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EYES WIDE OPEN, EYES WIDE SHUT

Culinary Cues

Reactionary approaches involve increasing rates of pay, dumbing down menus, reducing hours of operation or levels of service to limit the number of employees needed, raising prices to compensate for higher rates of pay, reducing portion sizes while raising prices, or even looking at automation and technology to “right the ship.”

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How Technology Has Changed Restaurants in 2019

Restaurant365

From the front counter to the kitchen, technology is everywhere in restaurants. Restaurant owners are keeping their eyes on key trends from 2019 while preparing for emerging technology in 2020. Restaurants have a number of different moving parts, from back of house to front of house, and marketing to accounting.

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7 Restaurant Employee Contest Ideas to Boost Sales and Engagement

7 Shifts

47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. Engaged employees are also less likely to turnover. With an average cost of $3,500 when an employee leaves, it’s something restaurateurs can’t afford.

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This Restaurant’s Menu Shows It’s Not Just One Chef in Charge

EATER

When Dirt Candy, chef Amanda Cohen’s industry-leading vegetarian restaurant in New York City, introduced its spring menu this month, diners found an interesting new addition. This menu update is “something I’ve always wanted to do,” Cohen says. What was your menu development process like before, and how was it different this time?

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‘Bring the Dining Room Experience to the Windows’

Modern Restaurant Management

Simply put, the experience should look, feel, smell, and sound differently from their last visit in 2019. How do you see menus and loyalty evolving? After two years of mobile ordering by consumers, menus are becoming more and more interactive both inside and outside. How is QSR ownership changing? Every minute! Great question.

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MRM EXCLUSIVE: Can Technology Help Solve the Restaurant Labor Shortage?

Modern Restaurant Management

Despite facing the pressure to stay open and operational over the last year, restaurants have gone above and beyond the “new normal” to rethink their operations, including seating arrangements and menu offerings, and in many cases reducing their staff to just the barebones. Roles shifted too. But this is slowly starting to change.

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A Case for Financing

Modern Restaurant Management

Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer. In 2019, Lending Express conducted a survey where 7.5