Restaurant Business

MARCH 20, 2024

At first glance, it might seem that the purpose of food lockers is to provide fast, secure order pickup for busy students and guests. College and university dining leaders use smart food locker solutions in a variety of unexpected ways, depending on the unique challenges they face. But that’s just the beginning.

Mobile Ordering 91

Mobile Ordering Café Ordering 2025 91

7 Shifts

DECEMBER 18, 2023

With tip payouts, servers share portions of their tips with other staff members, such as bartenders, hosts, and food runners. Kiosk ordering Your busy customers don’t always have time to wait in line. Kiosk ordering tools speed up the ordering process, making it easier to keep up during a mealtime rush.

Management 398

Management Management Email Marketing Point of Sale 398

Social Hospitality

OCTOBER 10, 2023

These digital culinary ventures are revolutionizing the food industry by existing exclusively online. Virtual kitchens Virtual, ghost, or cloud kitchens are purpose-built spaces dedicated exclusively to online food production. Therefore, they can focus their space and resources on food preparation. Here’s how they work: 1.

Online Ordering 222

Online Ordering Social Media Food Order Catering 222

Modern Restaurant Management

JULY 27, 2020

The initial inclination is to shift resources away from communications efforts, but restaurants should not abandon the innovative marketing strategies they have developed and executed during the shutdown to survive. Loyalty club members earn points for dollars spent and receive free food when they reach a milestone number of points.

Innovation 229

Innovation Marketing Loyalty Program Social Media 229

TastyIgniter

JANUARY 8, 2024

Discover insights on online ordering systems, kitchen automation, and the critical role of developers in enhancing dining experiences. Read more for innovative solutions in the culinary world. Explore how technology revolutionizes the restaurant industry in TastyIgniter's latest blog.

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Online Ordering Food Order Ordering Customer Experience 52

Modern Restaurant Management

FEBRUARY 3, 2020

In response, 37 percent of restaurants are offering online ordering and 32 percent accept mobile payments. Now more than ever, restaurant leaders need to find new ways to create truly one-of-a-kind dining experiences that give people a reason to leave the comfort of their home and ditch the ease of ordering with the click of a button.

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Innovation Technology Management Management 203

Squirrel Systems

FEBRUARY 12, 2023

These establishments offer a higher level of service, often featuring waitstaff who take orders, serve food and drinks, and attend to the needs of guests. While the basic premise of table service restaurants has remained the same for decades, many innovations in recent years have transformed the industry and the way we dine out.

Innovation 52

Innovation Mobile Ordering Customer Service Customer Experience 52

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

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2024 Customer Experience Compost Loyalty Program 178

Modern Restaurant Management

APRIL 9, 2024

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. Orders come from a multitude of places. Food availability is often in flux. Food availability is often in flux. So, what’s the solution?

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2024 Front of House Mobile Ordering Fast Casual 195

Modern Restaurant Management

SEPTEMBER 1, 2020

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. While it’s a smart innovation that some say is long overdue, the reality is operators are responding to customer demand. Yes, ordering and payment is important.

Hospitality 229

Hospitality Ordering Front of House Customer Experience 229

Modern Restaurant Management

JUNE 17, 2022

Plant-based foods have hit restaurants worldwide and they are coming up with a wide range of options. Impossible Foods and Beyond Meat, for instance, have made a wide array of similar-looking food products available, and diners have responded favorably. Some other restaurants going with the vegan flow are.

Innovation 184

Innovation Dietary Restrictions Customer Service Food Order 184

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The New Norm: Text to Order. Customers don’t want to be bogged down with a massive library of food apps on their phone.

Ordering 178

Ordering Technology Mobile Ordering Online Ordering 178

Modern Restaurant Management

OCTOBER 29, 2019

We hear frequently how innovation is a mainstay for business survival and growth. Innovation helps restaurants stay competitive and those involved in operations and sourcing need to always be looking for the next thing that grabs attention, differentiates, and brings value to their patrons. Innovation Through Service.

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Innovation Menu Back of House Front of House 141

Modern Restaurant Management

JUNE 18, 2020

Freshii has since extended the program to include the private sector, offering meal combos ordered through their app or major aggregators (UberEats, Skip the Dishes, etc.), If restaurants aren’t ordering as much food to serve in house, suppliers end up with a backlog of perishable goods.

Supplies 158

Supplies Innovation Food Supply Loyalty Program 158

Social Hospitality

JANUARY 5, 2022

Even remote parts of the world embraced restaurant and food delivery apps like never before. Mobile chatbots equip restaurants and food delivery apps to do many things. Restaurants would always adhere to food safety standards. There will still be an emphasis on the delivery and pickup of food. Prioritize Health Concerns.

Mobile Ordering 459

Mobile Ordering Customer Service Food Safety Customer Experience 459

Restaurant Engine

OCTOBER 5, 2022

As restaurants turn to new tech, from online ordering to touchless payment and more, it’s time to take a look at what’s working and what you might consider adding. In this article, we look at five technology innovations your restaurant should be using. #1: 1: Online Ordering Availability. tweet this).

Innovation 59

Innovation Technology Online Ordering Point of Sale 59

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Online and mobile ordering systems Spurred on by the pandemic, online and mobile ordering have grown faster than even the most tech-positive forecasters would’ve predicted five years ago.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Restaurant Technology Guys

APRIL 14, 2024

Introduction In the rapidly evolving world of restaurant technology, Tabski stands out as a beacon of innovation. Founded by Jon Grayem, Tabski is redefining the dining experience for customers and restaurant owners alike with its cutting-edge digital ordering system. This Continue Reading. The post 228.

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Technology Ordering Brewery Customer Experience 88

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Innovation This is one of the most challenging restaurant manager responsibilities simply because it's rather ambiguous.

Management 398

Management Management Kitchen Safety Front of House 398

Mad Mobile

FEBRUARY 5, 2024

Whatever the size of your operation, a tableside ordering system can help—it’s certainly not a tool for just large corporate restaurants. Implementing a tableside ordering system like CAKE from Mad Mobile can reshape how you run your business. Orders go directly from the server to the kitchen, reducing mistakes and miscommunications.

Ordering 52

Ordering Fast Casual Mobile Ordering Customer Service 52

Modern Restaurant Management

JANUARY 2, 2024

People will increasingly choose innovative products not only because they align with their values, but because they taste and perform better or otherwise meet personal preferences or needs. Beyond the realm of food, a similar shift has occurred with electric cars.

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2024 Fast Casual Insurance Food Safety 190

Goliath Consulting

FEBRUARY 29, 2024

In the dynamic world of culinary innovation, 2024 marks a pivotal year where technology intertwines with the art of dining. Contactless Ordering and Payment Systems In the wake of the pandemic, contactless technologies have become indispensable, with solutions like SoundHound transforming how customers engage with restaurants.

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2024 Technology Kitchen Safety Website Management 147

The Restaurant Times

JANUARY 24, 2022

The idea of allowing users to skip the queue as well as the enormous revenue opportunity available in table ordering mobile app category is driving restaurants and app development companies to innovate. Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Modern Restaurant Management

APRIL 9, 2020

In the hypercompetitive food and beverage industry, restaurant operators are often subjected to a number of daunting challenges. Against a backdrop of rapidly changing customer demands and rising costs, technology has become more than a mere necessity for restaurants to adopt.

Innovation 171

Innovation Management Management Fine Dining 171

Deliverect

DECEMBER 27, 2020

The Inception of Online Ordering. In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. And while online ordering methods have diversified and become more widely available since, the general premise remains the same. Online Ordering Today.

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Online Ordering Ordering Point of Sale Mobile Ordering 120

Squirrel Systems

APRIL 22, 2024

From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations. This technology eliminates waiting for a server to take orders, reducing wait times and improving order accuracy.

Technology 111

Technology Dietary Restrictions Loyalty Program Download 111

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Customers expect efficient and convenient payments, and restaurants must adapt to meet those demands Tap-to-pay, tableside QR codes, tablets — you name it — help the food service industry embrace flexible and intelligent payment systems.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

SEPTEMBER 11, 2023

Automated Ordering AI-powered chatbots can handle customer orders, reducing the need for human intervention. Within a single chat interface, consumers can go through the entire menu, choose food and beverage products, add them to their cart, and make payments. For example, Gupshup partnered with India-based food joint Wow!

Technology 205

Technology Seasonal Menu Online Ordering Customer Service 205

7 Shifts

DECEMBER 18, 2023

With tip payouts, servers share portions of their tips with other staff members, such as bartenders, hosts, and food runners. Kiosk ordering Your busy customers don’t always have time to wait in line. Kiosk ordering tools speed up the ordering process, making it easier to keep up during a mealtime rush.

Management 195

Management Management Email Marketing Point of Sale 195

Modern Restaurant Management

JANUARY 24, 2024

Drive traffic to your restaurant’s social media page by adding QR codes to posters, food packaging, receipts and table tents. Offer a rating feedback QR code inviting customers to voice their opinion about your food or service and even earn rewards for their review. Up the personalization ante by providing QR code ordering.

Loyalty Program 193

Loyalty Program Social Media Coupons Customer Experience 193

Modern Restaurant Management

MAY 8, 2024

More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-thru.

Front of House 171

Front of House Mobile Ordering Customer Service FOH 171

Open for Business

JANUARY 17, 2023

And the innovations have come at a breakneck pace the past few years. Here, we round up the 10 most inspiring innovations from all across the country for restaurant owners to explore. Steered by chef Yongcheng Zhao, EMei has served some of the Philadelphia area’s best Sichuan food since 2011. Let robots pitch in.

Innovation 146

Innovation 2023 Seasonal Menu Café 146

Modern Restaurant Management

JANUARY 10, 2023

In mid-November, sweetgreen opened its first advanced order vehicle pickup window, “sweetlane” in Schaumburg, Illinois. As the first of its fleet, the “sweetlane” provides an effortless experience for visitors in vehicles to pickup online orders through a drive-up window. Why put in a drive-thru and why now?

Website Management 172

Website Management Customer Experience Food Order Online Ordering 172

Open for Business

JANUARY 17, 2023

And the innovations have come at a breakneck pace the past few years. Here, we round up the 10 most inspiring innovations from all across the country for restaurant owners to explore. Steered by chef Yongcheng Zhao, EMei has served some of the Philadelphia area’s best Sichuan food since 2011. Let robots pitch in.

Innovation 145

Innovation 2023 Seasonal Menu Café 145

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

Technology 183

Technology Online Ordering Mobile Ordering Customer Service 183

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. A mobile ordering system serves more people faster and keeps them happy, not hangry.

Technology 176

Technology Dietary Restrictions Mobile Ordering Point of Sale 176

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more.

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2024 Customer Service Customer Experience Social Media 193