Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food.

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2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

OCTOBER 4, 2021

The findings have offered insight into consumer expectations to support restaurant brands as they work to navigate ongoing operating, social, and economic shifts over the past year and a half. The data also points to a broken customer arrival experience. The State of What Feeds Us. Restaurant apps reign supreme over third-party apps.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 He also operates Cali BBQ Media and hosts the Digital Hospitality Podcast, and is an advocate for digital hospitality as a means to grow your business.

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2021 Front of House Social Media Back of House 370

7 Shifts

DECEMBER 16, 2020

We spoke with Zack Shwab, one of The Snug’s co-founders, to learn about how their tech-savvy business evolved during 2020 and where they see the future of restaurants heading. Evolving restaurant operations during COVID-19 At the start of the COVID-19 pandemic, like many restaurants, The Snug closed its doors to diners.

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FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening.

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2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JANUARY 22, 2020

Unlike before, when you had to memorize the delivery numbers of your favorite fast-food chains, you can now order in with just a click. Thanks to the arrival of food delivery applications, the casual diner can now satisfy his or her cravings whenever he or she pleases. Online Ordering and Mobile Apps. Online Ordering and Mobile Apps.

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Customer Service 2020 Social Media Mobile Ordering 228

7 Shifts

SEPTEMBER 20, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Scheduling software like 7shifts can also pull data from your POS to track labor against sales and get a more accurate picture of your labor cost—saving your restaurant money and time. SkiptheDishes.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020?

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2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. consumers’ meal delivery sales, followed by Uber Eats, which gained 24 percent.

Online Ordering 188

Online Ordering Point of Sale Management Management 188

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date. Return to on-premise.

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2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

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Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

NOVEMBER 4, 2021

One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup. And as restaurants pull more sales through their digital menus they benefit from additional first-party data, stronger customer relationships, and margin expansion.

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Mobile Ordering Marketing Menu Fast Casual 203

Modern Restaurant Management

OCTOBER 26, 2021

This may come with little surprise, particularly as these third-party services also helped restaurants that didn’t have the logistical infrastructure to quickly pivot and at least continue some level of operation through delivery. Most notably is the shift to mobile and the way in which consumers patronize their favorite restaurants.

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Mobile Ordering Fast Casual Download Customer Experience 218

Foodable

JANUARY 14, 2021

Barron and LeFranc explore the brand successes and failures of 2020, and what that means for restaurants in 2021. Three Key Points: Do not expect normalcy to return until 2022. Three Key Points: Do not expect normalcy to return until 2022. Tweetable Quotes: “Look at your facility as a sales-per-square-foot feature.

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2020 2021 Fast Casual Point of Sale 69

Modern Restaurant Management

NOVEMBER 8, 2021

The rise in popularity of contactless payments can mean leaner operations, happier staff, and – most importantly – happier customers. By equipping your point-of-sale system to accept contactless payments using a QR code that people can simply scan on a smartphone, you’re empowering your diners to pay at their own pace.

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Point of Sale Fast Casual Technology Equipment 245

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago. ” 2.

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2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

MARCH 15, 2021

They need to know if your brand is fun and casual, professional and fast-paced, or passionate and customer-service oriented. It’s important to be discerning at this point in the process, and to make sure the person you’re engaging with is the right fit for your restaurant. Get the Culture and Branding Right.

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Franchise Franchising Employee Relations Fast Casual 208

KaTom

SEPTEMBER 15, 2020

The chain reported its highest average sales week in the past eight years during May 2020. The Deep Dish on Pizza Chains During COVID-19. Pizza chain responses to COVID-19 have varied, but most have expedited their new-hire processes, with some hiring through texts and others streamlining training. The Rise & Fall of the Hut.

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2020 Kitchen Safety 2025 Franchise 61

Modern Restaurant Management

MAY 5, 2022

Covantis is a blockchain-powered digital operations platform that eliminates paper-based post-trade processes and increases efficiency, while decreasing operational risks for bulk commodity shipments. Crypto has not made up a big portion of Starbucks' overall sales, but this collaboration is significant nonetheless.

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Serving Loyalty Program Food Supply Point of Sale 189

Modern Restaurant Management

OCTOBER 22, 2020

“The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.” ” Many of the concepts are designed to grow off-premise sales, including ghost kitchen formats and smaller takeout footprints as low as 1,000 sq.

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Franchise Franchising Loyalty Program Kitchen Safety 154

Hot Schedules

JUNE 22, 2020

E ach time we interact with restaurant leaders and their management teams, we ask them what their biggest operational challenge is – and they always say labor. But most businesses don’t actually have a labor problem – they have a sales and deployment problem. So what should a fast casual chain labor model look like?

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Fast Casual Point of Sale Casual Restaurant Law 78

Foodable

MARCH 29, 2022

Instacart still could be overvalued relative to DASH, however, as its revenue growth, last year was less than a third of DoorDash’s, 21% versus 69%, while its price-to-sales ratio is more than 50% higher at 13x compared to DASH’s 7.5x. Fast Casual Drive-Thru? Has Private Equity Money Dried up for Restaurants?" on Spreaker.

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Fast Casual Employee Relations 2021 Point of Sale 105

Modern Restaurant Management

JULY 2, 2021

The National Restaurant Association’s 2021 State of the Restaurant Industry report has some sobering findings: The restaurant industry ended 2020 with total sales $240 billion below the pre-pandemic forecast for the year. 1, 2020, more than 110,000 eating and drinking places were closed for business temporarily or for good.

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Social Media Point of Sale Email Marketing Fast Casual 189

Aaron Allen & Associates

MARCH 19, 2020

It’s amazing how fast this crisis is moving and how transformative and long-lasting the consequences will be globally. March 19, 2020 Domino's Announces Need for 10,000 Employees Domino's announces the need for 10,000 full-time and part-time employees to support increased demand for delivery. March 19, 2020. March 19, 2020.

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2020 Point of Sale Guest Recovery Government 130

Modern Restaurant Management

MARCH 31, 2020

Casual dining's share of restaurant visits was in free-fall from the 15th to the 22nd, and now has reached a more stable trend. COVID-19 Foot Traffic Analysis. The company is conducting daily analysis to keep up to date on foot traffic patterns. Visits to the airport dropped 7.1 percent in the first week of March. percent and 2.2

2020 112

2020 Food Safety Kitchen Safety Consumer Goods 112

Aaron Allen & Associates

AUGUST 15, 2023

We are seeing that the HORECA Middle East industry (Hotels, Restaurants, and Catering) continues to grow but in different ways, and operators are having a hard time identifying where the opportunities are. Hotel sales grew 23% over 2022, and Restaurants & Cafés grew by 17%. The first passenger station will be in Fujairah.

Hotels 52

Hotels Catering Tourism 2023 52

Restaurant365

JULY 8, 2021

But while off-premise demand has grown, in-person sales are coming back as more regions open up again. For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? However, in the era of social distancing, these burgeoning trends took off.

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Point of Sale FOH Fine Dining Online Ordering 78

Modern Restaurant Management

DECEMBER 16, 2019

Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percent in November, which represents the third consecutive month of positive sales growth and the strongest since January. Thanksgiving typically represents lower sales volumes for most industry segments.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. The deployment will test speeds in production, taste, quality and operational optimization with backend POS integration. White Castle Employs Flippy the Robot. ” Flippy ROAR will deploy later this fall.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Black Box Intelligence

SEPTEMBER 13, 2021

Understanding key restaurant calculations will help you assess your performance and plan your menu, labor needs, operating hours and marketing campaigns. Comparable Restaurant Sales. Comparable sales data tells you how much your restaurant sales changed year over year. Comparable Restaurant Foot traffic.

Guest Recovery 80

Guest Recovery Point of Sale 2021 Fast Casual 80

The Restaurant Group

SEPTEMBER 16, 2020

Changes and Opportunities in 2020 and Beyond. Let’s take a look at the emerging 2020 restaurant trends, changes, and opportunities. Needless to say, this has been a year like no other with unprecedented challenges. These will likely continue well into the foreseeable future. Restaurant Industry Changes. Shift to Curbside Pickup.

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Online Ordering Delivery Point of Sale Customer Service 148

Modern Restaurant Management

FEBRUARY 10, 2020

42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). broadline foodservice sales of plant-based meat have grown 37 percent in the past year. This data covers U.S.

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Hospitality Food Consumer Goods Point of Sale 183

The Restaurant Times

JANUARY 11, 2023

Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. According to Fast Casual research , 8 out of 10 US customers use voice search to locate restaurants. But why should you automate order taking when everything is working fine for you? .

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Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

NOVEMBER 1, 2019

The Krystal Company plans to refranchise approximately 100-150 company-owned restaurants to well-capitalized multi-unit operators as part of its ongoing business and fleet revitalization. "We've seen great success with the new restaurant prototype, remodels and operational upgrades. Krystal Eyes Refranchising. percent to +107.5

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Franchise Franchising Fast Casual Point of Sale 86

Lavu

NOVEMBER 11, 2019

Some restaurant chain owners see the transition as a step toward the future, largely because restaurant point-of-sale systems make it so easy. While 20% to 25% of Park Café’s sales were paid for in cash before the switch, Hart estimates that just 5% or 10% of customers paying in cash didn’t have a card.

Cash Management 85

Cash Management Point of Sale Fast Casual Café 85

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. . ” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. NAB Acquires SALIDO.

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Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

DECEMBER 12, 2019

Two additional cafes are under construction and slated to open in early 2020 in Highlands Ranch and Littleton. Salata is currently in high-growth mode and is actively seeking to expand into new markets in 2020. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado.

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Franchise Franchising Loyalty Program Book 110