Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

A Wine Story

SEPTEMBER 21, 2020

Wine Business Trends 2020 - Wine Business Monthly. Man Ordering Wine Online - Wine Business Trends. Are you curious about wine business trends 2020? They covered wine business trends that included online purchases, as well as new packaging for wine. Buying Wine Online. Machine Learning?

Webinar 204

Webinar Website Management Online Ordering Customer Experience 204

Modern Restaurant Management

MAY 8, 2020

Modern AI exists without the limitations that you see in movies, operating on everything from the smartphones in your pocket to the website that uses machine learning to track COVID-19. For your restaurant, communications are limited to the closed circuit of your business, from the front-of-house to the kitchen. Communications.

Food Safety 208

Food Safety Kitchen Safety Front of House Website Management 208

Restaurant Clicks

OCTOBER 9, 2021

720 Justison St, Wilmington, DE 19801 Phone: 302-652-3474 Visit Website. Order Online. Kid Shelleen’s Charcoal House & Saloon. 1801 W 14th St, Wilmington, DE 19806 Phone: 302-658-4600 Visit Website. It can be tricky when you’re trying to find different food choices. Best Restaurants in Wilmington.

Back of House 147

Back of House Fast Casual Front of House Online Ordering 147

Apicbase

FEBRUARY 29, 2024

million tons in 2020 and 12 million tons in 2021. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. million tons in 2020 and 12 million tons in 2021. At first glance, some stats might seem to contradict each other. Let’s dig in. by 2032, reaching $4,046.1

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JUNE 19, 2020

Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements. Thus, e-commerce is quickly moving front and center. Of course, collecting that data is one thing, and interpreting it is another.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Restaurant365

OCTOBER 8, 2021

The ghost kitchen segment was already around at the beginning of 2020, but the market became even more significant in the restaurant industry during the COVID-19 pandemic. This kind of restaurant serves customers solely through online orders and delivery. Let’s dive into the details. Benefits of running a ghost kitchen.

Front of House 78

Front of House Back of House Website Management Delivery 78

Restaurant Clicks

NOVEMBER 1, 2021

Mahogany Prime Steakhouse PRHYME: Downtown Steakhouse Blue Stone Restaurant McGill’s Ruth’s Chris Steak House Jamil’s Fleming’s Prime Steakhouse & Wine Bar Spudder Polo Grill LongHorn Steakhouse Saltgrass Steak House Texas de Brazil. 4840 E 61st St, Tulsa, OK 74136 Phone: 918-494-4043 Visit Website.

Front of House 106

Front of House Fine Dining Back of House Website Management 106

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Future Food

JANUARY 30, 2020

Attica Restaurant (Image via Institute of Managers and Leaders). At the other end of the scale is McDonald’s which has revamped its ordering process to be much more reliant on technology and contact-less interactions. Reducing opening hours – while this reduces variable costs, it spreads fixed costs (rent, security, website, etc.)

Technology 107

Technology Front of House Customer Service Back of House 107

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Holiday Hangovers : On the days after holidays like St.

2024 190

2024 2023 Food Order 2013 190

The Restaurant Times

JUNE 26, 2021

Uncertainty in the restaurant industry increased after being hit by the first wave of COVID-19 in 2020. managing each step efficiently can be challenging. managing each step efficiently can be challenging. Therefore, a well-prepared restaurant checklist is required to manage the reopening process in the smoothest possible way.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

Bingage

APRIL 28, 2020

Will be also sharing expected food industry trends 2020 stated by experts if the industry (Read the complete article for this ). Cloud Kitchens take customers orders either online or by telephone. They primarily rely on online food aggregators such as Swiggy, Zomato, or online website or app. Bn by 2023.

Kitchen Safety 89

Kitchen Safety Front of House Online Ordering Food Safety 89

Modern Restaurant Management

FEBRUARY 4, 2020

PPX Hospitality Brands will manage two restaurant groups headquartered in metro Boston, the aforementioned Smith & Wollensky, and The Strega Group, a collection of Italian chophouses recently acquired from the Varano Group. This edition of MRM News Bites features Boston Market, Danu Partners, P.F. New CEO at Boston Market.

Online Ordering 123

Online Ordering Hospitality Leadership Design 123

Touch Bistro

JUNE 2, 2021

In fact, TouchBistro’s 2020 State of Restaurants Report (based on a study conducted prior to the pandemic) revealed that while one-third of operators had plans to adopt restaurant reservation software in the future, 57% were still relying on phone calls and walk-ins to make bookings. That means a big shift has to happen soon. Let’s dive in.

Reservations 98

Reservations 2021 Online Ordering Book 98

ChowNow

AUGUST 29, 2019

While some restaurateurs may confine the concept of customer experience to just their dine-in business, it is incredibly important to consider the experience for those ordering online takeout and delivery as well. Why does your restaurant’s online customer experience matter? Make it convenient and easy to use.

Customer Experience 60

Customer Experience Delivery Online Ordering Management 60

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? According to a report by the National Restaurants Association, more than 110,000 restaurants and bars closed their business for good or temporarily by the end of 2020. Even a small vegetable vendor can take orders via some kind of online ordering platform.

2021 52

2021 Email Marketing Front of House Cash Management 52

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. The Food Corridor powers cloud kitchens with booking and management tools How does a cloud kitchen work? Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Food delivery is nothing new, of course.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. 84% of diners look up the menu online before choosing a restaurant.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

OCTOBER 16, 2019

” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Currently, PJ’s Coffee has 124 locations and by the end of 2020, the franchise is expected to open an additional six cafes throughout the country. Tampa: Up to 50 locations.

Franchise 166

Franchise Franchising Catering Online Ordering 166

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. percentage points.”

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Black Box Intelligence

NOVEMBER 1, 2021

Grocery was one of the greatest beneficiaries in terms of share of wallet gains, along with online retail and home and garden. . While limited-service restaurants have been a clear beneficiary of pandemic-driven consumer behaviors changes, the biggest share takers, as of Q3 2021, are online retail as well as pet products and services.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

EATER

AUGUST 26, 2021

Your burger or tacos or pizza could be cooked anywhere by anyone — which is what makes the ghost kitchen concept so lucrative and appealing to owners and investors Ordering takeout or delivery is a lot like watching Netflix. There is no storefront, no dining room, and no front-of-house staff. Carlos Basabe.

Dine-in 101

Dine-in Delivery Equipment Fast Casual 101

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “We are proud to serve those who serve us and appreciate the ongoing efforts of the brave men and women working tirelessly on our front lines.” Virtual Barbecue Pit.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

BNG Point of Sale

JANUARY 7, 2022

Credit cards are the number one form of payment with businesses today, and with more businesses offering online purchasing each year, the future of credit cards remains bright. million reports of fraud were recorded in 2020 alone. The criminal can be a hacker, an over-the-phone or online customer, or even an employee. .

Online Ordering 52

Online Ordering Customer Service Small Business Presentation 52

BNG Point of Sale

JANUARY 7, 2022

Credit cards are the number one form of payment with businesses today, and with more businesses offering online purchasing each year, the future of credit cards remains bright. million reports of fraud were recorded in 2020 alone. The criminal can be a hacker, an over-the-phone or online customer, or even an employee. .

Online Ordering 52

Online Ordering Customer Service Small Business Presentation 52

EATER

SEPTEMBER 10, 2020

Food shows are the only way we can really get our product in front of our customers and get new accounts,” he says. “We After the pandemic began, they shifted production from gallon bags to jars, and set their website up for online sales. Bhalla has no backup plan and no clear path forward. View this post on Instagram.

Food 71

Food Catering Small Business Retail 71

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp's Economic Impact Report. Key findings for the restaurant industry include: Restaurant Closures Data. Restaurants had a high rate of permanent closures.

2020 180

2020 Travel Food Safety Consumer Goods 180

Touch Bistro

APRIL 18, 2021

A 2020 survey by the online publication Slate found that 36% of respondents said they would eat at a restaurant outdoors, while only 15% said they would eat at a restaurant indoors with reduced seating. Then, update your floor plan management tool to reflect your new outdoor restaurant seating arrangements.

Outdoor 52

Outdoor Kitchen Safety Food Safety Seating 52

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 211

Food Safety Mobile Ordering Online Ordering Kitchen Safety 211

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Experienced a decrease in wages or loss of job on or after March 10, 2020. Experienced a decrease in wages or loss of job on or after March 10, 2020.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. Customers can order and pay without speaking to a human and a runner delivers the food.

Fast Casual 221

Fast Casual Hiring Front of House Online Ordering 221

7 Shifts

SEPTEMBER 16, 2020

Take a look for yourself: View this post on Instagram Did y’all ever get a chance to watch our house rules that @heymisszarah, @kaileemykels and @jessicalwhor helped out together for us? 7shifts #open4business #denverdrag #hamburgermarysdenver A post shared by Hamburger Mary’s Denver (@marysdenver) on Jul 24, 2020 at 12:41pm PDT.

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 216

Mobile Ordering Front of House Fast Casual Customer Service 216