant insurance. restaurant scene. On the upside, U.S.

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Insurance 2021 Guest Recovery Point of Sale 493

ChowNow

MARCH 28, 2025

With rapid advances happening across various industries, including the food industry, you might be wondering: What does AI have to do with running my restaurant? Some restaurants use computer vision for things like tracking foot traffic and monitoring food safety. The short answer? More than you think.

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Front of House Back of House Online Ordering Email Marketing 195

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. An Unpopular Year. In April, the segment’s customer transactions declined by -70 percent compared to year ago, and improved its declines to -30 percent in December.

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Modern Restaurant Management

JULY 15, 2020

The reopening of dining rooms continues to be much slower for limited-service brands, with many restaurants choosing to continue to operate under off-premise only given their relatively higher volumes in those channels. State of the Plate 2020 – top foods across various cities. Top Foods of 2020.

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2020 Mobile Ordering Point of Sale Food Supply 488

ChowNow

FEBRUARY 13, 2025

Do you lose money due to food waste? It is the central nervous system of your restaurants operations, and most of the tools we cover in this article will need to integrate with your POS (point-of-sale) system. We then recommend the best companies in each sector so you find the right solutions for your business. Set clear goals.

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2025 Technology Loyalty Program Mobile Ordering 195

Goliath Consulting

DECEMBER 6, 2020

Here are our top 5 food and restaurant trend predictions for 2021 and beyond. Off-premise dining, such as take-out, curbside and delivery, have grown significantly this year as quarantines, restrictions and mandated shutdowns forced restaurant owners to look for alternative ways to cover the loss of in-dining sales.

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2021 Mobile Ordering Food Food Safety 286

7 Shifts

APRIL 9, 2020

Whether you have been offering delivery and takeout for years, or have had to make a recent pivot during the COVID-19 pandemic, it is important to know which food travels best for delivery—and how to change up your menu to stay profitable while dine-in isn't an option. Let’s run through a little scenario.

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Modern Restaurant Management

APRIL 2, 2020

They include PepsiCo, Uber Eats, Constellation Brands, Moët Hennessy USA, Robin Hood Foundation, Ecolab, Cargill, Boston Beer Company, Shift4 Payments, P&G Professional, Ventura Foods, United HealthCare, The Elliot Group, Davis Wright Tremaine LLP, and the Light Foundation. Live in the U.S., an overseas U.S. state or territory.

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Employee Relations Healthcare Online Ordering Customer Service 517

7 Shifts

MARCH 20, 2020

While your first concern should be for the health and safety of yourself, staff, customers, and loved ones right now, it would be a lie to say you’re not allowed to be worried about your restaurant during COVID-19. As of this article’s publication, more than 20 U.S. Don’t worry–we’re here to help.

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Delivery Front of House Back of House Online Ordering 366

Culinary Cues

APRIL 1, 2024

They could not take any chances when it came to the safety of the second person in line of succession to the presidency. Underneath it all we do know that most of the time it was very hard work – physically, mentally, and emotionally. So here is an example of a story build mostly on fact with I’m sure a touch of embellishment over the years.

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Back of House Kitchen Safety Hotels Front of House 421

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. KFC Foundation Launches MyChange.

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Franchising Franchise Fast Casual Point of Sale 508

ChowNow

JULY 17, 2024

In this article, we’ll walk through a comprehensive guide on how to write an operations plan for your restaurant, complete with examples. This could include providing exceptional customer service, maintaining high food quality, ensuring a clean and safe environment, and maximizing efficiency.

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Operations Kitchen Safety Front of House Food Safety 195

7 Shifts

OCTOBER 30, 2023

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs.

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EATER

JUNE 26, 2020

While the city of Miami has allowed restaurants to operate their dining rooms at half capacity since May 27, this particular spot is remaining closed for dine-in service until its owners can offer their customers a more “on-brand” dining experience — meaning fun and easygoing — rather than a modified, cautious night out.

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Front of House Back of House Guest Recovery Loyalty Program 322

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

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Modern Restaurant Management

MARCH 24, 2020

Many restaurants across the United States and Canada have been forced to shut their dining areas, and lockdown. Delivery Packaging : Do you have the right containers for your food? My coworker wrote an article on delivery packaging here. Should I pivot my business model and start offering delivery? Remember, this is a pandemic.

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Delivery Point of Sale Online Ordering Insurance 316

7 Shifts

SEPTEMBER 28, 2020

People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill. While a restaurant may have a custodian or clean staff who cleans at the end of the day, many cleaning tasks need to be done throughout the day to ensure a tidy and safe dining atmosphere.

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FOH Management Management Cash Management 195

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

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Fast Casual Food Food Order Mobile Ordering 284

Lavu

MAY 23, 2025

If youre wondering how to open a deli that stands out in a competitive food market, this guide walks you through every critical step from business planning and licensing to choosing the right equipment and location. Whether you’re a first-time entrepreneur or expanding into the deli space, this article will help you start strong.

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2025 Employee Relations Tip Distribution POS 78

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. This was largely due to a favorable shift in the Thanksgiving holiday. Same-store sales growth was 1.6 percentage points.”

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Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Rom Krupp, founder of OneDine has been literally sleeping in his office and giving away his company’s technology for free to save as many restaurants as possible.

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Online Ordering Insurance Mobile Ordering Website Management 290

Goliath Consulting

MAY 8, 2020

Aside from boosting revenue, catering can boost business during slow performing times, reduce excess food waste, allow for menu changes, and helps to increase employee retention as they gain new skills and varied tasks that challenges and keeps them busy (1). Catering also gives businesses brand exposure and valuable marketing opportunities.

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Catering Point of Sale Delivery Customer Service 248

Future Food

NOVEMBER 4, 2020

The Business of Food starts with thinking about hospitality – I call it a Consumer-First Approach. Food and hospitality spend across the globe is on the rise, with all sectors vying for the food-dollar. A restaurant inspired by South American Street Food & East Asian cuisine Image via INCA.

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Hospitality Customer Service Customer Experience Fine Dining 148

Perfect Daily Grind

AUGUST 25, 2020

The words “drive-thru” make most people think of fast food. The concept was born in the 1930s, as a way of ordering and receiving cooked food, groceries, or other products from the comfort of your car. And as fast food grew throughout the 20th century, so did the drive-thru market. So where and why did drive-thru coffee start?

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Café Customer Experience Customer Service Dine-in 199

Lavu

JUNE 13, 2025

This article breaks down the top seven benefits of going cashless and how making the switch can boost efficiency and profitability in your restaurant. This article breaks down the top seven benefits of going cashless and how making the switch can boost efficiency and profitability in your restaurant. You read that right.

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2025 Cash Management Mobile Ordering Point of Sale 78

EATER

FEBRUARY 22, 2021

Indoor dining at Hudson Yards in New York City | Photo by ANGELA WEISS/AFP via Getty Images. From the Editor: Everything you missed in food news last week This post originally appeared on February 20, 2020 in Amanda Kludt’s newsletter “From the Editor,” a roundup of the most vital news and stories in the food world each week.

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Kitchen Safety Dine-in Government Food Safety 171

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Read through our article on how to pivot your restaurant to takeout & delivery to see if leveraging these revenue channels is an option for your business.

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Social Media Restaurant Law Employee Relations Communication 312

Tableo

JULY 26, 2023

Food safety inspections can be daunting, but are essential for maintaining high standards and guaranteeing the health and safety of restaurant customers. This article provides helpful tips and best practices to help you master food safety inspections.

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Food Safety Allergens Kitchen Safety Food 75

7 Shifts

JUNE 16, 2024

In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1 You can give your customers 1 point for every $10 they spend at your restaurant (the price point depends on how much you're selling your food and beverages; just make sure to set an achievable price).

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Marketing 2024 Email Marketing Social Media 195

The Restaurant Times

AUGUST 29, 2020

As restrictions are now easing in many regions, operators are slowly beginning to reopen their dine-in restaurants. In this article, we will uncover some effective restaurant marketing tactics to market your restaurant during the reopening phase. . Communicate The New Safety Precautions With Customers .

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