Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. fewer employees in the front-of-house and 6.2 Across the U.S.,

2023 189

2023 Front of House Back of House 2022 189

7 Shifts

SEPTEMBER 20, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Third-party delivery. SkiptheDishes.

Technology 370

Technology Front of House Social Media Back of House 370

Restaurant Clicks

JUNE 3, 2021

The weather is beautiful, and we are all ready to dine outdoors in the Washington, D.C. Outdoor dining is a favorite amongst Washingtonians, and we have rounded up the leading restaurants you should try! Best Outdoor Dining Restaurants in DC. This article includes restaurants that are diverse, and they are all outstanding.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

7 Shifts

DECEMBER 16, 2020

We spoke with Zack Shwab, one of The Snug’s co-founders, to learn about how their tech-savvy business evolved during 2020 and where they see the future of restaurants heading. According to an upcoming 7shifts study on the state of labor in 2020, outdoor dining was the largest revenue-driver during COVID, as reported by 37% of restaurants.

FOH 284

FOH Back of House Front of House Point of Sale 284

Focus POS

AUGUST 7, 2020

A ghost kitchen is a kitchen that operates in a space without a dining area. Since there is no front-of-house, you needn’t worry about staffing any front-of-house employees, either. . Without on-premises dining to worry about, you free up space and can easily solve challenges within your workforce. .

2020 167

2020 Front of House Kitchen Safety Back of House 167

7 Shifts

JANUARY 11, 2021

2020 was a tough year, and you made a ton of sacrifices and difficult decisions already. The traditional division of labor between the front of the house and back of the house is no more, and restaurant employees have taken up responsibilities this year that they never imagined. "Winter is coming".said

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Restaurant Clicks

DECEMBER 5, 2021

With huge numbers of people milling around the city, private dining venues are necessary for special occasions, wedding receptions, or work dinners. With huge numbers of people milling around the city, private dining venues are necessary for special occasions, wedding receptions, or work dinners. Best Private Dining in Austin.

Dine-in 111

Dine-in Fine Dining Book Website Management 111

Modern Restaurant Management

MARCH 10, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Kitchen Automation.

Management 190

Management Management BOH Front of House 190

Modern Restaurant Management

MAY 20, 2021

The closure and restriction of dine-in operations has had a devastating impact on the industry. Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. How do we entice them back into the workforce?"

Technology 190

Technology Front of House Back of House Healthcare 190

7 Shifts

MARCH 3, 2021

When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change. Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners.

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Fast Casual 2021 Back of House Casual 195

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out.

2023 190

2023 Guest Recovery Email Marketing Back of House 190

Restaurant Clicks

JULY 23, 2021

But sometimes, dining can be difficult when you have a family. Be sure to try the cannoli french toast, jerk shrimp tacos, chicken and waffle, or house angus burger. With so many different atmospheres and cuisines to explore, it’s no wonder this city is known for food. Keep reading to learn a bit about each place! sabrinascafe).

Dine-in 78

Dine-in Front of House Brewery Online Ordering 78

Modern Restaurant Management

SEPTEMBER 1, 2020

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. ” In fact, Mastercard estimates “over 40 percent growth in contactless transactions globally in the first quarter of 2020." Make Staff Training a Priority.

Hospitality 230

Hospitality Ordering Front of House Customer Experience 230

Modern Restaurant Management

MARCH 31, 2022

The personalization of drive-thrus began internally across many brands a few years back. To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Every minute! David Vance.

Employee Relations 190

Employee Relations Back of House Front of House Customer Experience 190

7 Shifts

FEBRUARY 26, 2021

Yet it's better for your bottom line when you don't have to kick a percentage back to a vendor. Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. Adam Ranier, Writer, Restaurant Manifesto.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 223

Food Safety Recycling Restaurant Law Front of House 223

Modern Restaurant Management

OCTOBER 22, 2020

In addition, 210,000 businesses have reopened that were once temporarily closed, with a large increase of reopenings in September 2020. New restaurant openings in Q3 2020 are only down 10 percent compared to Q3 2019. business openings and reopenings, as well as consumer interest trends via search data, page views, reviews and photos.

Food Supply 198

Food Supply Food Truck 2019 Back of House 198

Social Hospitality

MAY 6, 2020

Four Seasons New York: Housing Healthcare Pros. Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. The hospitality industry has been hit hard, and it can often be difficult to see silver linings in immense uncertainty and tragic circumstances. Hotel Trundle Shares Stories of Happiness.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Modern Restaurant Management

OCTOBER 30, 2020

Since quarantine lockdowns began mid-March of 2020, restaurants faced unprecedented turmoil. At the onset of the pandemic, around two thirds of all restaurant employees were displaced , with many restaurants pivoting to off-premise dining to survive. Before global lockdowns, the U.S. restaurant industry suffered from a 74.9

Front of House 198

Front of House Point of Sale Technology Back of House 198

7 Shifts

NOVEMBER 29, 2022

implemented tipping for our dining room teams. But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. In 2020, they switched full-time staff to salary instead of hourly pay. Table of Contents.

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BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

MARCH 12, 2021

Gives front-of-house teams the resources to provide better customer service. Customer loyalty is built on a combination of factors that a digital workplace can support, like: Ease of experience : Consumers want the multiple steps of dining in or taking out to be easy. ” Digital Communication Can Increase Customer Loyalty.

Mobile Ordering 198

Mobile Ordering Front of House Communication Online Ordering 198

Modern Restaurant Management

JUNE 3, 2021

Staffing presents a huge challenge for restaurants trying to go back to full employment following the pandemic. Kitchen and front-of-house employees are simply harder to find. Interviews with potential employees are being scheduled, but no-shows are the norm. In this case, the owner offered $50 to interviewees.

Ordering 180

Ordering Front of House Hiring Recruiting 180

Modern Restaurant Management

MARCH 25, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Kitchen Automation.

Management 88

Management Management BOH Front of House 88

Modern Restaurant Management

DECEMBER 28, 2020

Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. People have so many options when it comes to dining out so we need to go above and beyond.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

QSR Automations

JANUARY 15, 2024

This leads to increased satisfaction among customers, in turn raising profits and even increasing mystery dining scores by 14%. Retaining talent has been an issue in many industries since 2020, but hospitality is one of the hardest-hit industries. This leads to an increased profit margin, and a reduction in refunds for food quality.

2024 52

2024 Operations Front of House Social Media 52

EATER

AUGUST 10, 2021

The best way to attract long-term workers (back to) the restaurant industry, according to many who advocate for low-wage workers, is to pay people more. Through supply and demand, the thinking goes, higher wages will increase demand, and the restaurant industry can get back up and running again. That money has to come from somewhere.

Front of House 101

Front of House Back of House Employee Relations Small Business 101

Sante

MARCH 31, 2020

Many establishments in hospitality are family-run businesses and for those who don’t share blood ties, the daily teamwork and camaraderie between the front and back of house can make staff feel like a family. Author(s): Stacey Sears. Considering the devastating COVID-19 outbreak in Washington, D.C.,

Hospitality 100

Hospitality Front of House Back of House Innovation 100

Restaurant Clicks

OCTOBER 9, 2021

They offer outdoor seating on a first-come-first-serve basis, and it makes for an even better dining experience. I’ll be back, and I suggest you give them a try as well! Kid Shelleen’s Charcoal House & Saloon. It can be tricky when you’re trying to find different food choices. Order Online.

Back of House 147

Back of House Fast Casual Front of House Online Ordering 147

Open for Business

MARCH 1, 2023

Labor supply and demand were roughly matched from 2000 through early 2020, according to U.S. But restaurant closures and worker layoffs in March 2020 shifted this dynamic. As lockdowns eased in May and June of 2020, more than 3.5 million workers came back to the accommodation and food service sectors.

2023 78

2023 Insurance Front of House Hiring 78

Cheetah

MARCH 26, 2021

Amid social lockdowns throughout 2020 and a soaring food delivery market, a new kind of restaurant was thriving: Ghost Kitchens. Ghost kitchens, also known as cloud kitchens, virtual restaurants, dark kitchens, or satellite restaurants, are delivery-only restaurants with no physical space for dine-in. Reading Time: 4 minutes.

Front of House 144

Front of House Online Ordering Back of House Delivery 144

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 190

2024 2023 Food Order 2013 190

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. What are the trends that will continue and what will go back to the way it was? Restaurants either embraced technology and survived, or didn’t. What’s in store for 2021? Takeout is king.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147