7 Shifts

SEPTEMBER 21, 2023

The shrunken labor pool inflation, turnover, and technology, all make up the stew that operating a restaurant is in 2023. But those who are qualified to speak on the subject are the ones doing the work day in and day out trying to untangle the web that is restaurant management in 2023 and beyond.

2023 397

2023 Hiring Leadership Fast Casual 397

Modern Restaurant Management

JANUARY 30, 2023

This migration could be a goldmine for casual/fast food brands if only they had the people to support them. It’s not unusual for a fast-casual restaurant with over 1,000 locations to manually save the recipes on these drives and then send them to the field teams, and hope they’re properly uploaded.

Technology 474

Technology Fast Casual Waste 2023 474

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013.

Certification 221

Certification Fast Casual Front of House Government 221

Modern Restaurant Management

DECEMBER 22, 2022

Rising food costs are the number one issue of concern for chefs heading into 2023, according to the survey, with 44 percent of respondents ranking it as their top worry. Why do you feel restaurant owners are optimistic for 2023? . clustered as the next three issues of concern, followed by supply chain issues around food items.

Food Supply 473

Food Supply 2023 Fine Dining Fast Casual 473

Modern Restaurant Management

APRIL 9, 2024

We’ve seen this trend take off at many quick-serve or fast-casual chains, where displays and screens provide entertainment value for patrons as they wait for their meals or decide if they are staying for dessert. It has its place in the restaurant industry, particularly for quick-serve experiences.

2024 508

2024 Mobile Ordering Front of House Back of House 508

Modern Restaurant Management

JANUARY 26, 2023

What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help? On the franchise side, what do you foresee in 2023? There are some good operators that think there are opportunities in 2023, which will be exciting to watch. What are ways they can bring more people in?

2023 474

2023 Employee Relations Franchise Franchising 474

Modern Restaurant Management

DECEMBER 31, 2024

percent increase compared to 2023, with the last five days of the holiday season accounting for 10 percent of all holiday spending. percent) coming in well above the national total for e-commerce sales compared to 2023. percent compared to November of 2023. million in 2023 with the overall volume of cards sold jumping to 338.5

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

MARCH 18, 2024

Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences.

2024 474

2024 Food Truck Fast Casual Allergens 474

Modern Restaurant Management

JANUARY 30, 2024

When asked if they had ordered more or less from full-service, fast-casual and QSRs in the past month, respondents were primarily bearish, except when it came to QSRs. Nearly 50 percent of survey respondents reported they spent less time dining out at fast casual, full service and breakfast spots. percent in Q4 2023.

2024 405

2024 Fast Casual Point of Sale 2023 405

Modern Restaurant Management

JANUARY 31, 2025

Fast-casual visits overall were down 3.8 Strong consumer interest in prepared foods, commissary and beverage options has led convenience stores, often referred to as c-stores, to compete much more aggressively with quick service restaurants and fast-food chains. In December, QSR restaurants overall saw visits decline 2.9

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

APRIL 26, 2023

In March, Revenue Management Solutions surveyed more than 800 restaurant-goers across the US to find out how they’re dining in 2023. For the first quarter of 2023, traffic in the QSR segment was down 0.7 In Q1 2023, 70 percent of respondents reported getting takeout at least once a week.

2023 398

2023 Fast Casual 2022 Pricing 398

Modern Restaurant Management

NOVEMBER 4, 2024

In a statement, the owner and operator of 39 domestic restaurants in the casual dining chain, says its expects to use the time and legal protections made available through the Chapter 11 restructuring process to allow the company to explore strategic alternatives in order to ensure the long-term viability of the brand. "The

2024 221

2024 Point of Sale Franchise Franchising 221

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

FEBRUARY 5, 2024

Highlights from this year’s study, which surveyed more than 1,100 consumers in November of 2023, included: Gift Card Spend Returning to Normal – Consumers said that gift card spending is bouncing back, with 69 percent of consumers purchasing the same amount of gift cards or more in 2023 compared to 2022. percent in 2023.

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. by 2030.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

JANUARY 2, 2024

” – Dean Drako, CEO of Eagle Eye Networks 2023 served up a year of resilience and innovation for restaurants, as they adapted to shifting landscapes and embraced new dining paradigms. The data collected will help create future strategies to identify customer preferences influencing a company's sales and marketing strategies.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Vanilla isn’t for everyone In 2023, marketing took a cue from the ice cream parlor, embracing segmentation with the same precision as a sundae artisan.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Goliath Consulting

APRIL 4, 2023

Pizza Today , the leading magazine for pizzeria owners and operators, released its annual State of the Pizzeria Industry Report, which provides pizza professionals with a deep dive report of pizzeria insights, issues, and trends for 2023. The post Overview and Trends of Pizzerias in 2023 appeared first on.

2023 195

2023 Fast Casual Point of Sale Email Marketing 195

Modern Restaurant Management

JANUARY 13, 2023

The popular 2022 winter seasonal Buffalo Chicken Stir-Fry makes its return to honeygrow, the 31-unit Philadelphia-based fast-casual restaurant known for its simple, creative, and wholesome foods in seven markets. Barberitos’ new menu items will be available from January 9, 2023 through April 2, 2023.

2023 251

2023 Menu Back of House Seasonal Menu 251

Modern Restaurant Management

JANUARY 12, 2023

According to the Auguste Escoffier School of Culinary Art , fast-casual eateries and fine-dining restaurants average between 10 and 40 employees. So, make the most out of the opportunity and staff morale will be merry well into 2023. Do show gratitude in a personal way. Make them feel special.

Transportation 498

Transportation Loyalty Program Fast Casual Fine Dining 498

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future.

Fast Casual 391

Fast Casual Front of House Fine Dining Mobile Ordering 391

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? Consider an organization that delivers the insights you need fast and provides industry-recognized research on such timely topics.

Customer Service 474

Customer Service Fast Casual Sustainability Customer Experience 474

Modern Restaurant Management

MAY 3, 2024

In fact, the market for non-alcoholic alternatives has seen consistent double-digit growth over the last five years and exceeded half a billion dollars in 2023, according to NielsenIQ. Keeping health and wellness top of mind, consumers are increasingly choosing mocktails and other non-alcoholic drinks at restaurants and at home.

Menu 373

Menu Fast Casual Beverage Social Media 373

Modern Restaurant Management

SEPTEMBER 12, 2024

For example, customers at a steakhouse may be willing to spend more for a fancier cut of meat, versus a fast-casual restaurant customer who may prioritize paying for convenience. In fact, a 2023 study from ASI reported that the average branded t-shirt garners 5,053 impressions over its lifetime.

Loyalty Program 447

Loyalty Program Merchandise Customer Service Customer Experience 447

Restaurant Business

DECEMBER 6, 2022

SVP Stephanie Traut will take over leadership of operations for the fast-casual salad chain.

Fast Casual 264

Fast Casual 2023 Leadership Casual 264

Modern Restaurant Management

JULY 12, 2023

Not only can technology help with tasks such as ordering, which we’ve seen more fast casual and fast food restaurants adopting these days, but it can help reduce overall costs as well. The survey was commissioned by HungerRush and conducted by Dynata and was conducted in May 2023 of 1,000 U.S.

Customer Experience 418

Customer Experience Food Order Consumer Goods Online Ordering 418

Modern Restaurant Management

NOVEMBER 8, 2022

Since the pandemic, many chefs created fast-casual concepts and we see more and more tasting and prix-fix menus. What do you see as key challenges facing restaurants in 2023? More people are working from home which will offer opportunities for breakfast and lunch fast casual ideas.

Food 450

Food Book Leadership Travel 450

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

Fast Casual 290

Fast Casual Food Food Order Mobile Ordering 290

Modern Restaurant Management

SEPTEMBER 27, 2024

A 2023 study by Toast found that 30 percent of staff in the restaurant industry are at risk of leaving in the next two years, highlighting an equally concerning high turnover rate within this sector. From 2023, consumer spending has been steadily increasing and is set to continue into 2025. percent year-over-year, compared to 0.4

Food Truck 251

Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

JANUARY 29, 2020

While many fast casual and QSR restaurants are announcing partnerships with platforms like Uber Eats and Grubhub, not all owners and operators are on board with the third-party delivery trend. According to research done by eMarketer , 23 percent of all smartphone users will use a food delivery app by 2023.

Delivery 353

Delivery Front of House Customer Service Fast Casual 353

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. The group plans to grow both Ike’s and Bangin’ Buns through franchising starting in 2023. The team currently operates over 80 Ike’s Love & Sandwiches locations across the United States.

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. The rewards could be sweet; Mastercard’s Spending Pulse report projects that 2023 holiday spending at restaurants will be 5.4 percent more than in 2022.

Equipment 294

Equipment Customer Experience Customer Service 2023 294

Modern Restaurant Management

MAY 28, 2021

Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're flip'd by IHOP. Grab-and-go salads and wraps, freshly baked goods and more.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

MAY 31, 2024

Casual Dining Preferences Market Force Information unveiled a survey on casual dining preferences across the United States highlighting shifting trends influenced by economic factors and evolving consumer tastes. percent from 2023 to 2033. billion in 2023. More broadly, catering is a strong revenue driver for restaurants.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

DECEMBER 27, 2023

Quick service, fast casual and bars and taverns have exceeded where they were in February 2020. As of the end of 2023, the industry is still 14,000 jobs behind that pre-pandemic level. Dealing Better with Labor Pains The industry needs more people. It’s the industry’s biggest concern.

2024 294

2024 Insurance Recruiting Restaurant Law 294

Modern Restaurant Management

JUNE 28, 2024

“Both full-service and fast food restaurant customers are skewing a bit more toward higher income levels and college graduates,” says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. Chains affected include McDonald’s (visits down ~2.5

2024 294

2024 Mobile Ordering White Paper Food Order 294