Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022. Total tips averaged 18.9

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

MARCH 18, 2024

Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences.

2024 474

2024 Food Truck Fast Casual Allergens 474

Modern Restaurant Management

JANUARY 31, 2025

Fast-casual visits overall were down 3.8 Strong consumer interest in prepared foods, commissary and beverage options has led convenience stores, often referred to as c-stores, to compete much more aggressively with quick service restaurants and fast-food chains. In December, QSR restaurants overall saw visits decline 2.9

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JANUARY 2, 2024

” – Dean Drako, CEO of Eagle Eye Networks 2023 served up a year of resilience and innovation for restaurants, as they adapted to shifting landscapes and embraced new dining paradigms. The data collected will help create future strategies to identify customer preferences influencing a company's sales and marketing strategies.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

SEPTEMBER 12, 2024

For example, customers at a steakhouse may be willing to spend more for a fancier cut of meat, versus a fast-casual restaurant customer who may prioritize paying for convenience. In fact, a 2023 study from ASI reported that the average branded t-shirt garners 5,053 impressions over its lifetime.

Loyalty Program 447

Loyalty Program Merchandise Customer Service Customer Experience 447

Modern Restaurant Management

JANUARY 13, 2023

Designed to serve up to 12 people, the box provides a convenient, compact and stress-free catering option that even includes the serving materials. “Menu innovation sits at the forefront of our plans for 2023,” said Mark Parmerlee, president and chairman of Golden Chick. Three family-sized sides. ”

2023 251

2023 Menu Back of House Seasonal Menu 251

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? The company is catering to changing customer needs and preferences and positioning itself as socially responsible and sustainable.

Customer Service 474

Customer Service Fast Casual Sustainability Customer Experience 474

Modern Restaurant Management

FEBRUARY 5, 2024

Highlights from this year’s study, which surveyed more than 1,100 consumers in November of 2023, included: Gift Card Spend Returning to Normal – Consumers said that gift card spending is bouncing back, with 69 percent of consumers purchasing the same amount of gift cards or more in 2023 compared to 2022. percent in 2023.

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

MAY 31, 2024

Casual Dining Preferences Market Force Information unveiled a survey on casual dining preferences across the United States highlighting shifting trends influenced by economic factors and evolving consumer tastes. More broadly, catering is a strong revenue driver for restaurants.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

SEPTEMBER 27, 2024

A 2023 study by Toast found that 30 percent of staff in the restaurant industry are at risk of leaving in the next two years, highlighting an equally concerning high turnover rate within this sector. From 2023, consumer spending has been steadily increasing and is set to continue into 2025. percent year-over-year, compared to 0.4

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. The rewards could be sweet; Mastercard’s Spending Pulse report projects that 2023 holiday spending at restaurants will be 5.4 percent more than in 2022.

Equipment 294

Equipment Customer Experience Customer Service 2023 294

The Rail

DECEMBER 2, 2024

By Kateryna Reshetilo, Contributor Are you a restaurant owner looking for ways to keep up with the fast-changing demands of your customers? from 2023 to 2030. Are you serving fine dining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both? If so, you’re not alone.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. The group plans to grow both Ike’s and Bangin’ Buns through franchising starting in 2023. The team currently operates over 80 Ike’s Love & Sandwiches locations across the United States. Arlington, TX.

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

MAY 28, 2021

Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're flip'd by IHOP. Grab-and-go salads and wraps, freshly baked goods and more.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

JUNE 12, 2020

His previous experience also includes acting as CFO and controller for numerous hospitality and fast casual brands such as Rubio’s, Carl’s Jr., Fast casual restaurants continue to outpace industry growth and we see a great deal of opportunity for business owners in this urban market.” and Del Taco.

Franchising 422

Franchising Franchise Food Safety Kitchen Safety 422

The Restaurant Group

DECEMBER 29, 2023

In 2023, the restaurant industry faced challenges and opportunities in the lingering aftermath of the COVID crisis, with the impact further shaped by emerging 2023 food trends. Dining experiences in 2023 transcended food and crossed over to active play, creating a hip fusion embraced by niche markets. Eat’s a New Day!

2023 78

2023 Fast Casual Food 2024 78

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1

2019 323

2019 Compost Mobile Ordering Online Ordering 323

Aaron Allen & Associates

AUGUST 15, 2023

We are seeing that the HORECA Middle East industry (Hotels, Restaurants, and Catering) continues to grow but in different ways, and operators are having a hard time identifying where the opportunities are. The Red Sea hospitality and tourism project includes 16 hotels offering three thousand rooms — 12 of these hotels are opening in 2023.

Hotels 52

Hotels Catering Tourism 2023 52

Restaurant Business

FEBRUARY 27, 2024

The Chicago-style fast casual opened 12 new restaurants in 2023, a record number, and said same-store sales rose 5.7% during the year.

Catering 274

Catering Fast Casual 2023 Casual 274

Future Food

SEPTEMBER 6, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% Pacific Square in Maroubrah has developed an on-point program called ‘Savour Saturday’, running from July to November 2023 as part of a live cooking show and demonstration. Ali & the Queen, Queen Victoria Market, Melbourne.,

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% Mini Gun Pacific Square in Maroubrah has developed an on-point program called ‘Savour Saturday’, running from July to November 2023 as part of a live cooking show and demonstration. Ali & the Queen, Queen Victoria Market, Melbourne.,

Hospitality 78

Hospitality Loyalty Program Food Retail 78

Future Food

JUNE 27, 2023

Food and beverage choices are interconnected with mental and emotional well-being,’ according to the International Food Information Council’s 2023 Food and Health Survey, 74% of respondents stated that their stress levels, mental health and well-being is impacted by their food and beverage choices.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

Clover - Restaurants

JULY 5, 2024

They include a variety of formats such as fast food restaurants, food trucks, and smoothie bars, each catering to specific consumer needs with a focus on quick preparation and minimal wait times. It is even estimated that fast food will experience a compound annual growth rate (CAGR) of 7.1%

2024 52

2024 Food Truck Fast Casual Fine Dining 52

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. million in 2021, to $974.9

2024 52

2024 Operations 2023 Loyalty Program 52

Future Food

JULY 20, 2022

Food and hospitality is a secure asset category and the food dollar is being targeted by many new players in Australia and New Zealand including hotels, dark kitchens, catering and hospitality groups and a range of restaurant chains that see their food-services as multi-revenue streams.

Hospitality 78

Hospitality Tourism Entertainment Retail 78

Modern Restaurant Management

NOVEMBER 1, 2024

COGS Are Key as Hiring Pressures Decline In 2024, 16 percent of operators say analyzing and managing the cost of goods and services and supplier and vendor management are top pain pointscompared to 12 percent in 2023. Fast food dominates takeout, with 60 percent of Americans choosing it as their preferred option for ordering meals at home.

2024 221

2024 Point of Sale Mobile Ordering Consumer Goods 221

Modern Restaurant Management

DECEMBER 18, 2019

Another recent study conducted by the Center for Biological Diversity found that offering earth-friendly catering that focuses on low-carbon, plant-based choices can save wildlife habitat and decrease climate pollution. Some trends the industry is seeing include: To Infinity & Beyond…MEATS. “With the D.C.

Seasonal Menu 342

Seasonal Menu Consumer Goods Fast Casual 2020 342

Modern Restaurant Management

JANUARY 15, 2020

The best performing segments during Q4 (and those that achieved positive same-store sales growth) were family dining, fine dining and upscale casual. Upscale casual also achieved positive sales growth during Q4 but experienced a small dip in sales for the entire year compared with 2018. For more information, click here.

2020 277

2020 Point of Sale Online Ordering Consumer Goods 277

Modern Restaurant Management

AUGUST 2, 2024

Restaurant leaders representing nearly 3,700 QSR, fast casual, casual dining, and fine dining locations shared 2024’s top challenges and opportunities alongside plans for investment in back-of-house technology, increased sales, and team training, benefits, and support.

Influencer 251

Influencer Pricing 2024 Social Media 251

Modern Restaurant Management

APRIL 20, 2021

Catering is still a promising source of revenue for restaurants, hotels and venues to continue to capitalize on. One in three respondents shared that they still plan to host their event at home, with 51 percent of those respondents stating they will be catering their at-home event. The Great Restaurant Restart.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

SpotOn

DECEMBER 30, 2024

At the beginning of 2024, the NRA reported that 73% of operators expected profit to be less or the same over the year, with 38% saying they didn't make any profit in 2023. Quick-service restaurants—like cafes, fast food, and fast casual—are estimated to have decent profit margins with lower food and labor costs.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

EATER

JUNE 12, 2023

Diners in 2023 are both old-fashioned and upscale, omnivore and vegan-friendly, 24-hour and breakfast-only. They cater to LGBTQ+ communities and also to the blue-collar worker in need of a chili dog , the Route 66 road-tripper, and the underaged kid scooping up forkfuls of banana cream pie purchased with their last $5 after a concert.

Back of House 279

Back of House Seasonal Menu Food Order Dine-in 279

Modern Restaurant Management

APRIL 1, 2025

Nearly half (47 percent) of diners say they engage with loyalty programs at least once a week, up significantly from just 34 percent in 2023. This year, diners reported spending $54 on average when eating out at a restaurant – up from $48 in 2023. Fast casuals follow with 36 percent prioritizing direct digital channels.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

NOVEMBER 24, 2021

” Fast-Craft Restaurant Concept Set to Have 50 Locations Open by the End of 2022. Similarly, incentives are also offered to candidates who pull through on existing deals in 2022 that were initially positioned for 2023 and later. The brand is selling territory fast and does not plan to slow down its rapid momentum.

Franchising 444

Franchising Franchise Loyalty Program 2022 444

Modern Restaurant Management

APRIL 29, 2025

Within QSRs, fast-casual restaurants led the way, growing transactions by 2 percent in March. State of the Plate Olive Garden is the most popular casual dining restaurant with Americans in 2025, with 19 percent having dined at the Italian-themed restaurant in the past 90 days, according to a new report from YouGov.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488