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From 2019 to 2020: Tech-xtualizing the Three Major Challenges Restaurants Face

Modern Restaurant Management

From infamous chicken sandwich wars to on-trend plant-based burgers and acai bowls, it’s safe to say that 2019 was a trademark year for restaurants. With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. The Delivery Dilemma.

2019 185
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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way.

2022 215
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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. First, at 2.1

2019 128
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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

2021 230
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MRM Research Roundup: Mid-September 2021 Edition

Modern Restaurant Management

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178
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2021: A Year of Strategic Questions for Restaurants 

Modern Restaurant Management

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” What's that mean for restaurant safety? The third wave of safety in restaurants is not going to be an operational issue. The Third Surge: When Patrons Take the Stage.

2021 189
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2024 Outlook: Restaurant Trends and Challenges, Part Two

Modern Restaurant Management

We launched our Portillo’s Pick Up shelves, for delivery drivers and guests who order online to quickly come in and grab their meals. Restaurants will reinvest margin in value products, pricing and messaging 2024 will start to see first-party ordering AND first-party delivery take flight.

2024 132