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Simple Customer Retention Strategy for Restaurants

7 Shifts

The coffee shop where the baristas seem happy to serve you. A 2015 study found that nearly 70% of customers don’t return to a restaurant after their first visit, putting the average restaurant customer retention rate at about 30%. Sometimes you want to go where everybody knows your name. Why is customer retention important?

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Investing In Digital Technology Is Investing in Food Safety

Modern Restaurant Management

It is the industry's primary responsibility to be sure the food they sell and serve to consumers is safe. It could mean the closure of your business as evidenced by Chi Chi’s, which was once ranked the number one fast-casual Mexican restaurant in the US. Four people died because of their illness.

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MRM Franchise Feed: Church’s Goes Hybrid and Curry Up Incentives Now

Modern Restaurant Management

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices.

Franchise 201
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MRM Franchise Feed: Arby’s ‘Beefs’ Up and SONIC Swag

Modern Restaurant Management

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 restaurants, serving Americans in all 50 states, and has continued feeding America through delivery, drive-thru, and pickup during the COVID-19 pandemic. Before and After.

Franchise 166
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MRM Franchise Feed: Randy’s Donuts Plans Rise and Burger King Makes Sustainable Commitment

Modern Restaurant Management

Mark Kelegian and his family purchased Randy’s Donuts in 2015. On The Border is taking it back to the 1980’s with the debut of its new prototype that pays homage to the brand’s first design and renowned experience, top photo. The company currently owns and operates six locations in Southern California.

Franchise 172
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Falling in Love with Chicken Salad

Modern Restaurant Management

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. They immediately jumped to the top of our list.”

Franchise 179
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MRM Franchise Feed: Non-Traditional Dunkin’ and Boxing-Themed Concept

Modern Restaurant Management

We’ve really set ourselves apart as the hottest fast-casual brand out there right now, and there’s no question about it based on the numbers.” “The business is doing incredible things through its careful selection of vetted franchise owners and fast, but strategic, growth. and Canada. .

Franchise 179