7 Shifts

JANUARY 11, 2021

2020 was a tough year, and you made a ton of sacrifices and difficult decisions already. Communication with your guests is crucial to keep you top of mind the next time they want to order in or go out for a meal. Update your restaurant website with changed hours, menus, dining information, and online ordering links.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

7 Shifts

OCTOBER 9, 2020

This rise in digital interactions has made it critical for restaurants to have well-designed websites. After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. In this ultimate restaurant website design guide for beginners, you’ll learn: How to prepare for a website makeover.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. ” “Brand Loyalty 2020: The Need for Hyper-Individualization” is available for download. Generational divides.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

7 Shifts

MARCH 27, 2020

How to communicate your COVID-19 restaurant closure. Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers. Then share general updates with staff through your team communication tool. Manage expectations by creating a timeline for updates.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

AUGUST 31, 2021

Service industries have been forced to shift how and where they communicate with their customers, making digital customer experience (CX) an essential component of the restaurant business model moving forward. Utilize digital resources to streamline communication with customers. Building Foundations for Success During a Pivotal Time.

Customer Experience 192

Customer Experience Customer Service Online Ordering Food Safety 192

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

RGU

DECEMBER 2, 2019

To help you get a head start for the new year, we’ve compiled this list of digital trends to look out for in 2020 and ongoing trends that are here to stay. Digital Marketing Trends 2020 Voice Search – Marketers can no longer ignore voice search. Personalisation – It’s time to say goodbye to generic ads.

2020 52

2020 Marketing SEO Consumer Goods 52

Modern Restaurant Management

MAY 8, 2020

Modern AI exists without the limitations that you see in movies, operating on everything from the smartphones in your pocket to the website that uses machine learning to track COVID-19. Communications. As the coronavirus has taught us, a robust communications network is critical to ensuring that everyone is kept aware of changes.

Food Safety 208

Food Safety Kitchen Safety Front of House Website Management 208

7 Shifts

FEBRUARY 26, 2021

These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. Send customers special offers, communicate directly, and keep them up to date. Without existing apps, this lives on your restaurant’s website. Does it integrate with my restaurant’s website?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

A Wine Story

SEPTEMBER 21, 2020

Wine Business Trends 2020 - Wine Business Monthly. Are you curious about wine business trends 2020? Wine Business Monthly Wine Industry Technology and Financial Webinar In mid-September 2020, Wine Business Monthly held a two-day conference focusing on technology and finances in the US Wine Sector. Machine Learning?

Webinar 204

Webinar Website Management Online Ordering Customer Experience 204

Open for Business

MARCH 23, 2023

In 2020, the pandemic reduced demand in the food service sector by more than 30%. Your brand is everything, so it makes sense to have a dedicated team member managing it. One sign that it’s time to hire marketing staff is that you, your general manager, or current team members handling marketing feel overwhelmed.

2023 78

2023 Marketing Social Media Email Marketing 78

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs.

Food Safety 203

Food Safety Website Management Online Ordering Food Order 203

Chowly

FEBRUARY 23, 2024

Sales and Economic Forecast Independent restaurants bore the brunt of the pandemic, with approximately 10% closing in 2020 compared to 2.5% To navigate these challenges, 60% sought new suppliers, showcasing a proactive approach to cost management, while 53% trimmed menu items in response to increased food costs.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Sante

APRIL 27, 2020

Event date: April 30, 2020 - 9:00am. SommCon®, a leading conference for the wine, beer, and spirits industry, hosts Global Terroir presented by The Tasting Panel Magazine and The SOMM Journal to be held via Zoom on Thursday, April 30, 2020 at 9:00 a.m. Christian Wylie, Managing Director of Bodega Garzon, on Uruguay terroir.

Webinar 130

Webinar Magazine Website Management Download 130

Modern Restaurant Management

SEPTEMBER 21, 2020

Here’s a wild guess: your plan for 2020 didn’t involve a restaurant-crushing pandemic. As the general manager of Yelp for Restaurants , my job is to help restaurants succeed. As restaurants pivoted to curbside pick-up and delivery, they needed ways to get traffic to their website. Neither did mine.

Front of House 195

Front of House 2009 Reservations Website Management 195

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Change management needs to be a top priority. John Moezzi, National Account Manager, Sharp NEC Display Solutions. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Ken Burgin

JUNE 7, 2022

They have strong local connections with customers and employees and adjusted to the business restrictions in 2020-22 – adaptable, flexible, resilient and loved by their community. Sustainable businesses are fast with communication because it keeps the back of house on their game and builds trust with customers.

Recycling 60

Recycling Sustainability Compost Food Supply 60

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Managing rotating inventory. COVID-19 has prompted massive changes in how restaurants operate.

2021 78

2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. To view all of the available resources or connect with a US Foods expert, visit the company’s website here. No cover fees through September 30, 2020.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? According to a report by the National Restaurants Association, more than 110,000 restaurants and bars closed their business for good or temporarily by the end of 2020. Additionally, the extra cash flow can make a difference in the running and management of your business.

2021 52

2021 Email Marketing Front of House Cash Management 52

Restaurant365

JULY 24, 2020

Statista’s latest data indicates that: Revenue in the online food delivery segment is projected to reach $26,527m in 2020. Revenue is expected to show an annual growth rate (CAGR 2020-2024) of 5.1%, resulting in a projected market volume of $32,325m by 2024. Inventory management is especially critical when operating a ghost kitchen.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

The Restaurant Times

JANUARY 29, 2021

Like no other event in history, 2020 has turned around economies across the world — transforming how people work, communicate, eat, and shop. 2020 was a hard year for independent operators, who have seen the most recent closures due to limited financial capacity to keep business afloat. Chain restaurants will emerge stronger.

Online Ordering 69

Online Ordering Fine Dining 2021 Technology 69

EATER

MARCH 22, 2022

YouTuber and cultural critic Thought Slime (who also goes by the mononym Mildred) produced an entire video focused solely on the GarfieldEats website, an entire ecosystem of extraneous bells and whistles that apparently served to bolster the restaurant’s “entergaging” credo. link] — GarfieldEATS (@GarfieldEATSco) November 13, 2020.

License 99

License Social Media Website Management Food Order 99

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. To view all of the available resources or connect with a US Foods expert, visit the company’s website here. No cover fees through September 30, 2020.

Webinar 197

Webinar Mobile Ordering Loyalty Program Online Ordering 197

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Personalized communications aren’t creepy, they’re expected.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Touch Bistro

JUNE 2, 2021

In fact, TouchBistro’s 2020 State of Restaurants Report (based on a study conducted prior to the pandemic) revealed that while one-third of operators had plans to adopt restaurant reservation software in the future, 57% were still relying on phone calls and walk-ins to make bookings. Booking Management. Let’s dive in.

Reservations 98

Reservations 2021 Online Ordering Book 98

ChowNow

MARCH 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Some of these instances can be prevented by encouraging clear and open communication with customers. They will alert you of the chargeback and provide some guidance, but won’t communicate to the credit card company on your behalf.

Operations 88

Operations Online Ordering Food Safety Mobile Ordering 88

Modern Restaurant Management

MAY 21, 2020

So send out emails, revamp your social media pages, put up the new menu and deals on your website, and do all else you can to announce the reopening of your restaurant. Openly communicate the actions you are taking to make your venue safe. Make caution part of your branding and incorporate the language on your website.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

ChowNow

AUGUST 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Some of these instances can be prevented by encouraging clear and open communication with customers. They will alert you of the chargeback and provide some guidance, but won’t communicate to the credit card company on your behalf.

Operations 78

Operations Online Ordering Food Safety Mobile Ordering 78

The Food Corridor

MAY 7, 2020

Whatever you decide to do, the first step is to activate communication channels with your customers to let them know what’s going on. Toast, which supplies POS systems and restaurant management software, has set up Toast Now , an app that helps with ordering, contactless delivery, and selling e-gift cards. . Create an Online Store.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

Future Food

JANUARY 30, 2020

Attica Restaurant (Image via Institute of Managers and Leaders). Reducing opening hours – while this reduces variable costs, it spreads fixed costs (rent, security, website, etc.) Apps enabling easy staff organisation and communication (Image via Tech Crunch). McDonald’s has moved towards a modified High Tech environment.

Technology 107

Technology Front of House Customer Service Back of House 107

Bingage

JANUARY 29, 2021

This year people have several hopes to make a satisfying business to cope up with 2020 loses. This enables communicating with the customer at the individual level and marketing messages to each customer, giving them exactly what they want at the right time. . Now We have successfully entered into 2021. We are here for you.

2021 98

2021 Email Marketing Demo Loyalty Program 98

Restaurant365

MAY 7, 2021

However, the current moment is an unprecedented challenge for managers and operators. million down from February 2020.” How can you manage hiring in general, particularly during a talent crunch? Your culture is what distinguishes your restaurant, so your hiring should communicate what makes your restaurant special.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Restaurant365

MARCH 9, 2022

According to the National Restaurant Association, despite the steady gains in recent months, eating and drinking places remained 824,000 jobs – or 6.7% – below their February 2020 pre-pandemic employment peak. And even if they do have a process, they readily admit that their store-level managers may not be executing it.

Hiring 78

Hiring Website Management Reference Document 78

The Restaurant Times

JUNE 26, 2021

Uncertainty in the restaurant industry increased after being hit by the first wave of COVID-19 in 2020. managing each step efficiently can be challenging. managing each step efficiently can be challenging. Therefore, a well-prepared restaurant checklist is required to manage the reopening process in the smoothest possible way.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Consumers have become accustomed to the new forms of communications and services, and there’s no going back.” Yelp's Economic Impact Report.

2020 180

2020 Travel Food Safety Consumer Goods 180