Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models. Just as one issue seemed fixed, another presents itself.

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Franchising Franchise 2022 Fast Casual 492

ChowNow

JANUARY 23, 2025

In this article, youre going to learn five restaurant customer retention strategies that will not only keep your current regulars happy but will also help you grow your repeat customer base. Its significantly more cost-effective to keep your regulars walking through the door than it is to get a new customer every time you take an order.

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ChowNow

MARCH 21, 2025

In this article, you will learn: How to define your restaurants target market to guide your business decisions. Climate & Seasonality: Does the weather impact what people order or when they dine out? Ask yourself: Dining Preferences: Do they prioritize health-conscious options, indulgent comfort food, or trendy dishes?

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ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. Everything from food to labor is getting more expensive, which means restaurant margins are tighter than ever.

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2025 Marketing Email Marketing Operations 195

7 Shifts

OCTOBER 28, 2024

In this article: How to calculate your restaurant customer acquisition cost (CAC) How to optimize your restaurant’s CAC and reduce costs What is a good cost per customer acquisition? For example, if you run a social media campaign or pay for online ordering integrations, all of these contribute to your overall marketing expenses.

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Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Who makes the magic happen? Cashiers, cooks, and other QSR crew members.

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The Rail

DECEMBER 2, 2024

Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. The global online food delivery market size was valued at USD 221.65

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ChowNow

MARCH 27, 2025

Somewhere in between is the number that makes sense for your food costs, your market, and your restaurants unique position. Food Costs: How to calculate the cost of each dish Lets start with the basics: how much does it actually cost you to make each item on your menu? Set prices too low, and youre leaving money on the table.

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Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. Green Restaurant and Slow Food were others we considered. But it was the pivots in the pandemic that pointed us toward B.

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ChowNow

APRIL 11, 2025

Its not just about good food anymoreits about trust, reputation, and visibility. Whether someones deciding where to make a reservation or who gets their lunch order, what others say about you online carries real weight. Local media outlets, food bloggers, and influencers often use review platforms to scout out new places to feature.

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ChowNow

JANUARY 30, 2025

Within this guide, youll discover proven strategies that help you stand out in a crowded market, captivate your ideal customers, and turn casual diners into lifelong regulars. A strong restaurant brand doesnt just sell food; it tells a story. The key is consistently delivering that message at every customer touch point.

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ChowNow

APRIL 25, 2025

Every restaurant concept should be intentional about their branding, from food trucks and cafes to brunch spots and fine dininggreat branding is how your restaurant stands out and stays memorable. Ask yourself: Why does my restaurant exist beyond serving great food? But how to brand a restaurant isnt always clear.

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Mobile Ordering Social Media Email Marketing Customer Experience 195

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Top Foods of 2020.

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Goliath Consulting

JUNE 15, 2021

Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. Shortage of workers is one reason.

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Supplies Food Supply Front of House Fast Casual 414

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home.

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Modern Restaurant Management

SEPTEMBER 21, 2023

When people search online to find a local business, they're usually ready to make a purchase and are more likely to become customers than those casually browsing the web or social media platforms. Add High-Quality Photos : Include pictures of your restaurant's facade, interior, and the food and drinks you offer.

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SEO Website Management Email Marketing Online Ordering 507

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments. Of course, this tactic is not an exact science.

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Seating Mobile Ordering Customer Service Customer Experience 140

The Rail

FEBRUARY 12, 2025

This article will look at strategies to make a restaurant unforgettable for patrons, so they leave with a pleasant experience that lasts. Consistency in Food Quality The quality of the food is one of the most important things that can help a restaurant stand out. Special events can make an average eating experience remarkable.

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Customer Service Customer Experience Back of House Consumer Goods 130

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.

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2019 Compost Mobile Ordering Online Ordering 322

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

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Fast Casual Food Food Order Mobile Ordering 284

7 Shifts

JUNE 4, 2021

In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. Food cost percentage. Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Food Cost Percentage. What is food cost percentage? Why is food cost important?

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Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. After his first stint in the NFL, Tebow joined ESPN and the SEC Network.

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Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

MAY 7, 2020

The pink and blue horse illustration at the top of this article is not clickbait. The 31-year-old, fast casual, farm-to-table chain was doing well, prior to COVID-19. Bar servers will take orders and deliver drinks and food but will not linger across from guests.

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Food Safety Front of House Back of House Seating 511

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one.

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Management Management Document Hiring 370

EATER

JULY 18, 2023

Listen to this article In 1999, the first “dining in the dark” restaurant opened in Zurich, Switzerland. Two editors agreed it was “the worst dining experience” of their lives: “The food is more of a distraction from your fear,” one said, “not something to nourish you.” (At But it doesn’t have to be that way.

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ChowNow

SEPTEMBER 6, 2024

Maintenance staff keeps the restaurant clean and in working order. Check out this article for more details on roles and responsibilities of key restaurant staff. Use sales volume and customer transaction data to gauge how many orders each staff member can handle per hour, allowing you to align staffing levels with actual demand.

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Qu

NOVEMBER 25, 2024

Feature Highlights Production Optimization Board The two biggest restaurant expenses—food and labor—are often not optimized, leading to inefficiencies and higher costs. By helping kitchens prep exactly what they need, the Production Optimization Board reduces waste, speeds up service, and ensures fresher food. The result?

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Online Ordering Mobile Ordering Front of House Food Order 52

Restaurant Clicks

JUNE 3, 2021

This article includes restaurants that are diverse, and they are all outstanding. Upper West Side Cafe Lulu’s Wine Garden Laos in Town DC Corazon Hedy’s Rooftop Immigrant Food Equinox Restaurant Compass Rose Calico Dukes’ Grocery Hi-Lawn Blackwall Hitch Ruthie’s All Day. Order Online. Best Outdoor Dining Restaurants in DC.

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EATER

OCTOBER 28, 2020

Usually, in casual restaurants like this (where there is typically just one course), the finger bowl appears on the table right after an order is placed. But in just a few months, this everyday dining object, still used across South Asia in establishments both fancy and casual, had taken on an illicit feeling thanks to the pandemic.

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7 Shifts

AUGUST 18, 2024

You're not only competing against many other bars but establishments offering entertainment, food, and drink. Will it be a casual neighborhood bar or a more upscale establishment? Planning Your Menu Here are a few bar menu design tips : Your food should match the concept and theme. Keep it simple.

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Bar License Email Marketing Customer Service 370

Qu

MARCH 28, 2025

With escalating costs, persistent labor challenges, and operational inefficiencies eating into already thin margins, restaurant brandsparticularly enterprise fast casual and QSR chainsneed solutions that deliver immediate value and impact. Edge devices process orders locally, eliminating cloud processing delays and network latency issues.

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Fast Casual Technology Point of Sale Mobile Ordering 52

Restaurant Clicks

JUNE 27, 2021

From lobster rolls to fresh, flaky fish and fish sandwiches, to fried shrimp and grilled octopus, the options are endless when it comes to ordering seafood. If available, do yourself a favor and order their Scallops served over a bed of gnocchi to start. Order some fresh oysters for good measure! check out my list below!

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Fast Casual Reservations Casual Outdoor 126

Restaurant Clicks

APRIL 5, 2021

is full of vibrancy and diversity not only in the population, but in food. Punjab Grill Bombay Street Food DC Butter Chicken Indigo Indique Rasika Himalayan Heritage Restaurant Pappe DC. Ordering Indian food from Punjab is as entertaining as it is delicious. Bombay Street Food. Order Online. Washington, D.C.

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Online Ordering Reservations Food Order Outdoor 132

Cheetah

APRIL 12, 2021

In this article, we dive into the food delivery boom and how it could change how the industry does business for years to come. Increased Demand for Food Delivery. If there’s one thing we can say for sure about 2020, it’s that it was the year the home food delivery market exploded. Reading Time: 4 minutes.

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Delivery Food Online Ordering Food Order 148

Sling

NOVEMBER 11, 2019

If your dream is to be an owner or manager of a food-service business, understanding the options available to you — the types of restaurants you can open — is an essential first step in your success. Means by which the food is served to the customer. Means by which the food is served to the customer. 2) Casual Dining.

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Fast Casual Fine Dining Food Truck Casual 104

Restaurant Clicks

SEPTEMBER 19, 2021

There is no other food that will make you reminiscent of Summer all year long other than Barbeque food. With a casual dining atmosphere complete with communal dining tables, Texas Jack’s Barbeque creates the full family dining vibe that all barbeque restaurants strive to. Order Online. Smokecraft Modern Barbeque.

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Food Truck Food Online Ordering Food Order 104

Restaurant Clicks

SEPTEMBER 12, 2021

Restaurants in Hartford run the gamut of cuisines from American to Japanese and cater to any occasion, no matter how casual or formal. The best restaurants achieve their popularity for numerous reasons that encompass the quality and taste of food served, the hospitality and attentiveness of the staff, and the ambiance of the dining space.

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Brewery Online Ordering Reservations Fine Dining 114