Social Hospitality

SEPTEMBER 27, 2018

Other restaurants — especially in fast food — adopted mobile payments. Customers can order food and pay through an app or online service. What emerging and innovative technologies are changing the restaurant industry? Starbucks introduced voice ordering support through their mobile app in 2017.

Take-out 186

Take-out Technology Mobile Ordering Customer Experience 186

The Restaurant Times

NOVEMBER 23, 2020

Since the outbreak of novel Coronavirus disease, order taking in the restaurant business has undergone a complete transformation. This article discusses how restaurant operators must invest in the right order taking software that ensures smooth operations and increases profitability. . Understands your restaurant’s needs.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

Open for Business

APRIL 9, 2024

In this article, we explore the meaning of loyalty for restaurants, discuss its benefits, and share tips for creating loyalty rewards programs that work. For example, suppose your loyalty program offers extra rewards for ordering a combo or specific add-ons. Quick Links What is loyalty for restaurants?

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Loyalty Program Social Media Email Marketing Point of Sale 78

Open for Business

AUGUST 4, 2023

These creative, personalized loyalty programs use tech and customer data to create an experience that goes way beyond discounts. But traditional rewards programs based on points or punch cards may not be enough to earn customer loyalty in 2023. Creativity and innovation Next gen loyalty spotlights exclusive and exciting experiences.

2023 78

2023 Loyalty Program Customer Experience Customer Service 78

Restaurant Engine

MAY 12, 2021

Technology, competition, customer needs, and evolving conditions today have led to the development of cloud kitchens. More and more of your restaurant customers are demanding online delivery. In this article, we look at saving money with cloud kitchens , and how you can benefit from this trend. They want convenience and safety.

Kitchen Safety 111

Kitchen Safety Online Ordering Mobile Ordering Customer Service 111

Modern Restaurant Management

JULY 15, 2020

Limited-service brands continue doing much better regarding sales growth year over year. Quick service has reached nine consecutive weeks of strong positive comp sales growth. Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants.

2020 160

2020 Mobile Ordering Point of Sale Fast Casual 160

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

The Restaurant Times

AUGUST 23, 2021

From placing orders by phone to directly ordering via apps, ordering from restaurants has undergone a revolutionary shift, especially post COVID-19. In the pre-COVID times, online ordering was used to compliment the dine-in services of restaurants. 5 Ways Online Ordering System Enhance Restaurant Sales.

Online Ordering 59

Online Ordering Ordering Mobile Ordering Food Order 59

7 Shifts

OCTOBER 15, 2020

Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. The law temporarily suspends personal-liability provisions for restaurants impacted by mandated closings or service limitations. Rent is the only thing that’s a constant burden on the business.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

The Restaurant Times

FEBRUARY 14, 2022

I n essence, internet, ghost, or cloud kitchens are enterprises that do not have the physical capacity to serve walk-in clients and focus solely on delivery orders. While the goal in larger areas will be to increase order frequency, for ‘new’ regions it will be to bring in first-time consumers. Innovations And Investments .

2022 52

2022 Kitchen Safety Food Supply Food Safety 52

Lavu

NOVEMBER 27, 2019

Across the country, food truck operators are relying on the latest technology to streamline operations, manage wait times, inform customers, and so much more. A Mobile Point-of-Sale System. Mobility is central to a food truck business, and your point of sale should support that. Where are you now?

Food Truck 78

Food Truck Technology Food Mobile Ordering 78

Restaurant Engine

MAY 26, 2021

With this comes a focus on innovation and new technologies. In this article, we look at what you need to know about this new trend. The automated robot can free up your staff to meet the customer service needs of your restaurant. Consistency in your restaurant is vital to building a loyal customer base.

Kitchen Safety 106

Kitchen Safety Reference Customer Service Mobile Ordering 106

Cheetah

OCTOBER 22, 2020

Now we’re here to share with you 4 proven marketing tips and techniques to help you keep loyal customers and get some new ones. In this article. Resy , for example, created a mobile waitlist and capacity monitor. Your LTO can be a meal that isn’t currently on the menu, or a cool new twist on a customer favorite.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

The Restaurant Times

MARCH 1, 2022

Customers in restaurants and bars have veered and stretched for a year and a half to adapt to the altering reality of going out in a pandemic. However, these weird times have created a lot of smaller, less well-publicized events — innovations, modifications, and idiosyncrasies — that have the potential to last.

Fine Dining 52

Fine Dining Delivery Food Online Ordering 52

Lavu

JANUARY 21, 2020

One of the major factors that can detract customers from your restaurant is long lines and long wait times. Customers want to make their orders and have their food delivered as fast as possible. To address the challenges of delayed service delivery , the use of restaurant kiosks has emerged and grown at an incredible speed.

Fast Casual 78

Fast Casual Point of Sale Customer Service Food Order 78

Modern Restaurant Management

MARCH 25, 2020

Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. The company is offering Tap & Order and Tap & Pay technology free during the COVID-19 crisis. This means a restaurant can convert their parking lot into a touch free take out zone and also implement online ordering.

Online Ordering 90

Online Ordering Insurance Mobile Ordering Website Management 90

The Restaurant Times

SEPTEMBER 2, 2020

In the highly competitive Saudi restaurant space, despite providing excellent food and service, one cannot merely rely on word-of-mouth to gain massive popularity. This article will guide you through the different digital marketing techniques that restaurants in Saudi Arabia must adapt to grow their business. Customer Engagement.

Marketing 52

Marketing Social Media Email Marketing Mobile Ordering 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

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2019 Compost Mobile Ordering Point of Sale 99

The Restaurant Times

NOVEMBER 17, 2022

Do you really need us to share stats with you about why your café’s floor plan is important for your customers? You must design a well-thought-out cafe floor plan to make sure you provide a pleasurable experience for your customers and staff (as well as satisfy all legal requirements for your cafe!). Ordering station.

Design 52

Design Café Customer Service Outdoor 52

The Restaurant Times

SEPTEMBER 15, 2020

In this article, we will guide you through the entire process of starting a waffle restaurant in Dubai. . Make the service area pleasant and welcoming for the customers. Online Food Ordering. Waffle business operators must focus on designing the right menu to make it appear innovative and attractive to customers.

License 52

License Social Media Online Ordering POS 52

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. ” Just Salad Completes Financing Round.

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Franchise Franchising Fast Casual Point of Sale 197

The Food Corridor

JUNE 3, 2020

For many, it has become essential, rather than simply forward-thinking, to get on board with online ordering, delivery, and ecommerce platforms. One such platform, What’s Good , was born as a spin-off from Crave, an aggregator system that makes it easier for chefs to order quality ingredients from local suppliers.

Food 87

Food Online Ordering Food Order Customer Service 87

The Restaurant Times

MAY 27, 2021

It helps the business differentiate itself and connect with customers, partners etc. This article will highlight the importance of having a website for your bakery business and how it can make your business successful. . With customers preferring to order from home, it is essential to create an online presence.

Social Media 52

Social Media Online Ordering Mobile Ordering Customer Service 52

Sling

OCTOBER 6, 2022

Are you searching for a way to recognize your employees for their years of service, reward them for a job well done, and retain them longer? Sounds like a tall order, doesn’t it? In this article, the experts at Sling answer both those questions with a list of employee incentive programs that actually work. 10) Laundry service.

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Back of House Healthcare Customer Service Transportation 148

iTab POS

NOVEMBER 11, 2018

Supplying customers with just a product is the bare minimum you can do now. So, how can restaurants enhance their customers’ experience? Restaurants can make their location and product more social media friendly to enhance customer experience. So now a customer is interacting with your food in way that they did not before.

Technology 45

Technology Social Media Food Customer Experience 45

Lavu

NOVEMBER 11, 2019

Although Hart admits that several customers were annoyed at first when their cash was not accepted, they seemed to understand once the reason was explained. While 20% to 25% of Park Café’s sales were paid for in cash before the switch, Hart estimates that just 5% or 10% of customers paying in cash didn’t have a card.

Cash Management 85

Cash Management Point of Sale Fast Casual Café 85

The Restaurant Times

APRIL 21, 2021

However, food trucks face stiff competition from QSR chains, full-service restaurants, cloud kitchens, and other restaurant formats. This article highlights some of the innumerable ways that food truck owners can adopt to grow their business. . Desert Chill was the first mobile food company launched in the country in 2008.

Food Truck 59

Food Truck Food Social Media Seasonal Menu 59

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 198

Food Safety Mobile Ordering Online Ordering Kitchen Safety 198

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Increased Emphasis on Online Ordering. Appeal to Mobile Gamers.

2022 203

2022 Marketing Fast Casual Mobile Ordering 203

Modern Restaurant Management

AUGUST 22, 2023

The benefits of AI for restaurants are undeniable from automation, to real-time control and information analysis, to improved customer service. These include: Chatbots and customer-facing AI : Who doesn’t want to enhance their dining experience? AI does not capture customer data.

Marketing 166

Marketing Social Media Point of Sale Customer Service 166

Perfect Daily Grind

JANUARY 4, 2023

For centuries, convenience has been cited as one of the biggest drivers of growth and innovation across the global coffee industry. We’ve seen innovation after innovation, from the rise of instant coffee products in the 20th century to the growth of ready-to-drink (RTD) beverages and capsules.

Mobile Ordering 169

Mobile Ordering Beverage Customer Service Online Ordering 169

Modern Restaurant Management

OCTOBER 17, 2022

It was only after the Great Recession that businesses began to uncover the power of technology by developing mobile apps, self-service kiosks, and more. This includes computerized voice assistance in drive-through lines, personalized menus based on order history and dietary preferences, as well as customized menu suggestions.

2008 199

2008 Small Business Mobile Ordering Technology 199

Goliath Consulting

DECEMBER 6, 2020

Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. As opposed to third-party services, self-delivery allows restauranteurs to “control the experience and keep the fees down” (1).

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Apicbase

FEBRUARY 17, 2023

Even with consumers happily returning to restaurants in the wake of the pandemic , demand for off-premise orders remains high. That’s why many food-service operators are now optimising their online ordering operations to make them more efficient. The multi-brand strategy allows for easy consolidation of diverse orders.

Dine-in 98

Dine-in Online Ordering Delivery Food Order 98

MBB Hospitality

NOVEMBER 28, 2023

In challenging times, restaurant survival becomes an art form, mastered by those willing to innovate and persevere. Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. It’s not just about reacting to change, but anticipating it.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

The Restaurant Times

SEPTEMBER 30, 2021

Restaurant operations, as we know them, are being totally upended by innovation and technology and when used correctly, restaurant management software is a sure-fire approach to assure a restaurant’s success. . It handles payment processing, order management, and day-to-day reconciliation and streamlines operations and marketing.

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Management Management Cash Management Front of House 98