Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. This report’s results are based on surveys conducted over a 12-month period from April 2019 to March 2020—the month when the first U.S. In 2019, 15.7

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. ” “Brand Loyalty 2020: The Need for Hyper-Individualization” is available for download. Generational divides.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

DECEMBER 29, 2020

Leveraging technology, Chayon managed to pivot the business model. I love giving my clients the option to order directly from my own website and being certain that I am always providing them with the best service I can.” ” Levanon pointed out the role technology has played in 2020 helping restaurants stay operational.

Technology 493

Technology Website Management Food Order Customer Service 493

ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. An inventory management system with automated restocking alerts keeps your stock levels in check. Too many missed reservations?

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

SEPTEMBER 27, 2021

In February of 2020, the restaurant industry was on a long, slow march toward digital sales growth. In March of 2020, the world changed. Throughout the remainder of 2020 and into 2021, the majority of restaurant brands spent most of their energy adapting to a channel switch. Something happened along the way, though.

Mobile Ordering 496

Mobile Ordering Email Marketing Online Ordering Website Management 496

Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

SEPTEMBER 30, 2020

Only 13 percent of respondents said that ordering from their favorite delivery app was important, but 38 percent said that the ability to easily order from the restaurant website mattered to them. As one visual example, here’s a closer look at Memorial Day’s 2019 vs. 2020 traffic: Holiday Expectations. Broader SMB concerns.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Delivery Options.

2022 547

2022 Online Ordering Customer Service Website Management 547

Modern Restaurant Management

MAY 8, 2020

Modern AI exists without the limitations that you see in movies, operating on everything from the smartphones in your pocket to the website that uses machine learning to track COVID-19. Capacity Management. The good news is that AI can help decrease food waste through bin management. Interactive Voice Response System.

Food Safety 522

Food Safety Kitchen Safety Front of House Website Management 522

Modern Restaurant Management

JUNE 19, 2020

Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements. In 2020, too many restaurant websites are still little more than digital brochures.

Website Management 502

Website Management Loyalty Program Front of House Point of Sale 502

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs.

Food Safety 508

Food Safety Online Ordering Website Management Food Order 508

Modern Restaurant Management

AUGUST 11, 2020

Your restaurant already has a crew of experts: chefs, bartenders, event managers, and more. Announce your virtual events via email, social media, your website, and anywhere else you post information for customers and prospects. Classes and Tastings. Show off their knowledge by hosting virtual classes.

Events 531

Events Entertainment Food Supply Equipment 531

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. They’re using that information for myriad purposes—from effectively managing inventory to launching new menu items. That said, tech solutions also introduce the potential for cybercrime.

2023 492

2023 Loyalty Program Point of Sale 2024 492

Modern Restaurant Management

MARCH 26, 2021

Whether customers order via text to order, online, or through an app—these orders will automatically connect to your restaurant management system. The real, long-term success of your restaurant lies in understanding the insights provided from your customers’ orders. Fast-Track Your Online Time-to-Market.

Ordering 566

Ordering Mobile Ordering Online Ordering Email Marketing 566

Modern Restaurant Management

NOVEMBER 30, 2022

Fast forward to 2020, a year when the world was forever changed by the COVID-19 pandemic. In fact, according to link management service Bitly, QR code downloads increased by 750% over an 18-month period starting in 2021. Next time you visit, the website remembers you and prompts you with activities based on your previous search.

Hospitality 450

Hospitality Download Website Management Customer Service 450

Modern Restaurant Management

APRIL 6, 2022

This provides peace of mind and allows them to proactively manage and optimize air quality as needed to help reduce risk and ensure the healthiest possible air environment. This is especially important for potential clients prone to allergies, given that the region has been clouded by recurrent wildfires in 2020 and 2021.

Fine Dining 495

Fine Dining Customer Service Kitchen Safety Employee Relations 495

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5

Technology 418

Technology Online Ordering Front of House Back of House 418

Modern Restaurant Management

JULY 14, 2020

With dining rooms having been shut down for the majority of 2020, the only option for people to visit their favorite restaurants has been through takeout or delivery. Update your website, social media, online listings, and answering machine with what you’re offering right now such as takeout, delivery, and curbside pickup.

Marketing 539

Marketing Social Media Influencer Online Ordering 539

Modern Restaurant Management

MAY 20, 2020

The guide provides recommendations for managing employee health, employee hygiene, and various operational issues including new standards for cleaning and sanitation of equipment and managing ongoing food pick-up and delivery. Take-out and delivery sales were slow to get started early on in the initial pandemic shutdowns.

Food Safety 508

Food Safety Consumer Goods Hospitality Food Order 508

Modern Restaurant Management

DECEMBER 20, 2021

POS and restaurant management software have made it easier than ever to set up your own system and cut out the need to reach out to a third-party whenever there are issues. from 2019 to 2020. Restaurants have discovered that they don’t need big, bulky, multi-page websites. Landing Pages.

Mobile Ordering 568

Mobile Ordering Online Ordering Consumer Goods Customer Experience 568

Modern Restaurant Management

SEPTEMBER 21, 2020

Here’s a wild guess: your plan for 2020 didn’t involve a restaurant-crushing pandemic. As the general manager of Yelp for Restaurants , my job is to help restaurants succeed. As restaurants pivoted to curbside pick-up and delivery, they needed ways to get traffic to their website. Neither did mine.

Front of House 488

Front of House 2009 Reservations Website Management 488

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. These features help make employees' (and managers’) lives easier.”

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

7 Shifts

SEPTEMBER 16, 2020

7shifts #open4business #denverdrag #hamburgermarysdenver A post shared by Hamburger Mary’s Denver (@marysdenver) on Jul 24, 2020 at 12:41pm PDT. 7shifts A post shared by Three Tree Coffee Roasters (@threetreecoffeeroasters) on Aug 14, 2020 at 9:08am PDT. Managers also check employees' temperatures before shifts.

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

Modern Restaurant Management

AUGUST 7, 2020

In early July 2020, a group of 239 scientists from 32 countries warned the World Health Organization (WHO) that the Coronavirus spreads mainly through the air. Unfortunately, most restaurants do not have modern building automation or energy management systems. The WHO responded quickly and confirmed that these scientists are correct.

Outdoor 508

Outdoor Back of House Retail Website Management 508

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Experienced a decrease in wages or loss of job on or after March 10, 2020. restaurant employees financially impacted by the coronavirus crisis.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The purchase is expected to be completed in September 2020.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Modern Restaurant Management

APRIL 14, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Add notifications on your website, delivery service sites, and social media platforms. Feel free to contact us with any additional ideas as we have these and many more on our website.

Healthcare 468

Healthcare Front of House Social Media Website Management 468

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

ChowNow

DECEMBER 7, 2020

Don’t forget to add the items to your online menu, and promote them on your website, email, Instagram, Facebook, and other marketing channels. Get in the holiday spirit by creating new content for your website and social media channels. The post Checklist: 6 Restaurant Holiday Marketing Ideas for 2020 appeared first on ChowNow.

Marketing 221

Marketing 2020 Email Marketing Seasonal Menu 221

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. To view all of the available resources or connect with a US Foods expert, visit the company’s website here. No cover fees through September 30, 2020.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. To view all of the available resources or connect with a US Foods expert, visit the company’s website here. No cover fees through September 30, 2020.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Plus, Square is also waiving dispatch fees until July 1, 2020.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. 46 percent would love to manage their dietary preferences with their favorite establishments.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Goliath Consulting

MAY 19, 2020

It can be stressful to manage a growing catering business without relying on technology. there will be logistical challenges in trying to keep track of every detail without a business management software. Are you interested in managing your catering program? INVEST IN TECH.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

7 Shifts

APRIL 20, 2020

The CERB is a new relief program that offers funds to individuals (such as your restaurant staff and managers) who have lost their income due to COVID-19. Restaurant employees, managers, or owners could receive a taxable benefit of $2,000 a month for up to 4 months. Canada Emergency Response Benefit (CERB). What does my restaurant get?

Website Management 376

Website Management Government Article 2020 376

Modern Restaurant Management

JUNE 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic trends, the rise of the cautious consumer and the takeout shakeout. The consumer segments most likely to use alternative channels for order are: Younger consumers (<34 years old) – 34 percent app / website order intention.

2020 324

2020 Food Safety Online Ordering Point of Sale 324