Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. In 2024, restaurants across the country saw an average five percent increase in transactions and an average eight percent increase in profits with only four percent caused by price hikes. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent.

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Modern Restaurant Management

JUNE 28, 2024

Customers indicate better performance across most aspects of the full-service restaurant experience — with food order accuracy (92) and waitstaff courtesy and helpfulness (90) leading the way — appreciating restaurants’ efforts to satisfy customers despite inflation.

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2024 Mobile Ordering White Paper Food Order 294

Modern Restaurant Management

APRIL 30, 2025

.” The report, “Emerging Trends: Daypart Disruptions Impacting Consumer Behavior,” reveals t evolving dynamics of daily eating patterns, the rise of snack foods in traditional meals, and the influence of life stages and workplace changes on consumer habits. an increase of 5 points in 2024 compared to 2020.

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Modern Restaurant Management

DECEMBER 18, 2024

Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. L&L Hawaiian Barbecue brings a distinct fusion of Asian, Pacific Islander, and American influences to consumers in the continental U.S. As of 2024, over half of U.S.

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2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

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2024 2023 Food Order 2013 474

Modern Restaurant Management

JANUARY 31, 2025

This reflects the positive impact loyalty programs have on driving revenue, with 83 percent of restaurant leaders saying their loyalty program successfully drives up order or basket size, as well as repeat visits (82 percent) and return on investment (78 percent). titled Chili’s and Texas Roadhouse: Full-Service Success in 2024.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent stating these hikes have changed their ordering decisions.

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Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

JUNE 17, 2024

Despite the bite from inflation, TouchBistro’s 2024 U.S. On average, Gen Z diners say they'd only wait up to 33 minutes for a delivery order. And when asked about their biggest takeout/delivery frustrations, 28 percent said it was their order being inaccurate, while 23 percent said it was their order being cold. "The

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Operations Loyalty Program Mobile Ordering Consumer Goods 473

Perfect Daily Grind

JUNE 13, 2025

In September 2024, the Lamastus Family Estates auction surpassed all expectations and received an incredible bid of US $13,518/kg for a honey processed Elida Aguacatillo Gesha. million bags of coffee in the 2024/25 harvest year, achieving a record US $13.6 million 60kg bags. Cecafé reports that Brazil has so far exported 42.9

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Modern Restaurant Management

MAY 24, 2024

Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels. You can use feedback forms, check your monthly sales report, analyze the reservations made, and even work on the order history. Additionally, the food industry will cross $1 trillion in sales by the end of 2024.

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Loyalty Program Point of Sale Email Marketing Customer Experience 438

7 Shifts

MAY 31, 2024

But the revenue restaurants get from digital channels like their mobile apps and websites surpasses the 32% of revenue they generate onsite and 26% over the phone. Mobile phone users spend an average of 6 hours and 58 minutes on their phones daily, with Gen Z averaging over 9 hours of screen time daily. With over 5.07

2024 221

2024 Marketing Email Marketing SEO 221

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

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Catering 2024 2023 Guest Recovery 251

7 Shifts

JUNE 16, 2024

These strategies can combine traditional restaurant advertising techniques like pamphlets, billboards, and radio promotions with modern ideas like running paid ads, advertising on social media, and collaborating with influencers. For instance, you can make them your freebie whenever a customer orders a single-receipt purchase of $15.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Lavu

JULY 4, 2025

From self-order kiosks to real-time kitchen display systems, digital solutions are reshaping the way these restaurants operate. Here’s how technology is making it possible in 2025: Self-Service Kiosks : Reduce order wait times by 40%, shrink queues by 25–40%, and increase average check sizes by 30%. The impact?

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. Order Customization: Lavu vs. Lightspeed Restaurant POS Systems Not all bars offer the same drinks.

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POS Bar Point of Sale Front of House 166

7 Shifts

MAY 23, 2024

In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting. The competition in the restaurant industry is getting tighter.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

Mad Mobile

JANUARY 23, 2024

The retail trends and predictions of 2024 include the following: Hybrid seamless shopping is here to stay Retailers improve efficiency with AI Gen Z and Alpha are reshaping retail commerce Resale boom Optimizing fulfillment 1. and “Community Cares” to further promote the brand. Next year, U.S.

Retail 52

Retail 2024 Social Media Online Ordering 52

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Restaurants that spotlight these offerings emphasize their commitment to reducing carbon footprints and supporting local economies.

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2024 Technology Menu Mobile Ordering 52

Restaurant Engine

MARCH 13, 2024

In this article, we take a broad look at food service trends to know in 2024. Nearly 60% of people say that restaurant sustainability practices are somewhat influencing when choosing where to dine out. So, you can bet that one of the 2024 trends to look out for is sustainability practices. Think multi-cultural fare.

2024 52

2024 Food Compost Front of House 52

Clover - Restaurants

JULY 5, 2024

Luckily in 2024, the U.S. Whether you’re interested in quick service or full service , this guide will help you navigate the 15 most profitable restaurant types to open in 2024 based on data. Here are some of the most profitable QSR restaurants to open in 2024: 1.

2024 52

2024 Food Truck Fast Casual Fine Dining 52

Lavu

NOVEMBER 27, 2024

Online Ordering : Avoid third-party fees and improve efficiency with direct online ordering tools. Order Management : Eliminate kitchen errors and cut prep times by 25% with automated workflows. For instance, if you notice waste in fresh herbs, you can adjust order sizes or use them in specials to reduce costs.

POS 78

POS Loyalty Program Online Ordering Point of Sale 78

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in. billion by 2030.

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2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

NOVEMBER 1, 2024

Voice of the Restaurant Industry Toast's 2024 Voice of the Restaurant Industry some insights and data suggesting a cautiously optimistic outlook: profits are rising, with 63 percent reporting increased margins compared to last year. As consumer searches for malls are declining, restaurants are breathing life back into malls.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. IMARC Group , 2022) Global food ordering is expected to top $365 billion by 2030. ( billion by 2028.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

AUGUST 2, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of LTO impact, influencer impact and no-show fees. 2024 By the Numbers Participants reported continued food and labor cost increases with slight shifts compared to the end of 2023. percent more visits than the year-to-date Tuesday average.”

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Modern Restaurant Management

NOVEMBER 19, 2020

Each Station is powered by Sharebite’s enterprise-ready technology platform, enabling companies to centrally manage employee food ordering and facilitate contactless deliveries at designated drop-off points inside office buildings. Toast unveiled the next generation of its mobile handheld point of sale: Toast Go® 2.

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Mobile Ordering Kitchen Safety Online Ordering Coaching 367

Modern Restaurant Management

DECEMBER 21, 2023

In 2023, we saw sellers increasing throughput utilizing the “experience creates consumption” strategy and we predict an increase in draft program profitability in 2024 as more on-premise professionals embrace the needs of the highly coveted craft beverage loyalists. The impact of these technological shifts is multifaceted.

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2023 Insurance Employee Relations 2024 309

Modern Restaurant Management

JANUARY 31, 2020

The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. Delivery and To-Go orders are up 14 percent. While the Super Bowl is primed to be a big day for QSRs, it’s also an opportunity for fraudsters to take advantage of the surge in online orders.

2020 480

2020 Loyalty Program 2019 Point of Sale 480

Modern Restaurant Management

APRIL 1, 2025

Despite the fact that consumers are paying more to visit and order from restaurants this year – 12.5 28 percent of consumers say they are ordering takeout and delivery more frequently than last year. Additionally, households making less than $50k ordered takeout and delivery far less frequently than their wealthier peers.

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Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

DECEMBER 31, 2019

percent by 2024, and 2020 will be a catalyst year that could drive that number up. Online ordering will continue to have a profound effect on the industry in 2020, but the power dynamics will change. Ray Reddy, CEO and co-founder of mobile pickup app Ritual. The global food delivery market is expected to grow to 11.4

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2020 Kitchen Safety Consumer Goods Food Safety 345

Modern Restaurant Management

FEBRUARY 1, 2021

The pandemic has altered consumer behavior, from how people order restaurant food, where they can eat, and their perception of third-party delivery companies. 21 percent of those ordering restaurant delivery in the past month are new users. “Which is why loyalty is more critical than ever in this sector,” noted Passikoff.

2021 333

2021 Point of Sale Guest Recovery Travel 333

Perfect Daily Grind

JUNE 6, 2025

It also means that coffee can be transported in Flexible Intermediate Bulk Containers (FIBCs, also known as “super sacks”), allowing for more streamlined bulk ordering. The guide details estimated startup costs ranging from $50,000 for mobile trucks to $350,000 for seating-only cafés, outlining key expenses such as equipment and staffing.

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2025 Pricing Café Events 60