Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2).

2021 339

2021 Point of Sale Food Safety Kitchen Safety 339

Social Hospitality: Restaurants

MAY 6, 2020

Andrew Cuomo (@NYGovCuomo) March 25, 2020. “We are fully mobilized and doing all we can to support as many people as possible during this difficult time.” Yum Brands CEO David Gibbs will forgo all salary for the balance of 2020. Thank you @FourSeasons. The first of many hotels we hope will make their rooms available.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

ChowNow

JANUARY 6, 2022

To say that 2020 devastated restaurant profitability would be an understatement. In this blog, we’ve compiled tactics for restaurant profitability that will help you start 2022 on the right foot. Invest in the right online ordering platform. How to: Find the Best Online Ordering System for Your Restaurant.

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2022 Mobile Ordering Online Ordering Download 195

Focus POS

DECEMBER 11, 2019

Approaching 2020, restaurants need to make a conscious shift toward offering future-facing operations with the ability to meet the expectations of their customers. Menu and order Customization. A KDS streamlines communication between front and back of house to ensure timely and accurate order prep. Loyalty Perks.

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Customer Experience 2020 Loyalty Program Fast Casual 136

ChowNow

MARCH 17, 2021

2020 flipped the restaurant industry upside down, and the restaurant industry statistics compiled in this blog post convey just that. It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. Restaurant Industry Statistics: Online Ordering. BrightLocal ) .

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Mobile Ordering Download Online Ordering 2021 195

Restaurant365

MARCH 5, 2020

It’s 2020, and your teams are already using technology that improves efficiency and controls business costs. From cloud-based POS systems to mobile apps designed to improve employee satisfaction and streamline scheduling, technology is bettering business and changing the landscape of restaurant management.

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Blog Management Management Cash Management 146

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. The Restaurant Reboot Relief Program launches in June of 2020 and run for at least a year. restaurants by the end of summer 2020.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Restaurant365

NOVEMBER 26, 2019

Check out our list of the top 16 features of restaurant management software that are must-haves in 2020. User-friendly order management. While some restaurant management systems may have many features, if order management isn’t intuitive for staff and management, you may have brought an extra headache into your operations.

2020 117

2020 Management Management Mobile Ordering 117

Modern Restaurant Management

JANUARY 9, 2020

The acquisition is expected to close by the end of the second quarter of 2020 and remains subject to stockholder and regulatory approval and other customary closing conditions. Brands, Inc. has agreed to acquire The Habit Restaurants, Inc., Bendel will report directly to Gibbs. ” New CEO at Waitr. Local Foods photos by Julie Soefer.

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

Focus POS

APRIL 21, 2020

According to the National Restaurant Association, guests prefer to interact digitally with eateries, by ordering, paying, specifying pickup or delivery and saving order preferences under their customer profiles. Restaurant cloud POS software can future-proof your business and add functionalities that are intuitive, reliable and mobile.

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POS Mobile Ordering 2030 Customer Experience 164

Restaurant365

OCTOBER 29, 2021

Leveraging QR Codes & Mobile Pay. QR codes can be used to streamline how guests reserve a spot in line, as well as how a customer views a menu and places an order. In addition, QR codes are also used to drive mobile pay options, where guests can complete payments and add tips via their smartphones.

Customer Experience 158

Customer Experience Technology Mobile Ordering Inventory 158

Restaurant365

NOVEMBER 19, 2019

Here are the top 10 operational challenges restauranteurs should expect in 2020: 1. With nearly half of the United States imposing higher minimum wages starting in 2020, restaurants also need to focus on optimizing labor costs (especially as a percentage of sales). Keeping up with the rise of mobile. Finding and training staff.

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2020 Operations Mobile Ordering Social Media 92

Goliath Consulting

FEBRUARY 25, 2020

If you’ve been keeping up with our blog posts you’ve probably read what we had to say about millennial food trends in “Our Most Anticipated 2020 Food Trends List.” Born after 1997, research shows that this group will be responsible for up to 40 percent of consumer spending in 2020 (1).

Social Media 210

Social Media Consumer Goods Loyalty Program Customer Service 210

Restaurant Engine

SEPTEMBER 23, 2020

In this article, let’s look at 2020 restaurant marketing trends for your best year yet, and so you don’t have to ask, “Where are my diners?”. Your diners want convenience, and they want to be safe while ordering food from your restaurant. These options make it easy for everyone to order. But where are the diners?

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2020 Marketing Email Marketing Social Media 94

EATER

MAY 5, 2021

The Most Magical Place on Earth amended nearly all its operations to safely accommodate guests in its four theme parks — the Magic Kingdom Park, Disney’s Animal Kingdom, Epcot, and Disney’s Hollywood Studios, collectively known as the Walt Disney World Resort — when it reopened in July 2020 after an unprecedented 117-day closure.

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Mobile Ordering Hotels Reservations Outdoor 246

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Social Hospitality: Restaurants

MAY 6, 2020

Andrew Cuomo (@NYGovCuomo) March 25, 2020 MGM Resorts: Delivering and Storing Test Kits and PPE Items MGM Resorts is helping deliver and store 250,000 rapid COVID-19 test kits and has donated essential personal, protective equipment (PPE) items such as gloves and masks for healthcare workers in the state of Nevada. Thank you @FourSeasons.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Focus POS

JUNE 2, 2020

It could be argued that the restaurant industry has been hit the hardest when it comes to stay-at-home orders and social distancing mandates; however, the resilience of the restaurant industry cannot be denied, and as restaurateurs shift their thinking from, “How am I going to survive?” Illness Resurgence is Highly Likely .

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Technology Fine Dining Online Ordering Mobile Ordering 187

Hot Schedules

OCTOBER 27, 2020

These are the core fundamental administrative areas that every small business needs to manage in order to function properly and minimize risk. There are PEOs in the market that are not IRS-Certified, which is an essential certification in order to provide you with the most accurate, compliant services. Employee benefits services.

Small Business 148

Small Business Employee Relations Mobile Ordering 2020 148

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

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Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant Technology Guys

DECEMBER 21, 2020

2020 has been a year like no other. The post The Top 5 2020 Restaurant Trends that have Shaped the Industry appeared first on Restaurant Technology Guys. And the COVID-19 pandemic has accelerated a number of restaurant trends that are now providing immense challenges – but also tremendous opportunities - for the industry.

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2020 Technology Mobile Ordering Online Ordering 148

Qu

MARCH 28, 2025

Joined by AWS experts Clint Hahn and Kawshik Sarkar, Hudda discussed how Qu’s early implementation of Edge computing in 2020 has transformed operations for large restaurant chains, creating unparalleled resilience and intelligence. Edge devices process orders locally, eliminating cloud processing delays and network latency issues.

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

ChowNow

APRIL 16, 2021

It also means appearing prominently on the websites your customers use when deciding where to dine or order from. . In fact, 89% of dining research is done by mobile before visiting a restaurant. The more places you show up online, the more opportunities for diners to learn about – and order from – your restaurant.

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Online Ordering Mobile Ordering Dine-in Food Order 195

Restaurant365

MARCH 13, 2020

In an unprecedented turn of events, the NBA and NHL have suspended the remainder of their seasons and MLB has suspended spring training and will almost certainly delay the start of the 2020 regular season. Adjust your ordering. For upcoming orders, order only what you expect to sell based on your revised sales forecast.

Online Ordering 167

Online Ordering Mobile Ordering Food Order Events 167

Focus POS

DECEMBER 22, 2021

The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 Online ordering. Due to the pandemic, many patrons have moved to online ordering to avoid contact with others. What type of online ordering technology would suit your business best?

Management 146

Management Management Loyalty Program Online Ordering 146

Rocket Fuel

FEBRUARY 19, 2025

YOY and up 372% since 2020 Mobile is up 66.9% YOY and 285% since 2020 With delivery and mobile orders skyrocketing, DSPs will continue to be a major part of the QSR ecosystem. Of course, this trend also signals a rise in the amount of money lost to canceled and adjusted delivery orders.

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2025 Mobile Ordering Employee Relations Delivery 52

Xtra Chef

DECEMBER 23, 2019

We can’t wait to see what 2020 and the next decade will bring for our team and for the restaurant industry. Here’s a look at some of the highlights from 2019 and a sneak peek of where we’re going in 2020! In 2020, we’ll continue to grow our team and invest in a kick ass company culture. Mobile Enhancements.

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2019 Mobile Ordering Inventory 2020 78

BNG Point of Sale

JUNE 19, 2020

Point of System Cost / Our 2020 Guide to the Benefits of Today’s Merchant Software. As we move through 2020, there are now more software options than ever. In this blog, we’ll take a look at different types of POS software solutions we offer and how they work with your business. Mobile payment processing.

Point of Sale 75

Point of Sale Mobile Ordering Merchandise POS 75

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. He knew that online ordering would be increasingly important to a restaurant’s success as this trend continued.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Izettle

SEPTEMBER 1, 2020

Order a contactless card reader for just £29. Contactless/NFC payments and mobile wallet usage have both been on the rise for quite some time but the COVID-19 situation will likely take that to new levels, as wary customers do whatever they can to avoid exposure to the virus. Order a contactless card reader now.

Mobile Ordering 98

Mobile Ordering Online Ordering Point of Sale Small Business 98

Modern Restaurant Management

OCTOBER 29, 2019

The Company has since dramatically expanded its services and capabilities to ship millions of orders per year for more than 5,000 perishable items across 150 brands. By leveraging its own proprietary algorithms, Green Rabbit ensures that all orders are managed and packaged appropriately, resulting in 99.9% delivery success rate.

Food Supply 216

Food Supply Franchise Franchising Customer Experience 216

Restaurant365

DECEMBER 12, 2019

From changing the way restaurants order inventory all the way to determining how customers first place their order, technology in restaurants is continuously evolving. Restaurant owners are keeping their eyes on key trends from 2019 while preparing for emerging technology in 2020. What do the trends look like for 2020?

2019 88

2019 Technology Front of House Mobile Ordering 88

Restaurant Engine

NOVEMBER 25, 2020

Owning a restaurant in 2020 has meant pivoting, being creative, and constantly reevaluating business practices. Yet, people want food, and they want the convenience of ordering out. This essentially packages a full meal together, usually at a slightly discounted price, for people to order. Utilize Family Style Meals.

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Menu Online Ordering Mobile Ordering Seasonal Menu 116

Bingage

APRIL 14, 2021

Previously, a traditional POS system was only limited to a restaurant billing software that includes took orders and generated a receipt. Whether you need to keep track or manage stock, orders, inventory, restaurant billing, you need a Point of sale system. Chefs :- To keep track of inventory, etc. It’ll reach 55 million units by 2026.

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POS Online Ordering Loyalty Program Point of Sale 97

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. But with the disruption of the restaurant industry in 2020, finding, training, and retaining high-quality staff has become extremely difficult. Keeping up with the rise of mobile.

2021 78

2021 Operations Mobile Ordering Social Media 78

Restaurant365

JANUARY 4, 2022

For example, these common restaurant ingredients rose significantly in mid-December 2021 over the same period in 2020: Refined sugar – 31%. But by using automated tools that include mobile- or tablet-friendly entry systems, you can streamline the process and decrease manual entry errors. Butter – 43%. Dried egg yolk – 51%.

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Inventory Pricing Management Management 148

7 Shifts

JUNE 16, 2024

In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1 When their users open their delivery app, they usually browse for food chains near their area, which can be a great way for them to discover your restaurant and order from you online.

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Marketing 2024 Email Marketing Social Media 195