7 Shifts

MARCH 18, 2021

After a few weeks of uncertainty in February and early March 2020, COVID-19 was declared a pandemic on March 11, 2020, by the World Health Organization. How restaurant sales were impacted Shortly after lockdowns were initiated, restaurant sales across the board—from full-service dining to coffee shops—took a nosedive.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Focus POS

AUGUST 7, 2020

A ghost kitchen is a kitchen that operates in a space without a dining area. Since there is no front-of-house, you needn’t worry about staffing any front-of-house employees, either. . Without on-premises dining to worry about, you free up space and can easily solve challenges within your workforce. .

2020 167

2020 Front of House Kitchen Safety Back of House 167

Restaurant Clicks

DECEMBER 5, 2021

With huge numbers of people milling around the city, private dining venues are necessary for special occasions, wedding receptions, or work dinners. With huge numbers of people milling around the city, private dining venues are necessary for special occasions, wedding receptions, or work dinners. Best Private Dining in Austin.

Dine-in 111

Dine-in Fine Dining Book Website Management 111

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. Since 2020, there’s an all-time high number of open positions and a lack of labor.

2023 183

2023 Front of House Back of House 2022 183

Restaurant Clicks

JULY 23, 2021

But sometimes, dining can be difficult when you have a family. Be sure to try the cannoli french toast, jerk shrimp tacos, chicken and waffle, or house angus burger. With so many different atmospheres and cuisines to explore, it’s no wonder this city is known for food. Keep reading to learn a bit about each place! sabrinascafe).

Dine-in 78

Dine-in Front of House Brewery Online Ordering 78

7 Shifts

JANUARY 11, 2021

2020 was a tough year, and you made a ton of sacrifices and difficult decisions already. The traditional division of labor between the front of the house and back of the house is no more, and restaurant employees have taken up responsibilities this year that they never imagined. "Winter is coming".said

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

JANUARY 10, 2022

Operators are moving toward adoption of new technologies, especially ones that will help them navigate the labor and supply chain issues they face, as well as focusing on the ongoing push toward off premise dining. Here are six things you can expect to see in back-of-house tech in 2022. Expanding the Tech Stack. Move to Mobile.

Back of House 204

Back of House 2022 BOH Front of House 204

7 Shifts

DECEMBER 16, 2020

We spoke with Zack Shwab, one of The Snug’s co-founders, to learn about how their tech-savvy business evolved during 2020 and where they see the future of restaurants heading. According to an upcoming 7shifts study on the state of labor in 2020, outdoor dining was the largest revenue-driver during COVID, as reported by 37% of restaurants.

FOH 284

FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

MAY 20, 2021

The closure and restriction of dine-in operations has had a devastating impact on the industry. Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. Roles shifted too.

Technology 186

Technology Front of House Back of House Healthcare 186

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

MARCH 10, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. About a Restaurant Management Platform.

Management 185

Management Management BOH Front of House 185

7 Shifts

SEPTEMBER 20, 2021

Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. It's a necessity for building a modern and future-proof restaurant.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread.

Technology 166

Technology Front of House Online Ordering Back of House 166

Modern Restaurant Management

SEPTEMBER 1, 2020

” In fact, Mastercard estimates “over 40 percent growth in contactless transactions globally in the first quarter of 2020." With so much focus on “going contactless”, it’s important to take steps to make sure guests feel welcome and supported in their dining experience. Make Staff Training a Priority.

Hospitality 229

Hospitality Ordering Front of House Customer Experience 229

7 Shifts

MARCH 3, 2021

When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change. Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners. The brand is now considering franchising.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Culinary Cues

FEBRUARY 16, 2021

I know how much time, energy, money, and heart goes into that first day when a proud operator and/or chef looks up at the front door sign that proclaims they are open for business. I know how heartbreaking it is when the dining room is nearly empty, and how invigorating it is when it is full.

Fine Dining 433

Fine Dining Employee Relations Front of House Small Business 433

Modern Restaurant Management

MAY 24, 2023

For example, the host stand was custom-built to allow for multiple people to operate the front of house simultaneously and the 3,000-bottle wine cellar rises two stories high and serves as the backdrop for the school’s wine appreciation class. We kicked off the project by listening to the client’s programmatic needs.

Design 167

Design Fine Dining Seasonal Menu Front of House 167

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out.

2023 186

2023 Guest Recovery Email Marketing Back of House 186

Modern Restaurant Management

JANUARY 19, 2021

Finally, find a place to cook and start filling orders, often alongside tickets from a traditional front-of-house. For Top Round Roast Beef in San Francisco, that meant running a fried-chicken joint, burger house, and ice-cream parlor all from within their existing sandwich shop. Welcome to the age of virtual restaurants.

Front of House 208

Front of House Online Ordering Food Order Customer Experience 208

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 221

Food Safety Recycling Restaurant Law Front of House 221

7 Shifts

FEBRUARY 26, 2021

Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup? If you weren’t thinking that much about online ordering before, you definitely are now.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

OCTOBER 30, 2020

Since quarantine lockdowns began mid-March of 2020, restaurants faced unprecedented turmoil. At the onset of the pandemic, around two thirds of all restaurant employees were displaced , with many restaurants pivoting to off-premise dining to survive. Before global lockdowns, the U.S. restaurant industry suffered from a 74.9

Front of House 193

Front of House Point of Sale Technology Back of House 193

Social Hospitality

MAY 6, 2020

Four Seasons New York: Housing Healthcare Pros. Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. The hospitality industry has been hit hard, and it can often be difficult to see silver linings in immense uncertainty and tragic circumstances. Hotel Trundle Shares Stories of Happiness.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Modern Restaurant Management

OCTOBER 22, 2020

In addition, 210,000 businesses have reopened that were once temporarily closed, with a large increase of reopenings in September 2020. New restaurant openings in Q3 2020 are only down 10 percent compared to Q3 2019. business openings and reopenings, as well as consumer interest trends via search data, page views, reviews and photos.

Food Supply 187

Food Supply Food Truck 2019 Back of House 187

Modern Restaurant Management

MARCH 12, 2021

Gives front-of-house teams the resources to provide better customer service. Customer loyalty is built on a combination of factors that a digital workplace can support, like: Ease of experience : Consumers want the multiple steps of dining in or taking out to be easy. ” Digital Communication Can Increase Customer Loyalty.

Mobile Ordering 193

Mobile Ordering Front of House Communication Online Ordering 193

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. Adam Ranier, Writer, Restaurant Manifesto.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts. Every minute!

Employee Relations 186

Employee Relations Back of House Front of House Customer Experience 186

Modern Restaurant Management

DECEMBER 28, 2020

People have so many options when it comes to dining out so we need to go above and beyond. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Here are their responses. To read part one, click here. Nick Kenner, Founder & CEO, Just Salad. Lavu CEO Saleem S.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

MARCH 25, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. About a Restaurant Management Platform.

Management 88

Management Management BOH Front of House 88

QSR Automations

JANUARY 15, 2024

This leads to increased satisfaction among customers, in turn raising profits and even increasing mystery dining scores by 14%. Retaining talent has been an issue in many industries since 2020, but hospitality is one of the hardest-hit industries. This leads to an increased profit margin, and a reduction in refunds for food quality.

2024 52

2024 Operations Front of House Social Media 52

Sante

MARCH 31, 2020

Many establishments in hospitality are family-run businesses and for those who don’t share blood ties, the daily teamwork and camaraderie between the front and back of house can make staff feel like a family. Author(s): Stacey Sears. Teaser: Many hospitality establishments team up to raise funds for staff during time of need.

Hospitality 100

Hospitality Front of House Back of House Innovation 100

Modern Restaurant Management

JUNE 3, 2021

Kitchen and front-of-house employees are simply harder to find. Interviews with potential employees are being scheduled, but no-shows are the norm. Restaurants took a huge hit during the pandemic, and still have the longest climb back to pre-COVID-19 employment levels, according to the National Restaurant Association.

Ordering 153

Ordering Front of House Hiring Recruiting 153

Xtra Chef

NOVEMBER 11, 2020

But as we know, 2020 is a year unlike any other, so the holidays are bound to be a bit different than what we’re all used to. COVID-19 is possibly the biggest factor in holiday planning for 2020. The holiday season is usually full of family, friends, and fun—and a lot of profitability for the restaurant industry. restaurant industry.

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155

Open for Business

MARCH 1, 2023

Labor supply and demand were roughly matched from 2000 through early 2020, according to U.S. But restaurant closures and worker layoffs in March 2020 shifted this dynamic. As lockdowns eased in May and June of 2020, more than 3.5 Bureau of Labor Statistics data. The gap between supply and demand continued.

2023 78

2023 Insurance Front of House Hiring 78

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Other restaurants that had always considered takeout channels important had a similar experience relying on delivery and takeout throughout 2020. What’s in store for 2021? Takeout is king.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

7 Shifts

NOVEMBER 29, 2022

implemented tipping for our dining room teams. But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. In 2020, they switched full-time staff to salary instead of hourly pay. Table of Contents.

BOH 195

BOH Restaurant Law Back of House Front of House 195