Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Expansion in the Middle East, Australia, and Europe will also be additional areas of focus starting in 2020. Giorgio Minardi.

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Franchise Franchising Customer Experience Seasonal Menu 104

Modern Restaurant Management

AUGUST 17, 2020

Americans preferred to pick-up their food (38 percent US vs. 22 percent UK), while the UK preferred home-delivery (57 percent UK vs. 33 percent US). Restaurants vs. delivery services. Despite the popularity of third-party delivery apps, many consumers prefer to interact directly with the restaurant itself.

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2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. Service-related mentions became more positive by 6.0 Diners Show Holiday Spirit. Hassle-free holiday meals. Sales Stumble in November. percentage points year over year.

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2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

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Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

FEBRUARY 18, 2021

The second lockdown, together with the first (occurring in areas throughout the country in the second quarter of 2020), has helped accelerate a new restaurant business model—the ghost kitchen. Ghost kitchens are professional food preparation and cooking facilities set up for the preparation of takeout or delivery-only meals.

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License Restaurant Law Franchise Franchising 201

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Aaron Allen & Associates

FEBRUARY 4, 2020

Restaurant CEO priorities are shifting in 2020, and it makes sense given how quickly the consumer and competitive landscape are shifting as well as the introduction of new forces impacting the industry. Marco’s Pizza separated the franchising department into a new company (Marco’s Franchised Services).

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Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JULY 16, 2021

MRM Franchise Feed features the latest news in the restaurant franchise and MUFSO landscape. ” General Managers must travel by the end of December and the company is encouraging employees to post pictures of their travels on its internal social media site. UNO Rewards GMs. Killer Burger Teams with Village Family Capital.

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Franchise Franchising 2021 Employee Relations 164

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. The group plans to grow both Ike’s and Bangin’ Buns through franchising starting in 2023. Habit Signs Franchise Development Deal. Wing Zone Refresh. Wing Zone is getting a new look, top photo. It is advancing its U.S.

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Aaron Allen & Associates

AUGUST 24, 2023

Even with a new CEO in 2019 and new menu, delivery, and some digital investments, the medicine has not been strong enough to improve the patient’s health. Subway was the biggest restaurant chain globally by number of units until 2020 when it was surpassed by McDonald’s. The PE group bought the subs chain at a valuation close to $9.6

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Franchise Franchising Employee Relations Food Supply 52

The Restaurant Times

JUNE 11, 2021

From large chain restaurants and franchises to pubs, breweries, and coffee shops, every segment of the F&B industry is now automating operations. In addition, features like bill duplication, splitting the bill, assigning orders to delivery boys, and online payments enhance the customer experience and make billing easier for the staff.

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POS Mobile Ordering Loyalty Program Online Ordering 52

Modern Restaurant Management

FEBRUARY 4, 2020

Chang’s Asian favorites they know and love in a convenient format that provides a solution for online ordering, takeout, catering and delivery in areas that don’t have a P.F. Chang’s To Go, along with the continued delivery availability from Bistro locations, will allow us to reach more guests nationwide.”

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Online Ordering Hospitality Leadership Design 122

Modern Restaurant Management

NOVEMBER 14, 2019

Recently celebrating its 25th anniversary, the Minneapolis-based restaurant franchise was founded on Dave Anderson's passion for BBQ. Director, Strategy and Franchise Operations Al Hank about about brand evolution, restaurant industry challenges and even, plant-based BBQ. Perseverance, obsessive devotion to making people happy.

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Advertising Social Media Loyalty Program Technology 144

Modern Restaurant Management

MARCH 24, 2020

The 2020 National Restaurant Association Show, which we had planned to hold in Chicago on May 16-19, has officially been canceled. Although these developments resulting from COVID19 require that the 2020 Show not go forward at this time, we are looking forward to partnering with you to make the 2021 Show the best ever."

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Food Supply Kitchen Safety Cash Management Food Safety 101

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. In 2020 alone, Curry Up Now anticipates opening 12 locations across the country. " Benihana Plans Franchise Expansion. " Benihana Plans Franchise Expansion.

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Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

SEPTEMBER 30, 2020

13 percent said it was because they now prefer takeout/delivery. Takeout and delivery: a fast-growing and critical component for restaurant success. Most important factors when it comes to the takeout and delivery. Earning rewards for dining out or ordering takeout/delivery is becoming even more important to consumers.

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2020 Mobile Ordering Guest Recovery Customer Service 189

Apicbase

FEBRUARY 29, 2024

million tons in 2020 and 12 million tons in 2021. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. Fortune Business Insights , 2023) The global market size of the delivery app industry is expected to reach $165 billion by 2029. by 2032, reaching $4,046.1

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2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. Now available through Grubhub, it is a delivery-only concept that specializes in antibiotic-free, oven-baked, boneless chicken bites. Credit: Tyga Bites.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

APRIL 20, 2020

.™” with an initial donation, aiming to raise $125,000+ for Children of Restaurant Employees (CORE), a nonprofit that assists the families of service industry members navigating life-altering circumstances. All donations are tax-deductible and go directly to Children of Restaurant Employees (CORE).

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Healthcare Kitchen Safety Loyalty Program Small Business 180

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. New & Notable spotlights the latest news restaurateurs need to know.

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Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

JANUARY 27, 2020

Replacing error-prone handwritten scribbles and shouts, Ultimate is a digital workflow solution, connecting the front- and back-of-the house directly with diners and creating a transparent view into their order status – whether diners order for pickup or delivery on Grubhub, at an in-store kiosk, or directly with a cashier.

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Catering Mobile Ordering Customer Service Leadership 122

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Miami-based Drive Kindness, a new home meal delivery solution, partnered with Olo to enable fully integrated home meal delivery ordering through Olo’s Dispatch platform.

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Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data. Christopher Baron of RedBaron Consulting.

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Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates. Uber To Acquire Postmates. 350,000-1 million. $1-2

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Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. The final rule will be effective April 27, 2020. NLRB Issues Joint-Employer Ruling. ” Chairman Ring was joined by Board Members Marvin E.

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Mobile Ordering Front of House Customer Experience Back of House 139

Modern Restaurant Management

DECEMBER 27, 2019

Compared with delivery services that take up to 40 percent of an online order, Snackpass takes a small fraction of every order, making it an affordable and effective marketing platform for the small local restaurants with which it works. "We've Choice of delivery partners. Faster deliveries. Net Element, Inc.'s

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Mobile Ordering Customer Service Point of Sale Customer Experience 123

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Meanwhile, grocery related businesses are on the decline as people spend less time at home. Ghost Kitchen Franchise Model. Yelp Sees COVID Effect.

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Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Relish by ezCater.

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Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

MARCH 16, 2020

data highlights: Usually, QSR brands see a dip in traffic from the last week of February to the first week of March, but three of the eight saw those fortunes turn in 2020. percent from unusually high numbers a year ago related to U.S. The first half of 2020 is forecast to total 10.23 Some Placer.ai That was up 5.7

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Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., Denver, and San Francisco currently under exploration for 2020. NLRB Approves McDonald's Settlements.

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Mobile Ordering Catering POS Customer Experience 100

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. Each member of the coalition is committed to responsibility.

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Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

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2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” The company has continued that momentum in 2020 by adding over 5,000 clients already.

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Bar Cash Management Loyalty Program Point of Sale 154

EATER

APRIL 20, 2021

Hotel restaurants without their own employee identification number, per an SBA spokesperson. One can’t use funds on business expansion, according to comments made by the SBA during a food truck-related town hall last week. A grant recipient can use funds for expenses incurred from February 15, 2020 until March 11, 2023.

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Food Truck Document Small Business Point of Sale 110

EATER

AUGUST 22, 2022

Regan’s time at Trio — as a “manager of guest relations,” or host; as a reservationist; staging — honed her instincts and developed her fine dining sensibilities. and not realize she’s been serving them the whole time,” employees have noted.). In fall 2020 it was slated to become the Fat Duck.

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Fine Dining 2012 Reference Social Media 101

Modern Restaurant Management

SEPTEMBER 17, 2020

According to a new survey released by the National Restaurant Association, nearly one in six restaurants (representing nearly 100,000 restaurants) is closed either permanently or long-term; nearly three million employees are still out of work; and the industry is on track to lose $240 billion in sales by the end of the year. Comfort Food.

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2020 Food Safety Food Supply Kitchen Safety 189