Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

DECEMBER 3, 2020

Currently, PJ’s Coffee has 124 locations and by the end of 2020, the franchise is expected to open an additional six cafes throughout the country. It’s clear to us she is someone who can help us grow and innovate and make sure we are making decisions to keep us relevant 10 years from now.” Orlando: Up to 40 locations.

Franchise 140

Franchise Franchising Catering Online Ordering 140

Modern Restaurant Management

AUGUST 14, 2020

“Virtual kitchens are a unique franchising opportunity that gives us a new and innovative way to capitalize on consumer trends at a low cost,” said Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc. Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. Holiday Plans Impacted by COVID.

2020 134

2020 Mobile Ordering Online Ordering Merchandise 134

EATER

MAY 5, 2021

The Most Magical Place on Earth amended nearly all its operations to safely accommodate guests in its four theme parks — the Magic Kingdom Park, Disney’s Animal Kingdom, Epcot, and Disney’s Hollywood Studios, collectively known as the Walt Disney World Resort — when it reopened in July 2020 after an unprecedented 117-day closure.

Mobile Ordering 91

Mobile Ordering Hotels Reservations Outdoor 91

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

Food Truck 123

Food Truck Customer Service Customer Experience Dietary Restrictions 123

Modern Restaurant Management

OCTOBER 16, 2020

The Manifest surveyed 501 people about their food delivery and restaurant habits during COVID-19 and found that two-thirds of people ate in-person at a restaurant in July 2020. Nearly two-thirds of people (65 percent) ordered food delivery in July 2020 as food options remain in-demand, but restaurant profit margins decrease with delivery.

2020 219

2020 2030 Hotels Food Safety 219

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Cloud kitchen menu items are optimized for ease of production and reliability of food quality upon delivery.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

NOVEMBER 24, 2021

The brand has been able to create an entirely new category of menu items, transforming the familiar comfort food of chicken and waffles into its photo-worthy and on-the-go staple. Its concise, yet scalable menu, does not necessitate the need for large retail space, allowing for creative opportunities to grow and innovate into the future.

Franchise 172

Franchise Franchising Loyalty Program 2022 172

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. “I wanted to make sure the whole menu, flavors, and even the packaging was on point,” said Tyga. ” Tyga Bites Launches.

Food Safety 205

Food Safety Mobile Ordering Kitchen Safety Online Ordering 205

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

Online Ordering 138

Online Ordering Customer Service Seasonal Menu Food Order 138

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 158

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 158

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 98

Catering 2024 2023 Guest Recovery 98

Modern Restaurant Management

DECEMBER 28, 2020

Those that are continuing to prosper had their technological house in order prior to the pandemic. Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS.

2021 189

2021 Kitchen Safety Food Safety Mobile Ordering 189

Modern Restaurant Management

MAY 28, 2021

Clean Juice Chief Executive Officer, Landon Eckles described 2020 as challenging but resolute in lauding its franchise partners and support staff in the company’s response to the global pandemic. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. Clean Juice Celebrates Franchisees.

Franchise 186

Franchise Franchising Fast Casual Loyalty Program 186

Modern Restaurant Management

NOVEMBER 19, 2020

Applications are being accepted through December 31, 2020. 1, 2020), The LEE Initiative and Maker's Mark will host virtual events that extend philanthropic efforts even further. Each order placed via Sharebite results in a donation made to City Harvest, specifically to help alleviate childhood hunger in local communities.

Mobile Ordering 124

Mobile Ordering Kitchen Safety Online Ordering Coaching 124

Modern Restaurant Management

AUGUST 25, 2021

” Differentiating itself in the popular Mexican quick-service segment, Taco John’s prides itself on a unique menu that features delicious, quality-made food. The franchise increased its annualized figure by $400,000 from 2019 to 2020, a jump four times larger than its increase in the previous year. & Canada.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchise 151

Franchise Franchising Food Truck Loyalty Program 151

Modern Restaurant Management

FEBRUARY 6, 2020

We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” locations, whether joining us on vacation or business travel. CPK’s global footprint includes more than 240 locations in 10 countries and U.S.

Franchise 127

Franchise Franchising Fast Casual Customer Experience 127

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 178

Franchise Franchising Leadership Beverage 178

Modern Restaurant Management

MARCH 16, 2020

data highlights: Usually, QSR brands see a dip in traffic from the last week of February to the first week of March, but three of the eight saw those fortunes turn in 2020. 17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only.

Mobile Ordering 105

Mobile Ordering Online Ordering Point of Sale POS 105

Goliath Consulting

DECEMBER 6, 2020

2020 has certainly been a year like no other for the industry. Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. Mobile Apps and Data.

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. Denver, and San Francisco currently under exploration for 2020. An administrative law judge denied their motions to approve the settlement agreements.

Mobile Ordering 91

Mobile Ordering Catering POS Customer Experience 91

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

JANUARY 17, 2020

In 2020 alone, Curry Up Now anticipates opening 12 locations across the country. Ingredients are clean and sourced from local vendors whenever possible, and the menu is designed to support vegan, gluten-free, and Halal diets in an effort to accommodate all guests, no matter their dietary preferences. Taco Bell's 2020 Commitments.

Franchise 112

Franchise Franchising Fast Casual Leadership 112

Modern Restaurant Management

SEPTEMBER 24, 2021

With the 2020 induction delayed due to the pandemic, 2021 will welcome two classes into this illustrious club. Subway® fan brand love is stronger than ever following the launch of Eat Fresh Refresh™, a campaign debuting the biggest menu changes in the brand’s history. Subway Reenergized.

Franchise 175

Franchise Franchising Customer Experience Fast Casual 175

Modern Restaurant Management

AUGUST 19, 2020

The purchase is expected to be completed in September 2020. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Brands Inc. will acquire the Johnny Rockets restaurant chain from an affiliate of private equity firm Sun Capital Partners, Inc.

Kitchen Safety 199

Kitchen Safety Loyalty Program Delivery Customer Service 199

Modern Restaurant Management

FEBRUARY 25, 2020

The final rule will be effective April 27, 2020. In 2020, Condado will open seven new locations, including entering a new market in Dayton, Ohio and adding a second location in Detroit, Michigan. The James Beard Foundation named the six recipients of its 2020 America's Classics Award. and Maria Washington).

Mobile Ordering 117

Mobile Ordering Front of House Customer Experience Back of House 117

Modern Restaurant Management

MARCH 11, 2020

.” The 25th edition of Scoop features products designed to help bar-and-grill operators easily get creative and innovate with their menus, with elevated, upsell-worthy versions of their traditional bar-and-grill fare. Innovative Experiences. It can be served with signature dips or used as a slider bun for a sandwich.

Bar 127

Bar Cash Management Loyalty Program Point of Sale 127

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. Each member of the coalition is committed to responsibility.

Fast Casual 134

Fast Casual Casual Menu Mobile Ordering 134

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. National Menu Trends. Order for Pickup Stats.

2019 135

2019 Mobile Ordering Online Ordering Customer Experience 135

Modern Restaurant Management

DECEMBER 31, 2020

“This has brought about a level of creativity that we believe will continue to fuel innovation for the year ahead.” 2020 Trend of the Year “Vegan Goes Viral” (cringe). While we may never use the word “viral” again, 2020 was still the year that vegan cuisine entered the mainstream.

2021 199

2021 Hotels Airlines Guest Recovery 199

Modern Restaurant Management

NOVEMBER 5, 2019

During that period, McDonald's also undertook several "velocity growth accelerators," including (1) an Experience of the Future layout, which features a combination of ordering flexibility, customer experience, and a more streamlined menu; (2) mobile ordering and payments; and (3) delivery alternatives. "When

Waste 87

Waste Food Leadership Customer Service 87

Modern Restaurant Management

SEPTEMBER 14, 2021

In 2020, as the country was forced to reckon with a pandemic that laid bare existing racial injustice and inequities, the organization heard calls from the restaurant community and the public for a more inclusive and transparent Awards process. Who is a James Beard Award winner? Tattle is integrating with Thanx.

Food 162

Food Tip Distribution Guest Recovery Food Safety 162

Modern Restaurant Management

FEBRUARY 28, 2020

San Diego Entrepreneur and Mission Beach area residentn Brad Hunter is disrupting the luxury hospitality industry with an entirely uncharted concept: AQUAlounge , an floating nautical experience slated to debut in San Diego, California in fall of 2020. “I found inspiration on my travels. Zagat debuted Zagat Stories.

Coaching 143

Coaching Point of Sale Customer Experience Retail 143

Modern Restaurant Management

JUNE 19, 2020

Both applications give borrowers the option of using the original eight-week covered period (if their loan was made before June 5, 2020) or an extended 24-week covered period. “With Relish’s delivery options, our employees can order and enjoy food from restaurants they love without leaving the building.

Food Safety 119

Food Safety Customer Experience Website Management Employee Relations 119

Modern Restaurant Management

APRIL 7, 2020

Small actions like buying a gift card, ordering take-out, or leaving a review can make a difference. "If everyone who can afford it ordered one gift card or a meal for delivery, that income could make all the difference in helping the local restaurant they love pay its bills and its staff during this period."

Tip Distribution 157

Tip Distribution Healthcare Hospitality Food Supply 157