Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

MARCH 20, 2020

While your first concern should be for the health and safety of yourself, staff, customers, and loved ones right now, it would be a lie to say you’re not allowed to be worried about your restaurant during COVID-19. As of this article’s publication, more than 20 U.S. As of this article’s publication, more than 20 U.S.

Delivery 366

Delivery Front of House Back of House Online Ordering 366

Modern Restaurant Management

JULY 15, 2020

Limited-service brands continue doing much better regarding sales growth year over year. Quick service has reached nine consecutive weeks of strong positive comp sales growth. Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. ” Just Salad Completes Financing Round.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Goliath Consulting

JUNE 8, 2023

In this article, we will unravel the key ingredients for running a highly successful restaurant. From conceptualizing your vision to providing exceptional customer experiences, these strategies will set you on the path to culinary triumph.

Dietary Restrictions 195

Dietary Restrictions Email Marketing Social Media Customer Experience 195

Goliath Consulting

DECEMBER 6, 2020

According to Danny Klein, Director of Digital Content at Food News Media and publisher of QSR Magazine, operators are learning and adapting their businesses by investing in direct or self-delivery. As opposed to third-party services, self-delivery allows restauranteurs to “control the experience and keep the fees down” (1).

2021 286

2021 Mobile Ordering Food Guest Recovery 286

Goliath Consulting

FEBRUARY 25, 2020

While Gen Z’s tastes and preferences are often lumped together with those of the millennials, there is no doubt that this generation wants food to reflect their values and innovations of recent times. Having a solid digital presence and active social media accounts should be your priorities. Be open to change and innovation.

Social Media 210

Social Media Consumer Goods Loyalty Program Customer Service 210

Bingage

DECEMBER 5, 2019

Well, social media is a quite familiar term for everyone! When it comes to building a marketing strategy to increase restaurant business sales , social media and online marketing is an unavoidable element. Related Read: 10 Ideas (Innovative) to Increase Your Restaurant Sales. How to write about it? Image Source.

Social Media 98

Social Media Marketing Consumer Goods Influencer 98

Social Hospitality: Restaurants

JULY 30, 2018

This is beneficial for your brand as it seamlessly turns a potential customer’s “discovery” into action. It is now 20% more influential than any other media. Hence, it is a good idea to integrate it in your social media strategy and encourage more such content that will help build trust and credibility.

Social Media 218

Social Media Marketing Influencer Customer Experience 218

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

MBB Hospitality

DECEMBER 22, 2024

The way consumers interact with restaurants has changed significantly in recent years, driven by technological advancements and shifting customer expectations. Restaurant online ordering has emerged as a crucial aspect of the food service industry, reshaping restaurant operation strategies and fostering growth in restaurant delivery services.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

Perfect Daily Grind

MARCH 6, 2023

In many coffee shops around the world, more and more baristas are developing new and innovative drinks. You may also like our article on the flat white and where it came from. When a customer would order the drink, the barista would have to freshly squeeze the juice by hand. Customers appreciate the craft and labour behind it.”

Beverage 205

Beverage Social Media Front of House Customer Experience 205

Web Diner

MARCH 21, 2025

Hungry customers in your area are searching for their next meal right now. We have helped countless dining establishments transform their online presence into a customer-generating machine. Our professional services can elevate these aspects significantly, capturing your restaurant’s essence in ways that amateur simply cannot.

SEO 62

SEO Website Management Audits Mobile Ordering 62

The Restaurant Times

OCTOBER 15, 2020

An active social media presence is a must for all restaurants. It not only provides potential customers an inside look into your restaurant but also helps in building relationships and creating top-of-the-mind recall value. However, not all restaurants are able to harness the power of social media enough.

Social Media 69

Social Media Customer Service Hiring Online Ordering 69

Next Restaurants

AUGUST 2, 2022

Today, though, as the world begins to re-emerge into a new, post-pandemic “normal,” restaurateurs are looking for innovative ways not just to survive , but to thrive, as they start to recover. However, if you want to maximize the returns on this new revenue stream, you must know how to market the service effectively.

Events 141

Events Marketing Social Media Customer Service 141

The Rail

AUGUST 14, 2024

They offer a way to maintain customer engagement, generate revenue, and experiment with new concepts without a permanent commitment. This article explores various strategies to ensure your restaurant thrives during renovations. Utilize social media platforms to create excitement and anticipation.

Social Media 130

Social Media Seasonal Menu Customer Experience Customer Service 130

Modern Restaurant Management

DECEMBER 16, 2019

” Restaurant gift cards are easy to add to your last minute shopping list – grab them when you’re out for holiday social events, or order them online. Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The For customers, they are a given.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Perfect Daily Grind

JUNE 21, 2022

In recent years, a growing number of airlines have begun to invest in the coffee they serve to their customers, both in terms of sustainability and quality. You may also like our article on changing your business’ coffee strategy after Covid-19. The service. Service is an important added value to consumer experience.

Airlines 167

Airlines Consumer Goods Travel Sustainability 167

SpotOn

JULY 9, 2024

The 2024 Summer G2 Restaurant Grid places SpotOn Restaurant as number 3 out of 27 competitors, demonstrating its superior performance and customer satisfaction. ” - Connor Perry, Tuscano's Italian Kitchen “SpotOn's customer service helpdesk has the ability to connect quickly and resolve any issues that arise.

Point of Sale 115

Point of Sale 2024 Email Marketing POS 115

Bingage

JULY 18, 2020

Digital marketing is not a new term now, but with the consistent appearance of new patterns and innovations, it is developing continually. Their target consumer base is tech-savvy and stays energetic on social media platforms. In this post, we are going to discuss how the cloud kitchen can leverage the power of Social media.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Social Hospitality: Restaurants

MAY 29, 2019

Social media strongly influences customer behavior. In fact, brands can be built on social media channels. Similarly, established brands use social media to build recognition and increase sales. It’s simple to use and allows you to connect directly to your customers and better your brand.

Social Media 150

Social Media Marketing 2019 Compost 150

RGU

JANUARY 20, 2020

by Deepa Prahalad and Ananthanarayanan V ​Companies of all sizes today are looking to improve the effectiveness of their social media marketing — and with good reason: Digital platforms are constantly innovating the way that brands are discovered, shared and experienced. Yet these numbers are a double-edged sword.

Social Media 52

Social Media Marketing Point of Sale Consumer Goods 52

Bingage

JULY 18, 2020

Digital marketing is not a new term now, but with the consistent appearance of new patterns and innovations, it is developing continually. Their target consumer base is tech-savvy and stays energetic on social media platforms. In this post, we are going to discuss how the cloud kitchen can leverage the power of Social media.

Delivery 98

Delivery Marketing Social Media Email Marketing 98

The Restaurant Times

MAY 27, 2020

However, the packaging of food is important as it captures the attention of customers and creates a desirable brand perception. When done right, packaging helps you uphold the standard of quality you want to be known for and uplifts the overall experience of customers. How To Deliver A Great Experience With The Right Packaging.

Delivery 98

Delivery Recycling Food Customer Experience 98

The Restaurant Times

JANUARY 13, 2021

Rebranding is a great exercise to stimulate business growth while reaching out to a new set of customers. Rebranding a restaurant business becomes necessary to keep your restaurant relevant at a time of changing customer preferences and capture a bigger market share. Survey your customers using comment cards or online polls.

Marketing 104

Marketing Social Media FOH Customer Service 104

EATER

APRIL 1, 2021

National Library of Medicine revealed this finding in a 2015 study , the food media churned out articles with headlines likening cheese to “crack.” Regardless of whether Perfect Day succeeds , there is already plenty of innovation pushing the vegan cheese market forward — it’s just happening on a small scale. When the U.S.

Food Order 359

Food Order Book Point of Sale 2015 359

Restaurant Engine

MAY 12, 2021

Technology, competition, customer needs, and evolving conditions today have led to the development of cloud kitchens. More and more of your restaurant customers are demanding online delivery. In this article, we look at saving money with cloud kitchens , and how you can benefit from this trend. They want convenience and safety.

Kitchen Safety 111

Kitchen Safety Online Ordering Mobile Ordering Customer Service 111

Sling

SEPTEMBER 13, 2022

For example, your point-of-sale software is cumbersome for your employees and customers and needs to be replaced. In addition, your front door is broken making it difficult for your customers to enter. Innovation is saying no to 1,000 things.”. 9) Be ready to innovate. 3) Learn to say no. You have to pick carefully.

Retail 144

Retail Management Management Point of Sale 144

Restaurant Clicks

JUNE 3, 2021

This article includes restaurants that are diverse, and they are all outstanding. Keep an eye out for such events on their website and social media! The service, setting, and food is all exceptional at Laos in Town. The emphasis on customer service is always highlighted. Order Online. Lulu’s Wine Garden.

Outdoor 148

Outdoor Dine-in Reservations Front of House 148

Cheetah

OCTOBER 22, 2020

Now we’re here to share with you 4 proven marketing tips and techniques to help you keep loyal customers and get some new ones. In this article. Diners who are concerned about infection rates will be more cautious about dining at crowded restaurants where social distancing is not fully implemented. Start a Loyalty Program.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

Bingage

DECEMBER 3, 2019

Turn Your Loyal Customer into Brand Advocates. Attract new customers through Referral Program. Customer Retention Strategies to Increase restaurant sales. Have Presence of Social Media. Provide Better & Consistent Customer Service. Enhance your Server’s Menu upselling Skills.

Innovation 52

Innovation Social Media Online Ordering Customer Service 52

Embrace the Suck

JUNE 13, 2022

Brian Duncan: Well, when I think about it, the last memory, really solid memory that I have is you and our group, having an incredible evening in Madrid, Spain at Hospitality Innovation Planet. I just read a Bloomberg article about 11 Madison Park, one of my favorite restaurants in the world, saying that they may not reopen.

Retail 221

Retail Social Media Take-out Events 221

The Restaurant Times

APRIL 30, 2020

The sudden increase in demand for restaurant home delivery services has created a massive opportunity for food delivery startups to increase market share. In this article, we will discuss emerging food delivery trends that will help food delivery startups to climb up the ladder of growth. for the year 2020.

Delivery 80

Delivery 2020 Food Online Ordering 80

The Restaurant Times

FEBRUARY 14, 2022

An evolving customer base makes the restaurant industry a dynamic space. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Engage Your Customer.

Social Media 69

Social Media Point of Sale Mobile Ordering Customer Experience 69

Bingage

SEPTEMBER 26, 2019

In this article, we will discuss everything you need to know about using artificial intelligence in restaurants and how AI is beneficial for restaurants in a very simple language. Restaurant Technology helps restaurant owners to make a better decision & improve customer service. Customer Engagement.

Loyalty Program 75

Loyalty Program Social Media Customer Experience Customer Service 75

Open for Business

APRIL 9, 2024

In this article, we explore the meaning of loyalty for restaurants, discuss its benefits, and share tips for creating loyalty rewards programs that work. Four examples of customer loyalty programs When it comes to customer loyalty programs, what works for one restaurant might not work for the next.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

Open for Business

AUGUST 4, 2023

These creative, personalized loyalty programs use tech and customer data to create an experience that goes way beyond discounts. But traditional rewards programs based on points or punch cards may not be enough to earn customer loyalty in 2023. Creativity and innovation Next gen loyalty spotlights exclusive and exciting experiences.

2023 78

2023 Loyalty Program Customer Experience Customer Service 78