Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. When was a time when you went out of your way to delight a guest?

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. million in February 2020. Failure to adapt will make securing a seat at the table an uphill battle for tech companies. Quirky Combos : This year, we also saw some unique combinations!

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

JULY 1, 2020

Yelp’s diners seated data shows significantly more people are dining-in at restaurants. During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. Diminishing Customer Satisfaction With Restaurants May Hamper Recovery Efforts. percent to 77.9.

2020 180

2020 Travel Food Safety Consumer Goods 180

Touch Bistro

APRIL 28, 2021

As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. First and foremost, gift cards provide restaurants with an immediate source of revenue – cash that can be incredibly valuable in the early months of recovery. Immediate Cash Flow. Boost Sales.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. Breakfast burritos were the 7th most ordered item on DoorDash in 2020.

2020 195

2020 Franchise Franchising Food Order 195

Modern Restaurant Management

JULY 30, 2021

” In 2020, seed-stage venture capital firm Liquid 2 Ventures (L2V) added Curry Up Now as the first restaurant in its portfolio with an investment that supports the expansion of corporate and franchise locations nationwide. doubled the number of ghost kitchens worldwide since June 2020. ” Nathan's Gets the Ghost.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. 32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. The importance of making guests feel comfortable. 32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. Holiday Plans Impacted by COVID.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. join a waitlist before they arrive so they can be seated immediately).

2020 189

2020 Food Safety Hotels Dine-in 189

Modern Restaurant Management

JULY 7, 2020

We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.” ” Guzzetta was ranked as the second Most Influential Restaurant Executive in the country by Nation’s Restaurant News in January 2020. EarlyBirdCapital Inc. SevenRooms Secures Funding.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

DECEMBER 4, 2020

from February 1 to April 30, 2020, during the early part of the pandemic. ” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. percent demand decline. . The study is a follow-up to a related survey, which was published in June. Shopping malls.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

JUNE 17, 2021

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. ” Franchise opportunities remain in areas across the U.S.,

Franchise 172

Franchise Franchising Food Truck Loyalty Program 172

Modern Restaurant Management

SEPTEMBER 3, 2020

Adapting Your Footprint for Outdoor Seating. In areas of the country, such as Miami-Dade County, Florida, where our firm is located, restaurants have been able to reopen – if they have outdoor seating that meets social distance requirements. Judiciously monitor your employees’ health as well. Think Long-Term.

Fine Dining 201

Fine Dining Restaurant Law Food Truck Outdoor 201

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. Takeout For Good. Redesigning workflows to ensure safe distancing between employees.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

Catering 100

Catering 2024 2023 Guest Recovery 100

Modern Restaurant Management

FEBRUARY 28, 2020

San Diego Entrepreneur and Mission Beach area residentn Brad Hunter is disrupting the luxury hospitality industry with an entirely uncharted concept: AQUAlounge , an floating nautical experience slated to debut in San Diego, California in fall of 2020. “I found inspiration on my travels.

Coaching 167

Coaching Point of Sale Customer Experience Retail 167

Uncorkd

APRIL 18, 2018

Springtime is like the impatient little kid, buckled in the back seat during a long drive, pulling fruitlessly at the seat belt strap while their feet kick air, repeatedly asking, “Are we there yet?” then take stock of these wine trends that will reward your guest’s eagerness to enjoy spring.

2018 46

2018 Guest Recovery 2017 2012 46

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. The companies will launch a two-way integration.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

OCTOBER 29, 2020

of food over 9,720 baskets since the pilot was instituted in late September 2020. When we started Lunchbox 18 months ago, we wanted to help restaurants with a strong ethos and identity speak to their guests directly. launched Holiday Scoop 2020, “Wow Your Diners On- and Off-Premise.” Chowly Teams with Grubhub.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Restaurant365

MAY 7, 2020

Familiarize yourself with the Families First Coronavirus Response Act: Employer Paid Leave Requirements (FFCRA), which are effective through December 30, 2020. Do not allow guests to congregate in waiting or bar areas. Design a process to ensure guest separation while they are waiting to be seated.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

NOVEMBER 5, 2019

Increasing industry awareness of the Bill Emerson Good Samaritan Act (“Act”) so as to encourage safe and effective food donation and recovery. According to OpenTable, the time that a restaurant expects a table to be occupied can vary from 45 minutes to four hours making it difficult for floor managers to optimize their seating.

Waste 101

Waste Food Leadership Customer Service 101

Modern Restaurant Management

FEBRUARY 14, 2020

” Throughout 2020, the culinary team at Walk-On’s will feature select burgers from the menu as the “Game On Burger.” ” With plans to grow over 50 locations in 2020, Walk-On’s’ expansion will allow the Game On Foundation to further its reach and help even more young athletes thrive.

Back of House 131

Back of House Hotels Leadership Design 131

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Both applications give borrowers the option of using the original eight-week covered period (if their loan was made before June 5, 2020) or an extended 24-week covered period.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

SEPTEMBER 23, 2020

“Our customers have been through a lot in 2020, and we want to be sure that they are able to successfully reach their patrons and embrace this new way of dining,” says Ed Wayda, senior brand manager for Smithfield Culinary. The contest ends on December 31, 2020. New Features from OpenTable. Self-Fill Bottle Program.

Serving 207

Serving White Paper Food Recycling 207

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. Nation’s Restaurant News , 2022) The average restaurant startup cost is $275,000 or $3,046 per seat in a leased building. This goes up to $425,000 or $3,734 per seat if you want to buy a location.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

FEBRUARY 14, 2020

Womply unveiled its third annual State of Local Restaurants report – a comprehensive look at when local restaurants do the most business, seat the most guests, and more. Womply’s 2020 State of Local Restaurants report is now available on Womply.com. 22, 2020, Planters’ orders hit a one-year high on goPuff.

2020 122

2020 Waste Food Order Point of Sale 122

Modern Restaurant Management

MAY 5, 2021

CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. velocity in Neighborhood Bars has grown by 447 percent vs the equivalent week in 2020. Positive Signs for On-Premise. California. " Beverage Insights.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Half of restaurants will invest in making their patio a cold weather seating option, while the other half will not. Restaurant Adaptation.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

JULY 1, 2021

Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Like we saw in Grubhub's 2020 Year in Food Report, diners continue to eat plant-based, but the pace has slowed down a bit compared to previous years. million on food in 2020. Thai Thani – 2021 NW Market St B, Seattle, WA 98107.

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

JUNE 1, 2020

However, growth in average spending per guest remains negative for full-service restaurants. According to Guest Trends Insights: Guest sentiment for “off-premise” restaurant offerings improved in March as restaurants began shifting their efforts toward improving to-go and delivery operations.

2020 129

2020 Food Safety Online Ordering Guest Recovery 129