Restaurant Business

MAY 22, 2024

It’s no secret that consumers enjoy ordering takeout they can effortlessly pick up. They eliminate the risk of orders being taken by the wrong person, which in turn saves workers the time of having to remake missing orders. This helps save space for dine-in patrons while further streamlining the order pickup process.

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Ordering Food Order Delivery Outdoor 94

Modern Restaurant Management

AUGUST 30, 2021

Now, with consumer behavior increasingly shifting toward intuitive and automated restaurant experiences, Canadian brands are faced with the need for the support, flexibility and efficiency of the right technology suite in order to confidently and successfully expand into the U.S. restaurant market. The Importance of Robust IT Support.

Innovation 193

Innovation Technology Franchise Franchising 193

Modern Restaurant Management

JULY 27, 2020

The initial inclination is to shift resources away from communications efforts, but restaurants should not abandon the innovative marketing strategies they have developed and executed during the shutdown to survive. But determined restaurateurs stayed afloat with a lot of hard work and a little innovation.

Innovation 229

Innovation Marketing Loyalty Program Social Media 229

Modern Restaurant Management

OCTOBER 29, 2019

We hear frequently how innovation is a mainstay for business survival and growth. Innovation helps restaurants stay competitive and those involved in operations and sourcing need to always be looking for the next thing that grabs attention, differentiates, and brings value to their patrons. Innovation Through Service.

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Innovation Menu Back of House Front of House 142

OneDine

JANUARY 29, 2024

Traditional methods of ordering at restaurants are undergoing a remarkable transformation, ushering in the era of self-service kiosks and mobile ordering solutions. This integration aims to provide predictive ordering suggestions, tailored menu recommendations, and an even more personalized dining experience for guests.

Mobile Ordering 52

Mobile Ordering Ordering Customer Service Innovation 52

Squirrel Systems

FEBRUARY 12, 2023

These establishments offer a higher level of service, often featuring waitstaff who take orders, serve food and drinks, and attend to the needs of guests. While the basic premise of table service restaurants has remained the same for decades, many innovations in recent years have transformed the industry and the way we dine out.

Innovation 52

Innovation Mobile Ordering Customer Service Customer Experience 52

Restaurant Business

MARCH 20, 2024

At first glance, it might seem that the purpose of food lockers is to provide fast, secure order pickup for busy students and guests. Challenge: Keep track of mobile orders and reduce lines at the counter At Lehigh University in Bethlehem, Pa., In just one semester, the food locker at The Grind handled more than 13,000 mobile orders.

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Mobile Ordering Café Ordering 2025 98

Modern Restaurant Management

FEBRUARY 3, 2020

In response, 37 percent of restaurants are offering online ordering and 32 percent accept mobile payments. Now more than ever, restaurant leaders need to find new ways to create truly one-of-a-kind dining experiences that give people a reason to leave the comfort of their home and ditch the ease of ordering with the click of a button.

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Innovation Technology Management Management 206

Modern Restaurant Management

JUNE 17, 2022

Vegan or plant-based culinary trends and innovative methods of eating have captured the attention of the entire world. It is something that the restaurant business must embrace and plan for in order to fulfil the demand of rising number of vegan customers.

Innovation 185

Innovation Dietary Restrictions Customer Service Food Order 185

Focus POS

DECEMBER 4, 2020

This increased demand for online ordering and delivery, paired with various social distancing regulations, caused a massive shift in the restaurant industry. Restaurateurs struggling to stay afloat without patrons in the dining room turned to online ordering to keep revenue trickling in. Is it ultra-easy and intuitive for customer use?

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Online Ordering Ordering Mobile Ordering Point of Sale 146

Modern Restaurant Management

JUNE 18, 2020

Freshii has since extended the program to include the private sector, offering meal combos ordered through their app or major aggregators (UberEats, Skip the Dishes, etc.), If restaurants aren’t ordering as much food to serve in house, suppliers end up with a backlog of perishable goods.

Supplies 160

Supplies Innovation Food Supply Loyalty Program 160

Modern Restaurant Management

SEPTEMBER 1, 2020

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. While it’s a smart innovation that some say is long overdue, the reality is operators are responding to customer demand. Yes, ordering and payment is important.

Hospitality 229

Hospitality Ordering Front of House Customer Experience 229

Restaurant Engine

OCTOBER 5, 2022

As restaurants turn to new tech, from online ordering to touchless payment and more, it’s time to take a look at what’s working and what you might consider adding. In this article, we look at five technology innovations your restaurant should be using. #1: 1: Online Ordering Availability. tweet this).

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Innovation Technology Online Ordering Point of Sale 59

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The New Norm: Text to Order. These solutions work in tandem, making it easier than ever for customers to order and pay.

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Ordering Technology Mobile Ordering Online Ordering 178

Modern Restaurant Management

MAY 13, 2024

To stay in the know, 46 percent of today’s diners want the ability to view their loyalty point balance, 48 percent want to place a delivery request and 56 percent want to track their order from their mobile device. The Index revealed 57 percent of consumers have canceled a delivery order after seeing the additional fees.

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Pricing Loyalty Program Mobile Ordering Customer Service 193

Modern Restaurant Management

APRIL 9, 2020

Following the implementation of an innovative financial management solution by Sage Intacct, Tender Greens achieved greater visibility into performance across its twelve locations and uncovered new insights into its operations.

Innovation 175

Innovation Management Management Fine Dining 175

OneDine

MARCH 27, 2024

Let’s delve into the innovative uses of augmented reality in reshaping restaurant menus and enhancing the dining journey. Personalized Recommendations and Visualizations AR-driven restaurant menus can also offer personalized recommendations based on a customer’s dietary preferences or previous orders.

Innovation 52

Innovation Customer Experience Dine-in Technology 52

Mad Mobile

FEBRUARY 5, 2024

Whatever the size of your operation, a tableside ordering system can help—it’s certainly not a tool for just large corporate restaurants. Implementing a tableside ordering system like CAKE from Mad Mobile can reshape how you run your business. Orders go directly from the server to the kitchen, reducing mistakes and miscommunications.

Ordering 52

Ordering Fast Casual Mobile Ordering Customer Service 52

Restaurant Technology Guys

APRIL 14, 2024

Introduction In the rapidly evolving world of restaurant technology, Tabski stands out as a beacon of innovation. Founded by Jon Grayem, Tabski is redefining the dining experience for customers and restaurant owners alike with its cutting-edge digital ordering system. This Continue Reading. The post 228.

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Technology Ordering Brewery Customer Experience 88

The Restaurant Times

JANUARY 24, 2022

The idea of allowing users to skip the queue as well as the enormous revenue opportunity available in table ordering mobile app category is driving restaurants and app development companies to innovate. Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

The Restaurant Times

OCTOBER 3, 2023

Charting a path that spans the domains of retail, e-commerce, and hospitality, Karl Goodhew’s story is a reflection of the remarkable possibilities that technology, innovation, and a relentless drive for change can create. Goodhew has a passion for technology and innovation and a vision for transforming the fast-casual dining industry.

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

Restaurant Technology Guys

JUNE 18, 2023

183 – Voice Enabled AI to help with Phone orders, Kiosk and Drive through with Innovator SoundHound appeared first on Restaurant Technology Guys. Can you expand on how this technology is more sophisticated than others on the market? To Read the Full Transcript Click Here The post 183. Restaurant Technology Guys Podcast Ep.

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Innovation Technology Ordering Customer Service 60

Deliverect

DECEMBER 27, 2020

The Inception of Online Ordering. In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. And while online ordering methods have diversified and become more widely available since, the general premise remains the same. Online Ordering Today.

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Online Ordering Ordering Point of Sale Mobile Ordering 120

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

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2024 Customer Experience Compost Loyalty Program 181

Modern Restaurant Management

APRIL 9, 2024

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. Orders come from a multitude of places. Wait or dwell experiences can be dampened if take-out or remote orders get preference. So, what’s the solution?

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2024 Mobile Ordering Front of House Fast Casual 197

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. The post Restaurant Take-out Innovations appeared first on Squirrel Systems.

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Take-out Innovation Food Safety Kitchen Safety 52

Focus POS

FEBRUARY 26, 2020

San Antonio, TX — February 26, 2020 — Focus POS, a leading provider of restaurant point of sale software, has just released its innovative FocusON mobile order and mobile payment app. Staff members can harness cellular capabilities and leverage mobile devices as ordering and payment solutions. About Focus POS.

Mobile Ordering 78

Mobile Ordering POS Ordering Point of Sale 78

Crunchtime

APRIL 2, 2024

In this article, a defunct order-taking process leads to a disappointing customer experience and showcases the transformative power of prioritizing better processes for employees and embracing innovation.

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Operations Customer Experience Innovation Article 157

The Restaurant Times

JANUARY 11, 2023

Automation is the key to unlocking greater productivity and innovation, freeing up humans to focus on higher-level work and creative endeavors. And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . But why should you automate order taking when everything is working fine for you?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Deliverect

APRIL 21, 2021

Last week we reached 30 million orders processed across our 30 markets around the world. This latest funding round will help us further scale and help customers to go online even faster than before by providing them with reliable technology to easily manage digital orders (delivery, take-out, in-house dining apps).

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Ordering Online Ordering Food Order Customer Service 124

TastyIgniter

JANUARY 8, 2024

Discover insights on online ordering systems, kitchen automation, and the critical role of developers in enhancing dining experiences. Read more for innovative solutions in the culinary world. Explore how technology revolutionizes the restaurant industry in TastyIgniter's latest blog.

Online Ordering 52

Online Ordering Food Order Ordering Customer Experience 52

The Restaurant Times

NOVEMBER 23, 2020

Since the outbreak of novel Coronavirus disease, order taking in the restaurant business has undergone a complete transformation. This article discusses how restaurant operators must invest in the right order taking software that ensures smooth operations and increases profitability. . Understands your restaurant’s needs.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

Deliverect

DECEMBER 27, 2020

The Inception of Online Ordering. In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. And while online ordering methods have diversified and become more widely available since, the general premise remains the same. Online Ordering Today.

Online Ordering 78

Online Ordering Ordering Point of Sale Mobile Ordering 78

Modern Restaurant Management

JUNE 7, 2024

He has over 30 years of experience in the field, starting as a dishwasher and rising to a leadership position at Inspire Brands, where he served as Vice President of Global Equipment Innovation & Supply. John Strom (JS) is vice president and general manager of Innovation at GP PRO, a division of Georgia-Pacific.

Food Safety 185

Food Safety Kitchen Safety Food Food Supply 185

Squirrel Systems

APRIL 22, 2024

From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations. This technology eliminates waiting for a server to take orders, reducing wait times and improving order accuracy.

Technology 111

Technology Dietary Restrictions Loyalty Program Download 111

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Fortunately, working with them is simple.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Goliath Consulting

FEBRUARY 29, 2024

In the dynamic world of culinary innovation, 2024 marks a pivotal year where technology intertwines with the art of dining. Contactless Ordering and Payment Systems In the wake of the pandemic, contactless technologies have become indispensable, with solutions like SoundHound transforming how customers engage with restaurants.

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2024 Technology Kitchen Safety Website Management 147