Restaurant Business

MARCH 20, 2024

At first glance, it might seem that the purpose of food lockers is to provide fast, secure order pickup for busy students and guests. Challenge: Keep track of mobile orders and reduce lines at the counter At Lehigh University in Bethlehem, Pa., In just one semester, the food locker at The Grind handled more than 13,000 mobile orders.

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Mobile Ordering Café Ordering 2025 105

Modern Restaurant Management

FEBRUARY 3, 2020

A new normal has evolved in the restaurant industry: Digital delivery sales are expected to grow at a compound annual rate of over 22 percent through 2023 , according to L.E.K. In response, 37 percent of restaurants are offering online ordering and 32 percent accept mobile payments. Consulting. Asset Tracking Software.

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Innovation Technology Management Management 208

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. Regulatory Compliance – Staying abreast of evolving food safety regulations remained a persistent challenge in 2023. These innovations were pivotal in safeguarding the safety of customers and foods.

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Dietary Restrictions 2024 Food Safety Food Supply 120

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more.

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2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

JANUARY 13, 2023

“After 36+ years of serving innovative, California inspired cuisine, we are proud to have built an incredibly loyal and supportive CPK guest community, so we wanted to do something to show our appreciation as we kick off the new year,” said Ashley Ceraolo, SVP of Marketing at California Pizza Kitchen. ” The Royal Silencer.

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2023 Menu Seasonal Menu Back of House 98

Modern Restaurant Management

MAY 10, 2024

This is coupled with the global ethnic food market projected to grow by approximately eight percent from 2023 to 2023. In this role, he manages the Culinary, Innovation, and Commercialization teams, and oversees R&D project implementation.

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Social Media 2024 2025 Seasonal Menu 177

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

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2024 Customer Experience Compost Loyalty Program 185

Modern Restaurant Management

APRIL 9, 2024

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. Orders come from a multitude of places. Wait or dwell experiences can be dampened if take-out or remote orders get preference. So, what’s the solution?

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2024 Front of House Mobile Ordering Fast Casual 199

Rocket Fuel

MARCH 19, 2024

Delaget’s 2023 QSR Operational Index includes the latest findings and trends in sales, delivery channel growth, losses, staffing, customer experience, and more. Turnover rates are down from an average of 169% in 2022 to an average of 139% in 2023. Among the key findings in the report: Third-party delivery is up 29.8

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Mobile Ordering Delivery Operations 2023 52

24/7 Waiter

OCTOBER 25, 2023

They help you keep track of your customers and their orders. Booking links can go to a particular section of your website like your restaurant online ordering system. The post 10 Innovative Restaurant Marketing Tools To Boost Your Business In 2023 appeared first on 247waiter.

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Innovation 2023 Marketing Website Management 36

Open for Business

AUGUST 4, 2023

But traditional rewards programs based on points or punch cards may not be enough to earn customer loyalty in 2023. Mobile apps and AI chatbots can offer seamless reservation systems and deliver menu recommendations based on a guest’s past orders. Creativity and innovation Next gen loyalty spotlights exclusive and exciting experiences.

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2023 Loyalty Program Customer Experience Customer Service 78

Qu

MARCH 31, 2023

That’s why we’re dubbing 2023 The Year of Efficiency. It’s ripe for innovation, consolidation, and unification—all in service to greater efficiencies. The pandemic triggered an unprecedented demand for off-premises digital ordering, presenting a mix of exciting growth opportunities and technical complications.

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2023 Fast Casual Point of Sale Employee Relations 52

SpotOn

MAY 3, 2024

Brands, Zaxby's (2023 Attendees) 22% - Non-Commercial Businesses Aramark, Association of Correctional Food Service Affiliates, Centerplate, Compass, Cornell Univerisity, Dayton Children's Hospital, Deleware North Companies, Inc., Navy (2023 Attendees) 15% - Dealers and Distributors Boelter, Clark Association Inc.,

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2024 2023 Food Supply Hotels 98

Modern Restaurant Management

JANUARY 31, 2024

Many operators are starting to realize that this omni-channel approach is increasingly essential to guest engagement in order to ensure they’re top of mind from the moment customers discover your restaurant (which often begins online) until well after their meal ends.

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2024 Online Ordering Website Management 2023 199

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. A substantial 9 in 10 consumers enjoy discovering new dishes and beverages at restaurants, emphasizing the pivotal role of innovation. Job opportunities expanded, with over 2.6 million jobs added nationally.

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2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

NOVEMBER 7, 2022

Of those surveyed, 68 percent compare prices before making a menu choice, and 67 percent know the price of the menu item they’re ordering. We recommend incorporating the following strategies in your 2023 planning: Schedule regular value messaging into your 2023 marketing calendar. How does this inform an operator?

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Pricing Loyalty Program Point of Sale 2023 199

Perfect Daily Grind

MARCH 24, 2023

Mon, 20 Mar PRF El Salvador announces winners of 2023 Salvadoran Barista Championship, Salvadoran Brewers Cup, Toddy Cold Brew Coffee Championship, and Global Roasting Contest. The winners of the 2023 Toddy Cold Brew Coffee Championship were Juan Aristizabal from Colombia and Julia Dziadevych from Hungary.

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2023 Webinar Beverage Café 140

Modern Restaurant Management

FEBRUARY 7, 2024

As Merriam-Webster's word of the year for 2023, authenticity is proving to be something that people of all generations search for now more than ever. This is where innovative technology steps in, offering a silver lining. They can then experiment with different options and flavors to learn which customers respond best to and adapt.

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Social Media Customer Experience Influencer Dine-in 193

Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. Ordering screens.

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Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Sculpture Hospitality

SEPTEMBER 22, 2023

21, 2023 (GLOBE NEWSWIRE) -- Sculpture Hospitality, the leading trailblazer in the food and beverage inventory management industry, proudly announces a substantial milestone in its journey of growth and success with several of its dedicated employees transitioning to franchise owners. TORONTO, ON, Sept.

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Franchise Franchising Hospitality Innovation 145

Lavu

SEPTEMBER 29, 2023

According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023. This eliminates the need for manual order entry, reduces phone call volume, and can increase sales.

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Loyalty Program Front of House Mobile Ordering Customer Service 166

24/7 Waiter

OCTOBER 4, 2023

This intrigue leads to further investigation of your website and encourages in-person visits or placement of an order for food delivery. Grabbing the attention of current and potential customers gets them ordering. Eating dishes inspired by other cultures is therefore one of the top trending culinary experiences for 2023.

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2023 Menu Social Media Online Ordering 36

The Restaurant Times

JANUARY 11, 2023

Automation is the key to unlocking greater productivity and innovation, freeing up humans to focus on higher-level work and creative endeavors. And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Why Should You Integrate Automated Order Taking?

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Ordering Online Ordering Mobile Ordering Loyalty Program 52

EATER

NOVEMBER 7, 2023

Together, Eater’s 12 Best New Restaurants represent the highest highs of the year in dining — loosely defined as October 2022 through September 2023 — as well as the promise of what’s to come next. The star side order is the Green Spaghett, a Rio Grande Valley classic, featuring pasta drenched in creamy poblano sauce.

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2023 Fine Dining Dine-in Restaurant Law 98

EATER

FEBRUARY 27, 2024

The company has not yet announced further details on exactly how dynamic pricing will impact consumers, though it hopes that the new menu boards will “drive immediate benefits to order accuracy, improve crew experience and sales growth from upselling and consistent merchandising execution,” Tanner said on an earnings call. restaurants.”

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Pricing Food Loyalty Program 2025 131

7 Shifts

APRIL 3, 2023

But in order to break free from tipping, it's going to take a bevy of restaurant operators willing to stick their neck out and make a change. A flat wage and tip structure at bartaco bartaco, a full-service restaurant with 26 locations and counting, has taken an innovative approach to employee wages—they're all the same.

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Front of House Tip Distribution Back of House Restaurant Law 370

Perfect Daily Grind

APRIL 21, 2023

Mon, 17 Apr Colombian chain Juan Valdez to open flagship store in Madrid in May 2023. From 4 May, Caribou Perks members will be able to order any plant milk for free. La Marzocco opens temporary store at 2023 Design Week Milan. Expo Café Uruguay 2023 to be held on 12 and 13 August. Here are this week’s stories.

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Pricing 2023 Café Workshop 129

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

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Loyalty Program Mobile Ordering Website Management Online Ordering 106

ChowNow

OCTOBER 26, 2023

Consumers are now 66% more likely to order takeout than they were in 2019, according to the National Restaurant Association. Consumers are now 66% more likely to order takeout than they were in 2019, according to the National Restaurant Association. adults who order from restaurants at least once a month.

Mobile Ordering 97

Mobile Ordering Customer Experience Influencer Customer Service 97

Modern Restaurant Management

DECEMBER 15, 2023

The rewards could be sweet; Mastercard’s Spending Pulse report projects that 2023 holiday spending at restaurants will be 5.4 Connecting with the Right Automation The Internet of Things (IoT) is a powerful example of a back-end innovation that improves diners’ holiday experiences. percent more than in 2022.

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Equipment Customer Experience Fast Casual 2023 114

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.

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2023 Loyalty Program Mobile Ordering Consumer Goods 193

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? Adding a splash of innovation to your offerings doesn’t have to be a daunting task.

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Fast Casual Customer Service Sustainability Customer Experience 186

Modern Restaurant Management

DECEMBER 20, 2022

Inflation has hidden the dramatic decreases in guest traffic and we anticipate this becoming a bigger issue with investors in 2023." We expect this will continue into 2023, and operators that don’t prioritize technology will be left behind. Restaurant owners will end 2022 with a sigh of relief after another tough year. "Restaurant

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2022 Food Supply Point of Sale Dietary Restrictions 193

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. In 2024, the restaurant industry will witness a technological transformation driven by innovations like AI and contactless solutions, while also grappling with data privacy concerns.

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2024 Loyalty Program Cash Management Customer Experience 212

Perfect Daily Grind

NOVEMBER 14, 2022

Earlier this year, we announced that Producer & Roaster Forum (PRF) will return to El Salvador in 2023. PRF El Salvador will be held at the Salamanca Exhibition Centre in San Salvador on 16 and 17 March 2023. These range from sustainability and innovation in the coffee sector to gender equity, emerging market trends, and more.

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Workshop 2023 Events Certification 127

Perfect Daily Grind

FEBRUARY 14, 2023

According to Nielsen’s Trend Watch 2023: Sustainability report, 46% of consumers expect brands to take the first step in creating sustainable change. Mark adds that he is seeing more and more roasters and coffee shops adopt increasingly innovative ways to reduce their carbon footprint – and thereby promote a circular economy.

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Recycling Compost Sustainability 2050 171

Modern Restaurant Management

FEBRUARY 1, 2022

Between 2023 and 2030, the industry is projected to add an average of 200K jobs each year, with total staffing levels reaching 16.5M Many operators will devote their resources to online or app ordering, reservations, mobile payment, or delivery management, in addition to back-of-the-house technology. Roughly half of U.S.

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2022 2030 Food Supply Recruiting 203