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Industry Report: Restaurants face staffing challenges, old and new in 2023

7 Shifts

The shrunken labor pool inflation, turnover, and technology, all make up the stew that operating a restaurant is in 2023. But those who are qualified to speak on the subject are the ones doing the work day in and day out trying to untangle the web that is restaurant management in 2023 and beyond.

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2023 Outlook: Trends and Challenges Restaurants Will See, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. For part one, click here.

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2023 Restaurant Technology Trends: Consolidation, Experience, and Fees

Modern Restaurant Management

Here are six things I see coming in 2023: Labor pressure is easing, but operators are still looking for labor management. An increasing number of brands are launching apps, and incentivizing customers to order through them. A likely recession in 2023 is already leading consumers to cut back on restaurant spending.

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Why Restaurants Should Prioritize Technology In 2023 Budgets

Modern Restaurant Management

For many, that solution lies in technology such as self-service kiosks, QR codes, and online ordering. Come 2023, it will be increasingly important for restaurants to factor technology into their budgets to adapt to the changing economic landscape and better meet consumer demand.

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Utilizing Technology: Improve Customer Experience and Increase Points of Profit in Your Restaurant Business

Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training

Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can! Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line.

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Future Tech in 2023

Modern Restaurant Management

We’re also seeing changes in front-of-house and drive-thrus with more sophisticated kiosks that can make fresh food or take your order respectively, with just the touch of a button. Where do you see the most potential for robotic use in 2023? In 2023, restaurants will focus on scaling and adoption.

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2023 Reflections: The Year That Was in Restaurants, Part Three

Modern Restaurant Management

In 2023, we saw sellers increasing throughput utilizing the “experience creates consumption” strategy and we predict an increase in draft program profitability in 2024 as more on-premise professionals embrace the needs of the highly coveted craft beverage loyalists. The impact of these technological shifts is multifaceted.

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