Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7 percent from 2020, according to the National Restaurant Association.

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2022 Employee Relations Outdoor Fast Casual 203

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 223

Food Safety Recycling Restaurant Law Front of House 223

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Here are five trends in the restaurant industry to consider post-COVID: Labor Supply, Wages and Automation. The Store Experience.

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

Fast Casual 164

Fast Casual Food Safety Loyalty Program Customer Experience 164

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. 43 percent plan to add an outdoor on-site dining space. "What

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

MAY 5, 2022

Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments. Application of Blockchain in the Food Industry. Blockchain technology has been applied to the food industry.

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Serving Loyalty Program Food Supply Point of Sale 189

EATER

MARCH 27, 2024

The primary source of sustenance for most of human history, foraging began to fall out of fashion with the invention of agriculture about 12,000 years ago, and its decline continued somewhat steadily until 2020.

Kitchen Safety 104

Kitchen Safety Seasonal Menu Food Safety Food Supply 104

Modern Restaurant Management

AUGUST 31, 2021

Additionally, with the unpredictable complications that labor shortages and supply chain disruptions have recently caused, it’s important for restaurants to focus on areas of the customer experience in which they have most control. In fact, nearly one in six restaurants closed their doors in some capacity last year. Given that 46.5

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Customer Experience Customer Service Online Ordering Food Safety 192

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

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2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

FEBRUARY 25, 2021

COVID-19 has been a devastatingly destabilizing force for the food service industry. But a few short weeks would change everything, from in-person dining to supply chain access to consumer standards regarding health, safety, and sustainability. Dining in the Post-COVID Era.

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Guest Recovery Online Ordering Point of Sale Retail 178

Modern Restaurant Management

DECEMBER 28, 2020

We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry. We celebrate this as it benefits us all when brands focus on sustainability. Here are their responses. To read part one, click here.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

EATER

SEPTEMBER 29, 2023

Martha Cheng Hy’s Steakhouse was synonymous with Calgary dining in the 1950s, but as Canadian tastes have changed over the decades, a Waikīkī offshoot has become a time capsule of the iconic original It wasn’t long after opening in downtown Calgary in 1955 that Hy’s Steakhouse became synonymous with Alberta food culture.

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Back of House Fine Dining 2011 Dine-in 116

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say.

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2022 Customer Service Online Ordering Website Management 218

EATER

JULY 8, 2022

But several months into owning our own establishment, Joon Market, our optimism proved naive as we found ourselves in constant survival mode amid staffing shortages, increased labor and food costs, and supply chain issues that left cooking equipment and furniture stuck at the ports. We began with opening four days a week.

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Seasonal Menu Online Ordering Customer Service Social Media 103

Modern Restaurant Management

JUNE 22, 2020

Covid19 has wreaked havoc with certain sectors of America’s food chain — most recently and notoriously, the meat industry. The nonprofit Food & Environment Reporting Network estimates that U.S. Also, significant: supplies of meat at the retail level are dwindling. agriculture supply chain are felt.

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Point of Sale 2019 Food Supply Restaurant Law 179

EATER

SEPTEMBER 21, 2020

The restaurant chain began testing the addition of beer, wine, and mimosas at select locations earlier this year, and recently announced that those menu changes would be permanent and would expand to most of its locations by the end of 2020. Food Safety News ]. Swiss Miss hot cocoa packaging is getting a more sustainable makeover.

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2015 Point of Sale Food Safety Restaurant Law 106

Modern Restaurant Management

JULY 30, 2021

“As many companies look to create a new normal for employees, Church’s has chartered a course that focuses on sustaining our team members and securing the continuity of our business,” said Karen Viera, Chief People Officer for Church’s Chicken. KFC Foundation Launches MyChange.

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Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago. ” 2.

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2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

OCTOBER 4, 2021

The only sustainable way to address the pain points is to rebalance digital and staffing resources by utilizing mobile strategies to alleviate stress in customer facing interactions while complementing those processes that are labor intensive,” said Judy Chan, Bluedot’s Chief Marketing Officer. App downloads remain strong.

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2021 Fast Casual Mobile Ordering Social Media 170

EATER

MAY 17, 2023

Emily Chu For some restaurant owners, a pandemic pivot to frozen dumplings has created a promising new career path Everyone in food pivoted during the pandemic. Now rebranded as MìLà, their frozen food company recently received an influx of $22.5 Now rebranded as MìLà, their frozen food company recently received an influx of $22.5

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Food Supply Food Truck Retail Food Order 92

EATER

APRIL 25, 2022

A number of specialty seafood companies are making it possible to have high-quality frozen fish delivered right to your door In 1912, a food-obsessed Brooklynite named Clarence Birdseye moved to Labrador, Canada. His obituaries would call him the “father of frozen foods.”. But frozen food was by and large awful.

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Sustainability Fine Dining Food Supply Consumer Goods 96

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). This data covers U.S.

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Hospitality Food Consumer Goods Point of Sale 183

ChowNow

NOVEMBER 18, 2020

2020 has put a spotlight on delivery. Dining room closures nationwide due to the COVID-19 pandemic has made delivery a critical part of business operations. Many restaurateurs have been left to evaluate the best food delivery service for their restaurant. . But not all food delivery services are created equal.

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Delivery Food Customer Service Customer Experience 78

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. This was largely due to a favorable shift in the Thanksgiving holiday. Same-store sales growth was 1.6 percentage points.”

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2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Restaurant Clicks

NOVEMBER 28, 2021

NYC is already known for its fantastic food, and Chelsea is a culinary hotspot that undoubtedly contributes to New York City’s culinary fame. Miznon is an Israeli pita restaurant offering the very best of Mediterranean street food tailored to incorporate NYC’s flavor profile. Chelsea restaurants are among the best in the city.

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Website Management Reservations Seasonal Menu Back of House 119

EATER

MARCH 25, 2021

More recently, its ads feature comedian Craig Robinson in a wood-paneled dining room, playing Pac-Man under faux-Tiffany lamps as part of a whole retro campaign. Early in 2020, Doritos went with a yellow-and-orange retro look for its taco-flavored chips, complete with a Frito-Lay logo discontinued in 1997.

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Design 2004 Food Supply 2006 119

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more.

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2020 Franchise Franchising Food Order 195

KaTom

MAY 13, 2020

The availability of food delivery has grown to meet customers’ search for convenience and become an expected service, whether it is provided by employees on staff or outsourced to third-party companies (often at a hefty fee). Ghost Kitchens Deliver a New Business Model. Everything You Need to Know About Ghost Kitchens.

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Front of House Back of House Food Supply Customer Service 64

Modern Restaurant Management

DECEMBER 18, 2019

Restaurants are serving plant-based burgers, with either Impossible Foods or Beyond Meats. "We can anticipate more meatless menu trends in 2020 as chefs experiment with additional foods to replace animal products." 73 percent believe they can get protein from other food sources. JACK of all trades.

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Seasonal Menu Fast Casual Consumer Goods 2020 136

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X).

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2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co. Ono Food Co.

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Food Truck Customer Service Customer Experience Dietary Restrictions 126

Black Box Intelligence

SEPTEMBER 13, 2021

Since 2020 completely turned the industry on its head, you can’t make comparisons like you used to. With delivery and drive-thru, you can serve those customers you have to turn away because your dining area is too packed. Since the pandemic accelerated the digitization of business , many restaurants are swimming with data.

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Guest Recovery Point of Sale 2021 Fast Casual 80

Modern Restaurant Management

NOVEMBER 4, 2019

Beyond Meat was selected as the plant-based partner for Protein Bar & Kitchen due to its clean label (soy free, gluten free, NON GMO), commitment to sustainability, and – most importantly – the fact that it looks, cooks and tastes like meat. The iconic Upper West Side Italian restaurant will be the first in the U.S.

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Fast Casual Seasonal Menu Innovation Customer Experience 112

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

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Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

NOVEMBER 24, 2021

MRM's Franchise Feed provides the latest news in restaurant and MUFSO franchising. AAG Named Franchisee of the Year. Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar.

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Franchise Franchising Loyalty Program 2022 177