Modern Restaurant Management

NOVEMBER 7, 2022

Since April 2020, we have tracked changes in consumer behavior and sentiment in our quarterly surveys to understand better what customers want and need. We recommend incorporating the following strategies in your 2023 planning: Schedule regular value messaging into your 2023 marketing calendar. Take advantage of loyalty programs.

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7 Shifts

OCTOBER 15, 2020

Never before has our local market experienced such a massive disruption to the restaurant industry as we are experiencing with the Coronavirus pandemic. The program ultimately supported 95 restaurants and 1,000 workers in the industry. Anyone can anonymously call or text in tips about restaurant violations to Cuomo’s state task force.

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2020 Restaurant Law Fine Dining Outdoor 285

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Sales and Economic Forecast Independent restaurants bore the brunt of the pandemic, with approximately 10% closing in 2020 compared to 2.5% Learn about Digital Marketing that's done-for-you.

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2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

DECEMBER 28, 2020

And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. Restaurant owners are as busy as they’ve ever been, so they will look for marketing platforms that allow them to efficiently and effectively set their marketing campaigns, to drive traffic and growth without added effort.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

OCTOBER 18, 2021

We saw “homegating” become a trend in 2020 and have concluded that because of the innovations being introduced in the space, it will continue for years to come as consumers are now accustomed to enjoying direct-to-consumer food and beverage options. The subscription includes several taco options, making ordering simple.

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Loyalty Program Online Ordering Mobile Ordering Beverage 197

Modern Restaurant Management

AUGUST 27, 2021

Tap into the lucrative new mover market during the peak moving season this summer to build loyal customers and increase profits at your restaurant. More than 100,000 eating and drinking establishments closed in 2020, Fortune reported. What Is New Mover Marketing? Top Three Reasons to Try New Mover Marketing. Strike First.

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Loyalty Program Point of Sale Certification Marketing 145

Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. . Despite these struggles, Alignable also learned in its poll that the No.

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2021 Loyalty Program Retail Online Ordering 178

Focus POS

AUGUST 19, 2020

San Antonio, TX — August 19, 2020 — Focus POS, a leading provider of restaurant point of sale software, introduces Focus Loyalty + Gift. Focus Loyalty empowers restaurateurs to keep in touch with customers even in the most difficult of times. Focus Loyalty plans can be configured in a variety of ways. About Focus POS.

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The Restaurant Times

JUNE 12, 2021

With 35+ years of experience across India & the Middle East, Tapan has been associated with the development of hundreds of restaurants across these markets with brands including Papa John’s, Chili’s, Burger King, Pizza Hut, and Outback Steakhouse. The program enabled the marketing team to closely track all the customer movements.

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Modern Restaurant Management

MAY 5, 2022

After announcing the partnership, the company ran a pilot program in outlets in Denver this month. When it opened up in November 2020, it only accepted bitcoin as payment, but now there are several other ways you can do so, including Ethereum, among others. Innovative Loyalty Schemes. Marketing and publicity.

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Serving Loyalty Program Food Supply Point of Sale 189

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods.

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Mobile Ordering Webinar Loyalty Program Online Ordering 197

Modern Restaurant Management

FEBRUARY 10, 2020

New GFI-commissioned data also released today reveals the size of the market opportunity on offer and shows that U.S. 58 of the top 100 restaurant chains are taking advantage of the plant-based market opportunity–even increasing their plant-based offerings from 25 to 50 percent of their menu, like Panera Bread plans to do.

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Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Sales velocity is now +4 percent vs January 4, 2020. Kicking orders to the curb.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. million over the next five years to build and sustain the program. ” Delivering Jobs.

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Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

JANUARY 13, 2021

The old nursery rhyme, “Jack be nimble, Jack be quick” could sum up the actions of successful restaurant operators in 2020. QSRs and fast casuals are right to innovate and add to the drive-thru lane, but the investment is only as good as the execution, according to consumers. In other words, you have to be quick.

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2021 Fast Casual Consumer Goods Loyalty Program 195

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods.

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Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

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Modern Restaurant Management

AUGUST 14, 2020

“Virtual kitchens are a unique franchising opportunity that gives us a new and innovative way to capitalize on consumer trends at a low cost,” said Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

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Franchise Franchising Kitchen Safety Food Safety 189

Goliath Consulting

NOVEMBER 23, 2021

QR codes have been around since 2010, but they didn’t catch on for mainstream use in North America until the 2020’s.” According to Total Food Service, QR codes can drive engagement and loyalty opportunities. QR can seamlessly connect diners to your digital marketing materials with just a quick scan.” in July, climbing 4.6%

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Loyalty Program Social Media Customer Experience Online Ordering 88

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . According to Mastercard , contactless payments were used by 80% of people surveyed in 2020. Restaurant Tech.

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2022 Front of House Cash Management Online Ordering 98

Squirrel Systems

JUNE 19, 2020

Capabilities such as online ordering , mobile POS , self-service , and loyalty programs are part of the bare minimum to succeed in the current environment and the future. Even prior to the recent health crisis, market forces were driving change and disruption in the industry.

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POS Loyalty Program Mobile Ordering Point of Sale 52

Restaurant365

JULY 29, 2021

Restaurants lost $270 billion in 2020 due to COVID-19 shutdowns and restaurant restrictions, and the crisis sent many companies into a tailspin. According to the National Restaurant Association , in 2020, 110,000 restaurants closed permanently, and 2 million restaurant industry jobs were lost. Evolve, innovate, adapt.

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Cash Management Point of Sale Inventory 2021 78

Deliverect

DECEMBER 27, 2020

Since the first online order was placed in 1994, massive industry digitization and demand for intuitive online ordering experiences have led to swift innovation in online ordering technology. However, in May of 2020, U.S. In 2020, Uber and Postmates announced a $2.65 restaurant transactions were attributed to online orders.

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Online Ordering Ordering Point of Sale Mobile Ordering 120

The Restaurant Times

JANUARY 11, 2023

Automation is the key to unlocking greater productivity and innovation, freeing up humans to focus on higher-level work and creative endeavors. Even technology comes with a price tag, continuous innovations and wide adoption make them more accessible and cost-effective. . How Should You Integrate Automated Order Taking? Conclusion.

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Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

JULY 14, 2020

“White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

FEBRUARY 17, 2020

We’re thrilled to continue to support this incredible team in 2020 and beyond.” By utilizing Showcase Ads and measuring the results with Store Visits, brands are able to target their new or seasonal product offerings to a hyper-local audience and know the impact of their marketing campaigns on driving consumers into stores.”

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Sports Point of Sale Entertainment Customer Experience 153

Modern Restaurant Management

NOVEMBER 24, 2021

The organization is run by Veterans and former First Responders with a passion for helping heroes in search of their next calling and offers a variety of programs to help veterans and current and former first responders succeed within the franchising space.

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Franchise Franchising Loyalty Program 2022 177

Modern Restaurant Management

DECEMBER 16, 2019

percent year over year according to Black Box Intelligence’s Market Share Report. Restaurants have had to keep up with this growth from a staffing standpoint amid the most difficult labor market in decades. data highlights: Despite summer dips, Starbucks remained the market leader, taking 27.9 percent of market share.

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2019 Compost Mobile Ordering Point of Sale 128

Squirrel Systems

FEBRUARY 24, 2021

2020 brought several changes to the way hospitality businesses around the world were able to run and serve guests. In 2020, 53% of all adults said that purchasing food through take-out and delivery is essential to the way they live 1. Outdoor dining and patio dining have proven to be reliable business drivers for restaurants in 2020.

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2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

JUNE 3, 2021

It’s the next evolution of personalization, speed and convenience layered with a unique brand experience that will best position restaurants to win market share.” 63 percent want designated drive-thru lanes for mobile orders, far outranking other restaurant innovations. ” Highlights from the report include: Fast Food.

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2021 Fast Casual Mobile Ordering Guest Recovery 189

Deliverect

DECEMBER 27, 2020

Since the first online order was placed in 1994, massive industry digitization and demand for intuitive online ordering experiences have led to swift innovation in online ordering technology. However, in May of 2020, U.S. In 2020, Uber and Postmates announced a $2.65 restaurant transactions were attributed to online orders.

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Online Ordering Ordering Point of Sale Mobile Ordering 78

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty.

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Travel Food Hotels Loyalty Program 118

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

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2021 Guest Recovery Online Ordering Point of Sale 189

Goliath Consulting

APRIL 15, 2021

The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. Customers are prioritizing value, convenience and speed more than ever, and loyalty programs that are able to provide these perks are reaping the benefits from growing sales to more return customers.

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Loyalty Program 2021 Mobile Ordering Customer Experience 88

Modern Restaurant Management

NOVEMBER 14, 2019

This evolution includes the introduction of a new smaller 3,000-7,000-square foot footprint, more tech-savvy concept that features a bar-centric atmosphere, tabletop ordering, kiosks and new appetizer items with 5-10 units in the works currently set to open in 2020. You used to have to hire an advertising agency to market to your customers.

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Advertising Social Media Loyalty Program Technology 144

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. The most important factor for Americans to join a brand loyalty program?

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2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

NOVEMBER 20, 2019

Expansion in the Middle East, Australia, and Europe will also be additional areas of focus starting in 2020. plus new product rollouts, including the introduction of the brand’s popular, industry-first Cauliflower Pizza Crust, in its key global markets of South Korea, Mexico, and Dubai. ” Rex's Ready to Grow. .”

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