Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Dennis Becker, CEO, Mobivity.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

AUGUST 17, 2020

"But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. . "Throughout COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Modern Restaurant Management

FEBRUARY 16, 2021

According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion in revenue from April through September of 2020—compared with $2.5 billion from the same period in 2019. The bigger trend we expect will continue to grow beyond the pandemic is tamper-proof packaging.

Food Safety 223

Food Safety Recycling Restaurant Law Front of House 223

Future Food

DECEMBER 15, 2020

Food & Hospitality Restaurant Openings & a Taste of What Was 2020. A part of saying goodbye to 2020, our group of culinary colleagues shared dinner at Ish last Saturday evening. Coogee in Common Image Via Broadsheet. With this level of efficiency, I knew the evening was going to be good one; and it was.

Hospitality 78

Hospitality 2020 Food Hotels 78

Modern Restaurant Management

MAY 20, 2021

Despite facing the pressure to stay open and operational over the last year, restaurants have gone above and beyond the “new normal” to rethink their operations, including seating arrangements and menu offerings, and in many cases reducing their staff to just the barebones. How do we entice them back into the workforce?"

Technology 190

Technology Front of House Back of House Healthcare 190

Modern Restaurant Management

APRIL 20, 2020

For starters, we are modeling a smaller restaurant with less front and back of the house staff. If, prior to the pandemic, your restaurant had a seating capacity of 120 seats, that may be reduced by 20 percent or more. Everyone wants to go back to their favorite restaurants for their favorite meals.

Front of House 210

Front of House Back of House Reservations Seating 210

Modern Restaurant Management

DECEMBER 17, 2020

2020 has been a challenging year for restaurants and hospitality professionals to say the least. New organizations like No Us Without You and the 86 Fund have also been popping up to help the industry weather the storm of winter and support the most vulnerable people working in the back of house.

Back of House 216

Back of House Outdoor Healthcare Government 216

7 Shifts

JULY 21, 2020

These government-backed loans carry loan amounts up to $5 million with low-interest rates and generous repayment terms. Fortunately, lending marketplaces like Funding Circle streamline the process by working with Preferred SBA Lenders who provide in-house approval and accelerated processing. And no money means mo' problems.

Cash Management 300

Cash Management Government Small Business Healthcare 300

EATER

SEPTEMBER 29, 2023

In the decades that have followed, places like Alloy (decorative cherry blossoms, pink walls), Model Milk (airy, multilevel dining areas), and Sukiyaki House (sushi counter displaying seafood flown in from Japan) — which offer experiences devoid of steak and ornate dark wood — have continued to change what diners expect of fine dining.

Back of House 117

Back of House Fine Dining 2011 Dine-in 117

Modern Restaurant Management

OCTOBER 22, 2020

In addition, 210,000 businesses have reopened that were once temporarily closed, with a large increase of reopenings in September 2020. New restaurant openings in Q3 2020 are only down 10 percent compared to Q3 2019. New restaurant openings in Q3 2020 are only down 10 percent compared to Q3 2019.

Food Supply 198

Food Supply 2019 Food Truck Back of House 198

Modern Restaurant Management

MARCH 25, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. Kitchen Automation.

Management 88

Management Management BOH Front of House 88

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Imagine if you were furloughed from your job then offered it back with more responsibility and less pay; you probably wouldn't be in a hurry to return to that job either.”.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Future Food

OCTOBER 20, 2020

So much damage has been done to retail in general and hospitality in particular this year that 2021 is going to be a year to heal, slowly getting back on public transport and getting settled into the Next Normal. Covid Safe Dining Outdoors at Entrecôte Parisian Steak House, Melbourne. The post-COVID world is a Design-led world.

2022 145

2022 Design Food Back of House 145

Modern Restaurant Management

OCTOBER 1, 2020

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Ever since the pandemic began, the restaurant industry has been in a sustained state of pivot. Many have started offering their menus on third-party delivery websites.

Delivery 198

Delivery Loyalty Program Download Online Ordering 198

Modern Restaurant Management

JULY 31, 2020

Anyone who has worked the back of the house at a popular restaurant knows how chaotic the kitchen can feel during a restaurant “rush” hour—knives, spoons, and spatulas being swung around, glassware flying, line cooks and sous chefs furiously plating food and sending it out. A Little History.

Retail 177

Retail Casual Back of House Consumer Goods 177

Cheetah

JUNE 15, 2021

Seeking inspiration in adjusting to a new normal, we checked back with some of our favorite restaurants to see where they are now. Seeking inspiration in adjusting to a new normal, we checked back with some of our favorite restaurants to see where they are now. Alternatively, you can require all guests to wear masks when not seated.

Back of House 148

Back of House Small Business Catering Fine Dining 148

Culinary Cues

JANUARY 28, 2021

The Jefferson Airplane’s Surrealistic Pillow was both strange (surreal) and comforting (pillow) in its beautiful melodies (Today and Coming Back to Me) and cutting edge norm shakers (Somebody to Love and White Rabbit). First, it was one of the longest trips that my wife and I had taken since March 2020.

Events 373

Events White Paper Back of House Café 373

Modern Restaurant Management

DECEMBER 28, 2020

Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Ken Burgin

MARCH 1, 2020

Front of House: Have hand sanitiser available for customers at the entrance. Review cleaning practices: do staff wipe down a seat then use the same cloth to wipe the the table? Kitchen: Check the public view of the kitchen from outside – through a window or back door. And on the counter, where staff are seen to use it.

Front of House 155

Front of House Back of House Uniforms Customer Service 155

7 Shifts

NOVEMBER 12, 2020

What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Employee onboarding is the process of welcoming a new employee to your team. It usually involves an orientation, paperwork collection, and training. Then, explain how you display these values at work.

FOH 307

FOH BOH Food Safety Customer Service 307

EATER

AUGUST 10, 2021

The best way to attract long-term workers (back to) the restaurant industry, according to many who advocate for low-wage workers, is to pay people more. Through supply and demand, the thinking goes, higher wages will increase demand, and the restaurant industry can get back up and running again. That money has to come from somewhere.

Front of House 101

Front of House Back of House Employee Relations Small Business 101

Cheetah

MARCH 26, 2021

Amid social lockdowns throughout 2020 and a soaring food delivery market, a new kind of restaurant was thriving: Ghost Kitchens. Looking into one of these, you’ll find all your typical back of house buildout of ovens, ranges, and refrigerators, as well as a chef, line cooks, and dishwashers. Reading Time: 4 minutes.

Front of House 144

Front of House Online Ordering Delivery Back of House 144

Restaurant Clicks

OCTOBER 9, 2021

They offer outdoor seating on a first-come-first-serve basis, and it makes for an even better dining experience. I’ll be back, and I suggest you give them a try as well! Kid Shelleen’s Charcoal House & Saloon. It can be tricky when you’re trying to find different food choices. Order Online.

Back of House 147

Back of House Fast Casual Front of House Online Ordering 147

EATER

MAY 5, 2021

And there’s no going back now. A couple of years ago, Tacolicious, the San Francisco restaurant I’m a partner in, switched from using corn tortillas from a local tortilleria to making our own in-house. The pandemic has forced restaurants to accommodate delivery in order to stay relevant. But my real worry isn’t a one-star rating.

Delivery 120

Delivery Back of House Food Order Online Ordering 120

7 Shifts

AUGUST 6, 2021

Staff scheduling, inventory management, menu analysis , guest satisfaction, profitability, and so much more rest on the shoulders of accurate restaurant forecasting. When successful, they keep a restaurant in the black - but they require time, dedication, and a good bit of math to get right. Table of Contents. What is Forecasting for a Restaurant?

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Restaurant Clicks

NOVEMBER 21, 2021

San Jose is also home to the Winchester Mystery House, a mansion the widow of gunmaker William Winchester constructed over many years. La Foret is a French restaurant housed in a storied building, once a boarding house during the California Gold Rush. Indeed, more than one million people live in the city. Make a Reservation.

Back of House 118

Back of House Online Ordering Front of House Seasonal Menu 118

Restaurant Clicks

DECEMBER 5, 2021

Fixe Southern House. View this post on Instagram A post shared by Fixe Southern House (@fixesouthernhouse). Fixe Southern House serves traditional southern foods and has been highlighted in Fort Worth Magazine. Fixe Southern House is on 5th St near Republic Square in downtown Austin (take bus 20). Lamar Blvd.

Dine-in 111

Dine-in Fine Dining Book Website Management 111

The Restaurant Times

FEBRUARY 22, 2022

The outbreak of the pandemic in 2020 ushered in new market dynamics that threw the traditional restaurant business model into disarray. However, we are living in exciting times with new opportunities emerging out of utter chaos. The economy, on the other hand, is recovering and presenting new opportunities and problems.

2022 98

2022 Front of House Cash Management Online Ordering 98

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. In the long run, restaurants will have to be adaptable, with seating plans that expand and contract easily and quickly” (5). Back in March, a survey by Statistica showed that 41.7% This is now the new norm, and we know that some of these changes are here to stay. of total sales (4).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

EATER

MARCH 2, 2022

With only 22 seats and a strong reputation (built over a series of pop-ups and collaborations, with profits funneled to charities), Dame is popular enough to be booked solid every night. So with every seat filled, opening on Monday is more profitable than Saturday, while also affording staff and owners weekends off. Fryer oil: $1.50

Front of House 98

Front of House Seating Small Business Seasonal Menu 98

Restaurant Clicks

JUNE 3, 2021

Lulu’s is an unbelievably whimsical wine garden with beautiful dining areas in both the front and the back of the restaurant. The back patio leaves you believing you had been transformed to a beautiful European wine garden, complete with a running water fountain. restaurant received a 2020 Michelin Bib Gourmand.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

Restaurant Clicks

NOVEMBER 6, 2021

Row 34 Ostra Boston Yankee Lobster Saltie Girl B & G Oysters Neptune Oyster Atlantic Fish Co Select Oyster Bar Union Oyster House Legal Sea Foods James Hook & Co Atlántico Summer Shack The Daily Catch The Barking Crab Ivory Pearl Ocean Prime. Chef/Owner Jamie Mammano has outdone himself at Ostra in Boston’s Back Bay.

Fine Dining 107

Fine Dining Back of House Online Ordering Reservations 107

Open for Business

JANUARY 18, 2023

While Chris was waiting to hear back from Terry, an email from Thistle Blue, another favorite restaurant, showed up about the restaurant’s partnership with a local hunger organization. After being seated, the server mentioned several natural wines by the glass that were available at the happy hour price. Chris isn’t alone.

Back of House 78

Back of House Reservations Dine-in Food Order 78

Restaurant365

JULY 24, 2020

Statista’s latest data indicates that: Revenue in the online food delivery segment is projected to reach $26,527m in 2020. Revenue is expected to show an annual growth rate (CAGR 2020-2024) of 5.1%, resulting in a projected market volume of $32,325m by 2024. What is a ghost kitchen? How a ghost kitchen works. Size of U.S.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Touch Bistro

JUNE 2, 2021

In fact, restaurant reservations and the technology that supports it is so valuable that public officials and organizations such as the American Industrial Hygiene Association (AIHA) recommend adopting a reservations-only model or call-ahead seating. These challenges are precisely why restaurant reservations software has become so popular.

Reservations 98

Reservations 2021 Online Ordering Book 98

Modern Restaurant Management

JUNE 8, 2021

But the good news is, across the industry, business is back on the rise—powered by limited in-person seating and continued diner interest in take-out and delivery. Delivery was already on the rise in the food industry, and COVID-19 accelerated this shift. Maintain a Data-Driven, Delivery-Only Menu.

Delivery 101

Delivery Online Ordering Transportation Food Order 101