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On October 1st in Chicago, Meta’s Restaurant Summit brought together more than 100 marketers from some of the most recognizable franchises in the industry for a buffet of diverse programming, discussion, and exploration into the world of restaurants.
While overall interest in AI-driven restaurant features remains low, loyalty is increasingly influenced by personalized promotions, according to the Summer 2025 Consumer Trends Report from Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine.
For restaurant owners, there are a number of issues in their workplace keeping them up at night and hindering them from successfully managing and operating their restaurant efficiently.
The survey of 1,000 working-age consumers also explores the specific tactics consumers are using to reduce the cost of dining out, providing insights for restaurants as they adapt their strategies. Following up with Attest, Modern Restaurant Management (MRM) magazine secured further insights from Sam Killip, VP of Customer Success.
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With consumer behaviors evolving at a rapid pace, brands looking to build momentum for the rest of the year must take advantage of these insights. Now is the time for restaurant brands to ask: Are we merging human insight with technology to craft meaningful customer journeys? Benihana exemplifies this approach.
By being on the front lines, they’re likely to have valuable insights and creative solutions for your challenges. To keep food costs under control, real-time insights are key. Encourage Feedback : Create a space for your team to voice concerns, share ideas, and offer feedback.
A data-driven approach gives you concrete insights to make strategic choices. These reports often provide insights into emerging dining trends and potential growth areas. By monitoring hashtags related to dining and your local area, you can gain insights into cuisine trends and potential opportunities for menu innovation.
It's beginning to look like a festive holiday season at workplaces as office party attendance and budgets are rising, according to ezCater's first-ever Workplace Holiday Party Trends Report , which reveals emerging trends and insights from 1,600+ employees and decision-makers nationwide.
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New financial insights help operators prepare for the future while improving profitability. These updates, combined with new partnerships with standout restaurants, reinforce SpotOn’s commitment to equipping operators with the tools and insights needed to thrive in 2025, no matter what comes their way.
From underutilizing digital tools to misreading current guest preferences, she offers actionable insights on how to course-correct and achieve real results. While guests are responding to increased personalization, is there a danger in using data insights that might turn guests off?
. "If I had the opportunity, I would encourage them to employ voice analytics, not to automate ordering, but rather to analyze customer/employee conversations for insights into customer experience, operational efficiency, marketing effectiveness, safety compliance, employee engagement, and more, he said. "The
Restaurant operators need to embrace menu and technological innovations in order to meet guest expectations this holiday season, according to the Fall/Winter Trend report: a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. "Our The study was in-field in Sept-Oct 2024.
Get the guide to learn 6 key insights contributing to the hourly shortage, and uncover 4 actionable strategies to help boost applicant flow up to 9x - even in this labor market. But now with cities across the country finally lifting most if not all restrictions – the main challenge today is finding and retaining hourly workers.
We may see the rise of advanced AI-driven platforms that not only analyze waste generation, but also optimize collection routes, monitor compliance with regulations, and provide real-time insights into waste management. As loyalty memberships surge, brands are capitalizing on the insights gained from vast consumer interactions.
The findings reveal critical insights into how dynamic pricing impacts customer behavior and what strategies might retain loyalty in a competitive market. Key Study Insights As participants placed orders from identical menus, RMS used eye-tracking technology to track where they focused.
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stronghold, delivering localized insights that reflect regional dining behaviors and expectations.The integration of Yumpingos real-time surveys with BBIs existing GuestXM platform creates a unified Voice of the Guest solution.
After reading, you’ll gain insight into the following components: How to develop a framework for analyzing a vendor’s contact and account data. Many organizations fail to properly evaluate vendors during the selection process. Download ZoomInfo’s data-driven eBook for guidance on effectively assessing the vendor marketplace.
Invest in technology that offers meaningful insights across the board—inventory, sales, customer behavior, and more. In a world where 70 percent of digital transformation efforts fail, according to McKinsey, restaurants can’t afford to get it wrong. The solution? Get back to basics.
Invest in Insights : Start with enhanced insights into target audiences and the competitive landscape to understand where you’re ahead and where you might be falling behind. Not only will this drive enhanced results, but it will also provide enhanced insights post-campaign to fuel future success.
Real-time insights? I’ve seen operators completely restructure their kitchen or shift schedule based on these insights—and the results are almost always immediate: better team morale, improved guest experience, and stronger margins. And real-time insights give managers the confidence to lead with clarity and agility.
This insight celebrates creativity and boldness, turning dining spaces into visual playgrounds that connect with their diner. Physical locations serve as a tangible backdrop against which self-expression unfolds and thrives, as explored in the Mintel Trend ‘Flexible Spaces’ (2022).
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"To address these discrepancies, we created an accessible platform aimed at uplifting the hospitality industry through inspiration, advice, and valuable insights. Our primary focus is on workforce development, recognizing hospitality as a vital feeder for the broader labor market."
A good distributor partner actively engages with market trends, observes competitors, and shares these insights with clients, offering informed recommendations and showcasing various glassware options. Vendor showrooms also provide restaurant buyers with an opportunity to touch and see samples firsthand to match product with persona.
The idea was to give them the confidence to welcome these patrons, and offer insight into how to accommodate any special requests and just educate restaurants on what new parents are going through.” We wanted to make it as low-lift as possible for a restaurant, because if it’s easy to implement, people can actually make it work,” Farrow says.
Key topics will include: Getting started: the "crawl" phase of ABM and its boundaries Unlocking the potential of the "run" phase and using the right strategy for scaling your efforts The essential components of an effective ABM tech stack within each stage Real-world insights from NetSPI's ABM journey with MarketingOS
Key insights for restaurant operators on navigating media partnerships and discrimination claims. Fast-food restaurant giant McDonald's resolved a four-year legal battle with The Weather Channel owner Byron Allen over advertising practices and agreed to continue ad purchases.
Utilizing insights from your POS data will help you make informed decisions that predict how demand will look in the lead up to the big day. The holiday season is a huge calendar event in the restaurant industry, with bookings booming as guests look to let their hair down and enjoy a festive feast.
AI-powered guest insights now allow restaurants to: Predict customer preferences and recommend dishes guests are likely to love. A well-run kitchen means fewer mistakes, less staff burnout, and better guest experiences. From Data to Dollars: How Restaurants Are Getting More Personal One of the biggest shifts happening in hospitality?
Unfiltered Insights Mystery diners are anonymous evaluators who visit restaurants without prior notice, providing unbiased and objective feedback on every aspect of the guest experience. From the quality and friendliness of the service, to the speed and presentation of the dishes, these insights highlight areas that may need improvement.
With ZoomInfo’s database, you can optimize your recruiting efforts with access to deep, accurate insights into millions of the most qualified professionals around. To begin getting these candidates in the right positions, it includes utilizing updated contact data and enhancing your outreach strategy for improved effectiveness.
Demographics help you define the basic characteristics of your target diners, giving you insight into who they are, what they can afford, and how their lifestyle influences their dining choices. These insights help you connect with your audience on a deeper level and shape branding and messaging that resonates with them.
In 2025, the brands that win will be those that turn data insights into meaningful guest interactions. For instance, I believe loyalty programs will evolve even further from providing customized recommendations, exclusive offers, and curated experiences based on past purchases and preferences.
Predictive analytics powered by insights from this tech helps ensure everyone is prepared during peak hours while minimizing food waste and unnecessary cost, streamlining processes for front and back-of-house staff. Self-service technology allows restaurants to focus on what really matters–customer satisfaction.
This centralized approach not only empowers local teams with better tools but also provides corporate headquarters with valuable data insights to refine the business model continuously — delivering precisely the unified tech landscape that successful chains need to succeed. Change can be a good thing.
Insights detailed within this report include: Tools marketers are using to gain deeper intelligence on current and prospective customers for better targeting and messaging. New tactics to acquire data to reach marketing goals.
The concept of Dry January is shifting from a temporary practice to a more established movement that could extend throughout the year, according to insights from dataplor. The data provides insights into adoption variation based on regional trends, as some states embrace Dry January more aggressively than others.
Check out some of the insights driven by the social response below: Gen Z says ranch is overrated, but there’s a catch. Dash from the Past DoorDash unveiled their annual Dash From The Past 2024 Trends Highlights – packed with fun, unique insights from the year!
This is valuable insight that can guide next year’s strategy. Create a Plan for the Offboarding and Transition At the end of the season, conduct brief exit interviews or surveys to gather feedback – what they liked, what could be improved, and whether they’d return. For standout performers, keep the door open.
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