Modern Restaurant Management

MARCH 18, 2020

. “Without aggressive action from the federal government, many restaurants that are a staple of local communities will simply never resume service.” Without aggressive action from the federal government, many restaurants that are a staple of local communities will simply never resume service.

Insurance 172

Insurance Employee Relations 2002 2001 172

Restaurant365

JULY 24, 2020

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. Once the customer places the order, the kitchen staff is notified, and food preparation begins. Size of U.S. market for online food delivery.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant365

MAY 7, 2021

Employee retention and recruitment have long been a challenge in the restaurant industry. million—more than at any time during the pandemic, but still “about a million fewer employees, year-over-year, and 1.8 million down from February 2020.” Recruitment has long been a challenge in the restaurant industry.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Restaurant365

JULY 29, 2021

Restaurants lost $270 billion in 2020 due to COVID-19 shutdowns and restaurant restrictions, and the crisis sent many companies into a tailspin. According to the National Restaurant Association , in 2020, 110,000 restaurants closed permanently, and 2 million restaurant industry jobs were lost. Negotiate updated terms with vendors.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. According to the report, roughly half of full-service restaurants said they devoted more resources to expanding the off-premise side of their business since the onset of COVID.”

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

EATER

JANUARY 28, 2022

The rest of her income came from tips, which could vary widely depending on the day of the week or the whim of the customer. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. . — during her six years at Seasons 52 Wine Bar and Grill in Memphis, Tennessee.

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98

Modern Restaurant Management

FEBRUARY 4, 2020

.” Prior to joining Boston Market, Wyatt served as Operations Partner/Vice President of Operations for Panera Bread, where he was responsible for all aspects of operations, including retail, marketing, recruiting, catering, facilities and bakery at more than 40 cafes in Pennsylvania, Delaware and New Jersey. Wing Squad Launches.

Online Ordering 122

Online Ordering Hospitality Leadership Design 122

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Qdoba Mexican Eats’ nation-wide Impossible Foods launch in 2019 made it a standout, with the restaurant chain allowing customers to add Impossible Foods’ plant-based meat to any of its core dishes.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Cheetah

OCTOBER 6, 2020

Sales of Alcoholic Beverages To Go: ABC has suspended enforcement on several restrictions related to sales of alcoholic beverages To-Go. Restaurants can postpone tax payments due from the date of enactment until October 15, 2020 with no cap on the amount of payment postponed. Sign up here. Here Printable checklist.

Restaurant Law 60

Restaurant Law Employee Relations Food Supply Government 60

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. Good to know that the grand old tradition of writing us out of the history of food is alive & well in 2020. — dirtcandy (@dirtcandy) August 24, 2020. Your next step is to signal to your staff (and customers) what you stand for.

Leadership 195

Leadership FOH BOH Website Management 195

Apicbase

FEBRUARY 29, 2024

It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 million tons in 2020 and 12 million tons in 2021. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. million tons in 2020 and 12 million tons in 2021.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by 2030. million by 2030.

2023 203

2023 2022 Consumer Goods Point of Sale 203

EATER

MAY 16, 2024

Just recently, KNEAD Hospitality + Design , which operates more than a dozen restaurants in the DC area, introduced reimbursement of childcare costs — up to $1,800 per quarter — for salaried employees, which comprise 110 of their 920 staff members. Which, as an employee is one thing, but once you get into management, the stakes get higher.

Employee Relations 82

Employee Relations Government Hospitality Take-out 82

Hot Schedules

FEBRUARY 8, 2021

E ffective human resources administration is table-stakes for keeping your employees happy and engaged. After all, your employees are the heart of your business, and in order to create great customer experiences, you have to ensure that you’re also creating a great employee experience. b3lineicon|b3icon-user-connection|?|User

Employee Relations 78

Employee Relations Small Business Customer Service Hiring 78

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. New & Notable spotlights the latest news restaurateurs need to know. SevenRooms Partners with TheFork.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

JANUARY 17, 2020

In 2020 alone, Curry Up Now anticipates opening 12 locations across the country. " Interested parties should have extensive experience in multi-restaurant food service, with a focus on excellent restaurant operations and development, and meet specified financial and investment criteria. Taco Bell's 2020 Commitments.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

FEBRUARY 14, 2020

” Throughout 2020, the culinary team at Walk-On’s will feature select burgers from the menu as the “Game On Burger.” ” With plans to grow over 50 locations in 2020, Walk-On’s’ expansion will allow the Game On Foundation to further its reach and help even more young athletes thrive.

Back of House 131

Back of House Hotels Leadership Design 131

Modern Restaurant Management

MARCH 16, 2020

data highlights: Usually, QSR brands see a dip in traffic from the last week of February to the first week of March, but three of the eight saw those fortunes turn in 2020. Rakuten Ready surveyed over 100 customers to measure how behaviors around dining have or are anticipated to change. The first half of 2020 is forecast to total 10.23

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Hot Schedules

MARCH 26, 2019

See how improving your employee experience will boost the guest experience, too. Engaging your employees will encourage them to stay. Engaging your employees will encourage them to stay. Disengaged vs. Engaged Employees. As you may imagine, disengaged employees deliver mediocre or negative customer experiences.

Employee Relations 60

Employee Relations Front of House Allergens Back of House 60

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. Each member of the coalition is committed to responsibility.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. Plamondon, Sr. Dies at 88. He married Lorraine Pietryka on Aug.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

ExactHire - Restaurants

SEPTEMBER 29, 2021

2020 changed our perceptions of what we think of when we consider jobs that are indispensable to the functioning of our society. If your candidates are flocking to work for the big box stores, it’s time for you to find creative ways to recruit hourly employees and warehouse workers. Who Are Low Wage Workers?

Recruiting 52

Recruiting Employee Relations Healthcare Small Business 52

ExactHire - Restaurants

SEPTEMBER 29, 2021

2020 changed our perceptions of what we think of when we consider jobs that are indispensable to the functioning of our society. If your candidates are flocking to work for the big box stores, it’s time for you to find creative ways to recruit hourly employees and warehouse workers. Recruit Low Wage Workers.

Recruiting 52

Recruiting Employee Relations Healthcare Small Business 52

Modern Restaurant Management

JULY 27, 2020

Professional services such as lawyers and accountants are seeing fewer closures. Online services like web design and graphic design are also doing well during the pandemic as many businesses have shifted to remote work. Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

EATER

SEPTEMBER 22, 2022

In addition, the pandemic revealed the brittleness of the supply chain , and the murder of George Floyd in May 2020 prompted a wider recognition of the racial inequity in America inside many white-led institutions. In addition, existing co-ops are also looking to broaden their customer bases to better reflect their communities.

Food 97

Food Food Supply Food Order Education 97

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. Increase to five years the maturity of PPP loans that are approved by SBA (based on the date SBA assigns a loan number) on or after June 5, 2020. PPP Goes Flexible.

Guest Recovery 154

Guest Recovery Food Safety Employee Relations Mobile Ordering 154

Black Box Intelligence

NOVEMBER 1, 2021

Dive deeper into the state of the quick service segment with our newest research: How Quick Service is Outpacing the Restaurant Industry in Sales & Traffic. Full-Service: Service Guest Sentiment Improved in Q3. Hourly turnover rose rapidly in the last three quarters for limited-service restaurants.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

FEBRUARY 21, 2020

The James Beard Foundation and VISIT PHILADELPHIA ® announced that together, the organizations will reveal the 2020 James Beard Awards nominees at a live press conference in Philadelphia on Wednesday, March 25 in partnership with Constellation Culinary Group. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Brewery 139

Brewery Design Food Supply Equipment 139

EATER

MAY 20, 2020

When the Center eventually released a guide, quietly posting it online without a formal announcement, the document devoted just four pages to food service, placing details in an appendix among other industries. But the industry-spanning collaborative effort may also set the tone for the new normal in food service.

Kitchen Safety 101

Kitchen Safety Food Safety Food Supply Healthcare 101