The Rail

SEPTEMBER 16, 2022

Researchers sought to find out the effects of offering mints to restaurant customers on customer satisfaction. Offering mints led to a 20% increase in customer tips and customer satisfaction. In other words, good and personalized customer service yielded a positive impact for the restaurant business.

Customer Service 52

Customer Service Social Media Email Marketing Reservations 52

Indoor Media

JUNE 27, 2020

Your auto repair shop can use social media posts to build trust with customers (even before they become a customer). One way to do this is by posting content on your social media profiles. Here are 4 examples of auto repair social media posts that can help you build trust with your followers.

Social Media 78

Social Media Customer Service Education Take-out 78

Culinary Cues

MAY 21, 2023

We are social animals who, for the most part, thrive on physical interaction. Being social and relying on social media are two entirely different things. In fact, the term “social media” is a misuse of the intended definition. Technology, in this case, is socially isolating.

Technology 335

Technology Social Media Back of House Front of House 335

The Restaurant Times

OCTOBER 15, 2020

An active social media presence is a must for all restaurants. It not only provides potential customers an inside look into your restaurant but also helps in building relationships and creating top-of-the-mind recall value. However, not all restaurants are able to harness the power of social media enough.

Social Media 69

Social Media Customer Service Hiring Online Ordering 69

Modern Restaurant Management

DECEMBER 12, 2023

It seems almost everyone, from social media influencers to evening news anchors, is extolling the capabilities of this emerging tech. In this article, I will share my perspective on the current state of automation and why I believe it is poised for significant growth in 2024.

2024 203

2024 Customer Service Social Media Customer Experience 203

Culinary Cues

AUGUST 7, 2021

We have a problem right now that seems to be universal and there is no shortage of complaints and posts on social media that proclaim the effects, but little is done to point to active solutions. The unpredictable nature of customer buying habits pushes restaurants to maintain inventories that exceed what is reasonable – why?

Social Media 474

Social Media Cash Management Blog Equipment 474

Web Diner

JUNE 4, 2021

On the surface, it’s easy to downplay the importance of building your brand on social media when you’ve got dishes to prepare, employees to keep in check, an inventory to update, and customer service to attend to. billion active social media users , it’s the best place to market your restaurant!

Social Media 36

Social Media Email Marketing Customer Service Advertising 36

7 Shifts

SEPTEMBER 20, 2022

Here you'll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. Check us out on social media. From upset customers to drama with your coworkers, here are ways to help manage the storm. Welcome to our Employee Resources Hub!

FOH 195

FOH BOH Social Media Fine Dining 195

RGU

JANUARY 20, 2020

by Deepa Prahalad and Ananthanarayanan V ​Companies of all sizes today are looking to improve the effectiveness of their social media marketing — and with good reason: Digital platforms are constantly innovating the way that brands are discovered, shared and experienced. Yet these numbers are a double-edged sword.

Social Media 52

Social Media Marketing Point of Sale Consumer Goods 52

Modern Restaurant Management

MAY 25, 2022

Quality food and top tier service with the incentivization of loyalty programs and a good location should be enough to get a good share of local customers. Society Insurance has compiled three tips to help find new customers for your restaurant and bar. Have your staff encourage satisfied customers to leave a review.

Email Marketing 189

Email Marketing Social Media Food Truck Loyalty Program 189

Social Hospitality

FEBRUARY 25, 2019

It’s vital to keep customers happy and provide a great experience to improve customer retention at your restaurant. Loyal customers stimulate regular revenue and often turn into brand advocates. When they recommend your business to friends and family, you can gain new customers, too. View this post on Instagram.

Social Media 199

Social Media Customer Experience Customer Service Technology 199

Culinary Cues

AUGUST 21, 2023

Food was only surpassed by the breadth of wine lists and depth of distilled beverages, high priced art on the walls, enormously expensive glassware, Italian bone china plates, and custom sterling flatware. Becoming a chef was a sought-after career, influenced by the sizzle of media and not always based on reality.

Back of House 390

Back of House Food Supply Government Dine-in 390

Social Hospitality

AUGUST 25, 2019

Restaurant Chatbots can converse with customers without the need for human labor. C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. Most large F&B brands know the power of messaging apps to respond to customer queries.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Perfect Daily Grind

FEBRUARY 27, 2023

You may also like our article on coffee culture in Iran. Coffee houses quickly became important meeting spaces for local people, who would gather to discuss a number of social, political, and economic issues. This includes stock management, social media management, and content creation,” he adds. Read on to find out more.

Social Media 182

Social Media Back of House Customer Experience 2023 182

7 Shifts

OCTOBER 22, 2019

In a social media-heavy world, the visual appeal of a restaurant has become more important than ever. With social media, we're able to reach people around the globe—it's so important. It's also important that what you put on social media is the same product you get [in person]. Testimonials work.

Marketing 284

Marketing Social Media SEO Consumer Goods 284

Perfect Daily Grind

AUGUST 16, 2022

For many coffee shop owners, including seasonal food and beverages is essential to boost sales and maintain customer interest. You may also like our article exploring the syrups & flavourings market in the coffee sector. It helps to keep customers interested as it builds anticipation,” he explains. “It

Design 157

Design Menu Seasonal Menu Social Media 157

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Social Hospitality

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. Recently, they’ve encouraged followers to play outside and also thanked nurses for their service. Social Kitchen & Craft Bar: Giving Back to the Community.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Restaurant Engine

DECEMBER 27, 2023

As a business owner in today’s digital world, you know how important social media is to your overall marketing strategy. So, like most restaurants, you want to grow your social media presence. In this article, we uncover six reasons a restaurant might consider collaborating with an influencer.

Influencer 64

Influencer Social Media Online Ordering Advertising 64

Modern Restaurant Management

SEPTEMBER 21, 2023

When it comes to attracting customers to restaurants, local SEO is crucial and can optimize their online presence to attract more local customers. ” The idea behind local SEO is to ensure that your business appears in search results when people are looking for products or services related to your company in your area.

SEO 203

SEO Website Management Email Marketing Online Ordering 203

Perfect Daily Grind

MAY 17, 2022

You may also like our article on exploring AI in coffee roasting. We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. This included online or in-app ordering, mobile payments, and delivery services.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Open for Business

APRIL 9, 2024

In this article, we explore the meaning of loyalty for restaurants, discuss its benefits, and share tips for creating loyalty rewards programs that work. Four examples of customer loyalty programs When it comes to customer loyalty programs, what works for one restaurant might not work for the next.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

Modern Restaurant Management

OCTOBER 22, 2021

Seventy-two percent of people choose a restaurant based on comments and images shared by others on Facebook, according to a study by Social Media Monthly. Those stats demonstrate the power and influence of social media. This article will explore seven tips on using Facebook Ads to increase your market share of customers.

Social Media 197

Social Media Advertising Events Customer Experience 197

Modern Restaurant Management

FEBRUARY 16, 2022

You can't scroll news sites without seeing more articles about inflation, but was does it mean for restaurants? As a restaurant owner, I would feel optimistic as that shows customers are prioritizing quality over cost. Just how does inflation affect restaurants? Why do you feel that might be?

Cash Management 207

Cash Management Food Supply Seasonal Menu Social Media 207

Modern Restaurant Management

NOVEMBER 25, 2019

In this article we’re going to look at five marketing mistakes that many restaurant owners make and show you how to avoid falling into the same traps yourself. Ignoring the Power of Social Media. With the right kind of social media marketing, your restaurant can start to build a customer base through word of mouth.

Social Media 228

Social Media Marketing Customer Experience Consumer Goods 228

Next Restaurants

DECEMBER 18, 2019

It’s no secret that excellent food and service are the cornerstones of a successful restaurant business. That being said, there are many other things you can do to foster more customer loyalty and realize restaurant success. No doubt, your guests are online, and it only makes sense that your restaurant should be too.

Social Media 103

Social Media 2020 Influencer Website Management 103

7 Shifts

MARCH 27, 2020

Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Goliath Consulting

JUNE 8, 2023

In this article, we will unravel the key ingredients for running a highly successful restaurant. From conceptualizing your vision to providing exceptional customer experiences, these strategies will set you on the path to culinary triumph.

Dietary Restrictions 78

Dietary Restrictions Email Marketing Social Media Customer Experience 78

Perfect Daily Grind

MAY 4, 2022

For China’s urban population, digital payment services are everywhere. They also both have their own respective food and beverage delivery services: Meituan (?? However, these delivery services – known as waimai (??) You may also like our article on ecommerce & coffee in China. in Chinese) and Ele.me (???

Delivery 127

Delivery Mobile Ordering Customer Service Beverage 127

Perfect Daily Grind

MAY 1, 2023

Without this, you struggle to create long-term customer relationships and you can struggle to succeed. Customers who trust a company are far more likely to continue buying its products and recommend the brand to other people. In simple terms, trust is the belief that a customer has in a business to deliver on its purpose.

Customer Experience 140

Customer Experience Customer Service Consumer Goods 2022 140

The Eat Restaurant

FEBRUARY 15, 2023

For increasing visitors, there are numerous possibilities for paid advertisements, partner services, and referrals. In this article, you'll find 4 restaurant SEO ideas to help you increase your exposure, traffic, and customers.

SEO 78

SEO Online Ordering Social Media Customer Service 78

Social Hospitality

JULY 30, 2018

This is beneficial for your brand as it seamlessly turns a potential customer’s “discovery” into action. It is now 20% more influential than any other media. Hence, it is a good idea to integrate it in your social media strategy and encourage more such content that will help build trust and credibility.

Social Media 218

Social Media Marketing Influencer Customer Experience 218

Perfect Daily Grind

SEPTEMBER 13, 2022

You may also like our article on how access to coffee education changed during the Covid-19 pandemic. Alongside these, one of the more prominent trends throughout the pandemic was the rise of ecommerce sales – including coffee subscriptions – as customers were unable to visit coffee shops and roasters in person. “[At

Education 141

Education Social Media Consumer Goods Equipment 141

Modern Restaurant Management

FEBRUARY 9, 2021

Valentine’s Day is often a busy time for restaurants, but many are now dealing with various challenges amid the pandemic, like no indoor dining or limited capacity as well as more customers opting for carry out. Restaurant websites should have a clean, uncluttered feel and customers should easily be able to navigate between pages.

Marketing 221

Marketing Email Marketing Website Management Social Media 221

Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business. Social media advertising works best for this.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

Future Food

SEPTEMBER 22, 2020

Reconnecting with Customers Building Loyalty and Maximising Sales by leveraging unique Points of Difference (PODs). Maintaining a loyal and diverse customer base has never been more important in a time when most consumers are scrutinising how and where they spend their disposable income. Image via The Street.

Point of Sale 141

Point of Sale Social Media Customer Service Consumer Goods 141

7 Shifts

DECEMBER 8, 2020

This article will arm you with ideas for restaurant employee contests. Engage Your Team With Contests Grow your social following There is no underestimating the value of a solid email list or troop of social media followers for your restaurant’s bottom line. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370