Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Fast Casual. Fast casuals are beginning to take back their customers.

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2021 Fast Casual Mobile Ordering Social Media 170

RGU

DECEMBER 15, 2019

Earlier this year, the marketing solutions company polled dozens of QSR and fast casual restaurant owner/operators to uncover what was missing in their marketing strategies. With research predicting that by the end of 2019, mobile advertising will account for 72% of all U.S.

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Fast Casual Casual Marketing Mobile Ordering 52

Modern Restaurant Management

OCTOBER 22, 2020

New restaurant and food businesses are opening at pre-pandemic levels, with the number of new openings increasingly more in line with 2018 and 2019 volumes, according to third quarter data for the Yelp Economic Average (YEA) report. There were only 100 fewer new restaurant openings in September of this year, compared to September 2019.

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Food Supply Food Truck 2019 Back of House 198

Modern Restaurant Management

OCTOBER 21, 2020

NPD/CREST, year ending December 2019.). Below you’ll find two infographics that C3 created to illustrate what parents expect from kid-friendly QSRs and kid-friendly casual dining restaurants. Attracting families should be a key goal for restaurants because of the revenue potential they represent.

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Casual 2019 Dine-in Specials 189

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. The data finds consistent consumer behavior across both restaurant categories signalling the distinctions between fast food and fast casual restaurants are quickly evaporating.

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2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Sales velocity is now +27 percent vs July 13, 2019.

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2021 Guest Recovery Online Ordering Point of Sale 189

Black Box Intelligence

DECEMBER 16, 2022

All industry segments were able to achieve positive same-store sales growth during November when compared to their sales for the same month back in 2019, which undoubtedly is welcome news for the industry. In October, front-of-house hourly staffing was down just 2% from October of 2019. Yet, staffing levels remain flat.

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Fast Casual Point of Sale Front of House Fine Dining 78

Black Box Intelligence

NOVEMBER 17, 2022

Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. The segments with the weakest 3-year growth remain family dining and casual dining. Limited-service includes quick service, and fast casual.

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

Foodable

JANUARY 6, 2022

The Fast Casual Nation Podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurants who work in one of the fastest-growing segments of the restaurant industry. And then I was promoted to vp of operations in 2019 and now we are here today.” Listen to "99.

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Hospitality Fast Casual Casual Training 105

Modern Restaurant Management

FEBRUARY 18, 2020

Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. And wow, does this young generation have some incredible spending power! billion in spending by others.

Marketing 209

Marketing Social Media Fast Casual Influencer 209

Modern Restaurant Management

JULY 31, 2020

In 2019 alone, companies seeking bankruptcy protection included Perkins, Houlihan’s, Restaurants Unlimited (multiple locations including Kincaid’s and Palomino), Kona Grill, Granite City, and The Palm. A Little History. providing and requiring PPE; taking reservations only for seating).

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Retail Casual Back of House Consumer Goods 177

Modern Restaurant Management

JANUARY 15, 2020

. “As Thanksgiving was celebrated so late in the month, it fell into December for 2019 according to the calendar we use for reporting.” This was the best 2-year growth rate in all of 2019 and the fifth consecutive quarter in which the industry has been able to post positive growth under this longer-term view.

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2020 Point of Sale Online Ordering Consumer Goods 110

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. It was probably $100 or $125 for an ounce of caviar.

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Fast Casual Fine Dining 2008 Pricing 106

Foodable

NOVEMBER 9, 2021

In this special keynote session from Fast Casual Global , host and pioneer of the fast casual segment, Paul Barron, explores how Consumer insights and brand connections will create the next phase of growth in food service. alone, and Globally fast casual revenue is estimated at approximately half a trillion dollars.

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Fast Casual Casual 2022 Events 78

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . Recent data from Black Box Workforce Intelligence revealed restaurants are still operating at lower staffing levels than they were in 2019 before the pandemic. Limited-service includes quick service, and fast casual.

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Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

NOVEMBER 4, 2021

One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup. The average time per order at fast food restaurants in 2020 was 6 minutes – nearly 30 seconds slower than 2019. These slowdowns cost QSRs an average of $32,000 per store per year.

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Mobile Ordering Marketing Menu Fast Casual 203

Modern Restaurant Management

JUNE 24, 2020

According to research done in July 2019 by the Pew Research Center, 26 percent of adults spend the entire day online and 43 percent are online several times during the day. Take the casual-dining chain, TGI Fridays, for example. Updated restaurant technology is the key to being a modern, successful establishment.

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Online Ordering Ordering Coupons Social Media 231

Restaurant Business

MAY 12, 2023

The segment is generating sales like it’s 2019 again, but it hasn’t shaken pre-pandemic traffic problems. That will make future growth hard to come by.

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Casual 2019 112

Foodable

FEBRUARY 9, 2021

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. Beginning in about 2019, experiences started to control brands,” says Bickham.

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Customer Experience Fast Casual Management Management 72

Black Box Intelligence

NOVEMBER 17, 2022

Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. The segments with the weakest 3-year growth remain family dining and casual dining. Year-over-year check growth approached 9.0%

Front of House 40

Front of House Fast Casual Back of House Fine Dining 40

EATER

FEBRUARY 28, 2023

West African cuisines more broadly are also having a moment in different forms, from fast casual to the fine dining experiences chefs like Balogun advance, throughout American cities. restaurant: Teranga, a counter-service spot which debuted in NYC in 2019. Teranga’s more casual format — and that it took three years to open in the U.S.

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Fine Dining Fast Casual Dine-in Presentation 128

Black Box Intelligence

AUGUST 20, 2022

July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining. Limited-service includes quick service, and fast casual. The post ??

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Fast Casual Fine Dining Point of Sale Casual 89

Black Box Intelligence

DECEMBER 16, 2022

All industry segments were able to achieve positive same-store sales growth during November when compared to their sales for the same month back in 2019, which undoubtedly is welcome news for the industry. October is down a whopping 12% from its 2019 figures. But most segments have average check growth to thank for this.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Foodable

JULY 13, 2021

Three Key Points: Smokey Bones launched its first two virtual brands in 2019. The chain has been recognized as one of the top twenty fast casual brands to watch by Fast Casual Magazine. Its virtual brand, Wing Experience, was also named QSR Magazine’s most exciting virtual brands in the United States.

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Fast Casual Casual Magazine 2019 52

7 Shifts

JUNE 4, 2021

Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. 52% of restaurant professionals named high operating and food costs as one of their top challenges, according to Toast's 2019 Restaurant Success Report. What Percentage Should Labor Cost Be In A Restaurant? Pizza: 31.3%. Food Cost Percentage. How to Calculate it.

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Point of Sale Inventory Employee Relations Customer Service 416

Foodable

MARCH 29, 2022

Fast Casual Drive-Thru? In 2021, the fast casual chain opened 31 units, with 18 in suburban and residential communities, Neman said. 18, 2019, the restaurant "paid them less than the required federal minimum and overtime wages and forced them to participate in an illegal tip pool with non-tipped employees." Nusret Miami (No.

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Fast Casual Employee Relations 2021 Point of Sale 105

Modern Restaurant Management

DECEMBER 4, 2019

In fact, they love it so much that overall restaurant industry sales are projected to reach a record high of $863 billion in 2019. Well, that puts fast-casual out of the running. Too bad for you, that precludes casual-plus. Or in this case, opt for a QSR experience, fast-casual, and casual-plus — all under the same roof.).

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Fast Casual Customer Experience Point of Sale Fine Dining 159

Sante

MARCH 16, 2020

Compère Lapin is the first New Orleans restaurant to receive the prestigious Spirited Award® by the Tales of The Cocktail Foundation – honored as the "Best American Hotel Bar" in 2019. EMERY WHALEN, CEO/OWNER, JACK ROSE, HOT TIN & BAYOU BAR. Photo credit: Andrea Behrends.

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Hospitality 2018 Hotels 2012 130

Modern Restaurant Management

NOVEMBER 29, 2019

When households have extra income, they will eat out more often and the National Restaurant Association found that 2019 should see continued sales growth. This might mean weaving elements of fast-casual dining into your design. Demand for restaurant services is often dictated by the economic health of a region.

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Fast Casual Equipment Small Business Mobile Ordering 205

Sante

APRIL 13, 2020

Buyer's Edge compared case purchases of meat substitute products by its 20,000+ restaurant customers from 2018 to 2019. In 2019 available varieties jumped to 51 items that were available to order. In 2019, Executive Chef Bradford Kent blazed his own trail in plant based protein. Executive Chef Bradford Kent, Blaze Pizza.

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Sustainability Innovation 2019 2018 130

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices.

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Franchise Franchising Fast Casual Point of Sale 203

Black Box Intelligence

SEPTEMBER 21, 2021

Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. In our examination of restaurant reviews from popular rating sites, we see fewer mentions of “good” and “reasonable” prices when compared to 2019.

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Fast Casual Fine Dining BOH FOH 89

Restaurant Engine

MAY 19, 2020

Others will temporarily and somewhat unbelievably morph into casual burger joints , like four-time world’s best restaurant, Noma in Copenhagen. Same-store restaurant sales fell 55% last month versus April 2019. Worldwide, over 85% of Michelin-starred restaurants are currently closed.

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2019 2020 Bar Sustainability 105

EATER

OCTOBER 24, 2023

As Serena Dai wrote for Eater New York in 2019, Sweetgreen is the new power lunch : “Today, an office worker who brings a Sweetgreen bowl back to their desk is signaling not only that they are culturally relevant and hold progressive values, but also that they have the salary to spend $15 on a beautifully composed bowl of raw vegetables.”

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Fast Casual Email Marketing 2014 Fine Dining 87

Goliath Consulting

SEPTEMBER 14, 2020

The fast-casual brand Dave’s Hot Chicken has now more than 200 units committed despite its franchise initiative being just launched in October 2019 (3). Up-and-coming restaurants like Fajita Pete recently announced it will triple locations from their new franchise deals (2). The same benefit would apply to new franchise buyers.

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Franchise Franchising 2021 Fast Casual 157

Modern Restaurant Management

MARCH 12, 2021

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. In the process, Clay and her husband, Nick, fell in love with the concept and its story.

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Franchise Franchising Fast Casual Online Ordering 180

BNG Point of Sale

SEPTEMBER 2, 2021

Restaurant Revenue Per Square Foot: Fast-casual Restaurants Vs Other Restaurants . Top fast-casual franchising restaurants outperform restaurants in other sectors with an average of $505 per square foot. Wayback Burgers, for instance, was listed as one of the Top 10 fast-casual restaurant franchises for 2019.

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Fast Casual Point of Sale Franchise Franchising 52