Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Dennis Becker, CEO, Mobivity.

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2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food.

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2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

AUGUST 25, 2021

Throughout the paused activity of 2020 and 2021, people everywhere were reminded of the delicate ecosystem that exists between individuals and their communities, as well as between people and their planet. Luckily, a commitment to more sustainable operations can coexist with healthy profits, and even growing margins.

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Operations Ordering Sustainability Food Supply 197

Xtra Chef

DECEMBER 30, 2020

Dear 2020, you will not be missed. It goes without saying that 2020 has been a challenging year for humanity. In January 2020, we launched our Recipe Management feature, giving our customers the ability to calculate plate costs easily, accurately and dynamically. Yet, here we are. We’ve made it to the end of the year.

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Restaurant365

NOVEMBER 19, 2019

Becoming successful in the restaurant industry is difficult but staying ahead of operational challenges is even harder. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Here are the top 10 operational challenges restauranteurs should expect in 2020: 1.

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Operations 2020 Mobile Ordering Social Media 92

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 percent in March.

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2020 Fast Casual Point of Sale Online Ordering 196

7 Shifts

JANUARY 19, 2022

Before she was Pita Way's director of operations, Holly Megges was a store manager at one of Pita Way's 13 locations. Each location reduced labor cost from an average of 32% in Jan 2020 to 23% as of April 2021, due in part to more efficient schedules. It's with sales. But there are challenges that come with that growth.

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Point of Sale Franchise Franchising Communication 370

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Specifically, restaurant operators will want to look at data insights from their POS system, customer transactions, and payroll to identify 2020 goals.

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2020 Website Management Online Ordering Point of Sale 190

7 Shifts

APRIL 29, 2021

The Small Business Administration has announced that grants will open on Monday, May 3 at noon EST. Restaurateurs and operators can begin the application process on Friday, April 30 at 9 AM EST. The application will remain open until funding runs out. Point of sale report(s), including IRS Form 1099-K. The fund sets aside $28.6

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Hot Schedules

NOVEMBER 3, 2020

Top 3 Fundamentals of Running Vital Restaurant Operations. S ome may look back on 2020 as the year that fundamentally changed the hospitality industry – and they wouldn’t be wrong. They still are sales and labor. So what remains from what we once knew and loved about this industry? A lot, actually.

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Operations Document Point of Sale Social Media 148

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

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2020 Loyalty Program Mobile Ordering Fast Casual 198

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date. Return to on-premise.

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2020 Guest Recovery Kitchen Safety Online Ordering 184

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. COVID-19 has prompted massive changes in how restaurants operate. Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels.

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2021 Operations Mobile Ordering Social Media 78

7 Shifts

DECEMBER 16, 2022

They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2022 list. And they've done it all while building a team culture that any operator would envy. s operations. s operations. Table of Contents.

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Leadership Mobile Ordering Fast Casual Communication 370

7 Shifts

FEBRUARY 16, 2022

Because most jurisdictions have their own regulations, directors of operations have to ensure that locations in every region are adhering to local laws. Everyone from directors of operation, to regional managers, to managers of specific locations need to be hyper-aware of these laws - or face damaging legal repercussions.

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Restaurant Law Point of Sale Communication Hiring 370

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. Menu shapers will become seriously experimental with the flexitarian crowd in 2020. Integration of these elements will shape the design briefs of 2020 and beyond. Trends are no longer limited to the cuisines on offer or the style of service.

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Hospitality 2020 Food Point of Sale 145

Modern Restaurant Management

NOVEMBER 7, 2022

To answer that question, Revenue Management Solutions (RMS) examined two factors: the impact of price increases on QSR sales performance and consumers’ perception of value. While it is reassuring to understand consumers’ potential breaking point, the formula for price increases is nuanced. How does this inform an operator?

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Pricing Loyalty Program Point of Sale 2023 204

7 Shifts

DECEMBER 16, 2020

We spoke with Zack Shwab, one of The Snug’s co-founders, to learn about how their tech-savvy business evolved during 2020 and where they see the future of restaurants heading. Evolving restaurant operations during COVID-19 At the start of the COVID-19 pandemic, like many restaurants, The Snug closed its doors to diners.

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FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

MAY 6, 2021

The RRF will provide tax-free grants for food and beverage venues that lost revenues in 2020. For some business types, at least 33 percent of 2019 gross receipts must have comprised on-site sales to the public. The requirements are a little different for businesses that started in 2020. Business operating expenses (e.g.,

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Document Point of Sale Food Truck 2019 197

7 Shifts

AUGUST 6, 2021

In this post, we'll walk you through everything you need to know about restaurant sales forecasting - from the reasons why to forecast, to steps on how to create forecasts accurately, to what you should consider when forecasting for your restaurant. Restaurant Sales Forecasting Method & Techniques. Table of Contents.

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Seasonal Menu Point of Sale Inventory Food Supply 370

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 71 percent rely on delivery for 11 percent or more of sales.

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2022 Mobile Ordering Guest Recovery Point of Sale 216

Modern Restaurant Management

JANUARY 22, 2020

Signing up your establishment in a third-party online ordering app can significantly ramp up your sales, as you give customers the privilege to dine with you wherever they may be. By 2020, 85 percent of all customer interactions will be done through digital companions. Online Ordering and Mobile Apps. Online Ordering and Mobile Apps.

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Customer Service 2020 Social Media Mobile Ordering 229

Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

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Operations Guest Recovery Mobile Ordering Point of Sale 52

7 Shifts

SEPTEMBER 20, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Scheduling software like 7shifts can also pull data from your POS to track labor against sales and get a more accurate picture of your labor cost—saving your restaurant money and time. SkiptheDishes.

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Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020?

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2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

MARCH 15, 2022

With cryptocurrency, Landry’s diners will be able to earn one point for every dollar they spend. Once they earn 250 points, they are rewarded with $25 in bitcoin. Rather than restricting loyalty points to one restaurant, restaurant groups could allow for shared earning and reward opportunities across brands.

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Food Supply Point of Sale Supplies Food Safety 237

Modern Restaurant Management

APRIL 5, 2022

Various existing and new companies are adopting this trend to reduce operational expenses and risks. In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. The result was a 25% percent spike in sales in just two months.

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Online Ordering Point of Sale Website Management Inventory 197

7 Shifts

FEBRUARY 26, 2021

What are the benefits of self-operated delivery for restaurants? Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup? It will still cost you to run your own delivery.

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Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? The restaurant industry is driving the growth of modern point-of-sale (POS) solutions that enable contactless payments.

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Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 He also operates Cali BBQ Media and hosts the Digital Hospitality Podcast, and is an advocate for digital hospitality as a means to grow your business.

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2021 Front of House Social Media Back of House 370

Modern Restaurant Management

DECEMBER 1, 2021

Not all restaurants have seen a dip in sales as a result—Chipotle, for example, reported a surge in sales in spite of the fact that the chain has raised regular menu prices twice and delivery prices three times since August 2020. percent and food-away-from-home (restaurant) prices have increased 3.6 Rewards for Loyalty.

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Loyalty Program Pricing Menu Mobile Ordering 213

Modern Restaurant Management

OCTOBER 26, 2022

A Federal Reserve Bank of San Francisco Diary of Consumer Payment Choice report further revealed that consumers continued to use credit cards and debit cards for most of their payments, accounting for 57 percent of total payments in 2021 compared to 55 percent in 2020 and 54 percent in 2019. percent in 2020. billion in fees.

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Consumer Goods Restaurant Law Audits Customer Service 180

Chowly

FEBRUARY 23, 2024

While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. Sales and Economic Forecast Independent restaurants bore the brunt of the pandemic, with approximately 10% closing in 2020 compared to 2.5% trillion in sales for 2024 signals strong economic activity.

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Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. Read on for our key predictions to help operators get a leg up. Read on for our key predictions to help operators get a leg up. Key 2022 Challenges. Labor Shortages.

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Loyalty Program 2022 Kitchen Safety Customer Experience 231

Ordyx

DECEMBER 19, 2019

​2019 marked the 10th consecutive year of record sales for the distilled spirits industry. Educate Your Staff on Variance While Training Them By reinforcing the impact of variance has on your business, you can begin to cultivate a detail-oriented workforce that operates with these costs in mind. ​​​I.

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Bar Operations 2020 Point of Sale 52

Cheetah

MAY 17, 2021

What Can Restaurant Operators Do with the Funds? Just how much financial support you may be eligible for depends on when you started operating your restaurant. We know that government paperwork isn’t everyone’s cup-of-tea. Who Manages the Restaurant Revitalization Fund? billion dollar COVID-19 RRF to small food and beverage businesses.

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Modern Restaurant Management

APRIL 13, 2022

As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. Retaining and Attracting Employees.

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POS Food Supply Mobile Ordering Point of Sale 216