Modern Restaurant Management

OCTOBER 16, 2023

restaurants today than in 2019 and it is not clear when —if ever — they’re coming back. That’s roughly 72,000 fewer than in 2019. For casual dining habits at restaurants like Olive Garden: 56 percent said they ate at casual restaurants frequently or occasionally. including restaurants.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

MAY 5, 2021

Reassuringly, On Premise velocity is showing positive signs of nearly reaching levels seen in 2019. Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. " Beverage Insights.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

FEBRUARY 18, 2020

Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. And wow, does this young generation have some incredible spending power! billion in spending by others.

Marketing 523

Marketing Social Media Fast Casual Influencer 523

EATER

MAY 28, 2025

Courtesy of Sabine Caf Rich Fox of Sabine in Seattle says leaning more casual has helped his bottom line A version of this post originally appeared on May 28, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.

Seating 191

Seating Back of House 2025 Presentation 191

Modern Restaurant Management

OCTOBER 21, 2020

NPD/CREST, year ending December 2019.). Below you’ll find two infographics that C3 created to illustrate what parents expect from kid-friendly QSRs and kid-friendly casual dining restaurants. Attracting families should be a key goal for restaurants because of the revenue potential they represent.

Casual 474

Casual 2019 Dine-in Specials 474

Modern Restaurant Management

JUNE 24, 2020

According to research done in July 2019 by the Pew Research Center, 26 percent of adults spend the entire day online and 43 percent are online several times during the day. Take the casual-dining chain, TGI Fridays, for example. Updated restaurant technology is the key to being a modern, successful establishment.

Online Ordering 579

Online Ordering Ordering Coupons Social Media 579

Goliath Consulting

FEBRUARY 16, 2019

In the Food Service industry, 2019 is bringing in its own wave of fresh trends! The desire for convenience and the popularity of fast-casual dining remains important to diners in this new year. According to researchers from Restaurant Business, natural food enhancements will continue to grow in popularity among restaurateurs in 2019.

2019 150

2019 Fast Casual Social Media Customer Service 150

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list.

Certification 221

Certification Fast Casual Government Front of House 221

Modern Restaurant Management

FEBRUARY 17, 2021

Fast food, fast casual and sit-down restaurant apps have seen the biggest jump since last April. Orders from fast food apps increased 38 percent, fast casual apps increased 71 percent, and sit down restaurants increased 88 percent. percent when compared to 2019 sales. Drive-thru. QSR Hiring. Paytronix Systems, Inc.,

2021 474

2021 Mobile Ordering Loyalty Program Download 474

Modern Restaurant Management

SEPTEMBER 12, 2023

The fast casual restaurant segment has seen tremendous success and growth in recent years. CREST®, while overall restaurant traffic was down four percent in 2022 compared to 2019, fast casual traffic was up nine percent. Why should fast casuals work on improving with young families? According to Circana, Inc./CREST®,

Fast Casual 493

Fast Casual Entertainment Casual Employee Relations 493

Modern Restaurant Management

JULY 31, 2020

In 2019 alone, companies seeking bankruptcy protection included Perkins, Houlihan’s, Restaurants Unlimited (multiple locations including Kincaid’s and Palomino), Kona Grill, Granite City, and The Palm. A Little History. providing and requiring PPE; taking reservations only for seating).

Retail 444

Retail Casual Back of House Consumer Goods 444

Modern Restaurant Management

APRIL 29, 2021

March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels. “We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. . “Our conversations with restaurant owners across the country confirm they cannot adequately staff their restaurants.

Fast Casual 553

Fast Casual Hiring Front of House Online Ordering 553

Modern Restaurant Management

FEBRUARY 6, 2020

Their enthusiasm for our brand coupled with their deep experience developing successful polished casual and fast-casual restaurant brands in Alberta make them the perfect partners to bring CPK into Canada for the first time. ” In 2019, Accelerated Franchised Concepts (AFC) closed on a minority investment into Raw J?ce,

Franchise 384

Franchise Franchising Fast Casual 2019 384

Modern Restaurant Management

NOVEMBER 4, 2021

One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup. The average time per order at fast food restaurants in 2020 was 6 minutes – nearly 30 seconds slower than 2019. These slowdowns cost QSRs an average of $32,000 per store per year.

Mobile Ordering 508

Mobile Ordering Marketing Menu Fast Casual 508

Modern Restaurant Management

NOVEMBER 29, 2019

When households have extra income, they will eat out more often and the National Restaurant Association found that 2019 should see continued sales growth. This might mean weaving elements of fast-casual dining into your design. Demand for restaurant services is often dictated by the economic health of a region.

Fast Casual 395

Fast Casual Equipment Small Business Mobile Ordering 395

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. In 2019 we were introduced to the chicken sandwich war, and in 2020 it raged on as chain and independent restaurants added the sandwich to their menus for diners to enjoy. miso tofu bowl.

2020 488

2020 Mobile Ordering Point of Sale Food Supply 488

Modern Restaurant Management

FEBRUARY 10, 2020

Del Taco was recognized for adding multiple Beyond Meat items to its menu in 2019 and for heavily advertising these offerings to meat-lovers, vegetarians, and vegans alike. Just a few months after Burger King’s successful Impossible Whopper launch in August 2019, the restaurant chain added the Impossible Whopper Jr. to its menu.

Hospitality 460

Hospitality Food Consumer Goods 2019 460

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 493

2020 Point of Sale Fast Casual Online Ordering 493

Modern Restaurant Management

AUGUST 31, 2020

According to the Organic Trade Association , organic food products accounted for 90 percent of a $55B organic product industry in 2019. In 2010 the organic food sector reached $5B. COVID-19 just seemed to pour fuel on those growth numbers, and 2020 is on track to exponentially surpass last year's records.

Food 596

Food Food Supply Franchise Franchising 596

Modern Restaurant Management

JANUARY 15, 2021

Chick-fil-A regained its 2019 ranking as the fast-food company with the strongest Brand Intimacy, which is the emotional science behind the bonds we form with the brands we use and love. percent when compared with 2019. The remaining two restaurant types – Fast Casual and Fine Dining – accounted for 4.5

2021 424

2021 Fast Casual Fine Dining Point of Sale 424

Modern Restaurant Management

FEBRUARY 18, 2020

In the short term, it’s QSR that will experience labor improvement, then fast-casual. Restaurants will become increasingly casual. Today, casual restaurants like Applebee’s or Chili’s are struggling because younger consumers want fast casual dining such as Panera Bread. Suzannah Gerber of Haven Foods.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 30, 2025

introduced "Perkins Griddle Go," a fast-casual concept for quick on-the-go meals, in 2024, with the first store opening in late October. percent MoM Casual Dining Hit Hardest April saw a -6.4 Family Dining & Fast Casual Also Down Family Dining: -3.2 percent MoM Fast Casual: -0.9 Perkins American Food Co.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Restaurant Business

JUNE 5, 2025

On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. Houdek had been with the chain since 2019. News casual_dining Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. By Joe Guszkowski on Jun. Sign up here.

Leadership 152

Leadership 2025 Fast Casual Franchise 152

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Curry Up Now Secures Investment. ” Taco Johns Adds to Board.

Franchise 341

Franchise Franchising 2020 Leadership 341

Modern Restaurant Management

DECEMBER 4, 2019

In fact, they love it so much that overall restaurant industry sales are projected to reach a record high of $863 billion in 2019. Well, that puts fast-casual out of the running. Too bad for you, that precludes casual-plus. Or in this case, opt for a QSR experience, fast-casual, and casual-plus — all under the same roof.).

Fast Casual 307

Fast Casual Customer Experience Point of Sale Mobile Ordering 307

Modern Restaurant Management

MARCH 12, 2021

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. In the process, Clay and her husband, Nick, fell in love with the concept and its story.

Franchise 450

Franchise Franchising Fast Casual Online Ordering 450

Goliath Consulting

SEPTEMBER 14, 2020

The fast-casual brand Dave’s Hot Chicken has now more than 200 units committed despite its franchise initiative being just launched in October 2019 (3). Up-and-coming restaurants like Fajita Pete recently announced it will triple locations from their new franchise deals (2). The same benefit would apply to new franchise buyers.

Franchise 393

Franchise Franchising 2021 Fast Casual 393

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. In 2019, Salata completed a rebrand, redesigned its stores and launched its tech suite and Tastemaker loyalty program. With drive-thru equipped buildouts as low as 1,200 sq. Holsom by Yogurtland.

Franchise 385

Franchise Franchising Loyalty Program Kitchen Safety 385

Modern Restaurant Management

MAY 1, 2020

dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. and Asia, frequent users tend to be more pleasure-seeking and favor options such as meal kits as well as delivery and take-away from casual dining restaurants.” In the U.K. Visits went from 24.1

2020 480

2020 Food Safety Fast Casual Guest Recovery 480

Modern Restaurant Management

JANUARY 13, 2020

According to Tripleseat customers throughout the US, there was an increase in guests requesting a variety of plant-based or meatless fixings 2019, with many new plant-based options being offered. percent in the first week of January across fast casual and quick service restaurants in the UK as compared to the first week of December.

Dietary Restrictions 474

Dietary Restrictions Fast Casual Menu Tip Distribution 474

Modern Restaurant Management

MAY 7, 2021

Randy’s Donuts began franchising domestically in the summer of 2019. Despite tremendous initial interest in 2019, the Covid crisis put a halt to all discussions in 2020. Saudi Arabia had a successful pop-up store at the 2019 Riyadh Season and is opening its first permanent store in Jeddah this summer.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

MAY 28, 2021

Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're “Since we originally announced flip’d in 2019, a lot has changed.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

SEPTEMBER 23, 2020

At the end of 2019, the restaurant industry was booming. The hardest hit have been casual dining sit-down restaurants and national chains that complied with local COVID-19 mandates to limit or ban indoor dining. Surviving are the fast-food chains, where more than 60 percent of their sales come through the drive through.

Customer Service 456

Customer Service Small Business Cash Management Communication 456

EATER

SEPTEMBER 11, 2024

I wrote a cookbook for vegan confections that came out in 2019, and in the past few years there’s been a real boom in plant-based food. It was a very simple concept, a casual French bistro mostly serving the Midtown lunch crowd. We probably have fewer people working at the restaurant than we did in 2019.

Pricing 363

Pricing Back of House Food Order Front of House 363

Modern Restaurant Management

FEBRUARY 19, 2020

In 2019, Taco John’s unveiled an updated brand and restaurant design. The drive-thru feature is a first for the fast casual brand, which has previously focused on eat-in cafés and kiosks. Nine other locations soon followed throughout Manhattan and New Jersey, and a new location in Tampa, Florida, opened in December 2019.

Franchise 307

Franchise Franchising Fast Casual Point of Sale 307

EATER

FEBRUARY 28, 2023

West African cuisines more broadly are also having a moment in different forms, from fast casual to the fine dining experiences chefs like Balogun advance, throughout American cities. restaurant: Teranga, a counter-service spot which debuted in NYC in 2019. Teranga’s more casual format — and that it took three years to open in the U.S.

Fine Dining 336

Fine Dining Fast Casual Dine-in Presentation 336